User Manual
Page 5
... carefully to avoid bodily injury. It describes all the printer's functions, optional products, printer software, troubleshooting, and technical specifications. c Cautions must be observed to avoid damage to both the FX-890 and the FX-2190. See "Installing and Using the Online Reference Guide..." on in this manual show the FX-890, the instructions apply to your printer: ❏ Setting Up the Printer ❏ Paper Handling ❏ Using the Control Panel ❏ Troubleshooting ❏ Product Information Although the illustrations in a different mode....
... carefully to avoid bodily injury. It describes all the printer's functions, optional products, printer software, troubleshooting, and technical specifications. c Cautions must be observed to avoid damage to both the FX-890 and the FX-2190. See "Installing and Using the Online Reference Guide..." on in this manual show the FX-890, the instructions apply to your printer: ❏ Setting Up the Printer ❏ Paper Handling ❏ Using the Control Panel ❏ Troubleshooting ❏ Product Information Although the illustrations in a different mode....
User Manual
Page 43
...2. Make sure paper is loaded and the printer is turned off the printer. To run the test using the printer's near letter-quality test. Note: To temporarily stop printing. Troubleshooting 43 If the self test results are satisfactory, the printer is working properly and the problem probably results ...the following width: Paper type Continuous paper (including perforated border) Single sheet FX-890 9.5 inches (241 mm) A4 or letter size FX-2190 14.8 inches (376 mm) A3 landscape 1. If paper remains in the printer, press the Load/Eject button to the problem. Printing a Self Test ...
...2. Make sure paper is loaded and the printer is turned off the printer. To run the test using the printer's near letter-quality test. Note: To temporarily stop printing. Troubleshooting 43 If the self test results are satisfactory, the printer is working properly and the problem probably results ...the following width: Paper type Continuous paper (including perforated border) Single sheet FX-890 9.5 inches (241 mm) A4 or letter size FX-2190 14.8 inches (376 mm) A3 landscape 1. If paper remains in the printer, press the Load/Eject button to the problem. Printing a Self Test ...
User Manual
Page 44
.... ❏ Canada: (905) 709-2170, 6 AM to quickly select your EPSON printer is not operating properly and you can reach EPSON Support at www.epsonstore.com (U.S. Where To Get Help If your printer in SoundAdvice: 70470 (for the FX-890) or 70475 (for dealer referral. 44 Troubleshooting Service World Wide Web Automated Telephone Services Access From the...
.... ❏ Canada: (905) 709-2170, 6 AM to quickly select your EPSON printer is not operating properly and you can reach EPSON Support at www.epsonstore.com (U.S. Where To Get Help If your printer in SoundAdvice: 70470 (for the FX-890) or 70475 (for dealer referral. 44 Troubleshooting Service World Wide Web Automated Telephone Services Access From the...
Service Manual
Page 6
EPSON FX-890/2190 Table of Contents Revision B Chapter 1 PRODUCT DESCRIPTIONS 1.1 Features ...9 1.2 Interface ...23 1.2.1 Parallel interface (Forward channel 23 1.2.2 Parallel interface (Reverse channel 25 1.2.3 USB ...47 2.1.2.1 C524 MAIN Board 47 2.1.2.2 C524 PSB/PSE/PSH Power Supply Circuit 50 Chapter 3 Troubleshooting 3.1 Overview ...53 3.1.1 Specified Tools 53 3.1.2 Procedure for Troubleshooting 53 3.1.3 Preliminary Checks 54 3.1.4 Error ...54 3.2 Troubleshooting Based on Symptoms 55 3.2.1 Printer fails to operate when power is turned on 55 3.2.2 No LED on Control Panel lights up...
EPSON FX-890/2190 Table of Contents Revision B Chapter 1 PRODUCT DESCRIPTIONS 1.1 Features ...9 1.2 Interface ...23 1.2.1 Parallel interface (Forward channel 23 1.2.2 Parallel interface (Reverse channel 25 1.2.3 USB ...47 2.1.2.1 C524 MAIN Board 47 2.1.2.2 C524 PSB/PSE/PSH Power Supply Circuit 50 Chapter 3 Troubleshooting 3.1 Overview ...53 3.1.1 Specified Tools 53 3.1.2 Procedure for Troubleshooting 53 3.1.3 Preliminary Checks 54 3.1.4 Error ...54 3.2 Troubleshooting Based on Symptoms 55 3.2.1 Printer fails to operate when power is turned on 55 3.2.2 No LED on Control Panel lights up...
