HP Color LaserJet CP2020 Series - Software Technical Reference
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...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
...colors ...29 Use HP ToolboxFX to print the Microsoft Office Basic Colors palette 29 HP Basic Color Match tool ...30 Use HP ToolboxFX to download the HP Basic Color Match tool 30 HP Easy Printer Care ...31 HP ToolboxFX ...32 HP ToolboxFX overview ...32 The HP Embedded Web Server (HP EWS) and HP ToolboxFX 32 Start HP... 44 Set up E-mail Alerts 48 Product Information folder 50 Demonstration Pages 51 Help folder ...51 Troubleshooting 52 Paper and Print Media 53 Color Printing Tools 54 Animated Demonstrations 55 User Guide 56 Device Settings folder 57 Device Information 58 Paper Handling...
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... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
... Configuration 80 Network Identification 80 Advanced 81 SNMP 83 Other screens ...84 About HP ToolboxFX dialog box 84 HP Instant Support 85 Support and Troubleshooting 85 Product Registration 85 Shop for Supplies 85 HP Embedded Web Server ...86 Status tab ...86 Device Status ...87 Supplies Status... 87 Device Configuration 88 Network Summary 91 Print Info Pages 92 Color Usage Job Log 93 ...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... Detailed Mac OS X installation 238 Main Install dialog sequence 238 Printer setup ...240 Set up a printer with Mac OS X V10.4 241 Troubleshooting Notes 241 Supported utilities for Macintosh ...243 HP EWS Gateway ...243 Use features in the Macintosh printer driver 244 Create and use printing presets in Macintosh 244 Resize documents or... Print on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
... Detailed Mac OS X installation 238 Main Install dialog sequence 238 Printer setup ...240 Set up a printer with Mac OS X V10.4 241 Troubleshooting Notes 241 Supported utilities for Macintosh ...243 HP EWS Gateway ...243 Use features in the Macintosh printer driver 244 Create and use printing presets in Macintosh 244 Resize documents or... Print on both sides of the page (duplex printing 245 Use the Services menu ...246 Macintosh readme ...247 Mac OS X printer queue setup for your HP LaserJet printer 247 Troubleshooting Notes ...247 6 Engineering details x ENWW
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...IV. TECHNICAL ASSISTANCE 265 VI. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows ...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet...
...IV. TECHNICAL ASSISTANCE 265 VI. LEGAL STATEMENTS 265 TRADEMARK NOTICES 265 WARRANTY AND COPYRIGHT 265 Troubleshooting ...267 Port communication ...267 Overview ...267 USB port connections 267 Device conflicts in Windows ...troubleshooting and resolving product conflicts ...... 268 Installed product 268 File to Install HP Web Jetadmin 10.0 250 Supported paper tables ...251 Special paper guidelines table ...253 Sizes (min & max) and supported paper by tray 254 Media attributes and commands ...256 Media types and sizes ...256 Custom paper sizes ...258 Hewlett-Packard Color LaserJet...
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... ...63 Figure 2-25 HP ToolboxFX PostScript screen 64 Figure 2-26 HP ToolboxFX Print Quality screen 65 Figure 2-27 HP ToolboxFX Print Density screen 66 Figure 2-28 HP ToolboxFX Paper Types screen 67 Figure 2-29 HP ToolboxFX Extended Print Modes screen (1 of 2 69 Figure 2-30 HP ToolboxFX Extended Print Modes screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series Animated...
... ...63 Figure 2-25 HP ToolboxFX PostScript screen 64 Figure 2-26 HP ToolboxFX Print Quality screen 65 Figure 2-27 HP ToolboxFX Print Density screen 66 Figure 2-28 HP ToolboxFX Paper Types screen 67 Figure 2-29 HP ToolboxFX Extended Print Modes screen (1 of 2 69 Figure 2-30 HP ToolboxFX Extended Print Modes screen (2 of figures Figure 2-1 HP Color LaserJet CP2020 Series Animated...
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Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Care Center (CCC) agents, support engineers, system administrators, Management ...Overview of software and platforms ● Procedures for installing and uninstalling software components ● Descriptions of problems that comes with the HP Color LaserJet CP2020 Series printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information, including file ...
Purpose and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Care Center (CCC) agents, support engineers, system administrators, Management ...Overview of software and platforms ● Procedures for installing and uninstalling software components ● Descriptions of problems that comes with the HP Color LaserJet CP2020 Series printer, and known solutions to those problems NOTE: An addendum to this STR describes system modification information, including file ...
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... chapter contains information about other software features, including the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the...The following information is published in this STR. Additional detailed information about the HP Color LaserJet CP2020 Series printer and its software: ● Overview of the HP Color LaserJet CP2020 Series printer ● Printing-system software overview. Purpose and scope ...
