HP Color LaserJet CP2020 Series - Manage and Maintain
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... remove the paper from tray 1. Pull the jammed sheet from the opening. 1 Pull out tray 2 and place it on a flat surface. 2 Lower the jam-access tray. 3 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com HP Color LaserJet CP2020 Series Printer - Manage and Maintain Clear paper jams How do I? Clear jams in tray 1 Clear jams in tray 2 Steps...
... remove the paper from tray 1. Pull the jammed sheet from the opening. 1 Pull out tray 2 and place it on a flat surface. 2 Lower the jam-access tray. 3 Remove the jammed sheet by pulling it straight out. 2008 Copyright Hewlett-Packard Development Company, L.P. 1 www.hp.com HP Color LaserJet CP2020 Series Printer - Manage and Maintain Clear paper jams How do I? Clear jams in tray 1 Clear jams in tray 2 Steps...
HP Color LaserJet CP2020 Series - Manage and Maintain
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Do not use sharp objects to continue printing. ! HP Color LaserJet CP2020 Series Printer - Clear jams in tray 3 (continued) Steps to perform 3 Replace tray 3. 4 Press OK to remove fragments. 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com Clear jams in fuser area 1 Open the fuser door. 2 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Manage and Maintain How do I? NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing.
Do not use sharp objects to continue printing. ! HP Color LaserJet CP2020 Series Printer - Clear jams in tray 3 (continued) Steps to perform 3 Replace tray 3. 4 Press OK to remove fragments. 2008 Copyright Hewlett-Packard Development Company, L.P. 3 www.hp.com Clear jams in fuser area 1 Open the fuser door. 2 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Manage and Maintain How do I? NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing.
HP Color LaserJet CP2020 Series - Software Technical Reference
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... An error, such as a "jam," halts product operation and requires correction before the product continues operation. This feature is provided through HP ToolboxFX and is turned on page 44. Load Paper pop-up Status Alerts screen in the Alerts folder in HP ToolboxFX. E-mail alert E-mail alert...conditions for the product. This feature can be alerted when the HP Color LaserJet CP2020 Series printer needs attention. To configure alerts, use the Set up message Software Description System-tray icon alert The system-tray icon feature shows information about all of the events that prints to...
... An error, such as a "jam," halts product operation and requires correction before the product continues operation. This feature is provided through HP ToolboxFX and is turned on page 44. Load Paper pop-up Status Alerts screen in the Alerts folder in HP ToolboxFX. E-mail alert E-mail alert...conditions for the product. This feature can be alerted when the HP Color LaserJet CP2020 Series printer needs attention. To configure alerts, use the Set up message Software Description System-tray icon alert The system-tray icon feature shows information about all of the events that prints to...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... pop-up alerts for HP ToolboxFX Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray 1 Jam ● Tray 2 Jam ● Tray 3 Jam ● Jam In Paper Path ● Jam In Cartridge Area ● Jam In Output Bin ●...
... pop-up alerts for HP ToolboxFX Pop-up alerts Event Printer Alerts ● Load Paper Tray 1 [TRAY] [SIZE] ● Load Paper Tray 2 [TRAY] [SIZE] ● Tray 1 Paper Out ● Tray 2 Paper Out ● Tray 3 Paper Out ● Paper Mispick ● Insufficient Memory ● Door Cover Open ● Manual Feed ● Tray 1 Jam ● Tray 2 Jam ● Tray 3 Jam ● Jam In Paper Path ● Jam In Cartridge Area ● Jam In Output Bin ●...
HP Color LaserJet CP2020 Series - Software Technical Reference
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... heavier than one of the following ways: ● For tray 1, load the letterhead paper face-up with the bottom edge feeding into one page on the sheet. CAUTION: To avoid jams, do not load paper that you are loading special paper such as letterhead, load it in the box. 6. Macintosh... ENWW Use features in Macintosh You can print more than 105 g/m2 (28-lb bond). 2. Insert enough paper into one of the trays to accommodate the print ...
