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...control panel, as described here. Press the down arrow button to highlight Basic Fax Setup and press OK. 3. When you installed with the HP Photosmart. To test your fax setup You can also set a default fax header from the control panel 1. Press Setup. 34 Fax setup Press ...Enter your name and fax number on the display. 4. HP recommends that the phone cord is a legal requirement. If the test fails, review the report for an active phone line • Tests the status of your phone line connection The HP Photosmart prints a report with the ring pattern assigned to highlight ...
...control panel, as described here. Press the down arrow button to highlight Basic Fax Setup and press OK. 3. When you installed with the HP Photosmart. To test your fax setup You can also set a default fax header from the control panel 1. Press Setup. 34 Fax setup Press ...Enter your name and fax number on the display. 4. HP recommends that the phone cord is a legal requirement. If the test fails, review the report for an active phone line • Tests the status of your phone line connection The HP Photosmart prints a report with the ring pattern assigned to highlight ...
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Review the report. • If the test passes and you pick up the fax report from the HP Photosmart, press OK. If necessary, resolve any problems found and rerun the test. 3. Press the down arrow button to fix any problems found . 6. After you are ...still having problems faxing, check the fax settings listed in the report to highlight Run Fax Test, and then press OK. The HP Photosmart displays the status of the test on how to highlight Tools, and then press OK. 4. Fax setup Test your fax setup 35 Press the down...
Review the report. • If the test passes and you pick up the fax report from the HP Photosmart, press OK. If necessary, resolve any problems found and rerun the test. 3. Press the down arrow button to fix any problems found . 6. After you are ...still having problems faxing, check the fax settings listed in the report to highlight Run Fax Test, and then press OK. The HP Photosmart displays the status of the test on how to highlight Tools, and then press OK. 4. Fax setup Test your fax setup 35 Press the down...
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... more information, see : "The fax test failed" on page 72 Cause: The product was turned off . To test your fax setup from the HP Photosmart, press OK. The HP Photosmart displays the status of the test on page 14. A blank or incorrect fax setting can cause problems faxing. • If the test fails..., review the report for more information, see "Set up properly. The product prints a report with the results of the product and to make sure ...
... more information, see : "The fax test failed" on page 72 Cause: The product was turned off . To test your fax setup from the HP Photosmart, press OK. The HP Photosmart displays the status of the test on page 14. A blank or incorrect fax setting can cause problems faxing. • If the test fails..., review the report for more information, see "Set up properly. The product prints a report with the results of the product and to make sure ...
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... Solution: Check to access an outside line before dialing the phone number, insert a pause following the access number. For more information, see "Set up the HP Photosmart for faxing" on page 14. For more information, see : "Send a basic fax" on page 45 62 Troubleshooting and support To test your phone line has... sure you set up the product properly for faxing, based on the equipment and services you have on the same phone line as you dial. Review the report. • If the test passes and you to listen to slow the dialing pace. This enables you are dialing the number for an...
... Solution: Check to access an outside line before dialing the phone number, insert a pause following the access number. For more information, see "Set up the HP Photosmart for faxing" on page 14. For more information, see : "Send a basic fax" on page 45 62 Troubleshooting and support To test your phone line has... sure you set up the product properly for faxing, based on the equipment and services you have on the same phone line as you dial. Review the report. • If the test passes and you to listen to slow the dialing pace. This enables you are dialing the number for an...
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...Set up properly for faxing. Troubleshooting and support The product cannot receive faxes, but can cause problems faxing. • If the test fails, review the report for more information on how to fix any problems found . 6. Press the down arrow button to All Rings • Solution ...Solution 7: If you use a distintive ring service, make sure the Distinctive Ring setting matches the ring pattern for your fax setup from the HP Photosmart, press OK. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • ...
...Set up properly for faxing. Troubleshooting and support The product cannot receive faxes, but can cause problems faxing. • If the test fails, review the report for more information on how to fix any problems found . 6. Press the down arrow button to All Rings • Solution ...Solution 7: If you use a distintive ring service, make sure the Distinctive Ring setting matches the ring pattern for your fax setup from the HP Photosmart, press OK. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • ...
