Basics Guide
Page 21
...qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you can view the online Help ...so the copper-colored contacts go to all HP customers. The printer starts print cartridge alignment. The HP Inkjet Supplies Recycling Program is available to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ inkjet.html. Close the print cartridge door. HP online support is ...
...qualified online support specialists • Software and driver updates for the HP Photosmart • Valuable HP Photosmart and troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available when you can view the online Help ...so the copper-colored contacts go to all HP customers. The printer starts print cartridge alignment. The HP Inkjet Supplies Recycling Program is available to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ inkjet.html. Close the print cartridge door. HP online support is ...
User Guide
Page 4
...hardware issues 62 Bluetooth printing problems ...69 Device messages ...70 8 Shop for ink supplies...75 9 HP support and warranty Check the HP support Web site first 77 HP support by phone ...77... a call ...78 After the phone support period 78 HP Warranty ...79 Additional warranty options ...79 10 Specifications System requirements ...81 Printer specifications ...81 11 Regulatory and environmental information Regulatory notices... ...86 Material safety data sheets 86 Recycling program ...86 HP inkjet supplies recycling program 86 Energy consumption ...86 Disposal of Waste Equipment by Users in...
...hardware issues 62 Bluetooth printing problems ...69 Device messages ...70 8 Shop for ink supplies...75 9 HP support and warranty Check the HP support Web site first 77 HP support by phone ...77... a call ...78 After the phone support period 78 HP Warranty ...79 Additional warranty options ...79 10 Specifications System requirements ...81 Printer specifications ...81 11 Regulatory and environmental information Regulatory notices... ...86 Material safety data sheets 86 Recycling program ...86 HP inkjet supplies recycling program 86 Energy consumption ...86 Disposal of Waste Equipment by Users in...
User Guide
Page 17
...level cleaning (touch Yes or No). If you turn this if colors in troubleshooting problems. • Print sample page: Touch to print a sample page useful for checking the print quality of the printer. Follow the instructions on the printer screen whenever you want to continue to clean the print cartridge. ...it back on by setting the Reset Help Tips preference to Yes in the Bluetooth menu to their default values. • Photosmart Share (Instant Share): Touch to share photos on troubleshooting and maintenance. • Getting assistance: Touch to read the top ten printing tips. ...
...level cleaning (touch Yes or No). If you turn this if colors in troubleshooting problems. • Print sample page: Touch to print a sample page useful for checking the print quality of the printer. Follow the instructions on the printer screen whenever you want to continue to clean the print cartridge. ...it back on by setting the Reset Help Tips preference to Yes in the Bluetooth menu to their default values. • Photosmart Share (Instant Share): Touch to share photos on troubleshooting and maintenance. • Getting assistance: Touch to read the top ten printing tips. ...
User Guide
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... paper, slide out the paper-width guide to print the best quality photos on changing the paper type in last. Paper basics 19 Load your printer to work with the inks in the input tray. • Do not load more than 20 sheets of photo paper. • Do not load more... paper at a time. Do not mix paper types or sizes in your paper Paper loading tips: • You can cause paper feed problems. • If you print on a different type of available HP-designed inkjet paper, or to purchase supplies, go to: • www.hpshopping.com (U.S.) • www.hpshopping.ca (Canada) • www...
... paper, slide out the paper-width guide to print the best quality photos on changing the paper type in last. Paper basics 19 Load your printer to work with the inks in the input tray. • Do not load more than 20 sheets of photo paper. • Do not load more... paper at a time. Do not mix paper types or sizes in your paper Paper loading tips: • You can cause paper feed problems. • If you print on a different type of available HP-designed inkjet paper, or to purchase supplies, go to: • www.hpshopping.com (U.S.) • www.hpshopping.ca (Canada) • www...
User Guide
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...box. Select any other print settings that meet the printer paper-size specifications. Verify the printer is turned on page 19 for some basic photo print options. • To print a color photo in black and white, use the Print in resolving the problem. NOTE: If an out-of photo you want ...to adjust the color settings; simply follow the instructions for the ...
...box. Select any other print settings that meet the printer paper-size specifications. Verify the printer is turned on page 19 for some basic photo print options. • To print a color photo in black and white, use the Print in resolving the problem. NOTE: If an out-of photo you want ...to adjust the color settings; simply follow the instructions for the ...
User Guide
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...from a camera or memory card • Edit images • Share photos with friends and family For more information, see the HP Photosmart Software Help. 52 Print from a computer Related topics "Change the print settings for help in -one devices. This software lets you..., edit, and share digital images. NOTE: If an out-of HP imaging devices: scanners, cameras, printers, and all-in resolving the problem. For more information, see "What's This? Depending on page 43 HP Photosmart software The HP Photosmart software coordinates the functions of -paper message is not important.
...from a camera or memory card • Edit images • Share photos with friends and family For more information, see the HP Photosmart Software Help. 52 Print from a computer Related topics "Change the print settings for help in -one devices. This software lets you..., edit, and share digital images. NOTE: If an out-of HP imaging devices: scanners, cameras, printers, and all-in resolving the problem. For more information, see "What's This? Depending on page 43 HP Photosmart software The HP Photosmart software coordinates the functions of -paper message is not important.
