HP Printers - Supported Citrix Presentation Server environments
Page 21
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported. HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 5
... paper and configure media types and sizes 2-6 Install the ink cartridges 2-8 Install the printheads 2-8 Install the printer software and connect the interface cable . . .2-9 Enable the HP Auto-Duplex Unit in the printer driver (optional 2-14 Using the printer with a Macintosh computer Macintosh printing software components 3-1 Installing the printer software and connecting the interface cable . .3-2 Connecting the...
... paper and configure media types and sizes 2-6 Install the ink cartridges 2-8 Install the printheads 2-8 Install the printer software and connect the interface cable . . .2-9 Enable the HP Auto-Duplex Unit in the printer driver (optional 2-14 Using the printer with a Macintosh computer Macintosh printing software components 3-1 Installing the printer software and connecting the interface cable . .3-2 Connecting the...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 7
...8-5 Solving advanced printer problems 8-6 Problems with the printer 8-6 Printing problems 8-10 Color problems 8-18 Paper-handling problems 8-21 Solving media feed problems 8-23 Incorrect media type or size 8-23 Media jams 8-24 Replacing ink cartridges and printheads 8-... 9-3 Ink cartridges 9-3 Printheads 9-3 Everyday paper 9-3 Business communication paper 9-4 Presentation paper 9-6 Photo paper 9-6 Design paper 9-8 Contacting customer support and specifications Contacting customer support 10-1 Finding HP help on the Web 10-1 Telephone support 10-2 Printer specifications 10-4...
...8-5 Solving advanced printer problems 8-6 Problems with the printer 8-6 Printing problems 8-10 Color problems 8-18 Paper-handling problems 8-21 Solving media feed problems 8-23 Incorrect media type or size 8-23 Media jams 8-24 Replacing ink cartridges and printheads 8-... 9-3 Ink cartridges 9-3 Printheads 9-3 Everyday paper 9-3 Business communication paper 9-4 Presentation paper 9-6 Photo paper 9-6 Design paper 9-8 Contacting customer support and specifications Contacting customer support 10-1 Finding HP help on the Web 10-1 Telephone support 10-2 Printer specifications 10-4...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 11
Both tray 1 and tray 2 have tray extension locks.) 2 LCD control panel 3 Top cover 4 Printhead cover 5 Ink cartridge cover 6 Front manual feed 7 Tray 2 base (holds tray 2 and supports the printer) 8 Tray 1 9 Output tray 10 Paper guide 11 Tray 2 12 Tray 2 cover ENWW 2-1 2 Setting up Understanding printer parts 3 2 4 5 6 7 8 9 1 12 10 11 1 Tray extension lock (It allows a tray to be expanded to accommodate larger media sizes.
Both tray 1 and tray 2 have tray extension locks.) 2 LCD control panel 3 Top cover 4 Printhead cover 5 Ink cartridge cover 6 Front manual feed 7 Tray 2 base (holds tray 2 and supports the printer) 8 Tray 1 9 Output tray 10 Paper guide 11 Tray 2 12 Tray 2 cover ENWW 2-1 2 Setting up Understanding printer parts 3 2 4 5 6 7 8 9 1 12 10 11 1 Tray extension lock (It allows a tray to be expanded to accommodate larger media sizes.
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 12
To lift this latch, you must be engaged for installing or removing printheads from their color-coded sockets. 2 1 4 3 4 7 1 Printhead access latch (It provides access for the printer to the carriage lock and must turn on the printer and install the ink cartridges first.) 2 Ink cartridge cover 3 Printhead cover 5 6 4 Ink cartridges 5 Hook (connects to operate) 6 Carriage lock (secures the printhead access latch) 7 Printheads 2-2 ENWW
To lift this latch, you must be engaged for installing or removing printheads from their color-coded sockets. 2 1 4 3 4 7 1 Printhead access latch (It provides access for the printer to the carriage lock and must turn on the printer and install the ink cartridges first.) 2 Ink cartridge cover 3 Printhead cover 5 6 4 Ink cartridges 5 Hook (connects to operate) 6 Carriage lock (secures the printhead access latch) 7 Printheads 2-2 ENWW
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 18
... the remaining options when you install the printheads. 1 Lift the ink cartridge cover. 2 Remove each ink cartridge into its color-coded socket. 4 Press firmly on the cartridges to ensure proper contact. Do not attempt to force open the printhead access latch. 1 If the printer is not already on, turn it forward and down to release...
