HP Fortis x360 11 inch G3 J Chromebook Support and Manuals
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Maintenance and Service Guide - Page 2
... models.
The information contained herein is a trademark owned by the terms of your seller. First Edition: February 2023
Document Part Number: N38465-001
Product notice
This guide describes features that are registered trademarks of the computer, please contact your seller. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions...
Maintenance and Service Guide - Page 4
...20 Enabling HP Easy Clean (select products only) ...20 Removing dirt and debris from your computer...20 Cleaning your computer with a disinfectant...21 Caring for wood veneer (select products only) ...22 Packaging and transporting guidelines...22 Accessing support information ...23
5 Removal and replacement procedures for authorized service provider parts 25 Component replacement procedures ...25...
Maintenance and Service Guide - Page 6
...
Description
Product Name
HP Fortis x360 11 inch G3 J Chromebook™
Processors
Intel...11.6 in (29.46 cm), WLED backlit, BrightView, touch screen (TOP+) with Corning® Gorilla® Glass 3 High Definition (HD) (1366 × 768), eDP, 50% NTSC, 220 nits
Memory
Integrated, not customer accessible or upgradeable supporting up to 8 GB of RAM
LPDDR4X-4266 dual-channel support
Supports...
Maintenance and Service Guide - Page 14
... before you might be asked for the serial number, the product number, or the model number. Your service label will resemble one of the following examples. Table 2-7 Service label components Component (1) Serial number (2) Product ID (3) HP product name
Table 2-8 Service label components Component (1) HP product name (2) Product ID (3) Serial number (4) Warranty period
Labels 9 ●...
Maintenance and Service Guide - Page 19
... On Black 11.6 Case HP Mobility 11.6 laptop case
M16115-001 M99074-001
HP 128 Laser Wired Mouse
M27885-001
HP 435 Wireless Mouse
M62277-001
HP USB laser mouse Screw Kit
N38893-001
Power adapter (C5, AC, conventional, 1.0 m [3.3 ft]) for use this table.
Table 3-2 Display component descriptions and part numbers (continued)
Item Component
*
Sensor board
*
Wireless...
Maintenance and Service Guide - Page 28
... over Problem solving to support.google.com/chrome. 2. Accessing support information 23
Select the log from the left panel. Select Support & Troubleshooting. 4. Table 4-3 Support information locations
Service consideration
...technical bulletins: 1.
Press f10 to the
product support page. 5. To view the BIOS Event Log:
1. Select Advisories to www.hp.com. 2. Chrome™: 1. Be sure ...
Maintenance and Service Guide - Page 30
... system. 2. If you are on the service tag at the bottom of each screw size and location during removal and replacement.
5 Removal and replacement procedures for authorized service provider parts
This chapter provides removal and replacement procedures for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
Maintenance and Service Guide - Page 40
... screw (1) that secures the WLAN module to restore device functionality, and then contact technical support. WLAN module 35 Remove the battery from the system board (see Top cover with a wireless ... 5.2) WLAN bracket (included in the Bracket Kit)
Spare part number L92724-005 N38891-001
IMPORTANT: To prevent an unresponsive system, replace the wireless module only with keyboard on page 25). 2....
Maintenance and Service Guide - Page 57
...Follow these instructions to create the recovery media. Turn on -screen instructions to ...Chromebook Recovery Utility to http://www.support.google.com. In the apps window, select Recovery. 3. NOTE: If an error message is displayed, you create recovery media, the USB flash drive or SD memory card is complete, perform the initial setup process. Setting up your computer. Select the Settings...
Maintenance and Service Guide - Page 64
... 13 spare part numbers 13 caring for your computer 20 cautions electrostatic discharge 16, 17 Chromebook Recovery Utility, installing 51 cleaning your computer 20 caring for wood veneer 22 disinfecting 21 HP Easy Clean 20 removing dirt and debris 20 components bottom 8 display 5 keyboard area 6
left side 4 right side 3 computer major components 11 computer specifications 54...
User Guide - Page 14
... the following locations for the serial number, the product number, or the model number. When contacting support,
you might be in this information before you troubleshoot system problems or travel internationally with the computer.
Refer to the illustration that most closely matches the service label on the bottom of the following examples. Table 1-7 Bottom component...
User Guide - Page 20
... solution
Google Chrome has a built-in 2017 and later are supported automatically. HP printers produced in printing solution for Chromebooks. Select the search icon, type set up printer, and then select Set up printer. For more information, see the Google Chrome support website. 1. Follow the on -screen instructions.
14 Chapter 4 Printing
Printing from Google Chrome
For an...
User Guide - Page 21
...8482;. Resetting
A factory reset erases the information on -screen instructions to reset your computer, and sign in the following circumstances: ● You see whether the problem is recognized as the owner account. 6.
A recovery reinstalls the operating system, software programs, and original factory settings. Under the Settings menu, select Advanced. 2.
5 Backing up, resetting, and...
User Guide - Page 23
... or recovery is displayed, you need to run the Chrome Recovery Utility again or use the Chromebook Recovery Utility to http://www.support.google.com. Setting up the computer, go to erase the recovery media. 1. Follow these instructions to use a different USB flash drive or SD memory card.
4.
The recovery process begins immediately.
3. The...
User Guide - Page 25
...
Setup Instructions
● How to set up the computer
HP Support Assistant app (select products only)
Install HP Support Assistant to get support in your language, go /orderdocuments. Then select Manuals.
● Accessories available for the device
Worldwide support
● Online chat with the user guides on your HP Limited Warranty located with an HP technician
To get access to HP...
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