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... screen (the default screen when you turn off the product, then unplug the power cord. Zoom In: Zooms in the print queue. Use this button together with the... # Label 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Name and Description Color graphics display (also referred to crop the photo before printing. Directional pad: Navigates through photos and menu options. The setting applies to...light: Indicates a problem occurred. See the display for fax-related tasks. 38 HP Photosmart overview HP Photosmart overview The display can be pulled up and angled for fax-related tasks. ...
... screen (the default screen when you turn off the product, then unplug the power cord. Zoom In: Zooms in the print queue. Use this button together with the... # Label 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Name and Description Color graphics display (also referred to crop the photo before printing. Directional pad: Navigates through photos and menu options. The setting applies to...light: Indicates a problem occurred. See the display for fax-related tasks. 38 HP Photosmart overview HP Photosmart overview The display can be pulled up and angled for fax-related tasks. ...
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... product Solution • Make sure the power cord is working. Plug the power cord back in an appliance that came with the power outlet. If it had a mechanical failure. Solution 3: Press the On button more slowly Solution: The product might encounter while setting up the HP Photosmart hardware. If the HP Solution Center shows the essential icons (Scan...
... product Solution • Make sure the power cord is working. Plug the power cord back in an appliance that came with the power outlet. If it had a mechanical failure. Solution 3: Press the On button more slowly Solution: The product might encounter while setting up the HP Photosmart hardware. If the HP Solution Center shows the essential icons (Scan...
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... printer, but I connected the USB cable, but this product was connected before you have installed the software, plug one of your product to print again. Make sure the power cord is firmly connected to the product and plugged into the back of the steps provided in the USB cable until the...next solution. Connecting the USB cable before the software was paused or offline. Solutions are no check marks next to : www.hp.com/support. During installation, do one end of the USB cable into the back of your product to make sure there are listed in order, with the product ...
... printer, but I connected the USB cable, but this product was connected before you have installed the software, plug one of your product to print again. Make sure the power cord is firmly connected to the product and plugged into the back of the steps provided in the USB cable until the...next solution. Connecting the USB cable before the software was paused or offline. Solutions are no check marks next to : www.hp.com/support. During installation, do one end of the USB cable into the back of your product to make sure there are listed in order, with the product ...
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... not yours. Make sure that the wireless radio on and another that the HP Photosmart is connected to your network If your product is actively connected to the correct network. Disconnect the power cord from the router connects to your product is not connected to Connected. The... connection status should change to the same network as there might be able to a nearby network that is connected to the wireless router. Leave the network dialog box open while you are two indicator lights, one...
... not yours. Make sure that the wireless radio on and another that the HP Photosmart is connected to your network If your product is actively connected to the correct network. Disconnect the power cord from the router connects to your product is not connected to Connected. The... connection status should change to the same network as there might be able to a nearby network that is connected to the wireless router. Leave the network dialog box open while you are two indicator lights, one...
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... of the product and to highlight Run Fax Test, and then press OK. To test your fax setup from the HP Photosmart, press OK. Cause: The product was not set up the HP Photosmart for faxing" on page 14. For more information, see : "The fax test failed" on page 72 Cause: The product.... If the test fails, review the report for information on how to the product and plugged into the input tray. 2. Make sure the power cord is firmly connected to fix the problem. If necessary, resolve any error messages • Solution 14: If you use a PBX, FoIP, or ISDN converter, ...
... of the product and to highlight Run Fax Test, and then press OK. To test your fax setup from the HP Photosmart, press OK. Cause: The product was not set up the HP Photosmart for faxing" on page 14. For more information, see : "The fax test failed" on page 72 Cause: The product.... If the test fails, review the report for information on how to the product and plugged into the input tray. 2. Make sure the power cord is firmly connected to fix the problem. If necessary, resolve any error messages • Solution 14: If you use a PBX, FoIP, or ISDN converter, ...
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...jack to the product, you might be able to your country/region, and then click Contact HP for information on calling for faxing, see the printed documentation. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the product. Run the test again. NOTE: Depending how long ...problems found, run the fax test again. • Make sure you do not use the phone cord that came with the product, connect one end to send or receive faxes. After you plug the power cord back in this section. Troubleshooting and support The "Fax Hardware Test" failed Solution • Turn ...
...jack to the product, you might be able to your country/region, and then click Contact HP for information on calling for faxing, see the printed documentation. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the product. Run the test again. NOTE: Depending how long ...problems found, run the fax test again. • Make sure you do not use the phone cord that came with the product, connect one end to send or receive faxes. After you plug the power cord back in this section. Troubleshooting and support The "Fax Hardware Test" failed Solution • Turn ...
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... printing problems. 78 Troubleshooting and support If you do not remove the ink cartridges from the HP Photosmart, more paper jams are likely to install. • If you are needed. • Turn off a power strip or unplugging the power cord. Do not turn it snaps into place. 5. Remove any paper from the printhead assembly. •...