... the remaining options when you install the printheads. 1 Lift the ink cartridge cover. 2 Remove each ink cartridge into its color-coded socket. 4 Press firmly on the cartridges to ensure proper contact. Do not attempt to force open the printhead access latch. 1 If the printer is not already on, turn it forward and down to release...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 19
...the hook catches the carriage lock, and then push the latch towards the back of the ink cartridges. 8 Press firmly on each printhead into its color-coded socket. The color positioning of the printheads does not correspond to close the printhead access latch. 10 Close the printhead... cover and the ink cartridge cover. 11 Wait while the printer initializes the printheads. For local printing, you can be ...
...the hook catches the carriage lock, and then push the latch towards the back of the ink cartridges. 8 Press firmly on each printhead into its color-coded socket. The color positioning of the printheads does not correspond to close the printhead access latch. 10 Close the printhead... cover and the ink cartridge cover. 11 Wait while the printer initializes the printheads. For local printing, you can be ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 41
... ink levels in a nonrecoverable error state (amber). 2 RESUME: Continues a print job 5 Power button: Turns the that Blinks when the printer is is waiting. printer OFF and ON. 3 CANCEL: Cancels the current 6 MENU: Cycles through the 4 Indicator light: Lights up when selected menu item's values.... 5 Using the LCD control panel The LCD control panel allows you to LCD control panel menus. intervention or is in the ink cartridges. ...
... ink levels in a nonrecoverable error state (amber). 2 RESUME: Continues a print job 5 Power button: Turns the that Blinks when the printer is is waiting. printer OFF and ON. 3 CANCEL: Cancels the current 6 MENU: Cycles through the 4 Indicator light: Lights up when selected menu item's values.... 5 Using the LCD control panel The LCD control panel allows you to LCD control panel menus. intervention or is in the ink cartridges. ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 43
DIAGNOSTICS PRINT SERVICE N.A. INFO PRINT EXTENDED N.A. If an HP Jetdirect print server is installed, two pages will be used by service technicians to diagnose problems with the printer. Prints the internal Postscript fonts. ENWW 5-3 Prints a sample page. CONFIGURATION...printer. LIST PRINT DEMO N.A. Prints patterns that give details about the printer and its configuration. Prints the internal PCL 5C fonts. Prints a single reference page describing current configuration settings (firmware version, model, accessories installed, fonts installed, I/O support, cartridge...
DIAGNOSTICS PRINT SERVICE N.A. INFO PRINT EXTENDED N.A. If an HP Jetdirect print server is installed, two pages will be used by service technicians to diagnose problems with the printer. Prints the internal Postscript fonts. ENWW 5-3 Prints a sample page. CONFIGURATION...printer. LIST PRINT DEMO N.A. Prints patterns that give details about the printer and its configuration. Prints the internal PCL 5C fonts. Prints a single reference page describing current configuration settings (firmware version, model, accessories installed, fonts installed, I/O support, cartridge...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 51
Communication between the printer and computer has been interrupted. Common printer messages Note The table in the printer) to the printer's predetermined factory values. Message Explanation Recommended action [COLOR] INK CARTRIDGE EMPTY The cartridge is out of the recommended actions, contact an HP-authorized service or support provider. ENWW 5-11 You want to print. This option does not reset...
Communication between the printer and computer has been interrupted. Common printer messages Note The table in the printer) to the printer's predetermined factory values. Message Explanation Recommended action [COLOR] INK CARTRIDGE EMPTY The cartridge is out of the recommended actions, contact an HP-authorized service or support provider. ENWW 5-11 You want to print. This option does not reset...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 52
... action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is aligning the printheads. Open the ink cartridge door and see whether the cartridge is stacked correctly. If none of these situations exists, replace the cartridge. [COLOR] PRINTHEAD MISSING The printer cannot detect...call HP. Open the printhead door and see whether the cartridge is missing, improperly installed, or defective. No action required CHECK PAPER ALIGNED CORRECTLY IN TRAY The paper loaded in the printer. Printing the back of the printer. CANCELLING JOB The printer is...
