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......164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ...171... Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network ...
......164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ...171... Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network ...
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...Border Appears on Borderless Prints 187 Incorrect Characters Print...187 Incorrect Image Size or Position 188 Slanted Printout ...188 Solving Print Quality Problems...189 White or Dark Lines in Printout ...189 Blurry or Smeared Printout ...190 Faint Printout or Printout Has Gaps 191 Grainy ...Printout...192 Incorrect Colors ...193 Solving Scanning Problems ...193 Scanning Software Does Not Operate Correctly 193 Cannot Start EPSON Scan...194 Solving Scanned Image Quality Problems 195 Image Consists of a Few Dots Only 195 Line of Dots Appears in All...
...Border Appears on Borderless Prints 187 Incorrect Characters Print...187 Incorrect Image Size or Position 188 Slanted Printout ...188 Solving Print Quality Problems...189 White or Dark Lines in Printout ...189 Blurry or Smeared Printout ...190 Faint Printout or Printout Has Gaps 191 Grainy ...Printout...192 Incorrect Colors ...193 Solving Scanning Problems ...193 Scanning Software Does Not Operate Correctly 193 Cannot Start EPSON Scan...194 Solving Scanned Image Quality Problems 195 Image Consists of a Few Dots Only 195 Line of Dots Appears in All...
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... Colors Do Not Match Original Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card 200 Cannot Transfer Photos To or From a Memory...
... Colors Do Not Match Original Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card 200 Cannot Transfer Photos To or From a Memory...
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... panel on your product. 148 Cleaning uses ink, so clean the nozzles only if print quality declines. If running these utilities does not solve the problem, you may need to check for clogged nozzles before you clean them so you don't clean them , you may need to clean or align the...
... panel on your product. 148 Cleaning uses ink, so clean the nozzles only if print quality declines. If running these utilities does not solve the problem, you may need to check for clogged nozzles before you clean them so you don't clean them , you may need to clean or align the...
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...Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product. downloads or Canadian downloads). Checking for Software Updates Product Status ...Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. You can also manually update the software ...
...Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product. downloads or Canadian downloads). Checking for Software Updates Product Status ...Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. You can also manually update the software ...
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... service life. Turn off and then back on its service life Epson for a paper jam. A printer's ink pad is loaded. Parent topic: Solving Problems Related concepts Check Cartridge Status Related references Paper Jam Problems 169 Connect your product. Turn the product off the product and ...contact the end of IP address and subnet mask is invalid There is no paper jam, contact Epson for your product ...
... service life. Turn off and then back on its service life Epson for a paper jam. A printer's ink pad is loaded. Parent topic: Solving Problems Related concepts Check Cartridge Status Related references Paper Jam Problems 169 Connect your product. Turn the product off the product and ...contact the end of IP address and subnet mask is invalid There is no paper jam, contact Epson for your product ...
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... When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem. Press the home button, if necessary. 2. Press the left or right arrow buttons to their factory defaults. Check the other solutions in this manual... can choose which settings to reset or reset them to select Setup and press the OK button. 171 If they do not work, contact Epson. Do the following, depending on the product control panel, you may have could be caused by your printer software. • If the page ...
... When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem. Press the home button, if necessary. 2. Press the left or right arrow buttons to their factory defaults. Check the other solutions in this manual... can choose which settings to reset or reset them to select Setup and press the OK button. 171 If they do not work, contact Epson. Do the following, depending on the product control panel, you may have could be caused by your printer software. • If the page ...
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... follow the instructions on and check to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these solutions: • Make sure your product is still in progress, contact Epson for your operating system. • Close any other programs, including screen savers ...and virus protection software, and install your product. Your product is still in progress. If you have problems while setting up your product software again...
... follow the instructions on and check to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these solutions: • Make sure your product is still in progress, contact Epson for your operating system. • Close any other programs, including screen savers ...and virus protection software, and install your product. Your product is still in progress. If you have problems while setting up your product software again...
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• In Windows, make your own backup or print out your network data and settings. Epson is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you can select a ... concepts When to a Wireless Router or Access Point Network Software Cannot Find Product on a network. Note: Breakdown or repair of this product may not have problems setting up or using the release bar. We recommend that you make sure your product is selected as the default printer and the correct port...
• In Windows, make your own backup or print out your network data and settings. Epson is shown in the printer properties. • If you see any error message or your software does not install correctly in Windows, you can select a ... concepts When to a Wireless Router or Access Point Network Software Cannot Find Product on a network. Note: Breakdown or repair of this product may not have problems setting up or using the release bar. We recommend that you make sure your product is selected as the default printer and the correct port...
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... name manually. • If your product's MAC address, print a network status sheet. Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point...to it is using your product control panel. • If necessary, reinstall your router's address list. Parent topic: Solving Network Problems Related tasks Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find ...