... chapter contains information about other software features, including the following special topics: ● Troubleshooting ● Media attributes ● Firmware upgrades ● HP Color LaserJet CP2020 Series Printing-System Install Notes For the location of information within chapters, see the...The following information is published in this STR. Additional detailed information about the HP Color LaserJet CP2020 Series printer and its software: ● Overview of the HP Color LaserJet CP2020 Series printer ● Printing-system software overview. Purpose and scope ...
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...9679; Back. Contact a support specialist through live chat. ● View User Guide. More Information Get access to view troubleshooting help and useful tips. Go to HP's website to product support on this screen. ● Read Me First. The user guide is available as a free...Express Install only ◦ Windows 2000 ◦ Windows XP (64-bit) ENWW Windows printing-system software 19 This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that shows the simple steps to other ...
...9679; Back. Contact a support specialist through live chat. ● View User Guide. More Information Get access to view troubleshooting help and useful tips. Go to HP's website to product support on this screen. ● Read Me First. The user guide is available as a free...Express Install only ◦ Windows 2000 ◦ Windows XP (64-bit) ENWW Windows printing-system software 19 This selection opens the HP Color LaserJet CP2020 Series Printer Install Notes. ● Optimizing Print Quality (video) Watch a short video that shows the simple steps to other ...
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... conditions occur at the product ● Access to troubleshooting information ● Access to some of a browser when the printer is only available with and manage the HP Color LaserJet CP2020 Series printer. The HP EWS handles HP ToolboxFX requests and HTTP requests from a Web browser. Use the HP EWS to set objects in the product, such as...
... conditions occur at the product ● Access to troubleshooting information ● Access to some of a browser when the printer is only available with and manage the HP Color LaserJet CP2020 Series printer. The HP EWS handles HP ToolboxFX requests and HTTP requests from a Web browser. Use the HP EWS to set objects in the product, such as...
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Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Demonstration Pages Use the Demonstration Pages screen to print. Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page.
Figure 2-15 HP ToolboxFX Demonstration Pages screen Software Description Help folder The Help folder contains the following screens: ● Troubleshooting ● Paper and Print Media ● Color Printing Tools ● Animated Demonstrations ● User Guide ENWW HP ToolboxFX 51 Demonstration Pages Use the Demonstration Pages screen to print. Click the Print button next to the page you want to print a Print Quality Demonstration page or a Product Demonstration page.
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... available: ◦ Print. Use these pages to print the Print Quality Troubleshooting pages. The color samples .PDF file opens in .PDF format. Click this button to troubleshoot page defects. ◦ Print Basic Colors. Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality...
... available: ◦ Print. Use these pages to print the Print Quality Troubleshooting pages. The color samples .PDF file opens in .PDF format. Click this button to troubleshoot page defects. ◦ Print Basic Colors. Troubleshooting The following sections appear on the computer to print a single page of the HP Color LaserJet CP2020 Series Printer User Guide. ● Print Quality...
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Click Calibrate Now to clean the printer paper path. ● Calibration. Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 ● Cleaning Page. Follow the onscreen directions to calibrate the printer.
Click Calibrate Now to clean the printer paper path. ● Calibration. Figure 2-16 HP ToolboxFX Troubleshooting screen Software Description ENWW HP ToolboxFX 53 ● Cleaning Page. Follow the onscreen directions to calibrate the printer.
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... access Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 (uses "public" for the Get Community Series printer, but limit access to disable the SNMP v1 agents on the HP Color LaserJet CP2020 Series printer, which is recommended for Supplies link in the Get...this option, type the values in the upper-right corner of the HP ToolboxFX screens. Support and Troubleshooting screen Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Configure Get Community name: Disable SNMP v1 default Get ...
... access Select this option to enable the SNMP v1 agents on the HP Color LaserJet CP2020 (uses "public" for the Get Community Series printer, but limit access to disable the SNMP v1 agents on the HP Color LaserJet CP2020 Series printer, which is recommended for Supplies link in the Get...this option, type the values in the upper-right corner of the HP ToolboxFX screens. Support and Troubleshooting screen Click the Support and Troubleshooting link in the Other Links box that appears on all HP ToolboxFX and HP EWS screens. Configure Get Community name: Disable SNMP v1 default Get ...
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...version number for the HP Color LaserJet CP2020 Series printer. Support and Troubleshooting Select Support and Troubleshooting to get to a Web page with links to online support for each HP ToolboxFX product that is customized to respond to order supplies online. ENWW HP ToolboxFX 85 The help...register the printer. Shop for Supplies The Shop for troubleshooting, firmware upgrades, and reference documentation that can be used to the most recent events that the correct supplies are preselected. The HP Color LaserJet CP2020 Series printer supplies are ordered through the selected ...
