HP Printers - Supported Citrix Presentation Server environments
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... warranties for technical or editorial errors or omissions contained herein. The information contained herein is planned to continue on the next release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in the express warranty ...Citrix, the Citrix logo, Citrix ICA, Citrix MetaFrame, and Citrix MetaFrame XP are U.S. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. registered trademarks of Citrix Systems, Inc. in...
... warranties for technical or editorial errors or omissions contained herein. The information contained herein is planned to continue on the next release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in the express warranty ...Citrix, the Citrix logo, Citrix ICA, Citrix MetaFrame, and Citrix MetaFrame XP are U.S. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject to change without notice. registered trademarks of Citrix Systems, Inc. in...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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... log by using the control panel. The device scans the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only). 2. If all -in -one only). 2. If the fax number that is not supported for Microsoft ...speed-dial entry, and then press MENU/ ENTER. Dial the first fax number by using one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log with the error and proceeds to a group of the following methods: Press the one of recipients that are calling ...
... log by using the control panel. The device scans the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in -one only). 2. If all -in -one only). 2. If the fax number that is not supported for Microsoft ...speed-dial entry, and then press MENU/ ENTER. Dial the first fax number by using one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log with the error and proceeds to a group of the following methods: Press the one of recipients that are calling ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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If you are finished dialing numbers, go to the next step. 5. The device sends the fax to the next number in -one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log by using the control panel. If a number in -one of the following tasks: ... is not supported in the software for Microsoft Windows 95 or Windows NT, but you can print the fax activity log by adding the error, and then it proceeds to each fax number. Complete one only), select YES when Send from the flatbed scanner (HP LaserJet 3030 all-in the group. Press FAX/SEND. Note 4.
If you are finished dialing numbers, go to the next step. 5. The device sends the fax to the next number in -one or HP LaserJet 3380 all redial attempts fail, the device updates the fax activity log by using the control panel. If a number in -one of the following tasks: ... is not supported in the software for Microsoft Windows 95 or Windows NT, but you can print the fax activity log by adding the error, and then it proceeds to each fax number. Complete one only), select YES when Send from the flatbed scanner (HP LaserJet 3030 all-in the group. Press FAX/SEND. Note 4.
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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... the fax activity log) and check the Status column for a delayed send. The originals might be sending a fax from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in memory for the job appears in -one ). See Using manual dial. Issue Cause Solution Outgoing fax calls continue to...-in-one or HP LaserJet 3380 all -in the fax log. See Loading originals to make sure that can be in a long fax number. Faxes you send have an error condition, such as being out of digits Try manually dialing the fax numbers in memory because it are correctly loaded ...
... the fax activity log) and check the Status column for a delayed send. The originals might be sending a fax from the flatbed scanner (HP LaserJet 3030 all-in-one or HP LaserJet 3380 all -in memory for the job appears in -one ). See Using manual dial. Issue Cause Solution Outgoing fax calls continue to...-in-one or HP LaserJet 3380 all -in the fax log. See Loading originals to make sure that can be in a long fax number. Faxes you send have an error condition, such as being out of digits Try manually dialing the fax numbers in memory because it are correctly loaded ...
HP LaserJet 3015, 3030, and 3380 All-in-One - (English/French) Fax Guide
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...91 DSL, defined 91 E electronic faxes receiving 40 sending 32 electronic User Guide 89 error-correction setting 65 extension phones receiving faxes from 61 troubleshooting 81 F fax activity log ...31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes 60 G glass-... splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-...
...91 DSL, defined 91 E electronic faxes receiving 40 sending 32 electronic User Guide 89 error-correction setting 65 extension phones receiving faxes from 61 troubleshooting 81 F fax activity log ...31 fax, defined 91 feeding problems, troubleshooting 80 fit-to-page setting 44 flatbed scanner default glass-size, setting 36 loading original documents 25 forwarding faxes 60 G glass-... splitter HP LaserJet 3015 all-in-one 11 HP LaserJet 3030 all-in-one 11 HP LaserJet 3380 all-in-one 12 troubleshooting 78, 79 jack, telephone line additional devices 15 HP LaserJet 3015 all-in-one 10 HP LaserJet 3030 all-...
