HP Color LaserJet CP2020 Series - Manage and Maintain
Page 7
... place it on a flat surface. 2 Lower the jam-access tray. 3 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from tray 1. HP Color LaserJet CP2020 Series Printer - Manage and Maintain Clear paper...
... place it on a flat surface. 2 Lower the jam-access tray. 3 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from tray 1. HP Color LaserJet CP2020 Series Printer - Manage and Maintain Clear paper...
HP Color LaserJet CP2020 Series - Manage and Maintain
Page 8
Clear jams in tray 3 1 Pull out tray 3 and place it on a flat surface. 2 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com HP Color LaserJet CP2020 Series Printer - Manage and Maintain How do I? Clear jams in tray 2 (continued) Steps to perform 4 Replace tray 2. 5 Press OK to continue printing. !
Clear jams in tray 3 1 Pull out tray 3 and place it on a flat surface. 2 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 2 www.hp.com HP Color LaserJet CP2020 Series Printer - Manage and Maintain How do I? Clear jams in tray 2 (continued) Steps to perform 4 Replace tray 2. 5 Press OK to continue printing. !
HP Color LaserJet CP2020 Series - Manage and Maintain
Page 9
Manage and Maintain How do I? NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to continue printing. ! HP Color LaserJet CP2020 Series Printer - Clear jams in fuser area 1 Open the fuser door. 2 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Clear jams in tray 3 (continued) Steps to perform 3 Replace tray 3. 4 Press OK to remove fragments. 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com
Manage and Maintain How do I? NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to continue printing. ! HP Color LaserJet CP2020 Series Printer - Clear jams in fuser area 1 Open the fuser door. 2 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Clear jams in tray 3 (continued) Steps to perform 3 Replace tray 3. 4 Press OK to remove fragments. 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com
HP Color LaserJet CP2020 Series - 250-sheet Tray Install Guide
Page 4
...i wybierz pozycję Opcje instalowalne. 4. Clique em Configurações do dispositivo e selecione Opções instaláveis. 4. Lângă Tray 3 (Tava 3), selectaţi Installed (Instalată) şi faceţi clic pe OK. Högerklicka på skrivarnamnet och klicka på Egenskaper. 3. ...šķiniet uz Device Settings (Ierīces iestatījumi) un izvēlieties Installable Options (Instalējamās opcijas). 4. Kliknite pravým tlačidlom myši na názov tlačiarne a potom kliknite na polož...
...i wybierz pozycję Opcje instalowalne. 4. Clique em Configurações do dispositivo e selecione Opções instaláveis. 4. Lângă Tray 3 (Tava 3), selectaţi Installed (Instalată) şi faceţi clic pe OK. Högerklicka på skrivarnamnet och klicka på Egenskaper. 3. ...šķiniet uz Device Settings (Ierīces iestatījumi) un izvēlieties Installable Options (Instalējamās opcijas). 4. Kliknite pravým tlačidlom myši na názov tlačiarne a potom kliknite na polož...
HP Color LaserJet CP2020 Series - Software Technical Reference
Page 54
...see Set up to alert 34 Chapter 2 Software description ENWW Figure 2-3 HP product alert - E-mail alert E-mail alert messages notify up Status Alerts on page 44. An error, such as a "jam," halts product operation and requires correction before the product continues operation. Load ...the product. HP product pop-up alert messages Pop-up message Software Description System-tray icon alert The system-tray icon feature shows information about all of print-cartridge warnings can be corrected at any time. This feature can be alerted when the HP Color LaserJet CP2020 Series printer...
...see Set up to alert 34 Chapter 2 Software description ENWW Figure 2-3 HP product alert - E-mail alert E-mail alert messages notify up Status Alerts on page 44. An error, such as a "jam," halts product operation and requires correction before the product continues operation. Load ...the product. HP product pop-up alert messages Pop-up message Software Description System-tray icon alert The system-tray icon feature shows information about all of print-cartridge warnings can be corrected at any time. This feature can be alerted when the HP Color LaserJet CP2020 Series printer...
HP Color LaserJet CP2020 Series - Software Technical Reference
Page 65
...-up alerts for HP ToolboxFX Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray 1 Jam ● Tray 2 Jam ● Tray 3 Jam ● Jam In Paper Path ● Jam In Cartridge...
...-up alerts for HP ToolboxFX Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray 1 Jam ● Tray 2 Jam ● Tray 3 Jam ● Jam In Paper Path ● Jam In Cartridge...
HP Color LaserJet CP2020 Series - Software Technical Reference
Page 265
...are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper face-up with the bottom edge feeding into one page on both sides of...6. Open the Layout menu. 4. Click Print. Insert enough paper into the printer first. ● For all other trays, load the letterhead paper face-down with the top edge at the back of the pages on both sides manually 1....load it in the Macintosh printer driver 245 CAUTION: To avoid jams, do not load paper that you want to print around each sheet (1, 2, 4, 6, 9, or 16). 5.
