HP DesignJet 700 user guide
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... plot file may help , press Enter. For information on again. If looking up the message in chapter 10. If the message says "System Error" and has an alphanumeric code, refer to rotate the plot. The plotter cannot rotate raster images. The message description may be able to the next explanation. 9-21 If...
... plot file may help , press Enter. For information on again. If looking up the message in chapter 10. If the message says "System Error" and has an alphanumeric code, refer to rotate the plot. The plotter cannot rotate raster images. The message description may be able to the next explanation. 9-21 If...
Service Manual
Page 9
... ON Ć Normal Behavior 8Ć2 PowerĆON SelfĆTest & Mechanical Initialization 8Ć3 Service Tests and Error Messages 8Ć4 Front Panel Messages 8Ć5 Worded Error Messages 8Ć5 System Error Codes 8Ć9 Important Information on Troubleshooting Error Codes 8Ć9 Service Tests 8Ć17 Entering the Service Tests Menu System 8Ć20 1. EEROM Clear Counters 8Ć22... 2. Area fill PQ Plot 8Ć35 16. Pen Alignment 8Ć40 20. Carriage 8Ć27 8. EEROM Model Type 8Ć23 3. Drop Detector 8Ć37 18. Color PQ Plot 8Ć34 15.
... ON Ć Normal Behavior 8Ć2 PowerĆON SelfĆTest & Mechanical Initialization 8Ć3 Service Tests and Error Messages 8Ć4 Front Panel Messages 8Ć5 Worded Error Messages 8Ć5 System Error Codes 8Ć9 Important Information on Troubleshooting Error Codes 8Ć9 Service Tests 8Ć17 Entering the Service Tests Menu System 8Ć20 1. EEROM Clear Counters 8Ć22... 2. Area fill PQ Plot 8Ć35 16. Pen Alignment 8Ć40 20. Carriage 8Ć27 8. EEROM Model Type 8Ć23 3. Drop Detector 8Ć37 18. Color PQ Plot 8Ć34 15.
Service Manual
Page 34
...Ćlanguage settings. You can perform a failure analysis by reading the error codes/messages. (Details ' chapter 8.) Demonstration Plot You can set the demonstration plot, to the DesignJet 755CM). If a failure occurs, an error is indicated on , it automatically performs a series of internal selfĆ.... D Change the interface settings. This plot shows different plotter capabilities including pen line widths and shading. Configuring the Plotter/Printer (Instructions ' User's Guide, chapter 7) The User's Guide describes how to help identify problems if any of the languages...
...Ćlanguage settings. You can perform a failure analysis by reading the error codes/messages. (Details ' chapter 8.) Demonstration Plot You can set the demonstration plot, to the DesignJet 755CM). If a failure occurs, an error is indicated on , it automatically performs a series of internal selfĆ.... D Change the interface settings. This plot shows different plotter capabilities including pen line widths and shading. Configuring the Plotter/Printer (Instructions ' User's Guide, chapter 7) The User's Guide describes how to help identify problems if any of the languages...
Service Manual
Page 114
.../ Press Enter" message is displayed on the frontĆpanel. You will also need to the Service Tests submenu. 4 If the calibration fails, an Error Code is displayed on error codes ' page 8Ć9): D 070000H D 070005, 6, 7 or 8 D 070010 D 070020 D 070030 The drop detect calibration is in the EEROM. If...through the Service Tests" submenu. D Carriage is calibrated. Press Enter to return to perform the drop detect calibration whenever these system errors appear on the frontĆpanel display (details on the frontĆpanel. Perform the drop detect calibration as follows: 1 In ...
.../ Press Enter" message is displayed on the frontĆpanel. You will also need to the Service Tests submenu. 4 If the calibration fails, an Error Code is displayed on error codes ' page 8Ć9): D 070000H D 070005, 6, 7 or 8 D 070010 D 070020 D 070030 The drop detect calibration is in the EEROM. If...through the Service Tests" submenu. D Carriage is calibrated. Press Enter to return to perform the drop detect calibration whenever these system errors appear on the frontĆpanel display (details on the frontĆpanel. Perform the drop detect calibration as follows: 1 In ...
Service Manual
Page 115
... this number should be a number which corresponds to the intensity of the LED light which will be between 0 and 56. 4 If the calibration fails, an Error Code is recalculated. The cartridge alignment procedure is cleared. Perform the line sensor calibration whenever the: D Calibration in the EEROM after the calibration and is used...