HP LaserJet 3020 and 3030 All-in-One - User Guide
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...adjusting 22 restoring 15 device control panel components 6, 7 HP LaserJet 3020 all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages... character 103 duplexing, manual 40 duty cycle ADF 130 device 129 scanner 130 E e-mail, scanning to 65 EconoMode 25 EconoMode (Save ... Product Stewardship Program 142 environmental specifications 127 equipment components 5 error messages computer screen 95, 123 device control panel 109 European...speed 131 FCC regulations 134 features 4 feeding manually 20 Finland laser statement 139 folder, scanning to 65 forms printing 38 service...
...adjusting 22 restoring 15 device control panel components 6, 7 HP LaserJet 3020 all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages... character 103 duplexing, manual 40 duty cycle ADF 130 device 129 scanner 130 E e-mail, scanning to 65 EconoMode 25 EconoMode (Save ... Product Stewardship Program 142 environmental specifications 127 equipment components 5 error messages computer screen 95, 123 device control panel 109 European...speed 131 FCC regulations 134 features 4 feeding manually 20 Finland laser statement 139 folder, scanning to 65 forms printing 38 service...
HP LaserJet 3020 and 3030 All-in-One - User Guide
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... 153 scan quality improving and preventing problems 124 troubleshooting 120 scanner capacities and ratings 129 scanning black and white 78 book 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR,...140 Declaration of Conformity 138, 141 extended warranty 158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage environment, specifications 127 storing print cartridges 152 ...
... 153 scan quality improving and preventing problems 124 troubleshooting 120 scanner capacities and ratings 129 scanning black and white 78 book 59, 74 books 74 canceling 67 color 77 error messages 123 grayscale 78 HP Director 71 LaserJet Scan 68 loading originals 62 margins 129 methods 64 OCR,...140 Declaration of Conformity 138, 141 extended warranty 158 FCC Part 68 requirements 134 FCC regulations 134 Finland laser 139 IC CS-03 requirements 136 Korean EMI 139 laser safety 138 telephone consumer protection act 136 warranty 147 storage environment, specifications 127 storing print cartridges 152 ...
Service Manual
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...unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log... a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting the country...
...unit (LIU 171 Scanner support frame 175 Engine controller unit...177 Laser/scanner assembly 181 Main motor...182 Fuser...184 Paper-pickup assembly 186 6 Troubleshooting Basic troubleshooting ...188 Control-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log... a configuration report, demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu ...263 Adjusting the country...
Service Manual
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... 72 Chapter 4 Operational overview ENWW HP LaserJet 3020 and 3030 basic sequence of CALIBRATION until the Ready message appears on the control-panel display. To reduce power consumption and increase scanner bulb life. To reduce power consumption and increase scanner-bulb life beyond what can be achieved...on the control-panel display during this period will timeout (end) if the scanner bulb does not warm up the scanner bulb. Table 4-2. To warm up within 2 minutes, and an error message appears on product age and environmental conditions. Occurs 10 minutes after the ...
... 72 Chapter 4 Operational overview ENWW HP LaserJet 3020 and 3030 basic sequence of CALIBRATION until the Ready message appears on the control-panel display. To reduce power consumption and increase scanner bulb life. To reduce power consumption and increase scanner-bulb life beyond what can be achieved...on the control-panel display during this period will timeout (end) if the scanner bulb does not warm up the scanner bulb. Table 4-2. To warm up within 2 minutes, and an error message appears on product age and environmental conditions. Occurs 10 minutes after the ...
Service Manual
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... to the home position at the right side of the scan assembly and stops beneath the ADF scanner glass. The message Doc feeder jam. ENWW HP LaserJet 3020 and 3030 all-in the ADF input tray. Clear, Reload. ADF jam detection The ADF has two sensors that is in the ADF. A... jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. If the paper does not...
... to the home position at the right side of the scan assembly and stops beneath the ADF scanner glass. The message Doc feeder jam. ENWW HP LaserJet 3020 and 3030 all-in the ADF input tray. Clear, Reload. ADF jam detection The ADF has two sensors that is in the ADF. A... jam can be detected under the ADF scanner glass, an internal firmware error has probably occurred. If the paper does not...
Service Manual
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...-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log codes...204 Solving image-quality problems...Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems with digital subscriber line (DSL) connections 231 ...demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu...
