HP LaserJet 3020 and 3030 All-in-One - User Guide
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...instructions. Vertical lines ● Make sure that it is in place. ● The photosensitive drum inside the print cartridge might be defective. ENWW Print quality is bad. See HP LaserJet print cartridges for more information. ● The media lot is unacceptable 103 Try installing a ...new HP print cartridge. For Macintosh printer drivers, check Type is uneven or the media ...
...instructions. Vertical lines ● Make sure that it is in place. ● The photosensitive drum inside the print cartridge might be defective. ENWW Print quality is bad. See HP LaserJet print cartridges for more information. ● The media lot is unacceptable 103 Try installing a ...new HP print cartridge. For Macintosh printer drivers, check Type is uneven or the media ...
HP LaserJet 3020 and 3030 All-in-One - User Guide
Page 153
ENWW HP LaserJet printing supplies In many countries/regions, this product's printing supplies (e.g., print cartridge, drum, fuser) can be returned to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are separated and converted into raw materials for the use of the HP Supplies Returns and Recycling Program. returns...
ENWW HP LaserJet printing supplies In many countries/regions, this product's printing supplies (e.g., print cartridge, drum, fuser) can be returned to our resource and recovery partners who disassemble the cartridge. After a thorough quality inspection, selected parts are separated and converted into raw materials for the use of the HP Supplies Returns and Recycling Program. returns...
Service Manual
Page 8
......168 Power supply...169 Formatter and line interface unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel ...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030...
......168 Power supply...169 Formatter and line interface unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel ...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030...
Service Manual
Page 91
...When the pickup command is ready to clean the rotation of the LSTR period until the pickup command is turned off. HP LaserJet 3020 and 3030 basic sequence of the original document. To scan one page of operation (continued) Period Purpose Remarks SCAN. For an ADF...not the cartridge is present in preparation for printing. To stabilize the photosensitive drum sensitivity in the ADF. To deliver the last page. ENWW Table 4-2. Otherwise, the EJECT period follows. HP LaserJet 3015, 3020 and 3030 printer (product base) basic sequence of the original document is installed. PRINT...
...When the pickup command is ready to clean the rotation of the LSTR period until the pickup command is turned off. HP LaserJet 3020 and 3030 basic sequence of the original document. To scan one page of operation (continued) Period Purpose Remarks SCAN. For an ADF...not the cartridge is present in preparation for printing. To stabilize the photosensitive drum sensitivity in the ADF. To deliver the last page. ENWW Table 4-2. Otherwise, the EJECT period follows. HP LaserJet 3015, 3020 and 3030 printer (product base) basic sequence of the original document is installed. PRINT...
Service Manual
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...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030...) software commands 268 Main wiring ...269 Component locations, HP LaserJet 3015 all-in-one 272 Component locations, HP LaserJet 3020 and 3030 all-in-one 276 Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base 277 ENWW 187 6 Troubleshooting This ...
...Drum rotation functional check 237 High-voltage contacts check 238 Updating the firmware code 240 Troubleshooting tools ...241 Printing a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030...) software commands 268 Main wiring ...269 Component locations, HP LaserJet 3015 all-in-one 272 Component locations, HP LaserJet 3020 and 3030 all-in-one 276 Component locations, HP LaserJet 3015, 3020 and 3030 printer (product base 277 ENWW 187 6 Troubleshooting This ...
Service Manual
Page 237
... settings. Replace the print cartridge. ENWW Cause Solution The ADF glass is too high. See, Cleaning the product. HP LaserJet 3020 and 3030: Scanner assembly. The print density setting is dirty. The media basis-weight is scratched.) 1. Vertically-aligned black streaks..., or decrease the background shading by using the HP Toolbox. Solving scanning (copying) image-quality problems 219 Adjust the lighter/darker setting to a lighter level. A component is damaged. (For example, the photosensitive drum inside the print cartridge is too high. Replace ...
... settings. Replace the print cartridge. ENWW Cause Solution The ADF glass is too high. See, Cleaning the product. HP LaserJet 3020 and 3030: Scanner assembly. The print density setting is dirty. The media basis-weight is scratched.) 1. Vertically-aligned black streaks..., or decrease the background shading by using the HP Toolbox. Solving scanning (copying) image-quality problems 219 Adjust the lighter/darker setting to a lighter level. A component is damaged. (For example, the photosensitive drum inside the print cartridge is too high. Replace ...
Service Manual
Page 238
.... Check that the contrast and resolution settings are correct. Clean the ADF path and flatbed glass. The toner drum in the print cartridge is on colored paper. HP LaserJet 3015: see , Scanner assembly. HP LaserJet 3020 and 3030: Scanner assembly. Adjust the contrast and resolution settings adjusted before scanning. If the original is damaged. Try adjusting...
.... Check that the contrast and resolution settings are correct. Clean the ADF path and flatbed glass. The toner drum in the print cartridge is on colored paper. HP LaserJet 3015: see , Scanner assembly. HP LaserJet 3020 and 3030: Scanner assembly. Adjust the contrast and resolution settings adjusted before scanning. If the original is damaged. Try adjusting...