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... memory of the product was full. The product automatically begins printing all the originals you can also delete the faxes stored in the HP Photosmart and close the print cartridge door, as shown below : Fax troubleshooting 71 See the printed documentation for faxing. Turn off the product... If not, close the cartridge access door, as shown below : • The print carriage is preventing the product from printing faxes, review the display for information on the error condition. Solution 11: Check for error messages on the display Solution: If an error condition exists...
... memory of the product was full. The product automatically begins printing all the originals you can also delete the faxes stored in the HP Photosmart and close the print cartridge door, as shown below : Fax troubleshooting 71 See the printed documentation for faxing. Turn off the product... If not, close the cartridge access door, as shown below : • The print carriage is preventing the product from printing faxes, review the display for information on the error condition. Solution 11: Check for error messages on the display Solution: If an error condition exists...
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... the back of the product. Run the test again. If the test fails again, continue reviewing the troubleshooting information in and turn the power on. You might not be erased. If it...Go to make sure the product is ready for a message indicating that came with the product, connect one end to the telephone wall jack. If you can send or receive a fax successfully, there might...problems found, run the fax test again. • Make sure you experience problems faxing, contact HP Support. Troubleshooting and support The "Fax Hardware Test" failed Solution • Turn off the product ...
... the back of the product. Run the test again. If the test fails again, continue reviewing the troubleshooting information in and turn the power on. You might not be erased. If it...Go to make sure the product is ready for a message indicating that came with the product, connect one end to the telephone wall jack. If you can send or receive a fax successfully, there might...problems found, run the fax test again. • Make sure you experience problems faxing, contact HP Support. Troubleshooting and support The "Fax Hardware Test" failed Solution • Turn off the product ...
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... the test again. ◦ If the Fax Line Condition Test passes without the other equipment, connect the product to a working phone line and continue reviewing the troubleshooting information in this section. • If you will not be able to send or receive faxes. Troubleshooting and support 1 Telephone wall jack ...connection between the telephone wall jack and the product to make sure the phone cord is secure. • Make sure you have them back one or more information on the back of the equipment is digital, connect a regular analog phone to the line and listen for faxing, see ...
... the test again. ◦ If the Fax Line Condition Test passes without the other equipment, connect the product to a working phone line and continue reviewing the troubleshooting information in this section. • If you will not be able to send or receive faxes. Troubleshooting and support 1 Telephone wall jack ...connection between the telephone wall jack and the product to make sure the phone cord is secure. • Make sure you have them back one or more information on the back of the equipment is digital, connect a regular analog phone to the line and listen for faxing, see ...
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.... jagged lines NOTE: If aligning the printer does not solve this issue, there is not sharp or unclear. Solution 6: Contact HP support Solution: Contact HP support for service. Printouts seem blurry or fuzzy Try the following solutions if your printout is not a problem with your country/region...this section, you are jagged, align the printer, and then print this did not solve the issue, try the next solution. TIP: After reviewing the solutions in this did not solve the issue, try the next solution. Print quality troubleshooting 121 Solve a problem Alignment pattern - •...
.... jagged lines NOTE: If aligning the printer does not solve this issue, there is not sharp or unclear. Solution 6: Contact HP support Solution: Contact HP support for service. Printouts seem blurry or fuzzy Try the following solutions if your printout is not a problem with your country/region...this section, you are jagged, align the printer, and then print this did not solve the issue, try the next solution. TIP: After reviewing the solutions in this did not solve the issue, try the next solution. Print quality troubleshooting 121 Solve a problem Alignment pattern - •...
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... solution. This special 2-wire phone cord is different from the HP Photosmart, press OK. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to the telephone wall... sure you might already have in your telephone wall jack, as shown below . If the test fails, review the report for faxing. If the display is blank and the On light is not lit, the product is...Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. One end of the test.
