Preferred Warranty Booklet
Page 2
... toll-free technical phone support and on your printer. Limited Warranty for the Epson Stylus® Pro GS6000 64-inch wide Solvent Printer Welcome and Congratulations Congratulations on -site hardware service for the answering technical support specialist. Please have a question or experience a problem with your printer, simply call will be answered promptly. You'll need...
... toll-free technical phone support and on your printer. Limited Warranty for the Epson Stylus® Pro GS6000 64-inch wide Solvent Printer Welcome and Congratulations Congratulations on -site hardware service for the answering technical support specialist. Please have a question or experience a problem with your printer, simply call will be answered promptly. You'll need...
Preferred Warranty Booklet
Page 5
...instructions. Step 5: Be prepared to work with the Technical Support Specialist to the same Epson Preferred Technical Support Staff as the toll-free number. This phone number provides access to diagnose the problem. Operating Hours: Currently Monday through Friday, 6 AM to 6 PM Pacific Time (Subject... to change) * If you experience difficulty using your Unit ID Number to obtain technical support. Step 1: Have your Unit ID Number. For Epson Preferred Technical Support Follow...
...instructions. Step 5: Be prepared to work with the Technical Support Specialist to the same Epson Preferred Technical Support Staff as the toll-free number. This phone number provides access to diagnose the problem. Operating Hours: Currently Monday through Friday, 6 AM to 6 PM Pacific Time (Subject... to change) * If you experience difficulty using your Unit ID Number to obtain technical support. Step 1: Have your Unit ID Number. For Epson Preferred Technical Support Follow...
Preferred Warranty Booklet
Page 6
... instead elect to exchange the unit. When you to try to resolve the problem, and if your Epson Stylus Pro GS6000 64-inch wide solvent printer prove defective during Epson's regular support hours (currently 6:00 AM to the manufacturer's specifications and will provide additional instructions about the ...the time this service is required, the On-Site Response service program will be utilized in almost all cases. Epson also warrants that the Epson Stylus Pro GS6000 64-inch wide solvent printer covered by the serial number. You may also need to provide the service technician...
... instead elect to exchange the unit. When you to try to resolve the problem, and if your Epson Stylus Pro GS6000 64-inch wide solvent printer prove defective during Epson's regular support hours (currently 6:00 AM to the manufacturer's specifications and will provide additional instructions about the ...the time this service is required, the On-Site Response service program will be utilized in almost all cases. Epson also warrants that the Epson Stylus Pro GS6000 64-inch wide solvent printer covered by the serial number. You may also need to provide the service technician...
Preferred Warranty Booklet
Page 8
... after its shipment from Epson, (for the Epson Stylus® Pro GS6000 64-inch wide Solvent Printer What This Warranty Does Not Cover: This warranty does not cover: 1) Any damage caused be neglecting or improperly performing user level maintenance as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products. 5) Any damage from...
... after its shipment from Epson, (for the Epson Stylus® Pro GS6000 64-inch wide Solvent Printer What This Warranty Does Not Cover: This warranty does not cover: 1) Any damage caused be neglecting or improperly performing user level maintenance as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products. 5) Any damage from...
Quick Reference Guide
Page 18
...the Ink System | 17 Washing the Ink System If you still have print quality problems after cleaning the print head using the heaviest level of cleaning cycle, you can use an optional Epson waste ink bottle, part number CBOTTLE; Before you can wash the ink system to... MAINTENANCE, then press Menu again. 2. see the instructions for wiping the waste ink tank spigot • A set of Additional Cleaning Cartridges from Epson; Washing the ink system involves the following supplies: • Empty 2 liter polypropylene or high-density polyethylene bottles with caps to avoid errors. If...
...the Ink System | 17 Washing the Ink System If you still have print quality problems after cleaning the print head using the heaviest level of cleaning cycle, you can use an optional Epson waste ink bottle, part number CBOTTLE; Before you can wash the ink system to... MAINTENANCE, then press Menu again. 2. see the instructions for wiping the waste ink tank spigot • A set of Additional Cleaning Cartridges from Epson; Washing the ink system involves the following supplies: • Empty 2 liter polypropylene or high-density polyethylene bottles with caps to avoid errors. If...