... action [COLOR] INK CARTRIDGE MISSING The printer cannot detect the ink cartridge because it is aligning the printheads. Open the ink cartridge door and see whether the cartridge is stacked correctly. If none of these situations exists, replace the cartridge. [COLOR] PRINTHEAD MISSING The printer cannot detect...call HP. Open the printhead door and see whether the cartridge is missing, improperly installed, or defective. No action required CHECK PAPER ALIGNED CORRECTLY IN TRAY The paper loaded in the printer. Printing the back of the printer. CANCELLING JOB The printer is...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 53
... JAM: [JAM MESSAGE] PERSONALITY CARD NOT FOUND PRINTED PAGE IS DRYING. CANCEL to other pages. If the error message persists, call HP. If you press RESUME to continue, the ink might smear on the page or the page might stick to delete the print job... cloth to print. ENWW 5- 1 3 NOT FOUND [TRAY] [MEDIASIZE] [MEDIATYPE]. PRESS RESUME TO CONTINUE REPLACE [COLOR] INK CARTRIDGE REPLACE [COLOR] PRINTHEAD The tray settings or the media Load the correct media in the loaded in the printer. Clear the jammed media. For more information about clearing media jams, see "Networking accessories...
... JAM: [JAM MESSAGE] PERSONALITY CARD NOT FOUND PRINTED PAGE IS DRYING. CANCEL to other pages. If the error message persists, call HP. If you press RESUME to continue, the ink might smear on the page or the page might stick to delete the print job... cloth to print. ENWW 5- 1 3 NOT FOUND [TRAY] [MEDIASIZE] [MEDIATYPE]. PRESS RESUME TO CONTINUE REPLACE [COLOR] INK CARTRIDGE REPLACE [COLOR] PRINTHEAD The tray settings or the media Load the correct media in the loaded in the printer. Clear the jammed media. For more information about clearing media jams, see "Networking accessories...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 55
...bidirectional communication. Preferences Use the Preferences dialog box to enable or disable bidirectional communication. Printer Status tab The Printer Status tab displays the printer and ink cartridge status. You can specify whether you want to display the status. The drop-down...the cartridges. The Printer Status tab is only available if the printer is available for basic printing tasks and provides help solving problems. The Toolbox is connected to a network. 6 Using remote diagnostics tools Using the HP Business Inkjet 2600 Series Toolbox Note The HP Business Inkjet 2600 ...
...bidirectional communication. Preferences Use the Preferences dialog box to enable or disable bidirectional communication. Printer Status tab The Printer Status tab displays the printer and ink cartridge status. You can specify whether you want to display the status. The drop-down...the cartridges. The Printer Status tab is only available if the printer is available for basic printing tasks and provides help solving problems. The Toolbox is connected to a network. 6 Using remote diagnostics tools Using the HP Business Inkjet 2600 Series Toolbox Note The HP Business Inkjet 2600 ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 58
... has been printed from your network administrator before changing the printer's configuration. Status ! The most recent items in the printer event log. Ink Supplies This page shows the current ink cartridge levels and printhead health status for the printer, the version number of the printer and its supplies. Ink supplies levels are provided with your...
... has been printed from your network administrator before changing the printer's configuration. Status ! The most recent items in the printer event log. Ink Supplies This page shows the current ink cartridge levels and printhead health status for the printer, the version number of the printer and its supplies. Ink supplies levels are provided with your...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 84
...down the error code and contact HP. For more information about maintaining ink cartridges and printheads, see "Replacing ink cartridges and printheads" and "Maintaining the printheads." Step 6: Check the printer setup Make sure the printer is flashing and the printer does not print, lift up the... the hook on the printhead access latch. Step 5: Check the ink cartridges and printheads Make sure all four ink cartridges and printheads are not empty. For information about checking printer settings, see "Understanding LCD control panel parts." For more information the indicator...
...down the error code and contact HP. For more information about maintaining ink cartridges and printheads, see "Replacing ink cartridges and printheads" and "Maintaining the printheads." Step 6: Check the printer setup Make sure the printer is flashing and the printer does not print, lift up the... the hook on the printhead access latch. Step 5: Check the ink cartridges and printheads Make sure all four ink cartridges and printheads are not empty. For information about checking printer settings, see "Understanding LCD control panel parts." For more information the indicator...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 86
... an HP Jetdirect print server is installed, two pages print. 8-4 ENWW Printing a Configuration Page 1 2 3 Note Item Description 1 Printer Information: Shows general printer information, such as firmware version number, model name, and memory installed. 2 Printheads Information: Shows printhead health information for each printhead. 3 Ink Cartridges Information: Shows the amount of ink left in each ink cartridge...