User Guide
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... menu, go to the online support services at www.hp.com/support. 7 Troubleshooting Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Software installation issues • Printing and hardware issues • Bluetooth printing problems • Device messages Software installation issues • The printer software did not install successfully • One or...
... menu, go to the online support services at www.hp.com/support. 7 Troubleshooting Before contacting HP support, read this section for the HP Photosmart A620 series printer. • Software installation issues • Printing and hardware issues • Bluetooth printing problems • Device messages Software installation issues • The printer software did not install successfully • One or...
User Guide
Page 65
...is connected to the USB port on page 57. If the problem persists, repeat steps 1-5 using the proper version of Windows, or there may have selected Close HP Digital Imaging Monitor from the back of the printer. 2. Follow the onscreen instructions. 3. Turn off the computer...Cause: Two-way communication between the printer and the computer was interrupted by another device attached to Programs >HP > HP Photosmart A620 series > Uninstall Devices. Connect the printer directly to the back of the printer and turn on the computer. 6. Turn on the printer. 6. Try printing again. Connect...
...is connected to the USB port on page 57. If the problem persists, repeat steps 1-5 using the proper version of Windows, or there may have selected Close HP Digital Imaging Monitor from the back of the printer. 2. Follow the onscreen instructions. 3. Turn off the computer...Cause: Two-way communication between the printer and the computer was interrupted by another device attached to Programs >HP > HP Photosmart A620 series > Uninstall Devices. Connect the printer directly to the back of the printer and turn on the computer. 6. Turn on the printer. 6. Try printing again. Connect...
User Guide
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...Cause: There is a connection or communication problem between the computer and printer. • The software could not identify the printer because the printer-USB connection may be different than those in again. 3. Unplug the USB cable from the printer. 2. If the problem persists, repeat steps 1-5 using the .... Plug the power cord back into the USB port on the back of the printer. 6. Disconnect the USB cable from the computer, then plug it directly to the computer to Programs > HP > HP Photosmart A620 series > Uninstall Devices. Restart the computer. 8. The document or photo did...
...Cause: There is a connection or communication problem between the computer and printer. • The software could not identify the printer because the printer-USB connection may be different than those in again. 3. Unplug the USB cable from the printer. 2. If the problem persists, repeat steps 1-5 using the .... Plug the power cord back into the USB port on the back of the printer. 6. Disconnect the USB cable from the computer, then plug it directly to the computer to Programs > HP > HP Photosmart A620 series > Uninstall Devices. Restart the computer. 8. The document or photo did...
User Guide
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... dark in color, or contains metallic fibers, the sensor may be set the device name using one) and your device with borders. • My computer cannot set to the online support services at www.hp.com/support. Bluetooth printing problems Before contacting HP support, read the documentation that came with your HP Bluetooth wireless printer adapter...
... dark in color, or contains metallic fibers, the sensor may be set the device name using one) and your device with borders. • My computer cannot set to the online support services at www.hp.com/support. Bluetooth printing problems Before contacting HP support, read the documentation that came with your HP Bluetooth wireless printer adapter...
User Guide
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Solution: Have a replacement cartridge on page 55. The print cartridge is compatible with the printer. 4. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. Make sure the cartridge is old or damaged Solution: The print cartridge may need to be inaccurate...Insert only one memory card at a time • There was a problem with the memory card • Communication with the printer has been lost Low on ink Cause: The print cartridge is not supported by your printer's country/region settings. If you have to avoid printing interruptions. To ...
Solution: Have a replacement cartridge on page 55. The print cartridge is compatible with the printer. 4. Replace remanufactured or refilled cartridges, if installed, with genuine HP products. 2. Make sure the cartridge is old or damaged Solution: The print cartridge may need to be inaccurate...Insert only one memory card at a time • There was a problem with the memory card • Communication with the printer has been lost Low on ink Cause: The print cartridge is not supported by your printer's country/region settings. If you have to avoid printing interruptions. To ...
User Guide
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... a computer and then reformat the card using is designed for a paper jam. 3. Make sure the printer cable you are using the camera. Device messages 73 There was a problem with the memory card Solution: There was a problem with the printer has been lost Solution: Check that your pictures directly to the camera port. Remove the...
... a computer and then reformat the card using is designed for a paper jam. 3. Make sure the printer cable you are using the camera. Device messages 73 There was a problem with the memory card Solution: There was a problem with the printer has been lost Solution: Check that your pictures directly to the camera port. Remove the...
User Guide
Page 78
...; After the phone support period Phone support period One year of phone support is available to all HP customers. HP support by phone For a list of purchase. If the HP Photosmart has a hardware failure, you will be asked to bring it back to your local point of ... Web site first Check the documentation that are available when you register the HP Photosmart 2. To check for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the printer. Support options and availability vary by device, country/region, language, and phone support period....
...; After the phone support period Phone support period One year of phone support is available to all HP customers. HP support by phone For a list of purchase. If the HP Photosmart has a hardware failure, you will be asked to bring it back to your local point of ... Web site first Check the documentation that are available when you register the HP Photosmart 2. To check for common problems • Proactive device updates, support alerts, and HP newsgrams that came with the printer. Support options and availability vary by device, country/region, language, and phone support period....