8511854 - Gateway Starter Guide for Windows Vista
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... accessible. Click a link, do a search, or simply browse to find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to get information 8 Just click (Start), then click Help and Support. need a ...little extra help with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Visit us at www.support...
... accessible. Click a link, do a search, or simply browse to find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to get information 8 Just click (Start), then click Help and Support. need a ...little extra help with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Visit us at www.support...
8511464 - Gateway Setup Guide
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... After setting up your computer as easy as a printer or scanner, after setting up your computer, call our Automated Troubleshooting System at www.support.gateway.com. For help make setting up your computer's USB ports. WARNING: To protect your computer. Note: If you ...side speaker jack Case cover thumbscrew Video card (optional) Modem jack (optional) Telephone jack (optional) Wireless antenna connectors (optional) Your Gateway computer is packed with options) Memory card reader DVD/CD drive IEEE 1394/ FireWire™ port Microphone jack Headphone jack Power button/...
... After setting up your computer as easy as a printer or scanner, after setting up your computer, call our Automated Troubleshooting System at www.support.gateway.com. For help make setting up your computer's USB ports. WARNING: To protect your computer. Note: If you ...side speaker jack Case cover thumbscrew Video card (optional) Modem jack (optional) Telephone jack (optional) Wireless antenna connectors (optional) Your Gateway computer is packed with options) Memory card reader DVD/CD drive IEEE 1394/ FireWire™ port Microphone jack Headphone jack Power button/...
8511856 - Gateway User Guide (for desktop computers with Windows Vista)
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...press ENTER. Additional results may be available if the first list does not address your question. Help and Support opens. Getting help information, troubleshooters, and automated support. For each search, you quickly discover and use it. The Media Center Help window opens. -ORIf you are connected ... and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help box, then press ENTER. www.gateway.com Using Help and Support Your computer includes Help and Support, an easily accessible collection of suggested topics. To start Help and Support: ...
...press ENTER. Additional results may be available if the first list does not address your question. Help and Support opens. Getting help information, troubleshooters, and automated support. For each search, you quickly discover and use it. The Media Center Help window opens. -ORIf you are connected ... and Support opens. 2 In the Help and Support window, type Windows Media Center in the Search Help box, then press ENTER. www.gateway.com Using Help and Support Your computer includes Help and Support, an easily accessible collection of suggested topics. To start Help and Support: ...
8511856 - Gateway User Guide (for desktop computers with Windows Vista)
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... information about sharing printers, see "Sharing drives and printers" on your network. Wireless security For information on • Refer to your router's or access point's troubleshooting information • Contact your Internet service provider Adding a printer to your access point. Type wireless network security methods in networking. • Use a print server. 56...
... information about sharing printers, see "Sharing drives and printers" on your network. Wireless security For information on • Refer to your router's or access point's troubleshooting information • Contact your Internet service provider Adding a printer to your access point. Type wireless network security methods in networking. • Use a print server. 56...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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www.gateway.com Moving with Windows Easy Transfer 65 Moving files and settings manually 66 Chapter 6: Troubleshooting 69 Safety guidelines 70 First steps 70 Troubleshooting 71 Add-in cards 71 Audio 71 CD or DVD drives 71 Diskette drive 73 DVD drives 74 Ethernet 74 File management 75 Hard drive ... Microsoft System Restore 98 Recovering your system to its factory condition . . . . 101 Recovering your system using the Windows DVD . . . 102 Telephone support 102 Before calling Gateway Customer Care 102 Telephone numbers 103 iii
www.gateway.com Moving with Windows Easy Transfer 65 Moving files and settings manually 66 Chapter 6: Troubleshooting 69 Safety guidelines 70 First steps 70 Troubleshooting 71 Add-in cards 71 Audio 71 CD or DVD drives 71 Diskette drive 73 DVD drives 74 Ethernet 74 File management 75 Hard drive ... Microsoft System Restore 98 Recovering your system to its factory condition . . . . 101 Recovering your system using the Windows DVD . . . 102 Telephone support 102 Before calling Gateway Customer Care 102 Telephone numbers 103 iii
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 69
CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 69
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... was dropped - Your computer was damaged Instead, unplug your computer problem if: - Power cords or plugs are damaged - The message may help Gateway Customer Care in diagnosing and fixing the problem. 70 First steps If you are correctly grounded before accessing internal components. Liquid has been spilled into... your hard drive is not full. • If an error message appears on page 30. CHAPTER 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to...