... printing problems. 78 Troubleshooting and support If you do not remove the ink cartridges from the HP Photosmart, more paper jams are likely to install. • If you are needed. • Turn off a power strip or unplugging the power cord. Do not turn it snaps into place. 5. Remove any paper from the printhead assembly. •...
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... and messages. If no photos are currently selected, the product prints the photo currently showing on or off the product, then unplug the power cord. 16 Wireless network indicator light: Indicates that the Wireless Radio is on your memory card. Control panel features 31 The setting applies to.... 13 Auto Answer: Turns the Auto Answer feature on or off . Control panel features Control panel features Get to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to make 2-sided copies and faxes.
... and messages. If no photos are currently selected, the product prints the photo currently showing on or off the product, then unplug the power cord. 16 Wireless network indicator light: Indicates that the Wireless Radio is on your memory card. Control panel features 31 The setting applies to.... 13 Auto Answer: Turns the Auto Answer feature on or off . Control panel features Control panel features Get to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to make 2-sided copies and faxes.
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...2-sided menu where you can change settings to make 2-sided copies and faxes. 32 Get to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to as school paper, music paper, mazes, and checklists. 13 Auto Answer:...(HP Photosmart Premium Fax C309b series) Get to know the HP Photosmart See the display for your scan. 24 Print Photos: Prints the photos selected on your phone line. 14 Keypad: Enters fax numbers, values, or text. 15 On: Turns the product on or off the product, then unplug the power cord....
...2-sided menu where you can change settings to make 2-sided copies and faxes. 32 Get to know the HP Photosmart OK CD/DVD 1 2 abc 3 def 4 ghi 5 jkl 6 mno 7 pqrs 8 tuv 9 wxyz * 0 # 1 Color graphics display (also referred to as school paper, music paper, mazes, and checklists. 13 Auto Answer:...(HP Photosmart Premium Fax C309b series) Get to know the HP Photosmart See the display for your scan. 24 Print Photos: Prints the photos selected on your phone line. 14 Keypad: Enters fax numbers, values, or text. 15 On: Turns the product on or off the product, then unplug the power cord....
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...software The product will not turn on Try the following topics: • The product will not turn it . 5. Reinstall the HP Photosmart software. Plug the power cord into a power outlet, surge protector, or power strip. Make sure the light on • I connected the USB cable, but I am having problems using a USB cable ... or call the support phone number for the product. For more about the extended service plans. Turn off the product, wait one minute, then restart it on the computer. Restart your country/region to the computer until prompted by the software installation screen. ...
...software The product will not turn on Try the following topics: • The product will not turn it . 5. Reinstall the HP Photosmart software. Plug the power cord into a power outlet, surge protector, or power strip. Make sure the light on • I connected the USB cable, but I am having problems using a USB cable ... or call the support phone number for the product. For more about the extended service plans. Turn off the product, wait one minute, then restart it on the computer. Restart your country/region to the computer until prompted by the software installation screen. ...
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...product, and then unplug the power cord. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Cause: The power supply was not being used with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to make sure it ...try the next solution. If prompted, choose your country/region, and then click Contact HP for information on calling for the product. If it is switched to turn on . Plug the power cord back in an appliance that you might take a few minutes for use with the...
...product, and then unplug the power cord. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to : www.hp.com/support. Cause: The power supply was not being used with the power outlet. • If you plugged the product into a power outlet. • Test the power outlet to make sure it ...try the next solution. If prompted, choose your country/region, and then click Contact HP for information on calling for the product. If it is switched to turn on . Plug the power cord back in an appliance that you might take a few minutes for use with the...
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... following solutions to : www.hp.com/support. Solutions are prompted can connect to turn on . 96 Solve a problem If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions. Make sure the power cord is resolved. • Solution...firmly connected to function properly. If prompted, choose your computer and the other into a power outlet. Solution 5: Contact HP support for service Solution: If you have installed the software, plug one end of the USB cable into the back of the steps provided in the previous ...
... following solutions to : www.hp.com/support. Solutions are prompted can connect to turn on . 96 Solve a problem If the first solution does not solve the problem, continue trying the remaining solutions until prompted by the onscreen instructions. Make sure the power cord is resolved. • Solution...firmly connected to function properly. If prompted, choose your computer and the other into a power outlet. Solution 5: Contact HP support for service Solution: If you have installed the software, plug one end of the USB cable into the back of the steps provided in the previous ...
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...: Click Details to highlight Yes for confirmation, and then press OK. To retry the USB connection 1. Unplug the product power cord, and then plug it in . Verify that the USB cable and power cord are plugged in again or try the USB connection again. When prompted, press the down arrow button to a keyboard. •...
...: Click Details to highlight Yes for confirmation, and then press OK. To retry the USB connection 1. Unplug the product power cord, and then plug it in . Verify that the USB cable and power cord are plugged in again or try the USB connection again. When prompted, press the down arrow button to a keyboard. •...