...are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper face-up with the bottom edge feeding into one page on both sides of...6. Open the Layout menu. 4. Click Print. Insert enough paper into the printer first. ● For all other trays, load the letterhead paper face-down with the top edge at the back of the pages on both sides manually 1....load it in the Macintosh printer driver 245 CAUTION: To avoid jams, do not load paper that you want to print around each sheet (1, 2, 4, 6, 9, or 16). 5.
HP Color LaserJet CP2020 Series - User Guide
Page 9
... tray 1 ...102 Clear jams in tray 2 ...103 Clear jams in tray 3 ...104 Clear jams in fuser area 105 Clear jams in output bin 107 Clear jams in duplexer (duplexing models only 107 Solve image-quality problems ...110 Identify and correct print defects 110 Print-quality checklist 110 General print quality issues 111 Solve issues with color documents 115 Use HP...
... tray 1 ...102 Clear jams in tray 2 ...103 Clear jams in tray 3 ...104 Clear jams in fuser area 105 Clear jams in output bin 107 Clear jams in duplexer (duplexing models only 107 Solve image-quality problems ...110 Identify and correct print defects 110 Print-quality checklist 110 General print quality issues 111 Solve issues with color documents 115 Use HP...
HP Color LaserJet CP2020 Series - User Guide
Page 14
Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
HP Color LaserJet CP2020 Series - User Guide
Page 80
... info pages. View a detailed description of memory installed and whether optional trays are installed. ● Network summary. Print the Configuration page and other information pages, such as a jam or an empty tray. The most recent event is a table that contains codes corresponding to error... product events. For more information about error messages, see Control-panel and statusalert messages on page 68. ● Color usage job log. View color usage information for finding recycling information. ● Device configuration. View a history of pages that have been printed with...
... info pages. View a detailed description of memory installed and whether optional trays are installed. ● Network summary. Print the Configuration page and other information pages, such as a jam or an empty tray. The most recent event is a table that contains codes corresponding to error... product events. For more information about error messages, see Control-panel and statusalert messages on page 68. ● Color usage job log. View color usage information for finding recycling information. ● Device configuration. View a history of pages that have been printed with...
HP Color LaserJet CP2020 Series - User Guide
Page 81
...the following main pages: ● Set up , a system tray icon, a desktop alert, or any combination of toner in HP print cartridges, a non-HP print cartridge in with a username and password, you are ... cannot enable e-mail alerts. Use the information for the e-mail server that show the color print quality potential and overall print characteristics of cartridge life. Set up E-mail Alerts. ...must click Apply before your computer when jams, low levels of these. You can only configure e-mail alerts to log in use, empty input trays, and specific error messages occur. NOTE...
...the following main pages: ● Set up , a system tray icon, a desktop alert, or any combination of toner in HP print cartridges, a non-HP print cartridge in with a username and password, you are ... cannot enable e-mail alerts. Use the information for the e-mail server that show the color print quality potential and overall print characteristics of cartridge life. Set up E-mail Alerts. ...must click Apply before your computer when jams, low levels of these. You can only configure e-mail alerts to log in use, empty input trays, and specific error messages occur. NOTE...
HP Color LaserJet CP2020 Series - User Guide
Page 83
...another product or to change the product paper-handling settings, such as letterhead, prepunched, or glossy paper. ● System Setup. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the print-density settings, such as the product description and a contact person. ● Paper Handling. ...causes a low toner alert. ● Save/Restore Settings. Change the PCL settings. ● PostScript. Once a password is the same as jam recovery and auto-continue. This password is set, users will be prompted to a file on the Configuration page.
...another product or to change the product paper-handling settings, such as letterhead, prepunched, or glossy paper. ● System Setup. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the print-density settings, such as the product description and a contact person. ● Paper Handling. ...causes a low toner alert. ● Save/Restore Settings. Change the PCL settings. ● PostScript. Once a password is the same as jam recovery and auto-continue. This password is set, users will be prompted to a file on the Configuration page.
HP Color LaserJet CP2020 Series - User Guide
Page 108
... size indicated, and then press OK. If the message persists, contact HP support. The product front door is open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to use media job is either...
... size indicated, and then press OK. If the message persists, contact HP support. The product front door is open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to use media job is either...
HP Color LaserJet CP2020 Series - User Guide
Page 111
... continues to stick together. Remove any excess media from the tray. Make sure that meets HP specifications. Wait until the page completely settles in the tray. Paper was not stored correctly. Clear jams Common causes of jams Common causes of media. Adjust them so they are not ...adjusted correctly. The media is skewed. An input tray is perforated or embossed. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. Remove the media, flex it, rotate it 180 degrees...