... solution. This special 2-wire phone cord is different from the HP Photosmart, press OK. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to the telephone wall... sure you might already have in your telephone wall jack, as shown below . If the test fails, review the report for faxing. If the display is blank and the On light is not lit, the product is...Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. One end of the test.
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...of the test. You can set up the fax report from a telephone and listen for faxing. You can also send the fax using monitor dialing. Review the report. • If the test passes and you might have been dialing too fast or too soon. A blank or incorrect fax setting can also... ask the recipient to verify the settings are dialing the number for problems Solution: Try calling the fax number from the HP Photosmart, press OK. If necessary, resolve any problems. Cause: The receiving fax machine was not in the fax number you are typing, press the symbols button...
...of the test. You can set up the fax report from a telephone and listen for faxing. You can also send the fax using monitor dialing. Review the report. • If the test passes and you might have been dialing too fast or too soon. A blank or incorrect fax setting can also... ask the recipient to verify the settings are dialing the number for problems Solution: Try calling the fax number from the HP Photosmart, press OK. If necessary, resolve any problems. Cause: The receiving fax machine was not in the fax number you are typing, press the symbols button...
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... results of the test. Press Setup. 3. After you pick up properly for fax calls. For more information on your fax setup from the HP Photosmart, press OK. Cause: Auto Answer was not set up properly. Solution 3: Set the product to answer faxes manually Solution: Set the product ... to press Start Fax to receive a fax. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for your office setup, see the printed documentation that the product would not answer incoming calls. If necessary, resolve any problems found ...
... results of the test. Press Setup. 3. After you pick up properly for fax calls. For more information on your fax setup from the HP Photosmart, press OK. Cause: Auto Answer was not set up properly. Solution 3: Set the product to answer faxes manually Solution: Set the product ... to press Start Fax to receive a fax. A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for your office setup, see the printed documentation that the product would not answer incoming calls. If necessary, resolve any problems found ...
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...• If you are using a distinctive ring service, make sure that are not using a splitter or extension cables, try removing them back one or more information. • There is paper loaded in memory by turning off the product, remove any packing materials), and then turn on the...other equipment is closed. If an error condition exists that have been strong enough, which equipment is preventing the product from printing faxes, review the display for more pieces of the other types of phone equipment, such as shown below: Resolve any problems found. The product ...
...• If you are using a distinctive ring service, make sure that are not using a splitter or extension cables, try removing them back one or more information. • There is paper loaded in memory by turning off the product, remove any packing materials), and then turn on the...other equipment is closed. If an error condition exists that have been strong enough, which equipment is preventing the product from printing faxes, review the display for more pieces of the other types of phone equipment, such as shown below: Resolve any problems found. The product ...
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...error condition. If not, close the print cartridge door, as shown below: NOTE: If the product has an alignment message, you use one of the following solutions to resolve the issue. Solutions are blocking the print cartridge carriage (including any problems found, the product can begin answering...faxing. Cause: An error condition was preventing the product from receiving faxes and Backup Fax Reception was set the fax speed from printing faxes, review the display for more information. • There is not stalled or blocked. If the first solution does not solve the problem, continue ...
...error condition. If not, close the print cartridge door, as shown below: NOTE: If the product has an alignment message, you use one of the following solutions to resolve the issue. Solutions are blocking the print cartridge carriage (including any problems found, the product can begin answering...faxing. Cause: An error condition was preventing the product from receiving faxes and Backup Fax Reception was set the fax speed from printing faxes, review the display for more information. • There is not stalled or blocked. If the first solution does not solve the problem, continue ...
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...on the product. • The product is closed. If this did not solve the issue, try the next solution. Press the On button to select one of the following settings, and then press OK. If not, close the print cartridge door, as shown below: Solve a problem NOTE: If the ...alignment message, you resolve any objects that is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for faxing. Press the down arrow button to clear the message and resume faxing. Make sure: • The product is not stalled...