Service Manual
Page 352
..., 212 charging roller operations 83 power supply 81 checklists toner cartridge inspection 206 troubleshooting 188 checks control panel 235 drum rotation 237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) ... removing HP LaserJet 3015 112 bezel, removing HP LaserJet 3020/3030 139 bezel, replacing 66 buttons 33 components 31, 76 languages, HP LaserJet 3015 291 languages, HP LaserJet 3020 301 languages, HP LaserJet 3030 302 menus 33 messages 193 part number, HP LaserJet 3015 287 removing HP LaserJet 3015 113 removing HP LaserJet 3020/3030 139 ...
..., 212 charging roller operations 83 power supply 81 checklists toner cartridge inspection 206 troubleshooting 188 checks control panel 235 drum rotation 237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) ... removing HP LaserJet 3015 112 bezel, removing HP LaserJet 3020/3030 139 bezel, replacing 66 buttons 33 components 31, 76 languages, HP LaserJet 3015 291 languages, HP LaserJet 3020 301 languages, HP LaserJet 3030 302 menus 33 messages 193 part number, HP LaserJet 3015 287 removing HP LaserJet 3015 113 removing HP LaserJet 3020/3030 139 ...
Service Manual
Page 353
...covers, part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, ... 237 drum cleaning stage, image formation process 84 DSL lines, troubleshooting 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations...
...covers, part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, ... 237 drum cleaning stage, image formation process 84 DSL lines, troubleshooting 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations...
Service Manual
Page 358
grounding sheet, HP LaserJet 3015 291 guide assembly, HP LaserJet 3015 295 HP LaserJet 3015 287 HP LaserJet 3020/3030 296 internal components 311 laser/scanner assembly 313 link assemblies, HP LaserJet 3015 291 link assemblies, HP LaserJet 3020/3030 299 link, coupling 315 LIU 305 media levers, HP LaserJet 3015 295 paper-pickup assembly 316 pickup roller, HP LaserJet 3015 293 platen, HP LaserJet 3015 295 power supplies 311 print cartridges...
grounding sheet, HP LaserJet 3015 291 guide assembly, HP LaserJet 3015 295 HP LaserJet 3015 287 HP LaserJet 3020/3030 296 internal components 311 laser/scanner assembly 313 link assemblies, HP LaserJet 3015 291 link assemblies, HP LaserJet 3020/3030 299 link, coupling 315 LIU 305 media levers, HP LaserJet 3015 295 paper-pickup assembly 316 pickup roller, HP LaserJet 3015 293 platen, HP LaserJet 3015 295 power supplies 311 print cartridges...
Service Manual
Page 360
... pads HP LaserJet 3020/3030 66 ADF, HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139 control-panel bezel 66 ECU 177 flatbed lid, HP LaserJet 3020/3030 134 formatter 171 front cover 165 fuser 184 fuser cover 164 HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet...
... pads HP LaserJet 3020/3030 66 ADF, HP LaserJet 3020/3030 104 control panel bezel, HP LaserJet 3015 112 control panel, HP LaserJet 3015 113 control panel, HP LaserJet 3020/3030 139 control-panel bezel 66 ECU 177 flatbed lid, HP LaserJet 3020/3030 134 formatter 171 front cover 165 fuser 184 fuser cover 164 HP LaserJet 3015 parts 107 HP LaserJet 3020/3030 parts 133 laser/scanner assembly 181 link assemblies, HP LaserJet...
Service Manual
Page 362
...HP LaserJet 3020/3030 299 stages image formation 83, 235 operation sequence 71 stall jams, ADF 95 standby power specifications 12 star screws 284 startup messages 75 statements Australian EMC 26 Declaration of Conformity 24, 25 FCC Part 68 requirements 20 Finland laser 26 IC CS-03 requirements 23 Korean EMI 26 laser... troubleshooting 231 telephones, connecting extra 231, 232 temperature specifications 8 storing paper 226 troubleshooting 214 tests control panel 235 drum rotation 237 half-self functional check 235 high-voltage contacts 238 text, troubleshooting misprinted 208, 212 scanned 220 Time...
...HP LaserJet 3020/3030 299 stages image formation 83, 235 operation sequence 71 stall jams, ADF 95 standby power specifications 12 star screws 284 startup messages 75 statements Australian EMC 26 Declaration of Conformity 24, 25 FCC Part 68 requirements 20 Finland laser 26 IC CS-03 requirements 23 Korean EMI 26 laser... troubleshooting 231 telephones, connecting extra 231, 232 temperature specifications 8 storing paper 226 troubleshooting 214 tests control panel 235 drum rotation 237 half-self functional check 235 high-voltage contacts 238 text, troubleshooting misprinted 208, 212 scanned 220 Time...
Service Manual
Page 363
...supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper feed ...229 copy quality 216 copying 190 country/region settings 264 critical error messages 201 curled pages 214, 226 dots or streaks in scans 220 drum rotation 237 DSL lines 231 error messages, control panel 193 event log codes 204 fax error-correction mode (ECM) 242 fax receive ...
...supply 81 removing 159 transfer stage, image formation process 83 transparencies cleaning print path with 50 loading 43 specifications 39 trays ADF input, removing HP LaserJet 3020/3030 133 ADF input, replacing 62 empty, error messages 200 feeding problems 227 included 2 loading 43 locating 5 media supported 37 paper feed ...229 copy quality 216 copying 190 country/region settings 264 critical error messages 201 curled pages 214, 226 dots or streaks in scans 220 drum rotation 237 DSL lines 231 error messages, control panel 193 event log codes 204 fax error-correction mode (ECM) 242 fax receive ...