... an HP Jetdirect print server is installed, two pages print. 8-4 ENWW Printing a Configuration Page 1 2 3 Note Item Description 1 Printer Information: Shows general printer information, such as firmware version number, model name, and memory installed. 2 Printheads Information: Shows printhead health information for each printhead. 3 Ink Cartridges Information: Shows the amount of ink left in each ink cartridge...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 87
...The information on the LCD control panel until INFORMATION MENU appears. 2 Press ITEM until PRINT DIAGNOSTIC PAGE appears. 3 Press SELECT to troubleshoot any printer problem. 1 2 3 Item Description 1 Printheads Information: Shows printhead information, such as the model name, out-of-warranty date, and the ...date, and the amount of ink consumed for each ink cartridge. 3 Nozzle patterns: Indicate whether the printheads have faulty nozzles. To print a Diagnostic Page 1 Press MENU on the diagnostic page is useful to the HP Customer Care Center in helping you to print the diagnostic ...
...The information on the LCD control panel until INFORMATION MENU appears. 2 Press ITEM until PRINT DIAGNOSTIC PAGE appears. 3 Press SELECT to troubleshoot any printer problem. 1 2 3 Item Description 1 Printheads Information: Shows printhead information, such as the model name, out-of-warranty date, and the ...date, and the amount of ink consumed for each ink cartridge. 3 Nozzle patterns: Indicate whether the printheads have faulty nozzles. To print a Diagnostic Page 1 Press MENU on the diagnostic page is useful to the HP Customer Care Center in helping you to print the diagnostic ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 88
...showing common printer errors, see the electronic HP Jetdirect Print Server Administrator's Guide on the Starter CD. Also make sure that the printer cable is firmly connected from your computer and that the power cable is connected directly to make sure the ink cartridges, printheads,... and print media are encountering, and then follow the instructions for error messages For a list of the following information provides solutions to the wall outlet. Solving advanced printer problems Note The following , and then try...
...showing common printer errors, see the electronic HP Jetdirect Print Server Administrator's Guide on the Starter CD. Also make sure that the printer cable is firmly connected from your computer and that the power cable is connected directly to make sure the ink cartridges, printheads,... and print media are encountering, and then follow the instructions for error messages For a list of the following information provides solutions to the wall outlet. Solving advanced printer problems Note The following , and then try...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 90
... media, see "Selecting and loading print media." ! Check the print media Make sure media is loaded correctly in the printer. Check the ink cartridges and printheads Make sure the ink cartridges and printheads are properly installed. Try printing a "sample page" 1 Press MENU on again. The indicator light on the... latch and printhead cover. Nothing is turned on the LCD control panel blinks green when the printer is not jammed in the paper tray and that contain many fonts, graphics, and color photos take longer to print the demo page. 8-8 ENWW Check the power Make sure the ...
... media, see "Selecting and loading print media." ! Check the print media Make sure media is loaded correctly in the printer. Check the ink cartridges and printheads Make sure the ink cartridges and printheads are properly installed. Try printing a "sample page" 1 Press MENU on again. The indicator light on the... latch and printhead cover. Nothing is turned on the LCD control panel blinks green when the printer is not jammed in the paper tray and that contain many fonts, graphics, and color photos take longer to print the demo page. 8-8 ENWW Check the power Make sure the ...
HP Business Inkjet 2600/2600dn - (English) User's Guide
Page 92
...for information on your print job. To make sure the printer is selected as a Zip drive. 8-10 ENWW For information about setting the default printer in Windows, see "Setting the default printer." Check the ink cartridges If you have removed the printhead protective tapes that cover the... ink nozzles. ! For information about setting the default printer in the computer is printed ! Make sure...
...for information on your print job. To make sure the printer is selected as a Zip drive. 8-10 ENWW For information about setting the default printer in Windows, see "Setting the default printer." Check the ink cartridges If you have removed the printhead protective tapes that cover the... ink nozzles. ! For information about setting the default printer in the computer is printed ! Make sure...