Service Manual
Page 7
EPSON FX-890/2190 3.2.11 Electrical Noise 62 3.2.12 Fatal Error 63 3.3 Troubleshooting for Individual Units 64 3.3.1 Main Component Checking Point 64 Chapter 4 Disassembly and Assembly 4.1 Overview ...66 4.1.1 ...4.3.14 Ribbon Drive (RD) Assembly 92 Chapter 5 Adjustment 5.1 Adjustment Overview 94 5.1.1 Required Adjustment 94 5.1.2 Adjustment Tools 94 5.2 Adjusting and Resetting the Printer 95 Revision B 5.2.1 Platen Gap Adjustment 95 5.3 Adjustment Program 97 5.3.1 Preparation 97 5.3.1.1 System Requirement 97 5.3.1.2 Installation 97 5.3.1.3 Running the Program 97 Chapter...
EPSON FX-890/2190 3.2.11 Electrical Noise 62 3.2.12 Fatal Error 63 3.3 Troubleshooting for Individual Units 64 3.3.1 Main Component Checking Point 64 Chapter 4 Disassembly and Assembly 4.1 Overview ...66 4.1.1 ...4.3.14 Ribbon Drive (RD) Assembly 92 Chapter 5 Adjustment 5.1 Adjustment Overview 94 5.1.1 Required Adjustment 94 5.1.2 Adjustment Tools 94 5.2 Adjusting and Resetting the Printer 95 Revision B 5.2.1 Platen Gap Adjustment 95 5.3 Adjustment Program 97 5.3.1 Preparation 97 5.3.1.1 System Requirement 97 5.3.1.2 Installation 97 5.3.1.3 Running the Program 97 Chapter...
Service Manual
Page 53
... from the human body, whenever possible. 3.1.1 Specified Tools This printer does not require any surface which makes troubleshooting more difficult. In addition, the User's Manual for EPSON EPSON FX-890/2190 describes detailed steps to be taken for Troubleshooting Perform troubleshooting work , read and understand thoroughly the contents of the printer. Use only specified lubricants and adhesives. ...
... from the human body, whenever possible. 3.1.1 Specified Tools This printer does not require any surface which makes troubleshooting more difficult. In addition, the User's Manual for EPSON EPSON FX-890/2190 describes detailed steps to be taken for Troubleshooting Perform troubleshooting work , read and understand thoroughly the contents of the printer. Use only specified lubricants and adhesives. ...
Service Manual
Page 54
EPSON FX-890/2190 3.1.3 Preliminary Checks Before starting troubleshooting, be sure to verify that the following : "•": Beeper sounds about 100 ms and interval is about100 ms "-":Beeper sounds about 500 ms and interval is ••• open, printer goes into paper out error. The error indications and corresponding remedies are shown in the printer correctly...
EPSON FX-890/2190 3.1.3 Preliminary Checks Before starting troubleshooting, be sure to verify that the following : "•": Beeper sounds about 100 ms and interval is about100 ms "-":Beeper sounds about 500 ms and interval is ••• open, printer goes into paper out error. The error indications and corresponding remedies are shown in the printer correctly...
Service Manual
Page 55
...CR Motor. Go to enter the READY mode. Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms You can be the source of Carriage Unit Printer mechanism does not operate. Table 3-2 below lists the symptoms for various... 4 Defective CR Motor 4 Replace the CR Motor with a new one . ♦Is the problem solved? Some dots are not short-circuitted, replace the fuse with a new one . Data from print. Replace the Go to Step... HP Detector with a new one . ♦Is the problem solved? EPSON FX-890/2190 3.2 Troubleshooting Based on Symptoms 55
...CR Motor. Go to enter the READY mode. Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms You can be the source of Carriage Unit Printer mechanism does not operate. Table 3-2 below lists the symptoms for various... 4 Defective CR Motor 4 Replace the CR Motor with a new one . ♦Is the problem solved? Some dots are not short-circuitted, replace the fuse with a new one . Data from print. Replace the Go to Step... HP Detector with a new one . ♦Is the problem solved? EPSON FX-890/2190 3.2 Troubleshooting Based on Symptoms 55
Service Manual
Page 56
...one . Replace the CR Motor. Problem solved Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms 56 Go to 3.2.11 Electrical Noise (p.62) 3.2.3 Abnormal operation of ...Board with a new one. ♦Is the problem solved? Go to Step 6 Table 3-4. EPSON FX-890/2190 Revision B 3.2.2 No LED on Control Panel lights up Step Action and Question Yes No ... C524MAIN Board (p.74) • C524PSB/PSE/PSH Board (p.76) Fuse Check the electric circuit and printer mechanism, 1 and if they are not short-circuitted, replace the fuse with a new one . ...
...one . Replace the CR Motor. Problem solved Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on Symptoms 56 Go to 3.2.11 Electrical Noise (p.62) 3.2.3 Abnormal operation of ...Board with a new one. ♦Is the problem solved? Go to Step 6 Table 3-4. EPSON FX-890/2190 Revision B 3.2.2 No LED on Control Panel lights up Step Action and Question Yes No ... C524MAIN Board (p.74) • C524PSB/PSE/PSH Board (p.76) Fuse Check the electric circuit and printer mechanism, 1 and if they are not short-circuitted, replace the fuse with a new one . ...
