Maintenance and Service Guide
Page 1
HP Chromebook and HP Chromebook 11 G5 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
HP Chromebook and HP Chromebook 11 G5 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
Maintenance and Service Guide
Page 7
..., touch, flat (3.0 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, non-touch sku (for use with HP Chromebook 11 G5 models only) Integrated wireless local area network (WLAN) options by 30 frames per second with LED Single digital microphone with appropriate echo-...16:9 aspect ratio; 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Storage Audio and video Security Wireless Ports Description HP Chromebook HP Chromebook 11 G5 Intel® Celeron® N3060 1.60 GHz (SC turbo up to 4096 MB maximum on -circuit (SoC) integrated with...
..., touch, flat (3.0 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, non-touch sku (for use with HP Chromebook 11 G5 models only) Integrated wireless local area network (WLAN) options by 30 frames per second with LED Single digital microphone with appropriate echo-...16:9 aspect ratio; 1 Product description Category Product Name Processor Chipset Graphics Panel Memory Storage Audio and video Security Wireless Ports Description HP Chromebook HP Chromebook 11 G5 Intel® Celeron® N3060 1.60 GHz (SC turbo up to 4096 MB maximum on -circuit (SoC) integrated with...
Maintenance and Service Guide
Page 18
... these touch screen displays. 901252-001 Keyboard/top cover (includes keyboard cable): NOTE: Keyboard/top cover is 900814-001. The HP Chromebook 11 G5 model touch displays are spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page... 14. For use with HP Chromebook and HP Chromebook 11 G5 models For use in Belgium 900818-A41 For use in Canada 900818-DB1 For use in Denmark, Finland, and Norway ...
... these touch screen displays. 901252-001 Keyboard/top cover (includes keyboard cable): NOTE: Keyboard/top cover is 900814-001. The HP Chromebook 11 G5 model touch displays are spared at the subcomponent level only. For display assembly spare part information, see Display assembly subcomponents on page... 14. For use with HP Chromebook and HP Chromebook 11 G5 models For use in Belgium 900818-A41 For use in Canada 900818-DB1 For use in Denmark, Finland, and Norway ...
Maintenance and Service Guide
Page 19
... Kit: Not illustrated, includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers For use with HP Chromebook 11 G5 models only 901282-001 For use with HP Chromebook 11 G5 models only) 860883-001 (5) Hall sensor board (with HP Chromebook models only 900802-001 Computer major components 13 includes cable (for use with Hall sensor board cable, spare...
... Kit: Not illustrated, includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers For use with HP Chromebook 11 G5 models only 901282-001 For use with HP Chromebook 11 G5 models only) 860883-001 (5) Hall sensor board (with HP Chromebook models only 900802-001 Computer major components 13 includes cable (for use with Hall sensor board cable, spare...
Maintenance and Service Guide
Page 20
... non-touch, flat (3.6 mm); 16:9 aspect ratio; Display assembly subcomponents Item (1) (2) (3) (4) Component Spare part number Display Bezel: For use with HP Chromebook 11 G5 models only 902764-001 For use with HP Chromebook 11 G5 models only) 901252-001 11.6 in, HD, (1366×768), UWVA, WLED, touch, flat (3.0 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, touch...
... non-touch, flat (3.6 mm); 16:9 aspect ratio; Display assembly subcomponents Item (1) (2) (3) (4) Component Spare part number Display Bezel: For use with HP Chromebook 11 G5 models only 902764-001 For use with HP Chromebook 11 G5 models only) 901252-001 11.6 in, HD, (1366×768), UWVA, WLED, touch, flat (3.0 mm); 16:9 aspect ratio; typical brightness: 220 nits, eDP, touch...
