HP Color LaserJet 4730mfp - User Guide
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... sites: United States: http://www.hp.com/sbso/product/supplies Canada: http://www.hp.ca/catalog/supplies Europe: http://www.hp.com/go /clj4730mfp_software. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is in English, but printer drivers can also find the phone..., see the flyer that came in the box with the MFP. Software utilities, drivers, and electronic information Go to http://www.hp.com/go /supplies Asia-Pacific: http://www.hp.com/paper/ Order accessories from http://www.hp.com/support/clj4730mfp. (The site is a suite of the...
... sites: United States: http://www.hp.com/sbso/product/supplies Canada: http://www.hp.ca/catalog/supplies Europe: http://www.hp.com/go /clj4730mfp_software. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is in English, but printer drivers can also find the phone..., see the flyer that came in the box with the MFP. Software utilities, drivers, and electronic information Go to http://www.hp.com/go /supplies Asia-Pacific: http://www.hp.com/paper/ Order accessories from http://www.hp.com/support/clj4730mfp. (The site is a suite of the...
HP Color LaserJet 4730mfp - User Guide
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...printer driver for printed jobs (Mac 177 To set the stapler at the control panel for all copy jobs 178 To set the stapler at the control panel for a single copy job 178 To configure the MFP to stop or continue when the staple cartridge is empty 178 Troubleshooting...Other links ...194 Using the HP Easy Printer Care Software 196 Supported operating systems 196 To use the HP Easy Printer Care Software 196 HP Easy Printer Care Software sections 196 Using HP Web Jetadmin software ...198 Using the HP Printer Utility for Macintosh 199 Opening the HP Printer Utility 199 Printing a cleaning ...
...printer driver for printed jobs (Mac 177 To set the stapler at the control panel for all copy jobs 178 To set the stapler at the control panel for a single copy job 178 To configure the MFP to stop or continue when the staple cartridge is empty 178 Troubleshooting...Other links ...194 Using the HP Easy Printer Care Software 196 Supported operating systems 196 To use the HP Easy Printer Care Software 196 HP Easy Printer Care Software sections 196 Using HP Web Jetadmin software ...198 Using the HP Printer Utility for Macintosh 199 Opening the HP Printer Utility 199 Printing a cleaning ...
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...Print cartridge life expectancy 222 Checking the print cartridge life 222 Using the MFP control panel 222 Using the embedded Web server 222 Using HP Easy Printer Care Software 222 Using HP Web Jetadmin 222 Changing print cartridges 223 To replace the print cartridge 223...235 Calibrating the scanner ...237 To print the calibration target 237 12 Solving problems Solving general problems ...240 Troubleshooting checklist 240 Determining MFP problems ...242 Troubleshooting information pages 243 Configuration page ...243 Paper path test page ...243 Registration page ...243 Event log ...244 ...
...Print cartridge life expectancy 222 Checking the print cartridge life 222 Using the MFP control panel 222 Using the embedded Web server 222 Using HP Easy Printer Care Software 222 Using HP Web Jetadmin 222 Changing print cartridges 223 To replace the print cartridge 223...235 Calibrating the scanner ...237 To print the calibration target 237 12 Solving problems Solving general problems ...240 Troubleshooting checklist 240 Determining MFP problems ...242 Troubleshooting information pages 243 Configuration page ...243 Paper path test page ...243 Registration page ...243 Event log ...244 ...
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... or wrinkled 296 Printer will not duplex or duplexes incorrectly 296 Understanding MFP messages ...297 Using the MFP help system 297 If a message persists ...297 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 298 Accessory lights ...298 Replacing accessories or accessory components 299 Understanding lights on the formatter 300 HP Jetdirect LEDs...
... or wrinkled 296 Printer will not duplex or duplexes incorrectly 296 Understanding MFP messages ...297 Using the MFP help system 297 If a message persists ...297 Understanding accessory lights for the 3-bin mailbox and stapler/stacker 298 Accessory lights ...298 Replacing accessories or accessory components 299 Understanding lights on the formatter 300 HP Jetdirect LEDs...
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...MFP ...312 Repetitive defect ruler ...313 Solving e-mail problems ...314 To validate the SMTP gateway address 314 To validate the LDAP gateway address 314 Solving network connectivity problems 315 Troubleshooting...network 316 Troubleshooting common Macintosh problems 317 Solving problems with Mac OS v9.x 317 Solving problems with Mac OS X 319 Appendix A Working with memory and print server cards Printer memory ...To enable memory for Windows 2000 and XP 334 Installing an HP Jetdirect print server card 335 To install an HP Jetdirect print server card 335 Installing EIO cards ...338 To ...