... this number should be a number which corresponds to the intensity of the LED light which will be between 0 and 56. 4 If the calibration fails, an Error Code is recalculated. The cartridge alignment procedure is cleared. Perform the line sensor calibration whenever the: D Calibration in the EEROM after the calibration and is used...
Service Manual
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... performed by area of Service Tests available on page 8Ć5 for entering the service tests menu are listed. D System error codes. See the table on the extensive Service Menu. Service tests and troubleshooting tips relevant to clear, and others are included. Two...Problem MIO System Failure Pen Alignment System Error Drop Detect System Error Service Tests The plotter has many internal service tests that a user error or an internal error has occurred. The following table gives a quick explanation of the error codes: Error code 01xxxx 02xxxx 03xxxx 04xxxx and 05xxxx ...
... performed by area of Service Tests available on page 8Ć5 for entering the service tests menu are listed. D System error codes. See the table on the extensive Service Menu. Service tests and troubleshooting tips relevant to clear, and others are included. Two...Problem MIO System Failure Pen Alignment System Error Drop Detect System Error Service Tests The plotter has many internal service tests that a user error or an internal error has occurred. The following table gives a quick explanation of the error codes: Error code 01xxxx 02xxxx 03xxxx 04xxxx and 05xxxx ...
Service Manual
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... the pen path, and clear if necessary. The plotter may be jammed with media. System error XXXXXX D An internal error has occurred and a multiĆcharacter alphaĆnumeric code is skewed. If the message continues, then perform the carriage test (details ' page 8Ć...262;26). 8-8 Troubleshooting C4705-90000 Wrong Cartridge Type D You have loaded one or more incompatible cartridges. D The meaning of the error codes is straight. Make sure that the right edge being loaded into the plotter is aligned with those appropriate for this plotter. The drive...
... the pen path, and clear if necessary. The plotter may be jammed with media. System error XXXXXX D An internal error has occurred and a multiĆcharacter alphaĆnumeric code is skewed. If the message continues, then perform the carriage test (details ' page 8Ć...262;26). 8-8 Troubleshooting C4705-90000 Wrong Cartridge Type D You have loaded one or more incompatible cartridges. D The meaning of the error codes is straight. Make sure that the right edge being loaded into the plotter is aligned with those appropriate for this plotter. The drive...
Service Manual
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...Refer to chapter 10 for HP DesignJets 750C and 755CM (model A) ' page 10Ć5. D The Service configuration plot ' page 8Ć56. Some problems which occurred in earlier firmware releases have the following table contains a list of system error codes and their respective descriptions and ...revision the plotter is using. C4705-90000 Troubleshooting 8-9 System Error Codes System error codes are trying to resolve is fixed in a later firmware revision. If you have an error which you have an error code which firmware revision the plotter is not documented in this particular...
...Refer to chapter 10 for HP DesignJets 750C and 755CM (model A) ' page 10Ć5. D The Service configuration plot ' page 8Ć56. Some problems which occurred in earlier firmware releases have the following table contains a list of system error codes and their respective descriptions and ...revision the plotter is using. C4705-90000 Troubleshooting 8-9 System Error Codes System error codes are trying to resolve is fixed in a later firmware revision. If you have an error which you have an error code which firmware revision the plotter is not documented in this particular...
Service Manual
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Error Code 010001 Problem Description Window sensor circuitry not operating correctly. Corrective Actions D Check the window sensor switch. D Replace the: D FrontĆpanel to determine exactly which ... test failure. D Check that the sensor cable is connected to the frontĆpanel PCA. Only replace one component at a time and check if the error has gone before replacing another component. D Main PCA ' page 6Ć9. 010021 DRAM test failure. D Disconnect the sensor cable connector from the frontĆpanel PCA...
Error Code 010001 Problem Description Window sensor circuitry not operating correctly. Corrective Actions D Check the window sensor switch. D Replace the: D FrontĆpanel to determine exactly which ... test failure. D Check that the sensor cable is connected to the frontĆpanel PCA. Only replace one component at a time and check if the error has gone before replacing another component. D Main PCA ' page 6Ć9. 010021 DRAM test failure. D Disconnect the sensor cable connector from the frontĆpanel PCA...