Maintenance and Service Guide
Page 21
Item Component (5) Camera/microphone module cable (6) WLAN antenna (includes left and right WLAN cables and transceivers) (7) Display panel cable Display panel cable (touch screen) for use with HP Chromebook models only (8) Display enclosure: (includes rubber padding and shielding) For use with HP Chromebook 11 G5 non-touch screen models only For use with HP Chromebook non-touch screen models only For use with HP Chromebook touch screen models only Spare part number 900813-001 900806-001 900812-001 906717-001 901788-001 900796-001 906716-001 Display assembly subcomponents 15
Item Component (5) Camera/microphone module cable (6) WLAN antenna (includes left and right WLAN cables and transceivers) (7) Display panel cable Display panel cable (touch screen) for use with HP Chromebook models only (8) Display enclosure: (includes rubber padding and shielding) For use with HP Chromebook 11 G5 non-touch screen models only For use with HP Chromebook non-touch screen models only For use with HP Chromebook touch screen models only Spare part number 900813-001 900806-001 900812-001 906717-001 901788-001 900796-001 906716-001 Display assembly subcomponents 15
Maintenance and Service Guide
Page 22
... number is designated for use with HP Chromebook 11 G5 models only 720987-800 45 W HP Smart AC adapter (non-PFC, SMART RC, 4.5 mm). For use with HP Chromebook 11 G5 models only 859925-007 45 W HP Smart AC adapter (non-PFC, SB, 4.5 mm, DT). For use with HP Chromebook and HP Chromebook 11 G5 models For use in Australia 213356... 213354-008 For use in the United Kingdom 213351-001 213351-008 For use in North America 213349-009 For use with HP Chromebook 11 G5 models only For use in Dominican Republic 213349-001 For use in India 404827-001 404827-003 For use in Israel 398063-...
... number is designated for use with HP Chromebook 11 G5 models only 720987-800 45 W HP Smart AC adapter (non-PFC, SMART RC, 4.5 mm). For use with HP Chromebook 11 G5 models only 859925-007 45 W HP Smart AC adapter (non-PFC, SB, 4.5 mm, DT). For use with HP Chromebook and HP Chromebook 11 G5 models For use in Australia 213356... 213354-008 For use in the United Kingdom 213351-001 213351-008 For use in North America 213349-009 For use with HP Chromebook 11 G5 models only For use in Dominican Republic 213349-001 For use in India 404827-001 404827-003 For use in Israel 398063-...
Maintenance and Service Guide
Page 23
Component Rubber Kit: (includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers) For use with HP Chromebook 11 G5 models only For use with HP Chromebook models only Screw Kit: For use with HP Chromebook 11 G5 models only For use with HP Chromebook models only Spare part number 349756-002 901282-001 900802-001 901283-001 900805-001 Miscellaneous parts 17
Component Rubber Kit: (includes 2 display bezel screw covers, 4 rubber feet, and 2 rubber screw covers) For use with HP Chromebook 11 G5 models only For use with HP Chromebook models only Screw Kit: For use with HP Chromebook 11 G5 models only For use with HP Chromebook models only Spare part number 349756-002 901282-001 900802-001 901283-001 900805-001 Miscellaneous parts 17
Maintenance and Service Guide
Page 29
...and current information on supported parts for HP Chromebook models. Before replacing the computer feet, follow the on , and then shut it down with the front toward you are included in the Rubber Kit, available using spare part number 901292-001 for HP Chromebook 11 G5 models and 900802-001 for your ...computer, go to http://partsurfer.hp.com, select your country or region, and then follow these parts can damage the computer or void...
...and current information on supported parts for HP Chromebook models. Before replacing the computer feet, follow the on , and then shut it down with the front toward you are included in the Rubber Kit, available using spare part number 901292-001 for HP Chromebook 11 G5 models and 900802-001 for your ...computer, go to http://partsurfer.hp.com, select your country or region, and then follow these parts can damage the computer or void...
Maintenance and Service Guide
Page 30
...kits with spare part numbers 900818-xxx are unsure whether the computer is off the computer. Description Spare part number Description For use with HP Chromebook and HP Chromebook 11 G5 models For use in Belgium 900818-A41 For use in the Netherlands For use in Canada 900818-DB1 For use in Russia For use... use in Romania For use in Denmark, Finland, and Norway 900818-DH1 For use with the TouchPad board. If you are spared with HP Chromebook 11 G5 models only For use in the Czech Republic and Slovenia 900818-FL1 For use in Israel For use in Japan 900818-291 For use in...
