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... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
... site 3 Using Support 3 Help and Support 5 Searching for a topic 6 BigFix 6 Using Your Computer guide 7 Online help 7 Gateway contact information 8 2 Checking Out Your Gateway Computer 9 Desktop PC Front 10 Desktop PC Back 12 Identifying your model 15 Gateway model and serial number 15 Microsoft Certificate of Authenticity 15 Finding your specifications 16 Accessories 16... dial-up modem 31 Connecting to a cable or DSL modem or to a wired Ethernet network 31 Installing a printer, scanner, or other peripheral device 32 www.gateway.com i
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... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
... reader 68 Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a router 82 Creating... Ethernet network 88 Configuring your router 90 Testing your network 92 Troubleshooting Your Ethernet network 93 A Safety, Regulatory, and Legal Information 95 Index 103 www.gateway.com iii
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Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
Chapter 1 Getting Help • Using the Gateway Web site • Using Help and Support • Using BigFix • Using Your Computer guide • Using online help • Contacting Gateway 1
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...provide you with the outstanding quality, reliability, and performance of -class service and support in good operating condition. We have made an excellent decision choosing Gateway. We sincerely hope that you will be pleased with fast, considerate service. Chapter 1: Getting Help Thank you for years to help you keep your computer... in addition to our customers - to provide best-of your new computer. Thanks again, from your new Gateway computer for purchasing our computer! You have highlighted some basic care and safety information to come...
...provide you with the outstanding quality, reliability, and performance of -class service and support in good operating condition. We have made an excellent decision choosing Gateway. We sincerely hope that you will be pleased with fast, considerate service. Chapter 1: Getting Help Thank you for years to help you keep your computer... in addition to our customers - to provide best-of your new computer. Thanks again, from your new Gateway computer for purchasing our computer! You have highlighted some basic care and safety information to come...
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
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... to access product documentation, specifications, and guides for your computer, type your drivers. To view support documents for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then click your model number to view information about warranties...number in the Serial Number box, then click Submit. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Resources Click Resources to access utilities to help you get drivers specific to get the latest software updates for both sales and support...
... to access product documentation, specifications, and guides for your computer, type your drivers. To view support documents for all the products that Gateway supports. Click the arrow button to open the Select Your Computer Product box, then click your model number to view information about warranties...number in the Serial Number box, then click Submit. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Resources Click Resources to access utilities to help you get drivers specific to get the latest software updates for both sales and support...
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You can find help you quickly discover and use the many features of help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. Use Help and Support to answer questions about Windows and to help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5 Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer.
You can find help you quickly discover and use the many features of help information, troubleshooters, and automated support. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. Use Help and Support to answer questions about Windows and to help information by clicking a link, performing a search, or browsing the index. www.gateway.com 5 Help and Support Help and Support Your computer includes Help and Support, an easily accessible collection of your Gateway computer.
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... following search result types: ■ Suggested Topics - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Whenever BigFix detects a problem, it alerts you entered in Help and Support and are located on the Microsoft Web site and contain the words...
... following search result types: ■ Suggested Topics - It automatically gathers information about using BigFix: ■ From the BigFix program, click Help, then click Tutorial. 6 www.gateway.com Whenever BigFix detects a problem, it alerts you entered in Help and Support and are located on the Microsoft Web site and contain the words...
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... settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. This guide includes information on your hard drive. www.gateway.com 7 Using Your Computer guide Using Your Computer guide In addition to perform a task while you can research a topic or...
... settings as well as other topics. To access the Using Your Computer guide: ■ Click Start, All Programs, then click Gateway Documentation. This guide includes information on your hard drive. www.gateway.com 7 Using Your Computer guide Using Your Computer guide In addition to perform a task while you can research a topic or...
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Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case. TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com
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Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
Chapter 2 Checking Out Your Gateway Computer • Identifying features • Locating your computer model and serial number • Locating the Microsoft Certificate of Authenticity • Locating the specifications for your computer • Purchasing accessories 9
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Important Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components.