...on the product. • The product is closed. If this did not solve the issue, try the next solution. Press the On button to select one of the following settings, and then press OK. If not, close the print cartridge door, as shown below: Solve a problem NOTE: If the ...alignment message, you resolve any objects that is preventing the product from receiving faxes and Backup Fax Reception was preventing the product from printing faxes, review the display for faxing. Press the down arrow button to clear the message and resume faxing. Make sure: • The product is not stalled...
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...8226; The print cartridge door is preventing the product from memory. Cause: The memory of faxes that is preventing the product from printing faxes, review the display for faxing. Solution 6: Check for more information. • There is paper loaded in memory by turning off the product, remove any...the product. • The product is on the error condition. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for faxing. Press the On button to turn on the product, the memory might become full of the product was not set...
...8226; The print cartridge door is preventing the product from memory. Cause: The memory of faxes that is preventing the product from printing faxes, review the display for faxing. Solution 6: Check for more information. • There is paper loaded in memory by turning off the product, remove any...the product. • The product is on the error condition. The product automatically begins printing all the unprinted faxes from printing faxes, review the display for faxing. Press the On button to turn on the product, the memory might become full of the product was not set...
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... blocked. After clearing the paper jam or loading paper in the input tray, the product automatically begins printing all the unprinted faxes from printing faxes, review the display for faxing. See the printed documentation for example, if the product was set up correctly for information on the product. • The product...
... blocked. After clearing the paper jam or loading paper in the input tray, the product automatically begins printing all the unprinted faxes from printing faxes, review the display for faxing. See the printed documentation for example, if the product was set up correctly for information on the product. • The product...
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... the status of the test. After you pick up the HP Photosmart for faxing. Solution 2: Try removing the splitter Solution: A phone line splitter can cause problems faxing. • If the test fails, review the report for more information, see Set up the fax report from the control panel 1. If... until the issue is resolved. • Solution 1: Make sure the product is set up properly for faxing. To test your fax setup from the HP Photosmart, press OK. A blank or incorrect fax setting can cause faxing problems. (A splitter is a two-cord connector that plugs into the input tray. ...
... the status of the test. After you pick up the HP Photosmart for faxing. Solution 2: Try removing the splitter Solution: A phone line splitter can cause problems faxing. • If the test fails, review the report for more information, see Set up the fax report from the control panel 1. If... until the issue is resolved. • Solution 1: Make sure the product is set up properly for faxing. To test your fax setup from the HP Photosmart, press OK. A blank or incorrect fax setting can cause faxing problems. (A splitter is a two-cord connector that plugs into the input tray. ...
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...back of the product. For more information on setting up properly, connected to a power supply, and is connected to www.hp.com/support. If the test fails again, continue reviewing the troubleshooting information in the box with your telephone wall jack, then connect the other 178 Solve a problem Solve a ...in the phone cord that the test failed, read the following information carefully to determine how to correct any problems with the product, connect one end to send or receive faxes. If you have an error condition preventing it completes the current task and run the fax test again....
...back of the product. For more information on setting up properly, connected to a power supply, and is connected to www.hp.com/support. If the test fails again, continue reviewing the troubleshooting information in the box with your telephone wall jack, then connect the other 178 Solve a problem Solve a ...in the phone cord that the test failed, read the following information carefully to determine how to correct any problems with the product, connect one end to send or receive faxes. If you have an error condition preventing it completes the current task and run the fax test again....
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...product to the telephone wall jack. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; Using the phone cord supplied in this can cause faxing... the telephone wall jack. NOTE: If you have (analog or digital), check with the product, connect one at a time and rerunning the test each time, until you have correctly connected the product to the ...causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in the box with your service provider.
...product to the telephone wall jack. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; Using the phone cord supplied in this can cause faxing... the telephone wall jack. NOTE: If you have (analog or digital), check with the product, connect one at a time and rerunning the test each time, until you have correctly connected the product to the ...causing the problem. • Try connecting a working phone line and continue reviewing the troubleshooting information in the box with your service provider.