...MFP ...312 Repetitive defect ruler ...313 Solving e-mail problems ...314 To validate the SMTP gateway address 314 To validate the LDAP gateway address 314 Solving network connectivity problems 315 Troubleshooting...network 316 Troubleshooting common Macintosh problems 317 Solving problems with Mac OS v9.x 317 Solving problems with Mac OS X 319 Appendix A Working with memory and print server cards Printer memory ...To enable memory for Windows 2000 and XP 334 Installing an HP Jetdirect print server card 335 To install an HP Jetdirect print server card 335 Installing EIO cards ...338 To ...
HP Color LaserJet 4730mfp - User Guide
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... to support and order supplies (for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities using HP Easy Printer Care software Languages and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● PDF ● XHTML ● 80 scalable...
... to support and order supplies (for network-connected products) ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Internet-enabled supply-ordering capabilities using HP Easy Printer Care software Languages and fonts ● HP Printer Command Language (PCL) 6 ● HP PCL 5e for compatibility ● Printer Management Language ● PDF ● XHTML ● 80 scalable...
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HP Easy Printer Care Software The HP Easy Printer Care Software is a software program that you can use the HP Easy Printer Care Software. Utilities MFP utilities The HP Color LaserJet 4730mfp series MFP is equipped with virtual office maps for download from anywhere using only a standard Web browser. ● Advanced autodiscovery locates peripherals on the network, without manually entering each printer into...
HP Easy Printer Care Software The HP Easy Printer Care Software is a software program that you can use the HP Easy Printer Care Software. Utilities MFP utilities The HP Color LaserJet 4730mfp series MFP is equipped with virtual office maps for download from anywhere using only a standard Web browser. ● Advanced autodiscovery locates peripherals on the network, without manually entering each printer into...
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... state. Allows you to print a page that can assist in diagnosing printer problems. Allows you to remove a print cartridge to help isolate print ... the paper handling features of the MFP. You might need to print a test page from a specific tray or from the computer. Diagnostics menu Item PRINT EVENT LOG Options PQ TROUBLESHOOTING SHOW EVENT LOG CALIBRATE SCANNER PRINT ... which paper paths are tested. This item prints a series of 8 pages that is useful for each color, demo page, and configuration page. Specifies to calibrate the scanner if it is the source of scanned ...
... state. Allows you to print a page that can assist in diagnosing printer problems. Allows you to remove a print cartridge to help isolate print ... the paper handling features of the MFP. You might need to print a test page from a specific tray or from the computer. Diagnostics menu Item PRINT EVENT LOG Options PQ TROUBLESHOOTING SHOW EVENT LOG CALIBRATE SCANNER PRINT ... which paper paths are tested. This item prints a series of 8 pages that is useful for each color, demo page, and configuration page. Specifies to calibrate the scanner if it is the source of scanned ...
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... should be installed in the HP Color LaserJet 4730mfp series EIO slot to allow an additional network connection. For setup and management on UNIX or Linux networks, use your printer installation utility for UNIX utility to set up the MFP on HP-UX or Sun Solaris networks.... For more information, refer to the HP Jetdirect Print Server Administrator's Guide included with printers equipped with remote printer management and troubleshooting through HP Web Jetadmin software....
... should be installed in the HP Color LaserJet 4730mfp series EIO slot to allow an additional network connection. For setup and management on UNIX or Linux networks, use your printer installation utility for UNIX utility to set up the MFP on HP-UX or Sun Solaris networks.... For more information, refer to the HP Jetdirect Print Server Administrator's Guide included with printers equipped with remote printer management and troubleshooting through HP Web Jetadmin software....
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...on HP Easy Printer Care Software, visit http://www.hp.com/go to the site associated with the printer, click...printers that you can use the HP Easy Printer Care Software. HP Easy Printer Care Software sections The HP Easy Printer...troubleshooting and maintenance tools. However, if you click a Web-based link, you correct a problem with the link. You can use the HP Easy Printer Care Software when the printer...printer status information. Using the HP Easy Printer Care Software The HP Easy Printer Care Software is connected to a network. For more detailed information about printer...
