Service Manual
Page 8
...Clean the touchscreen ...125 Clean the scanner glass 125 Cleaning the ADF delivery system 126 Clean the ADF delivery system 126 Clean the ADF rollers 127 ADF maintenance kit ...129 Calibrate the scanner ...130 Upgrade the firmware ...131 Determine the current firmware version 131 Download new firmware from the... through a browser 131 Use FTP to upgrade the firmware on a network connection 132 Use HP Web Jetadmin to upgrade the firmware 133 Use MS-DOS commands to upgrade the firmware 133 Use the HP Jetdirect firmware 134 Set the real-time clock ...135 Set the date format ...135 Set ...
...Clean the touchscreen ...125 Clean the scanner glass 125 Cleaning the ADF delivery system 126 Clean the ADF delivery system 126 Clean the ADF rollers 127 ADF maintenance kit ...129 Calibrate the scanner ...130 Upgrade the firmware ...131 Determine the current firmware version 131 Download new firmware from the... through a browser 131 Use FTP to upgrade the firmware on a network connection 132 Use HP Web Jetadmin to upgrade the firmware 133 Use MS-DOS commands to upgrade the firmware 133 Use the HP Jetdirect firmware 134 Set the real-time clock ...135 Set the date format ...135 Set ...
Service Manual
Page 21
...Parts and diagrams Order parts, accessories, and supplies 868 Order directly from HP ...868 Order directly through the software 868 Orderable and non-orderable parts 868 Replacement kits ...870 Printer supplies and accessories 870 Printer ...874 Printer parts ...874 Input...statement 1126 Print cartridge limited warranty statement 1128 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 Customer self repair warranty service 1130 Customer support ...1131 Availability of support and service 1132 HP maintenance agreements ...1133 On-site service agreements...
...Parts and diagrams Order parts, accessories, and supplies 868 Order directly from HP ...868 Order directly through the software 868 Orderable and non-orderable parts 868 Replacement kits ...870 Printer supplies and accessories 870 Printer ...874 Printer parts ...874 Input...statement 1126 Print cartridge limited warranty statement 1128 Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 Customer self repair warranty service 1130 Customer support ...1131 Availability of support and service 1132 HP maintenance agreements ...1133 On-site service agreements...
Service Manual
Page 150
...space in the front and on the right side of each supply item or see more information at www.hp.com/go/cljcm6030mfp_software or www.hp.com/go/ cljcm6040mfp_software. When you when supplies are identified by their labeling and their blue plastic handles. ... each supply item. Figure 4-1 Supply item locations 3 2 4 1 5 6 1 Image drums 2 Print cartridges 3 Document feeder kit 4 Fuser 5 Transfer unit 6 Transfer roller Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates the location of the product for removing supplies. ●...
...space in the front and on the right side of each supply item or see more information at www.hp.com/go/cljcm6030mfp_software or www.hp.com/go/ cljcm6040mfp_software. When you when supplies are identified by their labeling and their blue plastic handles. ... each supply item. Figure 4-1 Supply item locations 3 2 4 1 5 6 1 Image drums 2 Print cartridges 3 Document feeder kit 4 Fuser 5 Transfer unit 6 Transfer roller Supply replacement guidelines To facilitate the replacement of supplies, keep the following figure illustrates the location of the product for removing supplies. ●...
Service Manual
Page 151
... should be replaced (if a genuine HP cartridge is on 4,000 pages per month. The control panel display will also indicate the color that you to replace each color: black (K), magenta (M), cyan (C), ...Roller kit Replace Roller Kit 100,000 pages 25 months Stapler cartridge Replace Stapler Cartridge 5000 staples Booklet maker staple cartridges Replace Staple Cartridges 2 2,000 booklets and 3 Document feeder kit Replace Document Feeder 60,000 pages Kit 50 months 1 Approximate average A4-/letter-size page count based on clothing, wipe it off with 5% coverage of individual colors...
... should be replaced (if a genuine HP cartridge is on 4,000 pages per month. The control panel display will also indicate the color that you to replace each color: black (K), magenta (M), cyan (C), ...Roller kit Replace Roller Kit 100,000 pages 25 months Stapler cartridge Replace Stapler Cartridge 5000 staples Booklet maker staple cartridges Replace Staple Cartridges 2 2,000 booklets and 3 Document feeder kit Replace Document Feeder 60,000 pages Kit 50 months 1 Approximate average A4-/letter-size page count based on clothing, wipe it off with 5% coverage of individual colors...
Service Manual
Page 175
...Reset Supplies. 4. Touch Save. After replacing the kit, reset the ADF maintenance-kit count. This message appears approximately one month before the kit needs to install it. The ADF maintenance kit includes the following items: ● One pick-up roller assembly ● One separation pad ● An... instruction sheet Follow the instructions that come with the kit to be replaced. Touch Resets. ...