Quick Reference Guide
Page 24
...-inch Wide Media Take-up Core Part number See page 12 for solutions to common problems. You can purchase optional equipment and genuine Epson ink and media from an Epson Professional Imaging Authorized Reseller. Where to Get Help Epson provides technical support and information on the installation, configuration, and operation of support are subject...
...-inch Wide Media Take-up Core Part number See page 12 for solutions to common problems. You can purchase optional equipment and genuine Epson ink and media from an Epson Professional Imaging Authorized Reseller. Where to Get Help Epson provides technical support and information on the installation, configuration, and operation of support are subject...
Setup and User's Guide
Page 2
... this information as applied to strictly comply with these Epson printers. Trademarks Epson, Epson Stylus, and MicroWeave are for damages, losses, costs, or expenses incurred by purchaser or third parties as Original Epson Products or Epson Approved Products by any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. No part of...
... this information as applied to strictly comply with these Epson printers. Trademarks Epson, Epson Stylus, and MicroWeave are for damages, losses, costs, or expenses incurred by purchaser or third parties as Original Epson Products or Epson Approved Products by any damages or problems arising from the use with Seiko Epson Corporation's operating and maintenance instructions. No part of...
Setup and User's Guide
Page 7
... Checking Error Messages and Lights 100 Solving Operational Problems 104 Improving Print Quality 105 Solving Media Problems 106 Clearing Media Jams 107 A Printer Parts and Controls Summary Printer Parts 109 Control Panel Buttons and Lights 110 Buttons 110 Lights 111 LCD Display ...
... Checking Error Messages and Lights 100 Solving Operational Problems 104 Improving Print Quality 105 Solving Media Problems 106 Clearing Media Jams 107 A Printer Parts and Controls Summary Printer Parts 109 Control Panel Buttons and Lights 110 Buttons 110 Lights 111 LCD Display ...
Setup and User's Guide
Page 9
... a handy summary of media types. Cautions must be observed to avoid damage to clean and transport your printer, provides troubleshooting tips in case you have a problem, and lists your equipment. Notes contain important information about your printer, loading media, adjusting print quality, replacing ink cartridges, and maintaining the ink system. 9 Introduction...
... a handy summary of media types. Cautions must be observed to avoid damage to clean and transport your printer, provides troubleshooting tips in case you have a problem, and lists your equipment. Notes contain important information about your printer, loading media, adjusting print quality, replacing ink cartridges, and maintaining the ink system. 9 Introduction...
Setup and User's Guide
Page 11
...that came with your printer. Days and hours of purchase. Before you call (562) 276-1305. Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through Friday. Caution: Using an... software and processing files • Quad-speed (4×) DVD drive for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Introduction | 11 Tip: If you experience difficulty with a Pentium®...
...that came with your printer. Days and hours of purchase. Before you call (562) 276-1305. Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through Friday. Caution: Using an... software and processing files • Quad-speed (4×) DVD drive for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Introduction | 11 Tip: If you experience difficulty with a Pentium®...
Setup and User's Guide
Page 48
... as shown. Close the front cover. 48 | Handling Media and Printouts 13. Use High Secured only if you have problems with printing, they may become damaged, stop using the printer and contact Epson. See page 59 for details. 14. High Secured 48 Released Secured 15. If the plates become deformed and cause...
... as shown. Close the front cover. 48 | Handling Media and Printouts 13. Use High Secured only if you have problems with printing, they may become damaged, stop using the printer and contact Epson. See page 59 for details. 14. High Secured 48 Released Secured 15. If the plates become deformed and cause...
Setup and User's Guide
Page 53
.... Press the Pause button to OFF. 10. Set the switch on the LCD display, press the Menu button. 12. Now you have any print quality problems after cleaning the print head, see page 74 for details. Note: If you can also set the AUTO TAKE-UP REEL setting to exit the...
