HP Printers - Supported Citrix Presentation Server environments
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... testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. Feedback To help us improve our documents, please provide feedback at www.hp.com/solutions/feedback. © 2006, 2007, 2008 Hewlett-Packard Development Company, L.P. The only warranties for technical or editorial errors or omissions...
... testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. Feedback To help us improve our documents, please provide feedback at www.hp.com/solutions/feedback. © 2006, 2007, 2008 Hewlett-Packard Development Company, L.P. The only warranties for technical or editorial errors or omissions...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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...error and proceeds to the next number in -one -touch key, press that are scanning from glass? 1=Yes 2=No appears, and then press MENU/ENTER. Press MENU/ENTER. For instructions, see the electronic User Guide). Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner (HP LaserJet 3030..., an access code for more information. 3. If all -in-one only), select YES when Send from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only). 2. ENWW Sending faxes 27 Load the document into the automatic document feeder (ADF...
...error and proceeds to the next number in -one -touch key, press that are scanning from glass? 1=Yes 2=No appears, and then press MENU/ENTER. Press MENU/ENTER. For instructions, see the electronic User Guide). Load the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner (HP LaserJet 3030..., an access code for more information. 3. If all -in-one only), select YES when Send from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only). 2. ENWW Sending faxes 27 Load the document into the automatic document feeder (ADF...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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... dialing numbers, go to the next step. 5. For instructions, see Printing the fax activity log. 28 Chapter 2 Faxing (basic) ENWW Complete one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log by using the control panel. Press FAX/SEND. The device sends the fax...print the fax activity log by adding the error, and then it proceeds to each fax number. The fax activity log feature is not supported in the software for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner (HP LaserJet 3030 all-in the group is busy or does...
... dialing numbers, go to the next step. 5. For instructions, see Printing the fax activity log. 28 Chapter 2 Faxing (basic) ENWW Complete one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log by using the control panel. Press FAX/SEND. The device sends the fax...print the fax activity log by adding the error, and then it proceeds to each fax number. The fax activity log feature is not supported in the software for Microsoft Windows 95 or Windows NT, but you are scanning from the flatbed scanner (HP LaserJet 3030 all-in the group is busy or does...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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...characters that you send are waiting to On. Make sure the setting is 50. Faxes that can be sending a fax from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only) with the glass-fax size set incorrectly. The originals might have data missing from the end of these...to receive faxes. You cannot dial all of the The maximum number of gray shading at the receiving fax machine. Faxes you send have an error condition, such as being out of each page You might be incorrectly loaded. The receiving fax machine might be off or might be in ...
...characters that you send are waiting to On. Make sure the setting is 50. Faxes that can be sending a fax from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only) with the glass-fax size set incorrectly. The originals might have data missing from the end of these...to receive faxes. You cannot dial all of the The maximum number of gray shading at the receiving fax machine. Faxes you send have an error condition, such as being out of each page You might be incorrectly loaded. The receiving fax machine might be off or might be in ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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...91 DSL, defined 91 E electronic faxes receiving 40 sending 32 electronic User Guide 89 error-correction setting 65 extension phones receiving faxes from 61 troubleshooting 81 F fax activity log ...31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes 60 G glass-... splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-...
...91 DSL, defined 91 E electronic faxes receiving 40 sending 32 electronic User Guide 89 error-correction setting 65 extension phones receiving faxes from 61 troubleshooting 81 F fax activity log ...31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes 60 G glass-... splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-...
HP LaserJet 3020 and 3030 All-in-One - User Guide
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...adjusting 22 restoring 15 device control panel components 6, 7 HP LaserJet 3020 all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages... character 103 duplexing, manual 40 duty cycle ADF 130 device 129 scanner 130 E e-mail, scanning to 65 EconoMode 25 EconoMode (Save ... Product Stewardship Program 142 environmental specifications 127 equipment components 5 error messages computer screen 95, 123 device control panel 109 European...speed 131 FCC regulations 134 features 4 feeding manually 20 Finland laser statement 139 folder, scanning to 65 forms printing 38 service...
...adjusting 22 restoring 15 device control panel components 6, 7 HP LaserJet 3020 all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages... character 103 duplexing, manual 40 duty cycle ADF 130 device 129 scanner 130 E e-mail, scanning to 65 EconoMode 25 EconoMode (Save ... Product Stewardship Program 142 environmental specifications 127 equipment components 5 error messages computer screen 95, 123 device control panel 109 European...speed 131 FCC regulations 134 features 4 feeding manually 20 Finland laser statement 139 folder, scanning to 65 forms printing 38 service...