...Reset Supplies. 4. Touch Save. After replacing the kit, reset the ADF maintenance-kit count. This message appears approximately one month before the kit needs to install it. The ADF maintenance kit includes the following items: ● One pick-up roller assembly ● One separation pad ● An... instruction sheet Follow the instructions that come with the kit to be replaced. Touch Resets. ...
Service Manual
Page 545
...connectivity problems on the control panel. Genuine HP supplies installed A new HP cartridge has been installed. This message appears for approximately 6 seconds before the printer returns to a directory that does not exist. Incompatible roller kit The wrong roller kit is necessary. No action is installed....even though the fuser fits the on Port An error occurred during a firmware upgrade. will not print, even though the roller kit fits the product. No action is necessary Gateways failed The gateway configuration is correct. To activate a fax, complete the...
...connectivity problems on the control panel. Genuine HP supplies installed A new HP cartridge has been installed. This message appears for approximately 6 seconds before the printer returns to a directory that does not exist. Incompatible roller kit The wrong roller kit is necessary. No action is installed....even though the fuser fits the on Port An error occurred during a firmware upgrade. will not print, even though the roller kit fits the product. No action is necessary Gateways failed The gateway configuration is correct. To activate a fax, complete the...
Service Manual
Page 548
...Non-HP supply in use This message appears when the override button is ready and will vary depending on the types of documents printed. The product is pressed (on the types of documents printed. Order Fuser Kit The fuser is on . Order roller kit-Less...might still be replaced. Output accessory bridge disconnected The output accessory bridge (IPTU) connection has been interrupted. 1. Non-HP supply installed A refilled color or a cloned color/mono cartridge was installed, and the printer previously used all genuine supplies. Order a replacement print cartridge. Order drum...
...Non-HP supply in use This message appears when the override button is ready and will vary depending on the types of documents printed. The product is pressed (on the types of documents printed. Order Fuser Kit The fuser is on . Order roller kit-Less...might still be replaced. Output accessory bridge disconnected The output accessory bridge (IPTU) connection has been interrupted. 1. Non-HP supply installed A refilled color or a cloned color/mono cartridge was installed, and the printer previously used all genuine supplies. Order a replacement print cartridge. Order drum...
Service Manual
Page 551
... functioning properly Replace the DIMM. This part removed from the paper tray. interval has been reached. Replace the fuser. Replace the fuser kit. HP recommends replacing the supply when this supply has reached the low threshold. Open the front door and remove all image drums. Remove All ...The print cartridge and the image drum must be installed or removed to continue printing even No action is being component tested. Replace the roller kit. See Install DDR memory and must Press the Stop button to stop at least one print cartridge. though a supply has reached the ...
... functioning properly Replace the DIMM. This part removed from the paper tray. interval has been reached. Replace the fuser. Replace the fuser kit. HP recommends replacing the supply when this supply has reached the low threshold. Open the front door and remove all image drums. Remove All ...The print cartridge and the image drum must be installed or removed to continue printing even No action is being component tested. Replace the roller kit. See Install DDR memory and must Press the Stop button to stop at least one print cartridge. though a supply has reached the ...
Service Manual
Page 610
... four image drums (image drum). The print quality defect will be in one of the four image drums (image drum). Transfer 1 roller in the roller kit (transfer kit). Transfer 2 roller in the transfer unit (transfer kit). (0) (36mm) (40mm) (50mm) (71mm) (82mm) (94mm) (144mm) (148mm) 36 mm 40 mm 50 mm 71 mm 82 mm 94 mm...
... four image drums (image drum). The print quality defect will be in one of the four image drums (image drum). Transfer 1 roller in the roller kit (transfer kit). Transfer 2 roller in the transfer unit (transfer kit). (0) (36mm) (40mm) (50mm) (71mm) (82mm) (94mm) (144mm) (148mm) 36 mm 40 mm 50 mm 71 mm 82 mm 94 mm...
Service Manual
Page 611
... with the environment If the product is operating in excessively humid or dry conditions, verify that all paper is cleared from another HP Color LaserJet CM6040 series, if one is correctly configured for this product. ● If transparencies are sticking together in the output bin. ... transparencies are pliable while in the software program or printer driver. ● If you are subject to transparencies. Fusing roller in the fuser (fuser kit). Optimize and improve image quality The following procedures can also help with jams ● Make sure that the printing environment...
... with the environment If the product is operating in excessively humid or dry conditions, verify that all paper is cleared from another HP Color LaserJet CM6040 series, if one is correctly configured for this product. ● If transparencies are sticking together in the output bin. ... transparencies are pliable while in the software program or printer driver. ● If you are subject to transparencies. Fusing roller in the fuser (fuser kit). Optimize and improve image quality The following procedures can also help with jams ● Make sure that the printing environment...