... heavier than one of the following ways: ● For tray 1, load the letterhead paper face-up with the bottom edge feeding into one page on the sheet. CAUTION: To avoid jams, do not load paper that you are loading special paper such as letterhead, load it in the box. 6. Macintosh... ENWW Use features in Macintosh You can print more than 105 g/m2 (28-lb bond). 2. Insert enough paper into one of the trays to accommodate the print ...
HP Color LaserJet CP2020 Series - User Guide
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Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
Walkaround Front and side view 1 Output bin (holds 125 sheets of standard paper) 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (holds 250 sheets of standard paper and provides jam access) 6 Optional tray 3 (holds 250 sheets of standard paper) 7 Power switch 8 Control panel 9 DIMM door (for adding additional memory) Back view 1 Hi-Speed USB 2.0 port and network port. (Network port present on HP Color LaserJet CP2020n, HP Color LaserJet CP2020dn, and HP Color LaserJet CP2020x models only.) 4 Chapter 1 Product basics ENWW
HP Color LaserJet CP2020 Series - User Guide
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...another product or to restore these fields. Change the print-density settings, such as jam recovery and auto-continue. View information such as default paper size and default paper type. ● Printing. Change the default product print settings, such as letterhead, ...prepunched, or glossy paper. ● System Setup. Change the PS settings. ● Print Quality. Change the print-quality settings. ● Print Density. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the Cartridge low threshold setting...
...another product or to restore these fields. Change the print-density settings, such as jam recovery and auto-continue. View information such as default paper size and default paper type. ● Printing. Change the default product print settings, such as letterhead, ...prepunched, or glossy paper. ● System Setup. Change the PS settings. ● Print Quality. Change the print-quality settings. ● Print Density. ENWW HP ToolboxFX 73 Configure trays or change device settings. Change the Cartridge low threshold setting...
HP Color LaserJet CP2020 Series - User Guide
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... action necessary. More than one print cartridge is open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to start Load tray 1 Manual duplex Load tray # Press [OK] 98 Chapter 10 Solve problems Description Recommended action...
... action necessary. More than one print cartridge is open Genuine HP supply installed Incorrect supplies Install cartridge Invalid driver Press [OK] Jam in Jam in tray Clear jam and then Press [OK] Load paper Load tray # Load tray 1 plain Cleaning mode [OK] to start Load tray 1 Manual duplex Load tray # Press [OK] 98 Chapter 10 Solve problems Description Recommended action...
HP Color LaserJet CP2020 Series - User Guide
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... media on page 43. Adjust them so they are against the paper stack. Paper should be picked from the tray. See Paper and print media on page 50. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. The media has rough or jagged edges. Perforated or...
... media on page 43. Adjust them so they are against the paper stack. Paper should be picked from the tray. See Paper and print media on page 50. Fanning can create static electricity, which can cause paper to jam, contact HP Customer Support or your authorized HP service provider. The media has rough or jagged edges. Perforated or...
HP Color LaserJet CP2020 Series - User Guide
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Remove the jammed sheet by pulling it on a flat surface. 2. If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening. Lower the jam-access tray. 3. Pull out tray 2 and place it straight out. Clear jams in tray 2 1. ENWW Clear jams 103
Remove the jammed sheet by pulling it on a flat surface. 2. If paper has entered far enough into tray 1, remove tray 2, drop the tray 1 plate down, and then remove the paper from the opening. Lower the jam-access tray. 3. Pull out tray 2 and place it straight out. Clear jams in tray 2 1. ENWW Clear jams 103
HP Color LaserJet CP2020 Series - User Guide
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Clear jams in fuser area 1. Do not use sharp objects to continue printing. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Replace tray 3. 4. 3. ENWW Clear jams 105 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Open the rear door. 2.
Clear jams in fuser area 1. Do not use sharp objects to continue printing. Press OK to remove fragments. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Replace tray 3. 4. 3. ENWW Clear jams 105 If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. Open the rear door. 2.
HP Color LaserJet CP2020 Series - User Guide
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... problems Problem Pages print but are printing to see if content appears on your computer. Paper type not set correctly. The media is loaded in the device. See Clear jams on the computer. Pages print very slowly. correctly. Cause Solution The sealing tape might ...not be pulling media Make sure paper is jamming in the tray correctly. completely removed from the print cartridges. The product might be malfunctioning. To check the product, print a Configuration page. ...