Service Manual
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D Trailing cable ' page 6Ć36. D Refer to carriage ASIC. D Refer to error code 010030. 010034 Error writing to error code 010030. 010033 Pen interface ASIC and carriage ASIC link test failure. D Replace the: D Trailing cable ' page 6Ć36. ...away from the YĆaxis motor. D Check the: D XĆaxis encoder. D Trailing cable. D Main PCA. C4705-90000 Troubleshooting 8-11 Error Code 010030 Problem Description Failed communications between the carriage and main processors. D Check the: D Encoder strip. D Main PCA ' page 6Ć9. Corrective Actions D...
D Trailing cable ' page 6Ć36. D Refer to carriage ASIC. D Refer to error code 010030. 010034 Error writing to error code 010030. 010033 Pen interface ASIC and carriage ASIC link test failure. D Replace the: D Trailing cable ' page 6Ć36. ...away from the YĆaxis motor. D Check the: D XĆaxis encoder. D Trailing cable. D Main PCA. C4705-90000 Troubleshooting 8-11 Error Code 010030 Problem Description Failed communications between the carriage and main processors. D Check the: D Encoder strip. D Main PCA ' page 6Ć9. Corrective Actions D...
Service Manual
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...262;47. Only replace one component at a time and check if the error has gone before another component. D If the problem remains, report the problem to the HP Response Center or the nearest HP Support Office. D If the primer stepper motor operates, then check the...into the UART. D If the problem remains, report the problem to the HP Response Center or the nearest HP Support Office. 020001 020002 Memory fragmentation error. Note conditions before the error occurred. Error Code Problem Description 010050 Defective Postscript SIMM. Corrective Actions D Check/replace the Postscript...
...262;47. Only replace one component at a time and check if the error has gone before another component. D If the problem remains, report the problem to the HP Response Center or the nearest HP Support Office. D If the primer stepper motor operates, then check the...into the UART. D If the problem remains, report the problem to the HP Response Center or the nearest HP Support Office. 020001 020002 Memory fragmentation error. Note conditions before the error occurred. Error Code Problem Description 010050 Defective Postscript SIMM. Corrective Actions D Check/replace the Postscript...
Service Manual
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... Troubleshooting 8-13 Cards with version 5 or below can not be used with Pen Voltage Control. Error Code 02002x Problem Description Firmware error related in the service station, simulating the entering operation of the MIO card. 05xxxx MIO system error. Version 5.1 cards behave as expected but do not support PML instructions. D Replace the carriage PCA...
... Troubleshooting 8-13 Cards with version 5 or below can not be used with Pen Voltage Control. Error Code 02002x Problem Description Firmware error related in the service station, simulating the entering operation of the MIO card. 05xxxx MIO system error. Version 5.1 cards behave as expected but do not support PML instructions. D Replace the carriage PCA...
Service Manual
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... indicating which cartridge(s) failed) Corrective Actions D In binary format, each bit corresponds to calibrate drop (where H is detect location. Hex value Binary value Pen Color 1 0001 Black 750C 2 750C 4 Plus 755 8 CM 0010 0100 1000 Cyan Magenta Yellow Cartridge combinations give other hex values, for yellow pen. Error Code Problem Description 070000 H Unable to one cartridge.
... indicating which cartridge(s) failed) Corrective Actions D In binary format, each bit corresponds to calibrate drop (where H is detect location. Hex value Binary value Pen Color 1 0001 Black 750C 2 750C 4 Plus 755 8 CM 0010 0100 1000 Cyan Magenta Yellow Cartridge combinations give other hex values, for yellow pen. Error Code Problem Description 070000 H Unable to one cartridge.
Service Manual
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Error Code 070010 Problem Description False drops detected during... 7Ć4. D Perform the drop detect calibration ' page 7Ć4. Only replace one component at a time and check if the error has gone before replacing another component. D Perform the drop detect calibration ' page 7Ć4. D Causes also include: D A noisy... power supply D A bad drop detect sensor D An acoustically noisy environment D The main PCA. 070020 One of the Drop Detection errors has occurred Ć or, during power on the line voltage. D Cable assembly ' page 6Ć47. C4705-90000 Troubleshooting ...
Error Code 070010 Problem Description False drops detected during... 7Ć4. D Perform the drop detect calibration ' page 7Ć4. Only replace one component at a time and check if the error has gone before replacing another component. D Perform the drop detect calibration ' page 7Ć4. D Causes also include: D A noisy... power supply D A bad drop detect sensor D An acoustically noisy environment D The main PCA. 070020 One of the Drop Detection errors has occurred Ć or, during power on the line voltage. D Cable assembly ' page 6Ć47. C4705-90000 Troubleshooting ...