.... Press the Pause button to OFF. 10. Set the switch on the LCD display, press the Menu button. 12. Now you have any print quality problems after cleaning the print head, see page 74 for details. Note: If you can also set the AUTO TAKE-UP REEL setting to exit the...
Setup and User's Guide
Page 69
Regular maintenance also reduces the amount of waste ink If these procedures do not completely solve your print quality problems, you may need to perform adjustment procedures to maintain or correct print quality, as described in this chapter: ...print head • Replacing ink cartridges • Disposing of ink required for cleaning cycles and reduces printer "downtime". 69 Chapter 3: The Epson Stylus Pro GS6000 requires regular maintenance to perform the following ink system maintenance procedures: • Cleaning the cleaning wiper, capping assemblies, and print head casing ...
Regular maintenance also reduces the amount of waste ink If these procedures do not completely solve your print quality problems, you may need to perform adjustment procedures to maintain or correct print quality, as described in this chapter: ...print head • Replacing ink cartridges • Disposing of ink required for cleaning cycles and reduces printer "downtime". 69 Chapter 3: The Epson Stylus Pro GS6000 requires regular maintenance to perform the following ink system maintenance procedures: • Cleaning the cleaning wiper, capping assemblies, and print head casing ...
Setup and User's Guide
Page 86
...printer. Press the Pause button to return the printer to the industrial waste disposer. Press it down until it from Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). 10. Consign disposal of the used flushing pad and gloves in compliance with industrial waste disposal ...pad where you removed the old one with the industrial waste disposal laws and ordinances of cleaning cycle, you still have print quality problems after cleaning the print head using the control panel. See page 74 for your area. Close the maintenance cover and press it until...
...printer. Press the Pause button to return the printer to the industrial waste disposer. Press it down until it from Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada). 10. Consign disposal of the used flushing pad and gloves in compliance with industrial waste disposal ...pad where you removed the old one with the industrial waste disposal laws and ordinances of cleaning cycle, you still have print quality problems after cleaning the print head using the control panel. See page 74 for your area. Close the maintenance cover and press it until...
Setup and User's Guide
Page 99
... the following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com for instructions. • Review the FAQs at www.proimaging.epson.com. Then try the most common problems, check the messages and lights on page 11. 99 This chapter provides instructions... for more information. • To determine whether the problem is fixed. Chapter 5: Solving Problems 99 As you use your problem, contact Epson as described under "Where To Get Help" on the control panel. See page 71 for possible solutions...
... the following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com for instructions. • Review the FAQs at www.proimaging.epson.com. Then try the most common problems, check the messages and lights on page 11. 99 This chapter provides instructions... for more information. • To determine whether the problem is fixed. Chapter 5: Solving Problems 99 As you use your problem, contact Epson as described under "Where To Get Help" on the control panel. See page 71 for possible solutions...
Setup and User's Guide
Page 100
100 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper and ink ... and light LCD display Heater Type button Paper feed forward button Error alert lamp Control panel When your media runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the large Error alert lamp and the lights on the control panel come on or flash. 100
100 | Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper and ink ... and light LCD display Heater Type button Paper feed forward button Error alert lamp Control panel When your media runs out, ink is low, or a problem occurs, a message appears on the LCD display, and the large Error alert lamp and the lights on the control panel come on or flash. 100
Setup and User's Guide
Page 101
...be using the wrong printer driver. INK CARTRIDGE REPLACE INK CARTRIDGE Ink cartridge(s) are expended (printing stops). see page 75. Solving Problems | 101 The following table lists the messages in the waste ink tank. INK CARTRIDGE NON-GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM.... and instructions for three seconds to select YES. Press and hold the Pause button for correcting the problem. see page 75. Replace the ink cartridge with a genuine Epson ink cartridge; CONTINUE? FRONT COVER OPEN Front cover is full. Message Explanation Response CARRIAGE LOCKED The ...