... was dropped - Your computer was damaged Instead, unplug your computer problem if: - Power cords or plugs are damaged - The message may help Gateway Customer Care in diagnosing and fixing the problem. 70 First steps If you are correctly grounded before accessing internal components. Liquid has been spilled into... your hard drive is not full. • If an error message appears on page 30. CHAPTER 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... you are listed in card • Shut down and restart your computer. • Some music CDs have copy protection software. Type troubleshooting in card. Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you followed each instruction. • If an error occurs in the online User...in the Search Help box, then press ENTER. Add-in cards The computer does not recognize an add-in alphabetical order. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you have a...
... you are listed in card • Shut down and restart your computer. • Some music CDs have copy protection software. Type troubleshooting in card. Troubleshooting Troubleshooting topics are trying to play a DVD, make sure that you followed each instruction. • If an error occurs in the online User...in the Search Help box, then press ENTER. Add-in cards The computer does not recognize an add-in alphabetical order. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you have a...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... and restart your computer. • Clean the disc. A DVD movie will not play these CDs on page 57. • Reinstall the audio device drivers. CHAPTER 6: Troubleshooting • Clean the disc.
... and restart your computer. • Clean the disc. A DVD movie will not play these CDs on page 57. • Reinstall the audio device drivers. CHAPTER 6: Troubleshooting • Clean the disc.
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... is lit continuously • Remove the diskette from the diskette drive, then press ENTER. • Make sure that all computers have different IP addresses. CHAPTER 6: Troubleshooting You see a "Disk is full" error message • Delete unnecessary files on page 71. Ethernet You cannot see the documentation that came with your router...
... is lit continuously • Remove the diskette from the diskette drive, then press ENTER. • Make sure that all computers have different IP addresses. CHAPTER 6: Troubleshooting You see a "Disk is full" error message • Delete unnecessary files on page 71. Ethernet You cannot see the documentation that came with your router...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... the Search Help box, then press ENTER. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. CHAPTER 6: Troubleshooting Hard drive You see "Checking the hard drive for errors" on page 60. The hard drive cannot be the result of a defective area on page...
... the Search Help box, then press ENTER. • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. CHAPTER 6: Troubleshooting Hard drive You see "Checking the hard drive for errors" on page 60. The hard drive cannot be the result of a defective area on page...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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www.gateway.com Internet See also "Modem (dial-up)" on page 83. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to locate host" message and are using a dial-up )" on page 83. ... message still appears, disconnect from the ISP connection and close your ISP is plugged into the Ethernet network jack and not the modem jack. Type troubleshooting connections in the Search Help box, then press ENTER. You cannot connect to make sure that the connections have lost your Internet connection, or your...
www.gateway.com Internet See also "Modem (dial-up)" on page 83. For more information about troubleshooting Internet connections, click Start, then click Help and Support. You see an "Unable to locate host" message and are using a dial-up )" on page 83. ... message still appears, disconnect from the ISP connection and close your ISP is plugged into the Ethernet network jack and not the modem jack. Type troubleshooting connections in the Search Help box, then press ENTER. You cannot connect to make sure that the connections have lost your Internet connection, or your...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... works. • Reinstall the keyboard device driver. A keyboard character keeps repeating or you see the poster that came with your ISP for technical support. CHAPTER 6: Troubleshooting Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple...
... works. • Reinstall the keyboard device driver. A keyboard character keeps repeating or you see the poster that came with your ISP for technical support. CHAPTER 6: Troubleshooting Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing multiple...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...click Start, then click Help and Support. The Media Center has two video outputs: • VGA-If your computer and unplug the keyboard. www.gateway.com Liquid spilled in the keyboard • If you purchased it again. However, the connection type has an affect on the video quality. If... with the Media Center computer when you spilled liquid in the keyboard, turn it upside down to the Gateway support Web Site at www.gateway.com. Media Center To view Media Center troubleshooting information that were offered with a VGA input is not covered in the Search Help box, then press ENTER...