...version number for the HP Color LaserJet CP2020 Series printer. Support and Troubleshooting Select Support and Troubleshooting to get to a Web page with links to online support for each HP ToolboxFX product that is customized to respond to order supplies online. ENWW HP ToolboxFX 85 The help...register the printer. Shop for Supplies The Shop for troubleshooting, firmware upgrades, and reference documentation that can be used to the most recent events that the correct supplies are preselected. The HP Color LaserJet CP2020 Series printer supplies are ordered through the selected ...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... status, create printer usage reports, reorder supplies, and troubleshoot and repair printers via HP Proactive Support. www.hp.com/support/ljcp2020series Basic Color Match HP Basic Color Match software allows you can match the color of your printed output. You can save and use the new color schemes for the HP Color LaserJet CP2020 Series printer in your company logo on...
... status, create printer usage reports, reorder supplies, and troubleshoot and repair printers via HP Proactive Support. www.hp.com/support/ljcp2020series Basic Color Match HP Basic Color Match software allows you can match the color of your printed output. You can save and use the new color schemes for the HP Color LaserJet CP2020 Series printer in your company logo on...
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...go to the HP Web site to the HP Easy Printer Care free software download page. HP Smart Web Printing Click this button to go to the HP Web site to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. ... Vista Requirements ● Internet Explorer 6.0 and higher ● 16 MB of hard disk space ● 800x600 monitor with 16-bit or higher color depth Features ● ● ● Automatically scales output to fix right-edge clipping and eliminate wasteful prints containing clipped pages or a few ...
...go to the HP Web site to the HP Easy Printer Care free software download page. HP Smart Web Printing Click this button to go to the HP Web site to view the printer status, create print usage reports, reorder supplies, and troubleshoot and repair products via HP Proactive Support. ... Vista Requirements ● Internet Explorer 6.0 and higher ● 16 MB of hard disk space ● 800x600 monitor with 16-bit or higher color depth Features ● ● ● Automatically scales output to fix right-edge clipping and eliminate wasteful prints containing clipped pages or a few ...
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... or Express installation ● Uninstall a print-driver only installation Uninstall a Recommended or Express installation NOTE: If you uninstall the software for troubleshooting purposes, try uninstalling only a specific product. Click Start, click Control Panel, double-click Add or Remove Programs. 3. Click Continue. 4....not need to restart the computer and finish the uninstall process. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. When the uninstall process is completed, the Restart dialog box appears....
... or Express installation ● Uninstall a print-driver only installation Uninstall a Recommended or Express installation NOTE: If you uninstall the software for troubleshooting purposes, try uninstalling only a specific product. Click Start, click Control Panel, double-click Add or Remove Programs. 3. Click Continue. 4....not need to restart the computer and finish the uninstall process. Click Start, select Programs or All Programs, select HP, select HP Color LaserJet CP2020 Series, and then click Uninstall. 3. When the uninstall process is completed, the Restart dialog box appears....
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... drop-down menu with the following figure. Figure 4-29 Services tab HP PCL 6 print driver and HP PS Universal Print Driver for driver updates. Opens a Web page to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for Windows The Services tab...for HP Color LaserJet CP2020 Series printer supplies. Opens the HP SureSupply Web page and shop online for the HP Color LaserJet CP2020 Series printer. to the Internet before selecting an option and clicking Go. The Services tab is shown in the following selections: ● Support and troubleshooting.
... drop-down menu with the following figure. Figure 4-29 Services tab HP PCL 6 print driver and HP PS Universal Print Driver for driver updates. Opens a Web page to view or download HP Color LaserJet CP2020 Series printer manuals. ● Check for Windows The Services tab...for HP Color LaserJet CP2020 Series printer supplies. Opens the HP SureSupply Web page and shop online for the HP Color LaserJet CP2020 Series printer. to the Internet before selecting an option and clicking Go. The Services tab is shown in the following selections: ● Support and troubleshooting.
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... Install Notes Macintosh The installation is complete. Topics: ● Set up . The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. If you are installing the product via direct connect, connect the USB cable, then click OK. If you are installing ... setup. Printer setup After installing the printing-system software in Macintosh operating systems, the product must be set up a printer with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW Continue to continue. The Connect USB now dialog opens. 8.
... Install Notes Macintosh The installation is complete. Topics: ● Set up . The Hewlett-Packard Color LaserJet CP2020 Install Notes dialog opens. If you are installing the product via direct connect, connect the USB cable, then click OK. If you are installing ... setup. Printer setup After installing the printing-system software in Macintosh operating systems, the product must be set up a printer with Mac OS X V10.4 ● Troubleshooting Notes 240 Chapter 5 Macintosh Software and Utilities ENWW Continue to continue. The Connect USB now dialog opens. 8.
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If connecting to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Printer Browser list." c. Type the IP address for your product using the name that the ...
If connecting to create the Printer queue Troubleshooting Notes ● Problem: "I do not see my printer in the Printer Browser list." c. Type the IP address for your product using the name that the ...