...-panel messages ...193 Alert and warning messages 193 Critical error messages 201 Event-log codes...204 Solving image-quality problems...Solving print paper-feed problems 225 Jams occur in the automatic document feeder (ADF 227 Solving scanner (copier) paper-feed problems 229 Solving problems with digital subscriber line (DSL) connections 231 ...demonstration page, or menu structure 241 Printing all fax reports at once (HP LaserJet 3015 and 3030 only 241 T.30 protocol trace (HP LaserJet 3015 and 3030 only 241 Service-mode functions ...262 Secondary service menu 262 Developer's menu...
Service Manual
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...meets specifications detailed in this chapter, to correct the error. If the page prints, verify that the control-panel cables are undamaged and seated correctly but the problem persists, replace the control panel. HP LaserJet 3015, see Control-panel assembly. Cause Solution The ...list of common messages which appears later in the HP LaserJet Printer Family Print Media Guide. Control-panel display is seated into both the control panel and the scanner formatter. Print a page from a software program. HP LaserJet 3020 and 3030, see Controlpanel assembly. Control-panel display and ...
...meets specifications detailed in this chapter, to correct the error. If the page prints, verify that the control-panel cables are undamaged and seated correctly but the problem persists, replace the control panel. HP LaserJet 3015, see Control-panel assembly. Cause Solution The ...list of common messages which appears later in the HP LaserJet Printer Family Print Media Guide. Control-panel display is seated into both the control panel and the scanner formatter. Print a page from a software program. HP LaserJet 3020 and 3030, see Controlpanel assembly. Control-panel display and ...
Service Manual
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... frequently, see , Solving paperfeed problems). Alert and warning messages (continued) Control panel message Event log Description error message Recommended action No fax detected (HP LaserJet 3015 and 3030 only) None The product answered the incoming Allow the product to create a new group. See, Formatter and...### is empty. Add paper None The media input tray is empty (HP LaserJet 3015 and 3030 only) None The one -touch or speed-dial. in the media input tray. Retype the number. Scanner reserved for PC scan None A computer is empty. Printer tray is using...
... frequently, see , Solving paperfeed problems). Alert and warning messages (continued) Control panel message Event log Description error message Recommended action No fax detected (HP LaserJet 3015 and 3030 only) None The product answered the incoming Allow the product to create a new group. See, Formatter and...### is empty. Add paper None The media input tray is empty (HP LaserJet 3015 and 3030 only) None The one -touch or speed-dial. in the media input tray. Retype the number. Scanner reserved for PC scan None A computer is empty. Printer tray is using...
Service Manual
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... the FFC connection between the formatter and the scanner. If the error persists, replace the laser scanner assembly. See Laser/scanner assembly. HP LaserJet 3020 and 3030 only: update the firmware. Table 6-2. Try connecting the product to initialize. If the error persists, replace the laser/scanner assembly. Recommended action Turn off then on the laser/scanner. Turn off the power by using the power...
... the FFC connection between the formatter and the scanner. If the error persists, replace the laser scanner assembly. See Laser/scanner assembly. HP LaserJet 3020 and 3030 only: update the firmware. Table 6-2. Try connecting the product to initialize. If the error persists, replace the laser/scanner assembly. Recommended action Turn off then on the laser/scanner. Turn off the power by using the power...
Service Manual
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... panel message Event log Description error message Recommended action ADF door is open (HP LaserJet 3020 and 3030 only) None The ADF lid is open or a sensor is installed correctly and that the ADF lid is part of the flatbed lid). CIS Scanner Error (HP LaserJet 3015) None The scanner assembly experienced an internal error. Table 6-2. ENWW Control-panel messages...
... panel message Event log Description error message Recommended action ADF door is open (HP LaserJet 3020 and 3030 only) None The ADF lid is open or a sensor is installed correctly and that the ADF lid is part of the flatbed lid). CIS Scanner Error (HP LaserJet 3015) None The scanner assembly experienced an internal error. Table 6-2. ENWW Control-panel messages...