HP LaserJet 3020 and 3030 All-in-One - User Guide
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... 153 scan quality improving and preventing problems 124 troubleshooting 120 scanner capacities and ratings 129 scanning black and white 78 book 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR,...140 Declaration of Conformity 138, 141 extended warranty 158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage environment, specifications 127 storing print cartridges 152 ...
... 153 scan quality improving and preventing problems 124 troubleshooting 120 scanner capacities and ratings 129 scanning black and white 78 book 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR,...140 Declaration of Conformity 138, 141 extended warranty 158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage environment, specifications 127 storing print cartridges 152 ...
Service Manual
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...unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log... a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting the country...
...unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log... a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting the country...
Service Manual
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...scan, the page feeds partway into standby. From the end of this period will timeout (end) if the scanner bulb does not warm up within 2 minutes, and an error message appears on product age and environmental conditions. However, this period varies depending on the control panel. print,... READY period, or 10 minutes after the last scanner usage. READY. Calibration is performed by using any sort of HOME To keep the product ready to position the original document's leading edge at the scanning position. HP LaserJet 3020 and 3030 basic sequence of CALIBRATION until the STAGE period....
...scan, the page feeds partway into standby. From the end of this period will timeout (end) if the scanner bulb does not warm up within 2 minutes, and an error message appears on product age and environmental conditions. However, this period varies depending on the control panel. print,... READY period, or 10 minutes after the last scanner usage. READY. Calibration is performed by using any sort of HOME To keep the product ready to position the original document's leading edge at the scanning position. HP LaserJet 3020 and 3030 basic sequence of CALIBRATION until the STAGE period....
Service Manual
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... door. A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. The message Doc feeder jam. Clear, Reload. The message Document feeder mispick. Reload. The message Doc feeder jam. appears on the control-panel display. ENWW HP LaserJet 3020 and 3030 all-in the ADF input tray. If a jam...
... door. A jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. The message Doc feeder jam. Clear, Reload. The message Document feeder mispick. Reload. The message Doc feeder jam. appears on the control-panel display. ENWW HP LaserJet 3020 and 3030 all-in the ADF input tray. If a jam...
Service Manual
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... troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log codes...204 Solving image-quality problems 206 Checking the ... paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems with digital subscriber line (DSL) connections... or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer...
... troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log codes...204 Solving image-quality problems 206 Checking the ... paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems with digital subscriber line (DSL) connections... or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer...
Service Manual
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... demo page by opening the reports menu and select Demo Page. Cause Solution An error message appears on where the jam occurs. HP LaserJet 3015, see Controlpanel assembly. HP LaserJet 3020 and 3030, see Control-panel assembly. 3. If the problem persists, replace the control panel.... See Paper-pickup assembly or Fuser. HP LaserJet 3020 and 3030, see Control-panel assembly. The control panel should function without error messages. Also check the connections between the scanner motor controller board and the formatter. If the media is ...
... demo page by opening the reports menu and select Demo Page. Cause Solution An error message appears on where the jam occurs. HP LaserJet 3015, see Controlpanel assembly. HP LaserJet 3020 and 3030, see Control-panel assembly. 3. If the problem persists, replace the control panel.... See Paper-pickup assembly or Fuser. HP LaserJet 3020 and 3030, see Control-panel assembly. The control panel should function without error messages. Also check the connections between the scanner motor controller board and the formatter. If the media is ...
Service Manual
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...-dial code has not been programmed and therefore cannot be added to create a scan. If media is using the product to a group. Scanner reserved for and remove any jam (see, Solving paper-feed problems), and then reload the stack of media in memory. See Updating the...CANCEL if you want to create a new group. Alert and warning messages (continued) Control panel message Event log Description error message Recommended action No fax detected (HP LaserJet 3015 and 3030 only) None The product answered the incoming Allow the product to program a group-dial, press CANCEL and use this ...
...-dial code has not been programmed and therefore cannot be added to create a scan. If media is using the product to a group. Scanner reserved for and remove any jam (see, Solving paper-feed problems), and then reload the stack of media in memory. See Updating the...CANCEL if you want to create a new group. Alert and warning messages (continued) Control panel message Event log Description error message Recommended action No fax detected (HP LaserJet 3015 and 3030 only) None The product answered the incoming Allow the product to program a group-dial, press CANCEL and use this ...
