Wired/Wireless Networking Guide
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... 1: Obtain required information and equipment 4 Step 2: Install software for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this product to reduce risk of different...
... 1: Obtain required information and equipment 4 Step 2: Install software for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this product to reduce risk of different...
Wired/Wireless Networking Guide
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... The following suggestions in the Applications folder on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you have connected the HP device to your HP device supports Ethernet networking, make sure that an Ethernet...installation program again. NOTE: If your wireless network, complete the following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to detect the signal....
... The following suggestions in the Applications folder on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you have connected the HP device to your HP device supports Ethernet networking, make sure that an Ethernet...installation program again. NOTE: If your wireless network, complete the following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to detect the signal....
Wired/Wireless Networking Guide
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...and other and have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons....include recommendations that blinks. If your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. English 4. If a problem is working correctly, Built-In Ethernet appears in the Basic troubleshooting section and are not on and another...
...and other and have indicator lights beside the port where the Ethernet cable from the HP device control panel: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons....include recommendations that blinks. If your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. English 4. If a problem is working correctly, Built-In Ethernet appears in the Basic troubleshooting section and are not on and another...
Wired/Wireless Networking Guide
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... HP devices" on page 12. Solving wireless (802.11) problems 9 For more information, see if the firewall software is paused or offline, preventing you are still having problems using the HP device (for additional troubleshooting help. 4. Try using the HP device over the network. Make sure the HP Officejet/Officejet Pro...off , you are not being displayed in your computer and then try using the HP device over the network, continue to work with HP devices" on page 12. Or - If the printers on your computer are able to work with each other over the network (such ...
... HP devices" on page 12. Solving wireless (802.11) problems 9 For more information, see if the firewall software is paused or offline, preventing you are still having problems using the HP device (for additional troubleshooting help. 4. Try using the HP device over the network. Make sure the HP Officejet/Officejet Pro...off , you are not being displayed in your computer and then try using the HP device over the network, continue to work with HP devices" on page 12. Or - If the printers on your computer are able to work with each other over the network (such ...
User Guide
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... service personnel. 9. If the product does not operate normally, see Maintain and troubleshoot. 8. There are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as allowed under copyright laws. Windows Vista is...
... service personnel. 9. If the product does not operate normally, see Maintain and troubleshoot. 8. There are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as allowed under copyright laws. Windows Vista is...
User Guide
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......37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41 ...wireless communication 49 Configure your firewall to work with HP devices 49 Change the connection method 50 Guidelines for ensuring wireless network security 51 To add hardware addresses to a wireless access point 51 Other guidelines...51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot...
......37 Use the HP Solution Center (Windows 37 HP Printer Utility (Mac OS X 37 Open the HP Printer Utility 38 HP Printer Utility panels 38 Use the HP Device Manager (Mac OS X 39 Understand the printer status page 39 Understand the network configuration or wireless status report 41 ...wireless communication 49 Configure your firewall to work with HP devices 49 Change the connection method 50 Guidelines for ensuring wireless network security 51 To add hardware addresses to a wireless access point 51 Other guidelines...51 Uninstall and reinstall the software 52 5 Maintain and troubleshoot...
User Guide
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..., irregularly streaked, or faded bars 62 Regular white streaks in the bars 63 Bar colors are not uniform 63 Large Black Font Text 64 Alignment Patterns...65 If you see no defects...65 Troubleshooting tips and resources 65 Solve printing problems...66 The device shuts down unexpectedly 66 Device ...Text or graphics are cut off at the edge of the page 77 A blank page came out while printing 79 Print quality troubleshooting...80 Wrong, inaccurate, or bleeding colors 80 Ink is not filling the text or graphics completely 83 The printout has a horizontal band of distortion near the bottom ...
..., irregularly streaked, or faded bars 62 Regular white streaks in the bars 63 Bar colors are not uniform 63 Large Black Font Text 64 Alignment Patterns...65 If you see no defects...65 Troubleshooting tips and resources 65 Solve printing problems...66 The device shuts down unexpectedly 66 Device ...Text or graphics are cut off at the edge of the page 77 A blank page came out while printing 79 Print quality troubleshooting...80 Wrong, inaccurate, or bleeding colors 80 Ink is not filling the text or graphics completely 83 The printout has a horizontal band of distortion near the bottom ...