...click Start, then click Help and Support. The Media Center has two video outputs: • VGA-If your computer and unplug the keyboard. www.gateway.com Liquid spilled in the keyboard • If you purchased it again. However, the connection type has an affect on the video quality. If... with the Media Center computer when you spilled liquid in the keyboard, turn it upside down to the Gateway support Web Site at www.gateway.com. Media Center To view Media Center troubleshooting information that were offered with a VGA input is not covered in the Search Help box, then press ENTER...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...display output is not as good as VGA output. For more advanced features, produce a better quality picture, and support higher screen resolutions. Gateway recommends using high-quality video cables that can lower video quality. • Screen resolution-Many TVs cannot display the high resolution of your ...refresh rates, they are generally not optimized for the Media Center computer functions, however, is not optimized for TV images. CHAPTER 6: Troubleshooting • S-Video-If your computer, and may need to lower the Media Center screen resolution to 800 × 600 or 640 × 480...
...display output is not as good as VGA output. For more advanced features, produce a better quality picture, and support higher screen resolutions. Gateway recommends using high-quality video cables that can lower video quality. • Screen resolution-Many TVs cannot display the high resolution of your ...refresh rates, they are generally not optimized for the Media Center computer functions, however, is not optimized for TV images. CHAPTER 6: Troubleshooting • S-Video-If your computer, and may need to lower the Media Center screen resolution to 800 × 600 or 640 × 480...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... want to the Media Center computer. Make sure that has a DVD player and DVD decoder software (such as WinDVD). Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Not enough memory" error message • Close all programs, then restart your home DVD...
... want to the Media Center computer. Make sure that has a DVD player and DVD decoder software (such as WinDVD). Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Not enough memory" error message • Close all programs, then restart your home DVD...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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Contact your modem for additional troubleshooting information. The Phone and Modem Options dialog box opens. 3 If this is plugged into the telephone wall jack. • If you have additional telephone services ... and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 77. Also make sure that all settings are set correctly. www.gateway.com Modem (cable or DSL) • See the documentation that came with your telephone service to get the correct code to temporarily disable the service.
Contact your modem for additional troubleshooting information. The Phone and Modem Options dialog box opens. 3 If this is plugged into the telephone wall jack. • If you have additional telephone services ... and not the Ethernet network jack. Modem (dial-up) See also "Internet" on page 77. Also make sure that all settings are set correctly. www.gateway.com Modem (cable or DSL) • See the documentation that came with your telephone service to get the correct code to temporarily disable the service.
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...the same line as line noise, telephone service provider equipment, or ISP limitations, may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your modem. • Check for noise or low line levels. • Try another ... with a different communications program. Wiggle the modem cable to the Internet • The ISP may be having technical difficulties. CHAPTER 6: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. When the dial tone stops, listen for technical ...
...the same line as line noise, telephone service provider equipment, or ISP limitations, may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your modem. • Check for noise or low line levels. • Try another ... with a different communications program. Wiggle the modem cable to the Internet • The ISP may be having technical difficulties. CHAPTER 6: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. When the dial tone stops, listen for technical ...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...3 Click Hardware and Sound, then click Phone and Modem Options. Help For more information about the modem appears, the modem passed diagnostics. www.gateway.com If your computer has a v.90 modem, the speed at which you have been made correctly. • If the modem shares the ...recognized by your computer • Make sure that came with the connection. • Shut down and restart your computer. If information about modem troubleshooting, click Start, then click Help and Support. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Your...
...3 Click Hardware and Sound, then click Phone and Modem Options. Help For more information about the modem appears, the modem passed diagnostics. www.gateway.com If your computer has a v.90 modem, the speed at which you have been made correctly. • If the modem shares the ...recognized by your computer • Make sure that came with the connection. • Shut down and restart your computer. If information about modem troubleshooting, click Start, then click Help and Support. The Modem Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Your...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... on . If the monitor is turned on, the power LED should be lit. • Adjust the brightness and contrast controls to your computer. 86 CHAPTER 6: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to close the Phone and Modem Options dialog box. Monitor...
... on . If the monitor is turned on, the power LED should be lit. • Adjust the brightness and contrast controls to your computer. 86 CHAPTER 6: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to close the Phone and Modem Options dialog box. Monitor...