...be using the wrong printer driver. INK CARTRIDGE REPLACE INK CARTRIDGE Ink cartridge(s) are expended (printing stops). see page 75. Solving Problems | 101 The following table lists the messages in the waste ink tank. INK CARTRIDGE NON-GENUINE CARTRIDGE MAY NOT PERFORM AT OPTIMUM.... and instructions for three seconds to select YES. Press and hold the Pause button for correcting the problem. see page 75. Replace the ink cartridge with a genuine Epson ink cartridge; CONTINUE? FRONT COVER OPEN Front cover is full. Message Explanation Response CARRIAGE LOCKED The ...
Setup and User's Guide
Page 102
... page 75. Print quality may need to be replaced soon. see page 75. Note the code number and contact Epson as described on it . 102 | Solving Problems Message INK CARTRIDGE ERROR REPLACE CARTRIDGE Explanation There is low. INK COVER OPEN CLOSE RIGHT AND LEFT INK COVERS The ... hours or more before reinstalling it . MAINT COVER OPEN CLOSE LEFT MAINT COVER MAINTENANCE REQUEST A printer part may decline when ink is a problem with the installed cartridge. INK COVER OPEN CLOSE LEFT INK COVER INK COVER OPEN CLOSE RIGHT INK COVER INK LOW Ink cartridge(s) are open...
... page 75. Print quality may need to be replaced soon. see page 75. Note the code number and contact Epson as described on it . 102 | Solving Problems Message INK CARTRIDGE ERROR REPLACE CARTRIDGE Explanation There is low. INK COVER OPEN CLOSE RIGHT AND LEFT INK COVERS The ... hours or more before reinstalling it . MAINT COVER OPEN CLOSE LEFT MAINT COVER MAINTENANCE REQUEST A printer part may decline when ink is a problem with the installed cartridge. INK COVER OPEN CLOSE LEFT INK COVER INK COVER OPEN CLOSE RIGHT INK COVER INK LOW Ink cartridge(s) are open...
Setup and User's Guide
Page 103
.... See page 43 for instructions. Paper is not plugged into the printer properly. see page 107 for more information. If the message remains, contact Epson as described on ; see page 27. You tried to print while an error Press the P Power button to the Secured position. Unplug the printer... plug it in and turn the printer off and then back on page 11. Note the error number, then turn it back on . Solving Problems | 103 Message PAPER ERROR LOAD PAPER PROPERLY PAPER JAM REMOVE PAPER PAPER OUT LOAD PAPER PAPER SKEW LOAD PAPER PROPERLY PRINTER ERROR RESTART THE PRINTER...
.... See page 43 for instructions. Paper is not plugged into the printer properly. see page 107 for more information. If the message remains, contact Epson as described on ; see page 27. You tried to print while an error Press the P Power button to the Secured position. Unplug the printer... plug it in and turn the printer off and then back on page 11. Note the error number, then turn it back on . Solving Problems | 103 Message PAPER ERROR LOAD PAPER PROPERLY PAPER JAM REMOVE PAPER PAPER OUT LOAD PAPER PAPER SKEW LOAD PAPER PROPERLY PRINTER ERROR RESTART THE PRINTER...
Setup and User's Guide
Page 104
Problem Printing will not start. see if an error has occurred. Check the display message and lights on the control panel to see page 112. ◗ ... power cord immediately. this is securely plugged in. Make sure the interface cable is necessary before printing can 't turn off the printer and computer. Contact Epson for the heaters to the printer and your media, printing cannot start. The printer stops printing unexpectedly. Wait for assistance; Follow the instructions for details...
Problem Printing will not start. see if an error has occurred. Check the display message and lights on the control panel to see page 112. ◗ ... power cord immediately. this is securely plugged in. Make sure the interface cable is necessary before printing can 't turn off the printer and computer. Contact Epson for the heaters to the printer and your media, printing cannot start. The printer stops printing unexpectedly. Wait for assistance; Follow the instructions for details...