Service Manual
Page 931
... Intermediate transfer belt (ITB) estrangement-drive assembly RM1-3280-000CN 1 12 Registration 2nd-transfer assembly kit with service document Q3931-67909 1 13 2nd-transfer-roller assembly kit Q3931-67910 1 14 Intermediate transfer belt (ITB) assembly kit Q3931-67908 1 15 Color-plane-registration (CPR) sensor assembly RM1-3258-000CN 1 16 Screw, RS, M3x6 XA9-1495-000CN...
... Intermediate transfer belt (ITB) estrangement-drive assembly RM1-3280-000CN 1 12 Registration 2nd-transfer assembly kit with service document Q3931-67909 1 13 2nd-transfer-roller assembly kit Q3931-67910 1 14 Intermediate transfer belt (ITB) assembly kit Q3931-67908 1 15 Color-plane-registration (CPR) sensor assembly RM1-3258-000CN 1 16 Screw, RS, M3x6 XA9-1495-000CN...
Service Manual
Page 949
Table 9-14 Printer cassette paper-pickup assembly Ref Description All Cassette paper-pickup assembly 1, 2 Tray 2 pickup, feed-roller kit A56 Photo interrupter, TLP1243 NOTE: Only highlighted parts are orderable. Part number Qty RM1-3206-000CN 1 Q3931-67919 1 WG8-5696-000CN 1 ENWW Printer 903
Table 9-14 Printer cassette paper-pickup assembly Ref Description All Cassette paper-pickup assembly 1, 2 Tray 2 pickup, feed-roller kit A56 Photo interrupter, TLP1243 NOTE: Only highlighted parts are orderable. Part number Qty RM1-3206-000CN 1 Q3931-67919 1 WG8-5696-000CN 1 ENWW Printer 903
Service Manual
Page 951
ENWW Printer 905 Table 9-15 Printer multi-purpose paper-pickup assembly Ref Description Part number Qty All Multi-purpose paper-pickup assembly RM1-3345-000CN 1 1, 4 Tray 1 pickup, retard-roller kit Q3931-67920 1 2 Guide, multi-purpose, upper RC1-8526-000CN 1 3 Retainer RC1-8511-000CN 1 5 Limiter, torque RC1-8519-000CN 1 NOTE: Only highlighted parts are orderable.
ENWW Printer 905 Table 9-15 Printer multi-purpose paper-pickup assembly Ref Description Part number Qty All Multi-purpose paper-pickup assembly RM1-3345-000CN 1 1, 4 Tray 1 pickup, retard-roller kit Q3931-67920 1 2 Guide, multi-purpose, upper RC1-8526-000CN 1 3 Retainer RC1-8511-000CN 1 5 Limiter, torque RC1-8519-000CN 1 NOTE: Only highlighted parts are orderable.
Service Manual
Page 1075
NOTE: The pickup roller is part of the ADF maintenance kit) Q3938-67954 1 NOTE: Only highlighted parts are orderable. ENWW Automatic document-feeder (ADF) 1029 Table 9-66 Pickup-roller assembly Ref Description Part number Qty All Cover pick roller (part of the ADF maintenance kit (which also includes the separation pad).
NOTE: The pickup roller is part of the ADF maintenance kit) Q3938-67954 1 NOTE: Only highlighted parts are orderable. ENWW Automatic document-feeder (ADF) 1029 Table 9-66 Pickup-roller assembly Ref Description Part number Qty All Cover pick roller (part of the ADF maintenance kit (which also includes the separation pad).
Service Manual
Page 1077
ENWW Automatic document-feeder (ADF) 1031 Table 9-67 Separation-pad assembly Ref Description Part number Qty All Separation-pad assembly (part of the ADF maintenance kit (which also includes the pickup roller). NOTE: The separation pad is part of the ADF maintenance kit) Q3938-67949 1 NOTE: Only highlighted parts are orderable.
ENWW Automatic document-feeder (ADF) 1031 Table 9-67 Separation-pad assembly Ref Description Part number Qty All Separation-pad assembly (part of the ADF maintenance kit (which also includes the pickup roller). NOTE: The separation pad is part of the ADF maintenance kit) Q3938-67949 1 NOTE: Only highlighted parts are orderable.
Service Manual
Page 1114
...Table 9-85 Alphabetical parts list Description 2000-staple cartridge (for booklet making) 2000-staple cartridge (for booklet making) 2nd-transfer-roller assembly kit 5000-staple replacement cartridge 5000-staple replacement cartridge 512 MB image scanner memory DIMM Approach-switch assembly Area-sensor flag assembly Area-...989 C8091-67901 Saddle-stapler assembly (booklet-maker) on page 1003 Q7559A (module only) or Havic assembly on page 1067 Q3931-67904 (service kit) FM2-0710-000CN RM1-4107-000CN FM2-0709-000CN Output bin 1 (stack upper-tray assembly) (booklet-maker) on page 969 Finisher (...