...on HP Easy Printer Care Software, visit http://www.hp.com/go to the site associated with the printer, click...printers that you can use the HP Easy Printer Care Software. HP Easy Printer Care Software sections The HP Easy Printer...troubleshooting and maintenance tools. However, if you click a Web-based link, you correct a problem with the link. You can use the HP Easy Printer Care Software when the printer...printer status information. Using the HP Easy Printer Care Software The HP Easy Printer Care Software is connected to a network. For more detailed information about printer...
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... Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for remotely installing, monitoring, and troubleshooting network-connected peripherals. Download this free, enhanced-management software at http://www.hp.com/go/webjetadmin_software. On the Product Update page, follow the directions to automatically connect to the... MFP ENWW To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that you when new plug-ins are affected. Using HP Web Jetadmin software HP Web Jetadmin is next to the name of devices, including HP and non-HP printers....
... Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for remotely installing, monitoring, and troubleshooting network-connected peripherals. Download this free, enhanced-management software at http://www.hp.com/go/webjetadmin_software. On the Product Update page, follow the directions to automatically connect to the... MFP ENWW To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that you when new plug-ins are affected. Using HP Web Jetadmin software HP Web Jetadmin is next to the name of devices, including HP and non-HP printers....
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... HP Jetdirect page ● Supplies status page ● Usage page ● PCL or PS font list Use the following sections for information about each page. To print an information page 1. Configuration page Use the configuration page to view current MFP settings, to help troubleshoot MFP ... a page also prints for reference. The following information: 212 Chapter 11 Managing and maintaining the MFP ENWW Many of optional accessories, such as memory (DIMMs) or printer languages. Checking the MFP configuration From the control panel, you want, and touch the appropriate page.
... HP Jetdirect page ● Supplies status page ● Usage page ● PCL or PS font list Use the following sections for information about each page. To print an information page 1. Configuration page Use the configuration page to view current MFP settings, to help troubleshoot MFP ... a page also prints for reference. The following information: 212 Chapter 11 Managing and maintaining the MFP ENWW Many of optional accessories, such as memory (DIMMs) or printer languages. Checking the MFP configuration From the control panel, you want, and touch the appropriate page.
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... ● Media-handling problems ● Understanding MFP messages ● Understanding accessory lights for the 3-bin mailbox and stapler/stacker ● Understanding lights on the formatter ● Color printing problems ● Correcting print quality and copy quality problems ● Solving e-mail problems ● Solving network connectivity problems ● Troubleshooting common Macintosh problems ENWW 239
... ● Media-handling problems ● Understanding MFP messages ● Understanding accessory lights for the 3-bin mailbox and stapler/stacker ● Understanding lights on the formatter ● Color printing problems ● Correcting print quality and copy quality problems ● Solving e-mail problems ● Solving network connectivity problems ● Troubleshooting common Macintosh problems ENWW 239
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...Troubleshooting checklist 1. See Solving network connectivity problems. 3. If the page jams in the MFP box.) 6. If the configuration page prints, check the following checklist, in the MFP box.) 2. b. Check the program to a network, an HP Jetdirect page also prints.) a. Make sure the MFP Ready light is connected to make sure that you are using an HP Color LaserJet... 4730mfp series printer ...
...Troubleshooting checklist 1. See Solving network connectivity problems. 3. If the page jams in the MFP box.) 6. If the configuration page prints, check the following checklist, in the MFP box.) 2. b. Check the program to a network, an HP Jetdirect page also prints.) a. Make sure the MFP Ready light is connected to make sure that you are using an HP Color LaserJet... 4730mfp series printer ...
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...arrow and a vertical arrow that an image on the display until the MFP finishes printing the configuration page. Press Menu to enter the MENUS. 2. NOTE If the MFP is configured with an HP Jetdirect print server, external duplexer, or stapler/ stacker, an additional configuration..., such as DIMMs, paper handling accessories, and printer languages. 1. PAPER PATH TEST appears on the ENWW Troubleshooting information pages 243 Troubleshooting information pages From the MFP control panel, you can print pages that can help troubleshoot MFP problems, or to the Ready state after printing ...
...arrow and a vertical arrow that an image on the display until the MFP finishes printing the configuration page. Press Menu to enter the MENUS. 2. NOTE If the MFP is configured with an HP Jetdirect print server, external duplexer, or stapler/ stacker, an additional configuration..., such as DIMMs, paper handling accessories, and printer languages. 1. PAPER PATH TEST appears on the ENWW Troubleshooting information pages 243 Troubleshooting information pages From the MFP control panel, you can print pages that can help troubleshoot MFP problems, or to the Ready state after printing ...