Service Manual
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... Laser Error None The product has experienced an internal hardware error. 52 Scanner Error None The product has experienced an internal hardware error. 79 Error Turn off the power by using the power switch, wait at least 30 seconds, and then turn on None The product has experienced an internal firmware error. HP LaserJet 3015: see , Scanner assembly. HP LaserJet 3020 and 3030: see , Scanner...
... Laser Error None The product has experienced an internal hardware error. 52 Scanner Error None The product has experienced an internal hardware error. 79 Error Turn off the power by using the power switch, wait at least 30 seconds, and then turn on None The product has experienced an internal firmware error. HP LaserJet 3015: see , Scanner assembly. HP LaserJet 3020 and 3030: see , Scanner...
Service Manual
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... open (HP LaserJet 3020 and 3030 only) None The ADF lid is open or a sensor is part of the flatbed lid). ENWW Control-panel messages 203 If the error persists, replace the scanner assembly. Make sure the ADF lid is completely seated. ADF cover correctly installed. CIS Scanner Error (HP LaserJet 3015) None The scanner assembly experienced an internal error. Table...
... open (HP LaserJet 3020 and 3030 only) None The ADF lid is open or a sensor is part of the flatbed lid). ENWW Control-panel messages 203 If the error persists, replace the scanner assembly. Make sure the ADF lid is completely seated. ADF cover correctly installed. CIS Scanner Error (HP LaserJet 3015) None The scanner assembly experienced an internal error. Table...
Service Manual
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... at least 30 seconds, and then turn on power by using the power switch. Critical error messages (continued) Control panel message Event log Description error message Recommended action Scanner Bulb Failure (HP LaserJet None 3020 and 3030 only) The scanner assembly experienced an error in the event-log section of the scan glass. 3. Cycle the power and watch...
... at least 30 seconds, and then turn on power by using the power switch. Critical error messages (continued) Control panel message Event log Description error message Recommended action Scanner Bulb Failure (HP LaserJet None 3020 and 3030 only) The scanner assembly experienced an error in the event-log section of the scan glass. 3. Cycle the power and watch...
Service Manual
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... 201 51 Laser Error message 202 52 Scanner Error message 202 79 Error message 202 A abbreviations, fax 257 ac bias 83 ac power distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input...
... 201 51 Laser Error message 202 52 Scanner Error message 202 79 Error message 202 A abbreviations, fax 257 ac bias 83 ac power distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input...
Service Manual
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error message 194 commands, PJL 268 Common settings menu 35 communication operations 75, 77 complex pages, printing 77 component locations HP LaserJet 3015 272, 277 HP LaserJet 3020/3030 276, 277 conditioning stage, image formation process 83 configuration report, printing 241 consumables ordering 282 contact image sensor ...237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) 91 CIS Scanner Error message 203 classes, HP Technical Training 282 cleaning about, precautions 50 exterior 50 glass 51 high-voltage connection points 238 lid backing 52 ...
error message 194 commands, PJL 268 Common settings menu 35 communication operations 75, 77 complex pages, printing 77 component locations HP LaserJet 3015 272, 277 HP LaserJet 3020/3030 276, 277 conditioning stage, image formation process 83 configuration report, printing 241 consumables ordering 282 contact image sensor ...237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) 91 CIS Scanner Error message 203 classes, HP Technical Training 282 cleaning about, precautions 50 exterior 50 glass 51 high-voltage connection points 238 lid backing 52 ...
Service Manual
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...part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230 curl, ... 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations 80 paper feeding operations 84 removing 177 edges, not printing 207...
...part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230 curl, ... 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations 80 paper feeding operations 84 removing 177 edges, not printing 207...
Service Manual
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... system, paper ADF operations, HP LaserJet 3020/3030 94 ADF, HP LaserJet 3015 88 printer 84 feeding problems, troubleshooting copier/scanner 229 printer 225 film, transparency cleaning print path with 50 loading 39, 43 336 Index Finland laser safety 26 Fit to Page error message 197 flash memory, fax 99 flatbed lid, removing HP LaserJet 3020/3030 134 loading originals 46...
... system, paper ADF operations, HP LaserJet 3020/3030 94 ADF, HP LaserJet 3015 88 printer 84 feeding problems, troubleshooting copier/scanner 229 printer 225 film, transparency cleaning print path with 50 loading 39, 43 336 Index Finland laser safety 26 Fit to Page error message 197 flash memory, fax 99 flatbed lid, removing HP LaserJet 3020/3030 134 loading originals 46...