... name manually. • If your product's MAC address, print a network status sheet. Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point...to it is using your product control panel. • If necessary, reinstall your router's address list. Parent topic: Solving Network Problems Related tasks Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find ...
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... using the same wireless network. • If network printing is not solid green, make sure your product software was installed correctly. Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • ... is not solid green, make sure your product is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176
... using the same wireless network. • If network printing is not solid green, make sure your product software was installed correctly. Parent topic: Solving Network Problems Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • ... is not solid green, make sure your product is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176
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downloads or Canadian downloads). Make sure the Connection setting is long enough to disable the firewall and any problems you may occur. EPSON Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for scanning ...using your product on your product, turn it . To download EPSON Scan, visit Epson's driver download site (U.S. Parent topic: Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can download and install EPSON Scan scanning software. Press the up or down arrow buttons to...
downloads or Canadian downloads). Make sure the Connection setting is long enough to disable the firewall and any problems you may occur. EPSON Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for scanning ...using your product on your product, turn it . To download EPSON Scan, visit Epson's driver download site (U.S. Parent topic: Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can download and install EPSON Scan scanning software. Press the up or down arrow buttons to...
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You see this screen: 4. You see this screen: 5. Parent topic: Solving Network Problems 178 Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to select Confirm Wi-Fi Settings and press the OK button. Press the arrow buttons to diagnose any problems you have.
You see this screen: 4. You see this screen: 5. Parent topic: Solving Network Problems 178 Press the start button to print the network status sheet. (Press the back button if you want to cancel the operation.) Examine the settings shown on the network status sheet to select Confirm Wi-Fi Settings and press the OK button. Press the arrow buttons to diagnose any problems you have.
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... Product Makes Noise When It Sits for a While Your product is performing routine maintenance. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems 179 Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While... Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but the product's power light is on, make sure...
... Product Makes Noise When It Sits for a While Your product is performing routine maintenance. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems 179 Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While... Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but the product's power light is on, make sure...
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... special loading instructions that came with the paper. Cancel the print job from the output tray and sheet feeder. 3. Parent topic: Solving Paper Problems Paper Jam Problems If you have problems feeding paper, try these solutions: 1. Do not load more sheets at a time. Press the power button to resume printing. Gently pull out... the start button to turn the product off. 5. Then reload it . Slide the edge guide against the right side and beneath the tab. Paper Feeding Problems If you have problems with the next step. 4.
... special loading instructions that came with the paper. Cancel the print job from the output tray and sheet feeder. 3. Parent topic: Solving Paper Problems Paper Jam Problems If you have problems feeding paper, try these solutions: 1. Do not load more sheets at a time. Press the power button to resume printing. Gently pull out... the start button to turn the product off. 5. Then reload it . Slide the edge guide against the right side and beneath the tab. Paper Feeding Problems If you have problems with the next step. 4.
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...correct paper type setting when you load new paper. Cancel printing to turn the product back on. 7. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection... Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you reprint. • If paper is wrinkled when...
...correct paper type setting when you load new paper. Cancel printing to turn the product back on. 7. Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection... Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you reprint. • If paper is wrinkled when...
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... or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions: • Make sure your product is a first-tier hub. If the test page prints, check to see if ... what's printing, select your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these sections if you connected your product to a USB hub, make sure ...
... or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Solving Problems Printing from a Computer Check these solutions: • Make sure your product is a first-tier hub. If the test page prints, check to see if ... what's printing, select your computer. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these sections if you connected your product to a USB hub, make sure ...
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... cutout in Windows Taskbar If you replace an ink cartridge, follow these steps: 1. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your computer. Click the... Shortcut Icon box. 7. Click the Monitoring Preferences button. 6. Click the Speed & Progress or Extended Settings button. 5. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you do not see your product icon in...
... cutout in Windows Taskbar If you replace an ink cartridge, follow these steps: 1. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your computer. Click the... Shortcut Icon box. 7. Click the Monitoring Preferences button. 6. Click the Speed & Progress or Extended Settings button. 5. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you do not see your product icon in...
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... time, the product may need more than the minimum requirements. Let the product rest with the power on for your operating system. Parent topic: Solving Problems Printing from overheating or becoming damaged. resolution image, you print. • If your product is Slow If printing becomes slow, try these solutions: • Make...
... time, the product may need more than the minimum requirements. Let the product rest with the power on for your operating system. Parent topic: Solving Problems Printing from overheating or becoming damaged. resolution image, you print. • If your product is Slow If printing becomes slow, try these solutions: • Make...
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... Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings... your operating system version.) Note: Leave these sections if you print on EPSON Iron-on when you have problems with the layout or content of your product. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or...
... Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings... your operating system version.) Note: Leave these sections if you print on EPSON Iron-on when you have problems with the layout or content of your product. Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or...