User Manual
Page 44
...: ❏ Product name (EPSON FX-890 or FX-2190) ❏ Product serial number (located on the back of the printer) ❏ Proof of purchase (such as a store receipt) and date of purchase ❏ Computer configuration ❏ Description of the problem You can reach EPSON Support at www.epsonstore.com...apply. At this site, you can purchase ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at http://support.epson.com. Where To Get Help If your printer in SoundAdvice: 70470 (for the FX-890) or 70475 (for dealer referral. 44...
...: ❏ Product name (EPSON FX-890 or FX-2190) ❏ Product serial number (located on the back of the printer) ❏ Proof of purchase (such as a store receipt) and date of purchase ❏ Computer configuration ❏ Description of the problem You can reach EPSON Support at www.epsonstore.com...apply. At this site, you can purchase ribbon cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit the EPSON Store at http://support.epson.com. Where To Get Help If your printer in SoundAdvice: 70470 (for the FX-890) or 70475 (for dealer referral. 44...
Service Manual
Page 55
... a new one . ♦Is the problem solved? when power is not printed properly. Abnormal operation of ribbon • Defective ribbon cartridge • Defective ribbon feed mechanism Abnormal operation of Control Panel ...printer goes into fatal • "Fatal error" is not printed properly. Replace the CR HP Detector. Table 3-2 below , identify the problem and take a remedy by following the appropriate troubleshooting procedure given in Table 3-3 to Step 6 Power Supply Board 6 Replace the Power Supply Board with a new one . ♦Is the problem solved? EPSON FX-890...
... a new one . ♦Is the problem solved? when power is not printed properly. Abnormal operation of ribbon • Defective ribbon cartridge • Defective ribbon feed mechanism Abnormal operation of Control Panel ...printer goes into fatal • "Fatal error" is not printed properly. Replace the CR HP Detector. Table 3-2 below , identify the problem and take a remedy by following the appropriate troubleshooting procedure given in Table 3-3 to Step 6 Power Supply Board 6 Replace the Power Supply Board with a new one . ♦Is the problem solved? EPSON FX-890...
Service Manual
Page 60
Main Board 4 Replace the Main Board with a new one. ♦Is the problem solved? Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms Revision B 60 Defective Carriage Check the operation of ribbon Table 3-10. EPSON FX-890/2190 3.2.8 Abnormal operation of the Carriage and Timing 2 Belt. ♦Does the carriage and belt operate smoothly...
Main Board 4 Replace the Main Board with a new one. ♦Is the problem solved? Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms Revision B 60 Defective Carriage Check the operation of ribbon Table 3-10. EPSON FX-890/2190 3.2.8 Abnormal operation of the Carriage and Timing 2 Belt. ♦Does the carriage and belt operate smoothly...
Service Manual
Page 61
... a new harness of the Carriage Unit 4 Check to Step 2 ♦Is the problem solved? Go to Step 6 Revision B Table 3-11. EPSON FX-890/2190 3.2.9 Abnormal operation of Carriage Unit Step Action and Question Yes No Parts below can... move the Carriage Unit on Symptoms 61 Go to Step 7 ♦Is the problem solved? the HP Go to Step 5 Lubrication (p.100) ♦Does the Carriage Unit operate smoothly? Go to Step 4 Replace or lubricant the Ribbon...
... a new harness of the Carriage Unit 4 Check to Step 2 ♦Is the problem solved? Go to Step 6 Revision B Table 3-11. EPSON FX-890/2190 3.2.9 Abnormal operation of Carriage Unit Step Action and Question Yes No Parts below can... move the Carriage Unit on Symptoms 61 Go to Step 7 ♦Is the problem solved? the HP Go to Step 5 Lubrication (p.100) ♦Does the Carriage Unit operate smoothly? Go to Step 4 Replace or lubricant the Ribbon...
Service Manual
Page 62
...;Is the AC power cable connected and grounded properly? Make sure that the Ribbon Mask is another electrical apparatus, such as a generator, radio transmitter or an apparatus incorporating a 1 motor. 2. Remove the Printer Mechanism. (p.80) 3 2. Remove the Shield Cover.(p.74) 4 2. Go...Is the problem solved? Replace the HOUSING ASSY.,LOWER with a new one . ♦Is the problem solved? Defective Printhead 2 Replace the Printhead with a new one . ♦Is the problem solved? Go to a position at least 6 m distant from deformation or damage. EPSON FX-890/2190 ...
...;Is the AC power cable connected and grounded properly? Make sure that the Ribbon Mask is another electrical apparatus, such as a generator, radio transmitter or an apparatus incorporating a 1 motor. 2. Remove the Printer Mechanism. (p.80) 3 2. Remove the Shield Cover.(p.74) 4 2. Go...Is the problem solved? Replace the HOUSING ASSY.,LOWER with a new one . ♦Is the problem solved? Defective Printhead 2 Replace the Printhead with a new one . ♦Is the problem solved? Go to a position at least 6 m distant from deformation or damage. EPSON FX-890/2190 ...
Service Manual
Page 96
...Platen Head Nose Wire end Platen Gap Figure 5-3. When the adjustment is no problem with print quality. Single sheet: The printed side of paper must be free from soiling caused by rubbing with the ribbon. Multi-part form: The copy paper must be free from ... below. Platen Gap Adjustment 3 Adjustment Adjusting and Resetting the Printer 96 EPSON FX-890/2190 Revision B Platen Gap (PG) [mm] 11. The Platen Gap must be no catch at perforations in between the platen and the wire end without the ribbon or paper in uncut paper. For adjustment, turn the SHAFT...
...Platen Head Nose Wire end Platen Gap Figure 5-3. When the adjustment is no problem with print quality. Single sheet: The printed side of paper must be free from soiling caused by rubbing with the ribbon. Multi-part form: The copy paper must be free from ... below. Platen Gap Adjustment 3 Adjustment Adjusting and Resetting the Printer 96 EPSON FX-890/2190 Revision B Platen Gap (PG) [mm] 11. The Platen Gap must be no catch at perforations in between the platen and the wire end without the ribbon or paper in uncut paper. For adjustment, turn the SHAFT...