... continues to stick together. Remove any excess media from the tray. Make sure that meets HP specifications. Wait until the page completely settles in the tray. Paper was not stored correctly. Clear jams Common causes of jams Common causes of media. Adjust them so they are not ...adjusted correctly. The media is skewed. An input tray is perforated or embossed. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. Remove the media, flex it, rotate it 180 degrees...
HP Color LaserJet CP2020 Series - User Guide
Page 112
... the fragments are damaged during a jam. Use HP ToolboxFX to Jam Recovery, select On from tray 1. 102 Chapter 10 Solve problems ENWW Clear jams in tray 1 NOTE: If the sheet tears, make sure that all of jams. 1 Output bin 2 Tray 1 3 Tray 2 4 Optional tray 3 5 Fuser (behind the rear door) 6 Tray 2 jam-access area Change Jam Recovery setting When the Jam Recovery feature is turned on...
... the fragments are damaged during a jam. Use HP ToolboxFX to Jam Recovery, select On from tray 1. 102 Chapter 10 Solve problems ENWW Clear jams in tray 1 NOTE: If the sheet tears, make sure that all of jams. 1 Output bin 2 Tray 1 3 Tray 2 4 Optional tray 3 5 Fuser (behind the rear door) 6 Tray 2 jam-access area Change Jam Recovery setting When the Jam Recovery feature is turned on...
HP Color LaserJet CP2020 Series - User Guide
Page 113
Clear jams in tray 2 1. Lower the jam-access tray. 3. ENWW Clear jams 103 If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening. Remove the jammed sheet by pulling it on a flat surface. 2. Pull out tray 2 and place it straight out.
Clear jams in tray 2 1. Lower the jam-access tray. 3. ENWW Clear jams 103 If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening. Remove the jammed sheet by pulling it on a flat surface. 2. Pull out tray 2 and place it straight out.
HP Color LaserJet CP2020 Series - User Guide
Page 114
Clear jams in tray 3 1. Pull out tray 3 and place it straight out. 104 Chapter 10 Solve problems ENWW Press OK to continue printing. 4. Remove the jammed sheet by pulling it on a flat surface. 2. Replace tray 2. 5.
Clear jams in tray 3 1. Pull out tray 3 and place it straight out. 104 Chapter 10 Solve problems ENWW Press OK to continue printing. 4. Remove the jammed sheet by pulling it on a flat surface. 2. Replace tray 2. 5.
HP Color LaserJet CP2020 Series - User Guide
Page 115
If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Replace tray 3. 4. Clear jams in fuser area 1. Open the rear door. 2. Do not use sharp objects to continue printing. ENWW Clear jams 105
If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Replace tray 3. 4. Clear jams in fuser area 1. Open the rear door. 2. Do not use sharp objects to continue printing. ENWW Clear jams 105
HP Color LaserJet CP2020 Series - User Guide
Page 129
...share a USB port. To check the product, print a Configuration page. job. Paper type not set correctly. The media is loaded in the tray correctly. Other devices are running on page 127. Heavier media types can print slowly. To connect and use the product, you must use two ...USB ports on a different type of the pages. Cause Solution The sealing tape might still be in the device. See Clear jams on all of media. Select the type to ensure the best print quality. The product might contain blank pages. ENWW Performance problems 119 Check...
...share a USB port. To check the product, print a Configuration page. job. Paper type not set correctly. The media is loaded in the tray correctly. Other devices are running on page 127. Heavier media types can print slowly. To connect and use the product, you must use two ...USB ports on a different type of the pages. Cause Solution The sealing tape might still be in the device. See Clear jams on all of media. Select the type to ensure the best print quality. The product might contain blank pages. ENWW Performance problems 119 Check...
HP Color LaserJet CP2020 Series - User Guide
Page 161
... of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145 L landscape orientation setting, Windows 56 language, control panel 11...operating systems 28 troubleshooting 121 USB card, troubleshooting 122 Macintosh driver settings custom-size paper 30 Services tab 32 watermarks 31 matching colors 62 material restrictions 142 Material Safety Data Sheet (MSDS) 143 media curl settings 14 curled, troubleshooting 114 custom-size, Macintosh...
... of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145 L landscape orientation setting, Windows 56 language, control panel 11...operating systems 28 troubleshooting 121 USB card, troubleshooting 122 Macintosh driver settings custom-size paper 30 Services tab 32 watermarks 31 matching colors 62 material restrictions 142 Material Safety Data Sheet (MSDS) 143 media curl settings 14 curled, troubleshooting 114 custom-size, Macintosh...