HP Color LaserJet CP2020 Series - Software Technical Reference
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...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
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... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
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...software 233 In-box printing-system software CDs 234 Macintosh partition 234 CD versions 234 Macintosh installation instructions ...236 Macintosh component descriptions 236 HP LaserJet PPDs 236 PDEs ...236 HP EWS Gateway 236 Install notes (Readme file 237 Install the Macintosh printing system 237 General installation for Macintosh operating systems 237 Detailed ... on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
...software 233 In-box printing-system software CDs 234 Macintosh partition 234 CD versions 234 Macintosh installation instructions ...236 Macintosh component descriptions 236 HP LaserJet PPDs 236 PDEs ...236 HP EWS Gateway 236 Install notes (Readme file 237 Install the Macintosh printing system 237 General installation for Macintosh operating systems 237 Detailed ... on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
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... PRINTING-SYSTEM COMPONENTS 260 II. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet...
... PRINTING-SYSTEM COMPONENTS 260 II. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet...
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...HP ToolboxFX Demonstration Pages screen 51 Figure 2-16 HP ToolboxFX Troubleshooting screen 53 Figure 2-17 HP ToolboxFX Paper and Print Media screen 54 Figure 2-18 HP ToolboxFX Color Printing Tools screen 55 Figure 2-19 HP ToolboxFX Animated Demonstrations screen 56 Figure 2-20 HP... 2-14 HP ToolboxFX Set up message 34 Figure 2-4 HP ToolboxFX Device Status screen 36 Figure 2-5 HP ToolboxFX Supplies Status screen 37 Figure 2-6 HP ToolboxFX Device Configuration screen (1 of 2 38 Figure 2-7 HP ToolboxFX Device Configuration screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series...
...HP ToolboxFX Demonstration Pages screen 51 Figure 2-16 HP ToolboxFX Troubleshooting screen 53 Figure 2-17 HP ToolboxFX Paper and Print Media screen 54 Figure 2-18 HP ToolboxFX Color Printing Tools screen 55 Figure 2-19 HP ToolboxFX Animated Demonstrations screen 56 Figure 2-20 HP... 2-14 HP ToolboxFX Set up message 34 Figure 2-4 HP ToolboxFX Device Status screen 36 Figure 2-5 HP ToolboxFX Supplies Status screen 37 Figure 2-6 HP ToolboxFX Device Configuration screen (1 of 2 38 Figure 2-7 HP ToolboxFX Device Configuration screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series...
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... Introduction 1 This STR does not describe drivers that will become available on the software CD that can arise with the HP Color LaserJet CP2020 Series printers. The following information is prepared in this technical reference: ● Overview of software and platforms ●... and changes to serve as a quick-reference tool for the HP Color LaserJet CP2020 Series printers. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Care Center (CCC...
... Introduction 1 This STR does not describe drivers that will become available on the software CD that can arise with the HP Color LaserJet CP2020 Series printers. The following information is prepared in this technical reference: ● Overview of software and platforms ●... and changes to serve as a quick-reference tool for the HP Color LaserJet CP2020 Series printers. Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Care Center (CCC...
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... the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the table of the HP Color LaserJet CP2020 Series printer ● Printing-system...of the printing-system software installer and print drivers. Chapter 6, Engineering details This chapter contains information about the HP Color LaserJet CP2020 Series printing-system software is available only in Macintosh operating systems and how to this STR. Table ...
... the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the table of the HP Color LaserJet CP2020 Series printer ● Printing-system...of the printing-system software installer and print drivers. Chapter 6, Engineering details This chapter contains information about the HP Color LaserJet CP2020 Series printing-system software is available only in Macintosh operating systems and how to this STR. Table ...
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...9702; Windows XP (64-bit) ENWW Windows printing-system software 19 Clicking this application. Return to a network. This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that uses a direct USB connection. Download software...Started Guide. NOTE: You must have Adobe Acrobat Reader installed on the Web or to view troubleshooting help and useful tips. HP Software License Terms View the HP Software License Terms. Exit Close this button indicates your product. ● Back. Software Description ...
...9702; Windows XP (64-bit) ENWW Windows printing-system software 19 Clicking this application. Return to a network. This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that uses a direct USB connection. Download software...Started Guide. NOTE: You must have Adobe Acrobat Reader installed on the Web or to view troubleshooting help and useful tips. HP Software License Terms View the HP Software License Terms. Exit Close this button indicates your product. ● Back. Software Description ...
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... to troubleshooting information ● Access to some of whether the installation was performed with a network or USB connection. The HP EWS provides the following topics: ● HP ToolboxFX overview ● System requirements ● Key features ● HP ToolboxFX folders ● Other screens HP ToolboxFX overview NOTE: HP ToolboxFX is only available with and manage the HP Color LaserJet CP2020...
... to troubleshooting information ● Access to some of whether the installation was performed with a network or USB connection. The HP EWS provides the following topics: ● HP ToolboxFX overview ● System requirements ● Key features ● HP ToolboxFX folders ● Other screens HP ToolboxFX overview NOTE: HP ToolboxFX is only available with and manage the HP Color LaserJet CP2020...
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Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page. Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Demonstration Pages Use the Demonstration Pages screen to print.
Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page. Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Demonstration Pages Use the Demonstration Pages screen to print.
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... following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click Troubleshooting to troubleshoot page defects. ◦ Print Basic Colors. Use these pages to open the Troubleshooting chapter of basic color palette options. Adobe Acrobat Reader is available as a free download at the following options...
... following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality Troubleshooting. Click Troubleshooting to troubleshoot page defects. ◦ Print Basic Colors. Use these pages to open the Troubleshooting chapter of basic color palette options. Adobe Acrobat Reader is available as a free download at the following options...