...Table 9-85 Alphabetical parts list Description 2000-staple cartridge (for booklet making) 2000-staple cartridge (for booklet making) 2nd-transfer-roller assembly kit 5000-staple replacement cartridge 5000-staple replacement cartridge 512 MB image scanner memory DIMM Approach-switch assembly Area-sensor flag assembly Area-...989 C8091-67901 Saddle-stapler assembly (booklet-maker) on page 1003 Q7559A (module only) or Havic assembly on page 1067 Q3931-67904 (service kit) FM2-0710-000CN RM1-4107-000CN FM2-0709-000CN Output bin 1 (stack upper-tray assembly) (booklet-maker) on page 969 Finisher (...
Service Manual
Page 1118
... Clutch, electromagnetic Color-plane-registration (CPR) sensor assembly Color-plane-registration (CPR)-joint cable Connector, drawer Connector, drawer Connector, drawer Connector, snap-tight Connector, snap-tight Control-panel fan Copy processor board (CPB) Cover pick roller Cover pick roller (part of the ADF maintenance kit) Cover, assist...7) on page 887 Fan-system assembly on page 1065 Havic assembly on page 1067 Jam-cover assembly on page 1027 Pickup-roller assembly on page 1029 Intermediate-feed main body on page 937 Intermediate-feed main body on page 937 Printer internal components (5...
... Clutch, electromagnetic Color-plane-registration (CPR) sensor assembly Color-plane-registration (CPR)-joint cable Connector, drawer Connector, drawer Connector, drawer Connector, snap-tight Connector, snap-tight Control-panel fan Copy processor board (CPB) Cover pick roller Cover pick roller (part of the ADF maintenance kit) Cover, assist...7) on page 887 Fan-system assembly on page 1065 Havic assembly on page 1067 Jam-cover assembly on page 1027 Pickup-roller assembly on page 1029 Intermediate-feed main body on page 937 Intermediate-feed main body on page 937 Printer internal components (5...
Service Manual
Page 1141
... cable Top cover Top-cover assembly Top-door (upper-cover) assembly Top-door (upper-cover) assembly Transfer contact-holder assembly Tray 1 pickup, retard-roller kit Tray 2 pickup, feed-roller kit Tray, screw Tray-driver PCA assembly Tray-driver PCA assembly Tray-input assembly Upper delivery-guide assembly Upper-cover lock assembly Upper-crossmember assembly...
... cable Top cover Top-cover assembly Top-door (upper-cover) assembly Top-door (upper-cover) assembly Transfer contact-holder assembly Tray 1 pickup, retard-roller kit Tray 2 pickup, feed-roller kit Tray, screw Tray-driver PCA assembly Tray-driver PCA assembly Tray-input assembly Upper delivery-guide assembly Upper-cover lock assembly Upper-crossmember assembly...
Service Manual
Page 1148
... 887 Q3931-67917 Cartridge-interface assembly kit with service document Printer internal components (7 of 7) on page 895 Q3931-67918 Cassette-assembly kit with service document Printer cassette on page 901 Q3931-67919 Tray 2 pickup, feed-roller kit Printer cassette paper-pickup assembly on page... 903 Q3931-67920 Tray 1 pickup, retard-roller kit Printer multi-purpose paperpickup assembly on page...
... 887 Q3931-67917 Cartridge-interface assembly kit with service document Printer internal components (7 of 7) on page 895 Q3931-67918 Cassette-assembly kit with service document Printer cassette on page 901 Q3931-67919 Tray 2 pickup, feed-roller kit Printer cassette paper-pickup assembly on page... 903 Q3931-67920 Tray 1 pickup, retard-roller kit Printer multi-purpose paperpickup assembly on page...
Service Manual
Page 1175
... from misuse, improper storage, or operation outside of the problem) or contact HP customer support. ENWW Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 At HP's option, HP will either replace products that (a) have been refurbished, remanufactured or tampered with ...PARTICULAR PURPOSE. This warranty does not apply to be defective or refund your purchase price. Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement This HP product is warranted to products that prove to place of purchase (with in materials and ...
... from misuse, improper storage, or operation outside of the problem) or contact HP customer support. ENWW Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement 1129 At HP's option, HP will either replace products that (a) have been refurbished, remanufactured or tampered with ...PARTICULAR PURPOSE. This warranty does not apply to be defective or refund your purchase price. Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement This HP product is warranted to products that prove to place of purchase (with in materials and ...