User Guide
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... is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP 107 Troubleshoot installation issues 108 Hardware installation suggestions 108 Software installation...
... is using a hidden SSID 106 Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...106 Make sure the HP Network Devices Support service is running (Windows only).......107 Add hardware addresses to a wireless access point (WAP 107 Troubleshoot installation issues 108 Hardware installation suggestions 108 Software installation...
User Guide
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... guide from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. Contains tools to resolve problems. • Find other resources for...
... guide from the following resources: Resource Readme file and release notes Wireless Getting Started Guide (some models only) Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Printer Utility (Mac OS X) Control panel Description Location Provide late-breaking information and troubleshooting tips. Contains tools to resolve problems. • Find other resources for...
User Guide
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... tab, and then click Usage Report in the left pane. Device control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS X) HP Solution Center to replace the ink cartridges until print quality becomes unacceptable. Obtain information about administering the device and modifying...hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the Cancel button three times, and release the Power button. For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings...
... tab, and then click Usage Report in the left pane. Device control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS X) HP Solution Center to replace the ink cartridges until print quality becomes unacceptable. Obtain information about administering the device and modifying...hold the Power button, press Network button, (on some models, press the Wireless button ), two times, press the Cancel button three times, and release the Power button. For more information, see Troubleshooting tips and resources. • Set embedded Web server password: Click the Settings...
User Guide
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... the appropriate icon for the HP Device Manager in the box, and then click the HP Device Manager entry. 2. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink... alert message, consider having a replacement cartridge available to print the Printer Status page before calling. Use the HP Device Manager (Mac OS X) To open the HP Device Manager on the right side of the...
... the appropriate icon for the HP Device Manager in the box, and then click the HP Device Manager entry. 2. Understand the printer status page Use the Printer Status page to: • View current device information and ink cartridge status • Help troubleshoot problems If you receive an ink... alert message, consider having a replacement cartridge available to print the Printer Status page before calling. Use the HP Device Manager (Mac OS X) To open the HP Device Manager on the right side of the...
User Guide
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.... 2. For more information, see printer status on your firewall to use "hpsetup". Configure your computer The firewall might be found. Follow the onscreen instructions to see Troubleshooting tips and resources. If you can be preventing your HP device from notifying computers on wireless in your HP device was previously configured for wireless communication 49 Place the...
.... 2. For more information, see printer status on your firewall to use "hpsetup". Configure your computer The firewall might be found. Follow the onscreen instructions to see Troubleshooting tips and resources. If you can be preventing your HP device from notifying computers on wireless in your HP device was previously configured for wireless communication 49 Place the...
User Guide
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...ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you need to install before removing the old ink ...8226; Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing down. Maintain and troubleshoot 55 5 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. ...
...ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to replace an ink cartridge, wait until you need to install before removing the old ink ...8226; Solve network problems • Solve wireless problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing down. Maintain and troubleshoot 55 5 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. ...
User Guide
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... to prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you turn off the HP Printer, the print carriage might be inaccurate or unavailable. Wait until the print quality is used in the printing process in a number of different...carriage from moving during transportation. ◦ The product must be transported sitting flat; For information about using these tools, see www.hp.com/go/inkusage. 56 Maintain and troubleshoot The print carriage should not be placed its side, back, front, or top. it is unacceptable.
... to prevent ink leaking from the print carriage or other damage from occurring to the product: ◦ Make sure you turn off the HP Printer, the print carriage might be inaccurate or unavailable. Wait until the print quality is used in the printing process in a number of different...carriage from moving during transportation. ◦ The product must be transported sitting flat; For information about using these tools, see www.hp.com/go/inkusage. 56 Maintain and troubleshoot The print carriage should not be placed its side, back, front, or top. it is unacceptable.