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Click Calibrate Now to clean the printer paper path. ● Calibration. Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 Follow the onscreen directions to calibrate the printer. ● Cleaning Page.
Click Calibrate Now to clean the printer paper path. ● Calibration. Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 Follow the onscreen directions to calibrate the printer. ● Cleaning Page.
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.... Disable SNMP v1 Select this option, type the values in the HP ToolboxFX heading banner on all HP ToolboxFX and HP EWS screens. Other screens The following table lists screens that appears on the HP Color LaserJet CP2020 Series printer, which is disabled, some port monitors or discovery utilities...the default Get community name "public". Support and Troubleshooting screen Click the Support and Troubleshooting link in the upper-left corner of "public": Select this option to disable the SNMP v1 agents on all HP ToolboxFX and HP EWS screens. Shop for Supplies screen Click the ...
.... Disable SNMP v1 Select this option, type the values in the HP ToolboxFX heading banner on all HP ToolboxFX and HP EWS screens. Other screens The following table lists screens that appears on the HP Color LaserJet CP2020 Series printer, which is disabled, some port monitors or discovery utilities...the default Get community name "public". Support and Troubleshooting screen Click the Support and Troubleshooting link in the upper-left corner of "public": Select this option to disable the SNMP v1 agents on all HP ToolboxFX and HP EWS screens. Shop for Supplies screen Click the ...
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Support and Troubleshooting Select Support and Troubleshooting to get to a Web page with links to the HP Web site. The help based on the HP Color LaserJet CP2020 Series printer. The HP Color LaserJet CP2020 Series printer supplies are dropped into the shopping cart, ready for the HP Color LaserJet CP2020 Series printer. The supplies do not come from HP, but from the product...
Support and Troubleshooting Select Support and Troubleshooting to get to a Web page with links to the HP Web site. The help based on the HP Color LaserJet CP2020 Series printer. The HP Color LaserJet CP2020 Series printer supplies are dropped into the shopping cart, ready for the HP Color LaserJet CP2020 Series printer. The supplies do not come from HP, but from the product...
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..., and troubleshoot and repair printers via HP Proactive Support. For example, you to download the HP Basic Color Match software. HP Easy Printer Care software allows you can choose from your company logo on the CD browser after the printing-system software is installed. You can save and use the new color schemes for the HP Color LaserJet CP2020...
..., and troubleshoot and repair printers via HP Proactive Support. For example, you to download the HP Basic Color Match software. HP Easy Printer Care software allows you can choose from your company logo on the CD browser after the printing-system software is installed. You can save and use the new color schemes for the HP Color LaserJet CP2020...
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... Printer Care software allows you to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. HP Smart Web Printing Click this button to go to 15 products from multiple web pages and then edit and print ... Vista Requirements ● Internet Explorer 6.0 and higher ● 16 MB of hard disk space ● 800x600 monitor with 16-bit or higher color depth Features ● ● ● Automatically scales output to fix right-edge clipping and eliminate wasteful prints containing clipped pages or a few ...
... Printer Care software allows you to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. HP Smart Web Printing Click this button to go to 15 products from multiple web pages and then edit and print ... Vista Requirements ● Internet Explorer 6.0 and higher ● 16 MB of hard disk space ● 800x600 monitor with 16-bit or higher color depth Features ● ● ● Automatically scales output to fix right-edge clipping and eliminate wasteful prints containing clipped pages or a few ...
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...all open programs. 2. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. Click Restart to restart the computer...uninstall the software for Windows The uninstall procedures vary according to the type of installation that you used by another HP product. ● Use the product software Uninstall component (recommended) ● Use the Windows Add or Remove ... uninstall software ● Uninstall instructions for Windows Uninstall instructions for troubleshooting purposes, try uninstalling only a specific product.
...all open programs. 2. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. Click Restart to restart the computer...uninstall the software for Windows The uninstall procedures vary according to the type of installation that you used by another HP product. ● Use the product software Uninstall component (recommended) ● Use the Windows Add or Remove ... uninstall software ● Uninstall instructions for Windows Uninstall instructions for troubleshooting purposes, try uninstalling only a specific product.
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.... If you have Internet access, select any of these items and click Go! to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for Windows ENWW Services tab features Use the Services tab to ...HP Business Center. ● Product manuals. Checks the print drivers to see whether the correct and most up-todate print drivers are installed. ● Shop for the HP Color LaserJet CP2020 Series printer. Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Support and troubleshooting...
.... If you have Internet access, select any of these items and click Go! to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for Windows ENWW Services tab features Use the Services tab to ...HP Business Center. ● Product manuals. Checks the print drivers to see whether the correct and most up-todate print drivers are installed. ● Shop for the HP Color LaserJet CP2020 Series printer. Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Support and troubleshooting...
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8. Figure 5-8 Hewlett-Packard Color LaserJet CP2020 Install Notes Macintosh The installation is complete. Topics: ● Set up . If you are installing the product via the network, click OK to printer ... be set up a printer with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW If you are installing the product via direct connect, connect the USB cable, then click OK. The Connect USB now dialog opens. The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. Continue to continue.
8. Figure 5-8 Hewlett-Packard Color LaserJet CP2020 Install Notes Macintosh The installation is complete. Topics: ● Set up . If you are installing the product via the network, click OK to printer ... be set up a printer with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW If you are installing the product via direct connect, connect the USB cable, then click OK. The Connect USB now dialog opens. The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. Continue to continue.
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... or more of the same model type is connected to complete your product using the IP Printer option. a. If connecting to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Choose JetDirect - b. Manually search for the correct printer driver for the printer in...
... or more of the same model type is connected to complete your product using the IP Printer option. a. If connecting to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Address field. 6. Choose JetDirect - b. Manually search for the correct printer driver for the printer in...