Important Your computer hardware options and port locations may vary from the illustration below. DVD/CD drive USB port (optional) DVD/CD drive (optional) Diskette drive (optional) Memory card reader (optional) Power button/ power indicator Microphone jack Headphone jack Hard drive indicator USB ports (optional) IEEE 1394 ports (optional) 10 www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Front Your computer includes the following components.
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... drive type). Lights when the hard drive is color-coded orange. Plug powered, analog front speakers, an external amplifier, or headphones into these ports. www.gateway.com 11 Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this drive to listen to audio CDs, install games and programs, watch...
... drive type). Lights when the hard drive is color-coded orange. Plug powered, analog front speakers, an external amplifier, or headphones into these ports. www.gateway.com 11 Plug a USB (Universal Serial Bus) device (such as a digital camcorder) into this drive to listen to audio CDs, install games and programs, watch...
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... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
... (optional) S/PDIF jack (optional) USB ports Monitor port Serial port PS/2 keyboard port PS/2 mouse port Monitor port (optional) Telephone jack www.gateway.com Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Important Your computer hardware options and port locations may vary from the illustration...
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.... Plug your area. For more information, see "Installing a printer, scanner, or other areas of the cable into this guide, click Start, All Programs, then click Gateway Documentation. To access this optional jack. For more information, see "Learning about the Internet" in an environment such as this port. In the United States... your computer is supplied at 230 volts at the factory with the correct voltage for a broadband Internet connection) into this when your hard drive. www.gateway.com 13
.... Plug your area. For more information, see "Installing a printer, scanner, or other areas of the cable into this guide, click Start, All Programs, then click Gateway Documentation. To access this optional jack. For more information, see "Learning about the Internet" in an environment such as this port. In the United States... your computer is supplied at 230 volts at the factory with the correct voltage for a broadband Internet connection) into this when your hard drive. www.gateway.com 13
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...jack, see "Configuring the audio jacks" on page 30. Plug powered speakers, an external amplifier, or headphones into this port. 14 www.gateway.com For information on configuring this jack, see "Configuring the audio jacks" on page 32. For more information, see "Configuring the audio ... sound on your computer (Default). ■ Stereo out: plug your side left and right speakers into this jack. Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack ...
...jack, see "Configuring the audio jacks" on page 30. Plug powered speakers, an external amplifier, or headphones into this port. 14 www.gateway.com For information on configuring this jack, see "Configuring the audio jacks" on page 32. For more information, see "Configuring the audio ... sound on your computer (Default). ■ Stereo out: plug your side left and right speakers into this jack. Chapter 2: Checking Out Your Gateway Computer Component Icon Audio input (Line in) jack (blue plug) -ORSide speaker jack Headphone/analog speakers jack (green plug) -ORFront speakers jack ...
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Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model and serial number. ... key code for your operating system. Identifying your model Identifying your model Important The labels shown in this information if you call for assistance. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only.
Gateway model and serial number The label on the back or side of your computer case contains information that identifies your computer model and serial number. ... key code for your operating system. Identifying your model Identifying your model Important The labels shown in this information if you call for assistance. www.gateway.com 15 Gateway Technical Support will need this section are for informational purposes only.
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... on page 32 for more information about your computer, such as multimedia games or graphics programs, use a lot of printer to additional Gateway documentation and detailed specifications. Inkjet printers and cartridges are running more slowly than laser printers. Memory Large programs, such as memory size,... memory type, and hard drive size, visit Gateway's Support page at accessories.gateway.com. Using an inkjet color printer, you think they are inkjet and laser printers, which print in color or black...
... on page 32 for more information about your computer, such as multimedia games or graphics programs, use a lot of printer to additional Gateway documentation and detailed specifications. Inkjet printers and cartridges are running more slowly than laser printers. Memory Large programs, such as memory size,... memory type, and hard drive size, visit Gateway's Support page at accessories.gateway.com. Using an inkjet color printer, you think they are inkjet and laser printers, which print in color or black...