Service Manual
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...The scan module will illuminate. Cycle the power and watch the movement of the configuration report. If the error persists, replace the scanner assembly. Table 6-2. When it begins the startup cycle farther to the left and the bulb will move the... edge of the event. If the error persists, lift the flatbed to move to initialize. Critical error messages (continued) Control panel message Event log Description error message Recommended action Scanner Bulb Failure (HP LaserJet None 3020 and 3030 only) The scanner assembly experienced an error in the event-log section of the...
...The scan module will illuminate. Cycle the power and watch the movement of the configuration report. If the error persists, replace the scanner assembly. Table 6-2. When it begins the startup cycle farther to the left and the bulb will move the... edge of the event. If the error persists, lift the flatbed to move to initialize. Critical error messages (continued) Control panel message Event log Description error message Recommended action Scanner Bulb Failure (HP LaserJet None 3020 and 3030 only) The scanner assembly experienced an error in the event-log section of the...
Service Manual
Page 351
... 201 51 Laser Error message 202 52 Scanner Error message 202 79 Error message 202 A abbreviations, fax 257 ac bias 83 ac power distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input...
... 201 51 Laser Error message 202 52 Scanner Error message 202 79 Error message 202 A abbreviations, fax 257 ac bias 83 ac power distribution 80 acoustic emissions 9, 11, 12 adding paper 43 ADF copying, troubleshooting 190 door open error message 203 duty cycle 11 features 3 feeding problems, troubleshooting 229, 230 input tray, removing HP LaserJet 3020/3030 133 input...
Service Manual
Page 352
...237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) 91 CIS Scanner Error message 203 classes, HP Technical Training 282 cleaning about, precautions 50 exterior 50 glass 51 high-voltage connection points 238 lid backing 52 ... 248 Coldfire processor 75 colored paper, troubleshooting 218 Comm. error message 194 commands, PJL 268 Common settings menu 35 communication operations 75, 77 complex pages, printing 77 component locations HP LaserJet 3015 272, 277 HP LaserJet 3020/3030 276, 277 conditioning stage, image formation process 83 configuration ...
...237 half-self-test 235 high-voltage contacts 238 circuitry, power system 80 CIS (contact image sensor) 91 CIS Scanner Error message 203 classes, HP Technical Training 282 cleaning about, precautions 50 exterior 50 glass 51 high-voltage connection points 238 lid backing 52 ... 248 Coldfire processor 75 colored paper, troubleshooting 218 Comm. error message 194 commands, PJL 268 Common settings menu 35 communication operations 75, 77 complex pages, printing 77 component locations HP LaserJet 3015 272, 277 HP LaserJet 3020/3030 276, 277 conditioning stage, image formation process 83 configuration ...
Service Manual
Page 353
...part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230 curl, ... 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations 80 paper feeding operations 84 removing 177 edges, not printing 207...
...part numbers 311 covers, removing front 165 fuser 164 print-cartridge 163 rear 164 scanner side, HP LaserJet 3015 110 scanner top, HP LaserJet 3015 126 side 161 top, HP LaserJet 3015 129 CPU, formatter 75 critical error messages 201 crooked pages, troubleshooting 213, 217 crooked scans, troubleshooting 230 curl, ... 231 DSP circuitry 96 duty cycle ADF 9, 11 product 9, 11 scanner 9, 11 E ECM (error-correction mode) 242 EconoMode 76 ECU assembly, part numbers 313 functions 78 jam detection operations 85 laser/scanner operations 80 paper feeding operations 84 removing 177 edges, not printing 207...
Service Manual
Page 354
... system, paper ADF operations, HP LaserJet 3020/3030 94 ADF, HP LaserJet 3015 88 printer 84 feeding problems, troubleshooting copier/scanner 229 printer 225 film, transparency cleaning print path with 50 loading 39, 43 336 Index Finland laser safety 26 Fit to Page error message 197 flash memory, fax 99 flatbed lid, removing HP LaserJet 3020/3030 134 loading originals 46...
... system, paper ADF operations, HP LaserJet 3020/3030 94 ADF, HP LaserJet 3015 88 printer 84 feeding problems, troubleshooting copier/scanner 229 printer 225 film, transparency cleaning print path with 50 loading 39, 43 336 Index Finland laser safety 26 Fit to Page error message 197 flash memory, fax 99 flatbed lid, removing HP LaserJet 3020/3030 134 loading originals 46...