Service Manual
Page 134
... using the latest firmware revision? D Additional comments about the usage, the setting, etc.. Error Code Problem Description 070100 Firmware error 0000D8 Firmware error XXXXXXXX 080001 Post Script error Corrective Actions D Report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D the complete error number. D service configuration plot. D plot file where the...
... using the latest firmware revision? D Additional comments about the usage, the setting, etc.. Error Code Problem Description 070100 Firmware error 0000D8 Firmware error XXXXXXXX 080001 Post Script error Corrective Actions D Report the error to the HP Response Center or the nearest HP Support Office, stating the following information: D the complete error number. D service configuration plot. D plot file where the...
Service Manual
Page 143
... SHUFFLER" 7 Testing EEROM" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to do an extended functionality check of the internal circuits of this test is displayed on the frontĆpanel. Main PCA The purpose...
... SHUFFLER" 7 Testing EEROM" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to do an extended functionality check of the internal circuits of this test is displayed on the frontĆpanel. Main PCA The purpose...
Service Manual
Page 144
... messages, in communicating between the main PCA and the carriage. Using this test is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to determine exactly which component failed. 8-26 Troubleshooting C4705-90000 Perform the mainĆcarriage communication test as each circuit is tested. 1 Testing CPROC...
... messages, in communicating between the main PCA and the carriage. Using this test is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to determine exactly which component failed. 8-26 Troubleshooting C4705-90000 Perform the mainĆcarriage communication test as each circuit is tested. 1 Testing CPROC...
Service Manual
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..." 3 Testing ATOD Converters" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to determine exactly which component failed.
..." 3 Testing ATOD Converters" 3 If the test passes, the Pass Test / Press Enter" message is displayed on the frontĆpanel. 4 If the test fails, an Error Code is to determine exactly which component failed.
Service Manual
Page 160
... on the primer. 9 If the test passes, the 21 Primer Test" message is displayed on the frontĆpanel. 10 If the test fails, an Error Code is displayed on the frontĆpanel as follows: 1 In the Service Tests submenu, scroll to 21 Primer Test" and press Enter. If the primer... test. 3 The Testing Sensor" message is displayed on the frontĆpanel. 700 4 The Remove Pen to start the test. 750C 5 The Remove Pens to prime them. Remove all the 750C Plus cartridges to Run Test" message is displayed on the frontĆpanel. Using this test is displayed on the frontĆ...
... on the primer. 9 If the test passes, the 21 Primer Test" message is displayed on the frontĆpanel. 10 If the test fails, an Error Code is displayed on the frontĆpanel as follows: 1 In the Service Tests submenu, scroll to 21 Primer Test" and press Enter. If the primer... test. 3 The Testing Sensor" message is displayed on the frontĆpanel. 700 4 The Remove Pen to start the test. 750C 5 The Remove Pens to prime them. Remove all the 750C Plus cartridges to Run Test" message is displayed on the frontĆpanel. Using this test is displayed on the frontĆ...
Service Manual
Page 285
...51 X motion control, 8Ć43 Y static friction, 8Ć46 YĆaxis encoder, 8Ć47 YĆaxis friction, 8Ć45 servo shutdown error, service note, 10Ć14 setting up the plotter, 3Ć10 setup sheet, example of, 3Ć13 SIMM, GlossaryĆ5 site planing and ...;4 USA, 12Ć2 swelling of belt, 4Ć2 switchĆon Ć normal behavior, list of characteristics, 8Ć2 symbols, safety, x system error codes, 8Ć9 C4705-90000 T tape on cartridges, 8Ć55 TCP/ICP host, 1Ć3 temperature, operating, 2Ć3 thermal control, service test, 8Ć28 theta...
...51 X motion control, 8Ć43 Y static friction, 8Ć46 YĆaxis encoder, 8Ć47 YĆaxis friction, 8Ć45 servo shutdown error, service note, 10Ć14 setting up the plotter, 3Ć10 setup sheet, example of, 3Ć13 SIMM, GlossaryĆ5 site planing and ...;4 USA, 12Ć2 swelling of belt, 4Ć2 switchĆon Ć normal behavior, list of characteristics, 8Ć2 symbols, safety, x system error codes, 8Ć9 C4705-90000 T tape on cartridges, 8Ć55 TCP/ICP host, 1Ć3 temperature, operating, 2Ć3 thermal control, service test, 8Ć28 theta...