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...RAM DISK SYSTEM IS FULL To clear touch "OK". troubleshooting pages. This message displays while the MFP RGB No action necessary. The MFP is actively processing a job from the No action necessary. No action necessary. The MFP is generating the usage page. This message might be ...the instructions on the file system but is completed. No action necessary. MENU MAP Printing... RGB Samples Printing... The MFP is being processed. The MFP is currently processing a job but was unsuccessful ● because the file system is completed. Use the scroll bar ...
...RAM DISK SYSTEM IS FULL To clear touch "OK". troubleshooting pages. This message displays while the MFP RGB No action necessary. The MFP is actively processing a job from the No action necessary. No action necessary. The MFP is generating the usage page. This message might be ...the instructions on the file system but is completed. No action necessary. MENU MAP Printing... RGB Samples Printing... The MFP is being processed. The MFP is currently processing a job but was unsuccessful ● because the file system is completed. Use the scroll bar ...
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Paper jams Use this illustration to clear jams are equipped with green handles for rapid identification. Figure 12-1 Paper jam locations 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover 5 Upper right door 6 Fuser cover 7 Transfer unit 8 Duplex paper path 9 Middle right door 10 Paper Tray 1 (Multipurpose tray) 11 Drawer below Tray 1 276 Chapter 12 Solving problems ENWW For instructions on clearing paper jams, see Clearing jams. NOTE All areas of the MFP that might need to be opened to troubleshoot paper jams in the printer.
Paper jams Use this illustration to clear jams are equipped with green handles for rapid identification. Figure 12-1 Paper jam locations 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover 5 Upper right door 6 Fuser cover 7 Transfer unit 8 Duplex paper path 9 Middle right door 10 Paper Tray 1 (Multipurpose tray) 11 Drawer below Tray 1 276 Chapter 12 Solving problems ENWW For instructions on clearing paper jams, see Clearing jams. NOTE All areas of the MFP that might need to be opened to troubleshoot paper jams in the printer.
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... problems associated with jams ● Make sure that all media is operating in the software application or printer driver. ● If you identify and troubleshoot print quality issues for the HP Color LaserJet 4730 MFP. Touch DIAGNOSTICS. 3. The print quality troubleshooting information includes one table shows examples of common print-quality problems, and the other table shows examples...
... problems associated with jams ● Make sure that all media is operating in the software application or printer driver. ● If you identify and troubleshoot print quality issues for the HP Color LaserJet 4730 MFP. Touch DIAGNOSTICS. 3. The print quality troubleshooting information includes one table shows examples of common print-quality problems, and the other table shows examples...
HP Color LaserJet 4730mfp - User Guide
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...help isolate the defect to a particular component. Color fade in all colors ● Make sure that the operation and location requirements of the MFP are met. ● Print the Print Quality Troubleshooting Pages (see Calibrating the MFP) and follow the instructions. Vertical lines ●...first page to help isolate the defect to a particular component. Misaligned colors ● Calibrate the MFP. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See HP customer care.) Table 12-6 Defects that can occur during printing Horizontal ...
...help isolate the defect to a particular component. Color fade in all colors ● Make sure that the operation and location requirements of the MFP are met. ● Print the Print Quality Troubleshooting Pages (see Calibrating the MFP) and follow the instructions. Vertical lines ●...first page to help isolate the defect to a particular component. Misaligned colors ● Calibrate the MFP. If you still have problems after trying the suggested remedies, contact HP Customer Support. (See HP customer care.) Table 12-6 Defects that can occur during printing Horizontal ...
HP Color LaserJet 4730mfp - User Guide
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... sure that the media you are using does not have any wrinkles or dents from handling, and that the operation and location requirements of the MFP are met. ● Make sure to a particular component. Smeared toner ● Make sure to use supported media. ● Make sure that ... dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ● Print the Print Quality Troubleshooting Pages (see Calibrating the MFP) and follow the diagnostic procedure listed on page ● Make sure that the operation and location requirements of the...
... sure that the media you are using does not have any wrinkles or dents from handling, and that the operation and location requirements of the MFP are met. ● Make sure to a particular component. Smeared toner ● Make sure to use supported media. ● Make sure that ... dents from handling, and that the media is not contaminated with visible fingerprints or other foreign substances. ● Print the Print Quality Troubleshooting Pages (see Calibrating the MFP) and follow the diagnostic procedure listed on page ● Make sure that the operation and location requirements of the...