HP Printers - Supported Citrix Presentation Server environments
Page 21
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
HP Business Inkjet 2800 - Getting Started Guide
Page 15
... status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one of the print job. For more information about printer messages or menus. 3 Attention light ( ): Indicates one level in the future. 15 If the printer is online and ready to a network, an additional... return to it takes to the printer. this button only once to call HP, print the configuration page before calling. The printer is connected to a network, you can use the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP...
... status and error messages, as well as ink cartridge levels. 6 Back button ( ): Navigates backward one of the print job. For more information about printer messages or menus. 3 Attention light ( ): Indicates one level in the future. 15 If the printer is online and ready to a network, an additional... return to it takes to the printer. this button only once to call HP, print the configuration page before calling. The printer is connected to a network, you can use the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP...
HP Business Inkjet 2800 - Getting Started Guide
Page 16
...cartridges are secure. z The printer is not jammed in their correct color-coded slots. See your computer, and re-install the printer driver. 16 z You are not running the installation program again: z All cable connections to the computer and the printer are properly installed in the printer...you are removed from http://www.hp.com/support/businessinkjet2800. z Rear access panel or auto-duplex unit is not recommended that you assign the printer with hardware and software installation. z Printer can download the printer driver from the printer. z If the computer cannot ...
...cartridges are secure. z The printer is not jammed in their correct color-coded slots. See your computer, and re-install the printer driver. 16 z You are not running the installation program again: z All cable connections to the computer and the printer are properly installed in the printer...you are removed from http://www.hp.com/support/businessinkjet2800. z Rear access panel or auto-duplex unit is not recommended that you assign the printer with hardware and software installation. z Printer can download the printer driver from the printer. z If the computer cannot ...
HP Business Inkjet 2800 - Getting Started Guide
Page 25
... to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a defect in any HP support contract with such local law. Contracts for the product. 7 HP shall have other problems, including those defects that arise as a result of a non-HP ink cartridge or a refilled ink cartridge does not...
... to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a defect in any HP support contract with such local law. Contracts for the product. 7 HP shall have other problems, including those defects that arise as a result of a non-HP ink cartridge or a refilled ink cartridge does not...
HP Business Inkjet 2800 - User Guide
Page 6
... EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66 Troubleshooting tips and resources 67...
... EIO menu 56 Disabling network protocols (optional 58 Resetting the HP Jetdirect print server 59 Printing control-panel menu map 59 Changing printer settings from the control panel 59 6 Maintaining and troubleshooting Replacing the ink cartridges 60 Maintaining the printheads 61 Calibrating the color 66 Calibrating the linefeed 66 Troubleshooting tips and resources 67...
HP Business Inkjet 2800 - User Guide
Page 10
Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
Getting started ENWW Understanding the printer parts Front view 1 13 8 9 10 11 12 13 14 1 Control panel 2 Printhead cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Tray 1 9 Stack indicator 10 Guides 11 Output tray 12 Tray 2 13 Tray extension lock 14 Tray 2 Cover 23 4 6 7 5 8 1 -
HP Business Inkjet 2800 - User Guide
Page 33
... Job Accounting in the right pane. myPrintMileage Supplies usage of ink cartridges and printheads. ENWW Managing the printer 31 Embedded Web server (EWS) z Printer status information: Click the Information tab, and then click an option available on the Printer Status tab. See myPrintMileage. HP Web Jetadmin software Supplies information and network status. See Control panel...
... Job Accounting in the right pane. myPrintMileage Supplies usage of ink cartridges and printheads. ENWW Managing the printer 31 Embedded Web server (EWS) z Printer status information: Click the Information tab, and then click an option available on the Printer Status tab. See myPrintMileage. HP Web Jetadmin software Supplies information and network status. See Control panel...
HP Business Inkjet 2800 - User Guide
Page 37
... by an audio alert when an error occurs, as well as to the printer name, and then click the Toolbox icon. Tabs Contents Printer Status z Selected printer Displays a list of installed printers that HP provides to this guide for each cartridge. ENWW Managing the printer 35 Also, you can turn on the Starter CD. See myPrintMileage for...
... by an audio alert when an error occurs, as well as to the printer name, and then click the Toolbox icon. Tabs Contents Printer Status z Selected printer Displays a list of installed printers that HP provides to this guide for each cartridge. ENWW Managing the printer 35 Also, you can turn on the Starter CD. See myPrintMileage for...
HP Business Inkjet 2800 - User Guide
Page 40
...this page shows the network settings for the printer. If you need to call HP, it is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (...represented in graphical form as the firmware version number, model name, and amount of recent events. Warranty Quick Reference. 38 4 - If the printer...is often useful to print the configuration page before calling. 1 2 3 4 1 Printer Information: Shows general printer information, such as gauges). 3 Printhead Status: Shows the printhead health status and ...