... problems Problem Pages print but are printing to see if content appears on your computer. Paper type not set correctly. The media is loaded in the device. See Clear jams on the computer. Pages print very slowly. correctly. Cause Solution The sealing tape might ...not be pulling media Make sure paper is jamming in the tray correctly. completely removed from the print cartridges. The product might be malfunctioning. To check the product, print a Configuration page. ...
HP Color LaserJet CP2020 Series - User Guide
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... 121 overview 41 protocols supported 36 J jam recovery 102 jams common causes of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145... support 132 supported operating systems 28 troubleshooting 121 USB card, troubleshooting 122 Macintosh driver settings custom-size paper 30 Services tab 32 watermarks 31 matching colors 62 material restrictions 142 Material Safety Data Sheet (MSDS) 143 media curl settings 14 curled, troubleshooting ...
... 121 overview 41 protocols supported 36 J jam recovery 102 jams common causes of 101 locations 101 output bin, clearing 107 paper path, clearing 105 tracking number of 10 jams error messages 98 jams tray # error messages 98 Japanese VCCI statement 145 Jetadmin, HP Web 25 K Korean EMI statement 145... support 132 supported operating systems 28 troubleshooting 121 USB card, troubleshooting 122 Macintosh driver settings custom-size paper 30 Services tab 32 watermarks 31 matching colors 62 material restrictions 142 Material Safety Data Sheet (MSDS) 143 media curl settings 14 curled, troubleshooting ...
HP Color LaserJet CP2020 Series - User Guide
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... 14 service page 10 Services tab Macintosh 32 settings color 64 configuration page 38 driver presets (Macintosh) 30 drivers 23, 28 HP ToolboxFX 73 network configuration page 38 network report 10 priority...paper guidelines 49 specifications acoustic 138 documentation 125 electrical 137 environment 138 features 2 model and serial number 5 physical 136 specks, troubleshooting 111 speed print specifications 2 spots, troubleshooting 111 sRGB settings 61, 64 status alerts, HP... 111 toner cartridges. See print cartridges ToolboxFX,HP 69 trapping 61 tray 1 jams, clearing 102 loading 50 ENWW Index 153
... 14 service page 10 Services tab Macintosh 32 settings color 64 configuration page 38 driver presets (Macintosh) 30 drivers 23, 28 HP ToolboxFX 73 network configuration page 38 network report 10 priority...paper guidelines 49 specifications acoustic 138 documentation 125 electrical 137 environment 138 features 2 model and serial number 5 physical 136 specks, troubleshooting 111 speed print specifications 2 spots, troubleshooting 111 sRGB settings 61, 64 status alerts, HP... 111 toner cartridges. See print cartridges ToolboxFX,HP 69 trapping 61 tray 1 jams, clearing 102 loading 50 ENWW Index 153
HP Color LaserJet CP2020 Series - User Guide
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...tray 2 capacity 4 jams, clearing 103 loading 50 locating 4 settings 11 tray 3 capacity 4 jams, clearing 104 locating 4 trays capacities 2 double-sided printing 32 included 2 jams, clearing 103, 104 load error messages 98 locating 4 settings 11, 74 troubleshooting blank pages 119 calibration 118 checklist 94 color... wrinkles 114 two-sided printing Windows 56 types, media HP ToolboxFX settings 75 U universal print driver 20 upgrade firmware... license 130 print cartridges 129 product 128 watermarks Windows 55 wavy paper, troubleshooting 114 Web sites customer support 132 fraud reports 80 Macintosh...
...tray 2 capacity 4 jams, clearing 103 loading 50 locating 4 settings 11 tray 3 capacity 4 jams, clearing 104 locating 4 trays capacities 2 double-sided printing 32 included 2 jams, clearing 103, 104 load error messages 98 locating 4 settings 11, 74 troubleshooting blank pages 119 calibration 118 checklist 94 color... wrinkles 114 two-sided printing Windows 56 types, media HP ToolboxFX settings 75 U universal print driver 20 upgrade firmware... license 130 print cartridges 129 product 128 watermarks Windows 55 wavy paper, troubleshooting 114 Web sites customer support 132 fraud reports 80 Macintosh...