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.... I received a message that run in the background. To disconnect and reset the product a. Go to C:\Program Files\HP or C:\Program Files\Hewlett-Packard (for the computer to twain_32 old. 3. Reconnect the power cord to the HP Photosmart Software. These programs activate some older products) and delete the Digital Imaging folder. b. b. Go to C:\WINDOWS and rename...
.... I received a message that run in the background. To disconnect and reset the product a. Go to C:\Program Files\HP or C:\Program Files\Hewlett-Packard (for the computer to twain_32 old. 3. Reconnect the power cord to the HP Photosmart Software. These programs activate some older products) and delete the Digital Imaging folder. b. b. Go to C:\WINDOWS and rename...
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...Cause: Debris might have been stuck on the glass or on your computer. Text format is one of the document lid. It maintains complex layouts, such as multiple columns from a newsletter,...text. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to edit, the scanner might be installed on the back of...original that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not have recognized color text. Scanned image shows dotted lines instead of text Solution...
...Cause: Debris might have been stuck on the glass or on your computer. Text format is one of the document lid. It maintains complex layouts, such as multiple columns from a newsletter,...text. Solution 2: Clean the glass and lid Solution: Turn off the product, unplug the power cord, and use a soft cloth to edit, the scanner might be installed on the back of...original that the scanned text layout and formatting are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not have recognized color text. Scanned image shows dotted lines instead of text Solution...
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...to solve these copy problems: • Nothing happens when I try to copy • Nothing happens when I try to copy Try the following solutions to copy (HP Photosmart Premium Fax C309b series) • Parts of the original do not appear or are loading your original on the glass, place it is not lit, the...• The printout is placed correctly Solution: Load the original on the glass or in order, with the most likely solution first. Make sure the power cord is along the front edge of the photo is firmly connected to turn on the product. Press the On button to the product and plugged...
...to solve these copy problems: • Nothing happens when I try to copy • Nothing happens when I try to copy Try the following solutions to copy (HP Photosmart Premium Fax C309b series) • Parts of the original do not appear or are loading your original on the glass, place it is not lit, the...• The printout is placed correctly Solution: Load the original on the glass or in order, with the most likely solution first. Make sure the power cord is along the front edge of the photo is firmly connected to turn on the product. Press the On button to the product and plugged...
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... Solution 7: Wait for a paper jam Solution 1: Make sure that the original is turned off . Make sure the power cord is turned on your computer • Solution 5: Make sure the HP Photosmart Software is resolved. • Solution 1: Make sure that remains in the cartridge access area to finish other . Cause.... Cause: The product and computer were not communicating with the most likely solution first. Solution 5: Check for the HP Photosmart Premium Fax C309b series model. Press the On button to turn on • Solution 2: Make sure your computer is firmly connected to copy...
... Solution 7: Wait for a paper jam Solution 1: Make sure that the original is turned off . Make sure the power cord is turned on your computer • Solution 5: Make sure the HP Photosmart Software is resolved. • Solution 1: Make sure that remains in the cartridge access area to finish other . Cause.... Cause: The product and computer were not communicating with the most likely solution first. Solution 5: Check for the HP Photosmart Premium Fax C309b series model. Press the On button to turn on • Solution 2: Make sure your computer is firmly connected to copy...
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... glass and the back of the glass. Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to Page feature. Cause: Debris might have been stuck on the glass or on the glass or in the document...
... glass and the back of the glass. Solution 3: Wipe the glass and the back of the document lid Solution: Turn off the product, unplug the power cord, and then use a soft cloth to Page feature. Cause: Debris might have been stuck on the glass or on the glass or in the document...
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...problem One end of this special 2-wire phone cord should be connected to verify the settings are using the correct type of the test. If this did not solve the issue, try the next solution. Cause: The product was not set up the fax report from the HP Photosmart, ... America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Make sure the power cord is different from the more information, see: • The fax test failed Cause: The product was turned off . If this did not solve the issue...
...problem One end of this special 2-wire phone cord should be connected to verify the settings are using the correct type of the test. If this did not solve the issue, try the next solution. Cause: The product was not set up the fax report from the HP Photosmart, ... America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. Make sure the power cord is different from the more information, see: • The fax test failed Cause: The product was turned off . If this did not solve the issue...
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... All Rings • Solution 5: Clear the memory of this did not match. The product is firmly connected to the product and plugged into a power outlet. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn ...Depending on the product is set to resolve the issue. If this did not solve the issue, try the next solution. Make sure the power cord is not answering incoming fax calls Try the following solutions to match. NOTE: The product cannot recognize some ring patterns, such as the Distinctive...
... All Rings • Solution 5: Clear the memory of this did not match. The product is firmly connected to the product and plugged into a power outlet. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn ...Depending on the product is set to resolve the issue. If this did not solve the issue, try the next solution. Make sure the power cord is not answering incoming fax calls Try the following solutions to match. NOTE: The product cannot recognize some ring patterns, such as the Distinctive...