...this page shows the network settings for the printer. If you need to call HP, it is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (...represented in graphical form as the firmware version number, model name, and amount of recent events. Warranty Quick Reference. 38 4 - If the printer...is often useful to print the configuration page before calling. 1 2 3 4 1 Printer Information: Shows general printer information, such as gauges). 3 Printhead Status: Shows the printhead health status and ...
HP Business Inkjet 2800 - User Guide
Page 41
... (for products. Do not cancel the firmware upgrade after you have performed the upgrade. z Toolbox (Windows) On the Printer Status tab, click Ink Cartridge Information, and then click Print. You can also obtain information about available upgrades at the command prompt. • path is the ...hard disk of the firmware upgrade file that you downloaded from the website • portname is available, a notification message appears on the HP Instant Support homepage. Note To upgrade the firmware by using the MS-DOS prompt (Windows only) To upgrade the firmware using this procedure, ...
... (for products. Do not cancel the firmware upgrade after you have performed the upgrade. z Toolbox (Windows) On the Printer Status tab, click Ink Cartridge Information, and then click Print. You can also obtain information about available upgrades at the command prompt. • path is the ...hard disk of the firmware upgrade file that you downloaded from the website • portname is available, a notification message appears on the HP Instant Support homepage. Note To upgrade the firmware by using the MS-DOS prompt (Windows only) To upgrade the firmware using this procedure, ...
HP Business Inkjet 2800 - User Guide
Page 49
5 Control panel The control panel allows you to resolve the messages, or turn off the printer and turn it on again. z Status messages Reflect the current state of a device failure, contact HP (see HP Instant Support). For example, INK LOW IN BLACK CARTRIDGE. If the message persists, write down the error code and go to...
5 Control panel The control panel allows you to resolve the messages, or turn off the printer and turn it on again. z Status messages Reflect the current state of a device failure, contact HP (see HP Instant Support). For example, INK LOW IN BLACK CARTRIDGE. If the message persists, write down the error code and go to...
HP Business Inkjet 2800 - User Guide
Page 50
.... LOAD [SIZE] MEDIA IN TRAY [X]. Ensure the printhead or ink cartridge is in the printer. INK LOW IN [COLOR] CARTRIDGE The ink cartridge is running low on : z Replacing the printheads or ink cartridges: See Replacing the ink cartridges and Maintaining the printheads. Replace with a HP printhead or ink cartridge to continue printing. Control-panel messages The following table describes...
.... LOAD [SIZE] MEDIA IN TRAY [X]. Ensure the printhead or ink cartridge is in the printer. INK LOW IN [COLOR] CARTRIDGE The ink cartridge is running low on : z Replacing the printheads or ink cartridges: See Replacing the ink cartridges and Maintaining the printheads. Replace with a HP printhead or ink cartridge to continue printing. Control-panel messages The following table describes...
HP Business Inkjet 2800 - User Guide
Page 51
...://www.hp.com/go/anticounterfeit. The printer is performing some tasks. HP recognizes customer's choice, but cannot guarantee the quality or reliability of using non-HP ink cartridges will not be affected. ENWW Understanding control-panel messages 49 You may be covered under warranty. Replace with a HP ink cartridge. Message [COLOR] INK CARTRIDGE IS EXPIRING SOON NON-HP [COLOR] INK CARTRIDGE... Printer services...
...://www.hp.com/go/anticounterfeit. The printer is performing some tasks. HP recognizes customer's choice, but cannot guarantee the quality or reliability of using non-HP ink cartridges will not be affected. ENWW Understanding control-panel messages 49 You may be covered under warranty. Replace with a HP ink cartridge. Message [COLOR] INK CARTRIDGE IS EXPIRING SOON NON-HP [COLOR] INK CARTRIDGE... Printer services...
HP Business Inkjet 2800 - User Guide
Page 62
... guarantee the quality or reliability of printer management tools. For information about using non-HP or refilled ink cartridges is turned on. 2 Lift to open the ink cartridge cover. 60 6 - To find out which ink cartridges work with your printer, see Overview of non-HP ink cartridges. Do not remove a cartridge from the printer for long periods of using these...
... guarantee the quality or reliability of printer management tools. For information about using non-HP or refilled ink cartridges is turned on. 2 Lift to open the ink cartridge cover. 60 6 - To find out which ink cartridges work with your printer, see Overview of non-HP ink cartridges. Do not remove a cartridge from the printer for long periods of using these...
HP Business Inkjet 2800 - User Guide
Page 63
...the automatic printhead cleaning process. When the quality of printouts deteriorates, complete the following: z Check the health of the configuration page. HP is bad, clean or replace the printhead. ENWW Maintaining the printheads 61 See Understanding and printing the configuration page. z From the ... in the left pane. Press down firmly on the cartridge to the printer that requires replacement by clogged ink nozzles and you . 4 Remove the new ink cartridge from its package. 5 Insert the cartridge into its own color-coded slot. z From the configuration page Check the printhead...
