HP Color LaserJet CP2020 Series - User Guide
Page 122
Problem Cause Solution Vertical streaks or bands appear on page 68. See Information pages on the One...smears appear on the leading edge of background shading. Clean the media guides. The paper path might not meet HP specifications. defective. The device is set to override the Replace cartridge message and to check the remaining life.... printer driver, select the Paper tab and set Type is set to print. Print speed might not meet HP specifications. Print the Supplies status page to continue printing. Replace any low print cartridges. See Replace print cartridges...
Problem Cause Solution Vertical streaks or bands appear on page 68. See Information pages on the One...smears appear on the leading edge of background shading. Clean the media guides. The paper path might not meet HP specifications. defective. The device is set to override the Replace cartridge message and to check the remaining life.... printer driver, select the Paper tab and set Type is set to print. Print speed might not meet HP specifications. Print the Supplies status page to continue printing. Replace any low print cartridges. See Replace print cartridges...
HP Color LaserJet CP2020 Series - User Guide
Page 127
...particular cartridge. Repeating band in multiple colors: Contact HP Support. ● Single dot or Single band in only one color: This is with the product itself. If the band or dot is reinstalled, replace the cartridge. ● Streaks in all colors (in same location): Clean the printer...Section 1 2 3 4 Print-cartridge Yellow Cyan Black Magenta This page helps identify four general issues: ● Streaks in one color on most likely a cartridge issue. From the HP ToolboxFX software you can print a page that helps identify whether a specific print cartridge is causing the problem, or...
...particular cartridge. Repeating band in multiple colors: Contact HP Support. ● Single dot or Single band in only one color: This is with the product itself. If the band or dot is reinstalled, replace the cartridge. ● Streaks in all colors (in same location): Clean the printer...Section 1 2 3 4 Print-cartridge Yellow Cyan Black Magenta This page helps identify four general issues: ● Streaks in one color on most likely a cartridge issue. From the HP ToolboxFX software you can print a page that helps identify whether a specific print cartridge is causing the problem, or...
HP Color LaserJet CP2020 Series - User Guide
Page 163
...the product 133 service error message 97 Service menu 14 service page 10 Services tab Macintosh 32 settings color 64 configuration page 38 driver presets (Macintosh) 30 drivers 23, 28 HP ToolboxFX 73 network configuration page 38 network report 10 priority 22, 28 restoring defaults 14 System Setup ... 70 Macintosh services tab 32 supplies, printing report 10 viewing with HP Toolbox FX 70 Status tab, embedded Web server 78 Status tab, HP Toolbox FX 70 stopping a print job 54 storing print cartridges 80 product 138 streaks, troubleshooting 112 subnet mask 42 subnets 42 supplies counterfeit 80 error...
...the product 133 service error message 97 Service menu 14 service page 10 Services tab Macintosh 32 settings color 64 configuration page 38 driver presets (Macintosh) 30 drivers 23, 28 HP ToolboxFX 73 network configuration page 38 network report 10 priority 22, 28 restoring defaults 14 System Setup ... 70 Macintosh services tab 32 supplies, printing report 10 viewing with HP Toolbox FX 70 Status tab, embedded Web server 78 Status tab, HP Toolbox FX 70 stopping a print job 54 storing print cartridges 80 product 138 streaks, troubleshooting 112 subnet mask 42 subnets 42 supplies counterfeit 80 error...