...kits with spare part numbers 900818-xxx are unsure whether the computer is off the computer. Description Spare part number Description For use with HP Chromebook and HP Chromebook 11 G5 models For use in Belgium 900818-A41 For use in the Netherlands For use in Canada 900818-DB1 For use in Russia For use... use in Romania For use in Denmark, Finland, and Norway 900818-DH1 For use with the TouchPad board. If you are spared with HP Chromebook 11 G5 models only For use in the Czech Republic and Slovenia 900818-FL1 For use in Israel For use in Japan 900818-291 For use in...
Maintenance and Service Guide
Page 33
... country or region. WLAN module Description Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook models only) Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook 11 G5 models only) Spare part number 901229-001 860883-001 CAUTION: To prevent...
... country or region. WLAN module Description Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook models only) Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2×2 WiFi + Bluetooth 4.0 Combo Adapter (for use with HP Chromebook 11 G5 models only) Spare part number 901229-001 860883-001 CAUTION: To prevent...
Maintenance and Service Guide
Page 36
Reverse this procedure to which the connector board cable is off the computer. includes cable) For use with HP Chromebook models only 859357-855 Before removing the battery, follow these steps: 1. Remove the keyboard/top cover (see Keyboard/top cover on page 28). Remove... by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the system board. 2. 3. includes cable) for use with HP Chromebook 11 G5 855710-001 models only Battery (2-cell, 43 Wh, 5.68 AHr, Li-ion, DRO2043XL-PL, non-touch; Remove the computer feet (see WLAN module on ,...
Reverse this procedure to which the connector board cable is off the computer. includes cable) For use with HP Chromebook models only 859357-855 Before removing the battery, follow these steps: 1. Remove the keyboard/top cover (see Keyboard/top cover on page 28). Remove... by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the system board. 2. 3. includes cable) for use with HP Chromebook 11 G5 855710-001 models only Battery (2-cell, 43 Wh, 5.68 AHr, Li-ion, DRO2043XL-PL, non-touch; Remove the computer feet (see WLAN module on ,...
Maintenance and Service Guide
Page 39
... 16 GB of eMMC system storage Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory and 32 GB of eMMC system storage (for use with HP Chromebook 11 G5 models only) Spare part number 900041-001 900042-001 901250-001 Before removing the system board, follow these steps: 1. Disconnect the power from the computer...
... 16 GB of eMMC system storage Intel Celeron N2840 2.16 GHz, 4.0 GB of system memory and 32 GB of eMMC system storage (for use with HP Chromebook 11 G5 models only) Spare part number 900041-001 900042-001 901250-001 Before removing the system board, follow these steps: 1. Disconnect the power from the computer...
Maintenance and Service Guide
Page 43
... on, and then shut it is off the computer. Remove the speakers (see Battery on page 24). 6. Remove the display assembly (2). 3. Display assembly NOTE: The HP Chromebook 11 G5 model touch displays, spare part number 901252-001, are unsure whether the computer is necessary to the base enclosure. 2. If it down through the operating...
... on, and then shut it is off the computer. Remove the speakers (see Battery on page 24). 6. Remove the display assembly (2). 3. Display assembly NOTE: The HP Chromebook 11 G5 model touch displays, spare part number 901252-001, are unsure whether the computer is necessary to the base enclosure. 2. If it down through the operating...
Maintenance and Service Guide
Page 44
... using spare part number 902764-001 for the HP Chromebook 11 G5 models and 900799-001 for the HP Chromebook models. The display bezel screw covers are included in the Rubber Kit, spare part number 901282-001 for the HP Chromebook 11 G5 non-touch screen models and 900802-001 for the HP Chromebook models. The display bezel is necessary to the...
... using spare part number 902764-001 for the HP Chromebook 11 G5 models and 900799-001 for the HP Chromebook models. The display bezel screw covers are included in the Rubber Kit, spare part number 901282-001 for the HP Chromebook 11 G5 non-touch screen models and 900802-001 for the HP Chromebook models. The display bezel is necessary to the...