...the automatic printhead cleaning process. When the quality of printouts deteriorates, complete the following: z Check the health of the configuration page. HP is bad, clean or replace the printhead. ENWW Maintaining the printheads 61 See Understanding and printing the configuration page. z From the ... in the left pane. Press down firmly on the cartridge to the printer that requires replacement by clogged ink nozzles and you . 4 Remove the new ink cartridge from its package. 5 Insert the cartridge into its own color-coded slot. z From the configuration page Check the printhead...
HP Business Inkjet 2800 - User Guide
Page 65
...on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of its slot. 5 Remove the new printhead from its package, and then remove the protective tape. 6 Insert the printhead into its color-coded slot. See To clean ...printheads automatically and To clean the printhead contacts manually. 1 Ensure the printer is plugged in and turned on the printhead to pull the printhead out of a printhead ...
...on . 2 Lift the ink cartridge cover, and then lift the printhead cover. 3 Lift to open the printhead latch. 4 Lift the handle of its slot. 5 Remove the new printhead from its package, and then remove the protective tape. 6 Insert the printhead into its color-coded slot. See To clean ...printheads automatically and To clean the printhead contacts manually. 1 Ensure the printer is plugged in and turned on the printhead to pull the printhead out of a printhead ...
HP Business Inkjet 2800 - User Guide
Page 66
... Close the covers. 9 Wait while the printer initializes the printheads and prints two alignment pages. Printhead contacts contain sensitive electronic components that can be damaged easily. 1 Ensure the printer is plugged in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or... three seconds, and then unplug the printer power cord. 4 Lift to clean the printheads automatically.
... Close the covers. 9 Wait while the printer initializes the printheads and prints two alignment pages. Printhead contacts contain sensitive electronic components that can be damaged easily. 1 Ensure the printer is plugged in and turned on. 2 Lift the ink cartridge cover and printhead cover. 3 Wait two or... three seconds, and then unplug the printer power cord. 4 Lift to clean the printheads automatically.
HP Business Inkjet 2800 - User Guide
Page 69
...cord. 4 Press (Power button) to warm up. Ensure you have removed the tape from the printer. z Rear access panel or auto-duplex unit is on the printer. z All packing tapes and materials are removed from each one to a functioning alternating current (AC... see Resolving paper-feed problems. Some printer problems can print a configuration page. See Understanding and printing the configuration page. z You are performing a task. For Windows, set as the default in their correct color-coded slots. z Printheads and ink cartridges are closed. Troubleshooting tips and resources ...
...cord. 4 Press (Power button) to warm up. Ensure you have removed the tape from the printer. z Rear access panel or auto-duplex unit is on the printer. z All packing tapes and materials are removed from each one to a functioning alternating current (AC... see Resolving paper-feed problems. Some printer problems can print a configuration page. See Understanding and printing the configuration page. z You are performing a task. For Windows, set as the default in their correct color-coded slots. z Printheads and ink cartridges are closed. Troubleshooting tips and resources ...
HP Business Inkjet 2800 - User Guide
Page 73
... printing, ensure Preserve Layout is selected in the printer driver. See the release notes for specific help. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting print media), and try to use.... z Make sure you have loaded. See Changing print settings. ENWW Poor print quality and unexpected printouts 71 Make sure the media used meets HP specifications (see Maintaining the printheads), ...
... printing, ensure Preserve Layout is selected in the printer driver. See the release notes for specific help. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any clogged or worn printheads or low ink cartridges (see Selecting print media), and try to use.... z Make sure you have loaded. See Changing print settings. ENWW Poor print quality and unexpected printouts 71 Make sure the media used meets HP specifications (see Maintaining the printheads), ...
HP Business Inkjet 2800 - User Guide
Page 75
If the printer starts printing the next page while the printed page is not filling the text or graphics completely Check the ink cartridges Ink cartridges might have run out of ink. Alternatively, enable the OUTPUT RAMP EXTENSION on each other, print using the Normal or Best print mode. Clean... auto-duplex unit After extensive printing, ink might be deposited on the inside of the auto-duplex unit. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. Check the media type Some media types are not suitable for use the output ramp to smear....
If the printer starts printing the next page while the printed page is not filling the text or graphics completely Check the ink cartridges Ink cartridges might have run out of ink. Alternatively, enable the OUTPUT RAMP EXTENSION on each other, print using the Normal or Best print mode. Clean... auto-duplex unit After extensive printing, ink might be deposited on the inside of the auto-duplex unit. Or try removing and reinstalling the cartridges, make sure they snap firmly into place. Check the media type Some media types are not suitable for use the output ramp to smear....