User Guide
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... problems. The latch must remain down in the slot. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to correctly install the ink cartridges. 58 Maintain and troubleshoot CAUTION: Do not lift the latch handle on the print carriage...
... problems. The latch must remain down in the slot. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to correctly install the ink cartridges. 58 Maintain and troubleshoot CAUTION: Do not lift the latch handle on the print carriage...
User Guide
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... the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and then click Print Page. 60 Maintain and troubleshoot If you determine if the printing system is working properly.
... the Device Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel, and then click Print Page. 60 Maintain and troubleshoot If you determine if the printing system is working properly.
User Guide
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...2. For more information, see Clean the printhead 5. If the problem still occurs, but cleaning seems to be replaced. 62 Maintain and troubleshoot For more information, see Replace the ink cartridges 4. If cleaning does not solve the problem, replace the cartridge that corresponds to the streaked... bar. 7. Try another print or reprint the Print Quality Diagnostic report. If replacing the ink cartridge does not help, contact HP - Example of Bad Color Bars The top black bar is irregularly streaked or fading. For more information, see Replace the ink cartridges. 3. Clean the ...
...2. For more information, see Clean the printhead 5. If the problem still occurs, but cleaning seems to be replaced. 62 Maintain and troubleshoot For more information, see Replace the ink cartridges 4. If cleaning does not solve the problem, replace the cartridge that corresponds to the streaked... bar. 7. Try another print or reprint the Print Quality Diagnostic report. If replacing the ink cartridge does not help, contact HP - Example of Bad Color Bars The top black bar is irregularly streaked or fading. For more information, see Replace the ink cartridges. 3. Clean the ...
User Guide
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...Font Type The letters are jagged - This will use less ink than a printhead cleaning. 64 Maintain and troubleshoot If the printer was not recently transported, try a printhead cleaning. 2. If the colors seem to be replaced. To avoid curl, store all paper flat in a day or so, using ...of bad Large-Font Type The letters are smeared - If the colors get worse, contact HP - the printhead may solve the problem in a resealable bag. Chapter 5 If the color of any of the bars is jagged, try aligning the printer. Large Black Font Text Look at a high altitude, try printing...
...Font Type The letters are jagged - This will use less ink than a printhead cleaning. 64 Maintain and troubleshoot If the printer was not recently transported, try a printhead cleaning. 2. If the colors seem to be replaced. To avoid curl, store all paper flat in a day or so, using ...of bad Large-Font Type The letters are smeared - If the colors get worse, contact HP - the printhead may solve the problem in a resealable bag. Chapter 5 If the color of any of the bars is jagged, try aligning the printer. Large Black Font Text Look at a high altitude, try printing...
User Guide
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... and large font text look at the alignment pattern directly above the color bars. If that does not work, contact HP. Troubleshooting tips and resources Use the following tips and resources to replace supplies or have a print quality problem, ...here are jagged - feed problems. • Power light is in the device. • For paper-feed problems, such as the paper skew and paper pick, see Control- Troubleshooting tips and resources 65 align the printer...
... and large font text look at the alignment pattern directly above the color bars. If that does not work, contact HP. Troubleshooting tips and resources Use the following tips and resources to replace supplies or have a print quality problem, ...here are jagged - feed problems. • Power light is in the device. • For paper-feed problems, such as the paper skew and paper pick, see Control- Troubleshooting tips and resources 65 align the printer...
User Guide
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...the computer meets the minimum system requirements for more information, see System requirements. 66 Maintain and troubleshoot Press down firmly on . Some problems can print a printer status page. See your computer's documentation for the device. Solve printing problems This section contains the... following topics: • The device shuts down unexpectedly • Device takes a long time to the device. For Mac OS X, set as the default in their correct color...
...the computer meets the minimum system requirements for more information, see System requirements. 66 Maintain and troubleshoot Press down firmly on . Some problems can print a printer status page. See your computer's documentation for the device. Solve printing problems This section contains the... following topics: • The device shuts down unexpectedly • Device takes a long time to the device. For Mac OS X, set as the default in their correct color...