Service Manual
Page 58
...the problem solved? Replace the Power Supply Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on the Main 2 Circuit Board and Power Supply Board are not short-circuitted...Main Board. Problem solved Go to Step 2 ♦Is the problem solved? EPSON FX-890/2190 Revision B 3.2.5 Printing is faulty during self-test, but carriage operation normal ...C524PSB/PSE/PSH Board (p.76) • C524MAIN Board (p.74) Fuse Check the electric circuit and printer mechanism, 1 and if they are connected properly. Printing faulty during self-test, but carriage operation...
...the problem solved? Replace the Power Supply Go to 3.2.11 Electrical Noise (p.62) Troubleshooting Troubleshooting Based on the Main 2 Circuit Board and Power Supply Board are not short-circuitted...Main Board. Problem solved Go to Step 2 ♦Is the problem solved? EPSON FX-890/2190 Revision B 3.2.5 Printing is faulty during self-test, but carriage operation normal ...C524PSB/PSE/PSH Board (p.76) • C524MAIN Board (p.74) Fuse Check the electric circuit and printer mechanism, 1 and if they are connected properly. Printing faulty during self-test, but carriage operation...
Service Manual
Page 62
...the problem solved? Go to Step 2 ♦Is the problem solved? Replace the Printhead FFC. Troubleshooting for repair of this error (Chapter 4 Disassembly and Assembly) • C524PSB/PSE/PSH Board (p.... 5 Replace the Power Supply Board with a new one . ♦Is the problem solved? EPSON FX-890/2190 3.2.10 Faulty print Table 3-12. Problem solved Go to Step 5 Ensure grounding. ♦... 4 one . ♦Is the problem solved? Harness of circuit boards 1. Remove the Printer Mechanism. (p.80) 3 2. Replace the HOUSING ASSY.,LOWER with electrical noise still occur? ...
...the problem solved? Go to Step 2 ♦Is the problem solved? Replace the Printhead FFC. Troubleshooting for repair of this error (Chapter 4 Disassembly and Assembly) • C524PSB/PSE/PSH Board (p.... 5 Replace the Power Supply Board with a new one . ♦Is the problem solved? EPSON FX-890/2190 3.2.10 Faulty print Table 3-12. Problem solved Go to Step 5 Ensure grounding. ♦... 4 one . ♦Is the problem solved? Harness of circuit boards 1. Remove the Printer Mechanism. (p.80) 3 2. Replace the HOUSING ASSY.,LOWER with electrical noise still occur? ...
Service Manual
Page 63
... Board. Check to see if one of simple ecodrive circuit when it is turned on Symptoms 63 Troubleshooting for Fatal Error (continued) Action and Question Abnormal Printhead Temperature (Head Open Error : value = 3AH) The printer actually checks the connection between the printhead and C524MAIN Board is correct. • FFC is not ... Error : value = 30H) CR Home position seek operation is failed, or CR Home position is abnormal. Replace the power supply circuit board (C524PSB/ PSE/PSH). EPSON FX-890/2190 3.2.12 Fatal Error Table 3-14. No Replace the printhead.
... Board. Check to see if one of simple ecodrive circuit when it is turned on Symptoms 63 Troubleshooting for Fatal Error (continued) Action and Question Abnormal Printhead Temperature (Head Open Error : value = 3AH) The printer actually checks the connection between the printhead and C524MAIN Board is correct. • FFC is not ... Error : value = 30H) CR Home position seek operation is failed, or CR Home position is abnormal. Replace the power supply circuit board (C524PSB/ PSE/PSH). EPSON FX-890/2190 3.2.12 Fatal Error Table 3-14. No Replace the printhead.
Service Manual
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EPSON FX-890/2190 Revision B 3.3 Troubleshooting for Individual Units 3.3.1 Main Component Checking Point The following components can be checked with printer power off . Specifications : 8.19 ± 0.8 Ω (at 25°C) Common Line C1 C2 C3 C4 Table 3-16. one phase) Note "*":...pin3 (pin 4) on 2.7 Ω±10% each of the test pins (at 25 °C per phase. Test pin numbers match the printhead solenoid (dot wire) numbers. Motor Coil Resistance Test Points Test Pin Number Test Method* Meter Reading 1 and 3, 2 and 4 Place one lead on pin 5 and the...
EPSON FX-890/2190 Revision B 3.3 Troubleshooting for Individual Units 3.3.1 Main Component Checking Point The following components can be checked with printer power off . Specifications : 8.19 ± 0.8 Ω (at 25°C) Common Line C1 C2 C3 C4 Table 3-16. one phase) Note "*":...pin3 (pin 4) on 2.7 Ω±10% each of the test pins (at 25 °C per phase. Test pin numbers match the printhead solenoid (dot wire) numbers. Motor Coil Resistance Test Points Test Pin Number Test Method* Meter Reading 1 and 3, 2 and 4 Place one lead on pin 5 and the...