Network Guide
Page 4
... 31 Configuration - Network Screens 32 Optional Screens 37 Chapter 4 Troubleshooting 39 General Problems 39 Cannot configure the network interface or cannot print from the network 39 Cannot print even if you have assigned the IP address to the computer and the printer 39 Unable to start EpsonNet Config 39 The message "EpsonNet Config cannot...
... 31 Configuration - Network Screens 32 Optional Screens 37 Chapter 4 Troubleshooting 39 General Problems 39 Cannot configure the network interface or cannot print from the network 39 Cannot print even if you have assigned the IP address to the computer and the printer 39 Unable to start EpsonNet Config 39 The message "EpsonNet Config cannot...
Network Guide
Page 39
Cause You have assigned the IP address to the computer and the printer. See "Uninstalling Software" on the computer. If you can print a status sheet, as described in "Printing a Network Status Sheet" on the computer, but you assigned the IP address to do Uninstall EpsonNet Config and then reinstall ... IP address for the computer. Troubleshooting 39 Unable to do First, check to the same segment of the computer. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. What to start EpsonNet Config.
Cause You have assigned the IP address to the computer and the printer. See "Uninstalling Software" on the computer. If you can print a status sheet, as described in "Printing a Network Status Sheet" on the computer, but you assigned the IP address to do Uninstall EpsonNet Config and then reinstall ... IP address for the computer. Troubleshooting 39 Unable to do First, check to the same segment of the computer. Chapter 4 Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. What to start EpsonNet Config.
Network Guide
Page 45
... ping, 42 Printer driver installing in Windows Vista, 16 to 18 installing in Windows XP, 19 to 23 installing on Macintosh, 24 Problems, solving, 39 to 40 Protocols, 6 R Resetting network interface, 31, 37 Return to default button, 37 RJ-45 connector, 7 Router, 29 S Software, uninstalling, 43 Status lights, 7 Status sheet, printing, 16 Subnet...
... ping, 42 Printer driver installing in Windows Vista, 16 to 18 installing in Windows XP, 19 to 23 installing on Macintosh, 24 Problems, solving, 39 to 40 Protocols, 6 R Resetting network interface, 31, 37 Return to default button, 37 RJ-45 connector, 7 Router, 29 S Software, uninstalling, 43 Status lights, 7 Status sheet, printing, 16 Subnet...
Printer Guide
Page 7
... Storing the Printer 119 Preparing the Printer for Shipment 119 Setting Up the Printer After Transportation 121 Uninstalling and Reinstalling the Printer Driver 121 Macintosh 121 Windows Vista 122 Windows XP 123 6 Solving Problems Diagnosing Problems 125 Checking Error Messages and Lights 126 Improving Print Quality 131 Solving Operational Problems 134 Solving Miscellaneous Printing Problems 135 Solving Paper Problems 137 Clearing...
... Storing the Printer 119 Preparing the Printer for Shipment 119 Setting Up the Printer After Transportation 121 Uninstalling and Reinstalling the Printer Driver 121 Macintosh 121 Windows Vista 122 Windows XP 123 6 Solving Problems Diagnosing Problems 125 Checking Error Messages and Lights 126 Improving Print Quality 131 Solving Operational Problems 134 Solving Miscellaneous Printing Problems 135 Solving Paper Problems 137 Clearing...
Printer Guide
Page 9
... 4.0 or later. Warnings, Cautions, Notes, and Tips These symbols are connecting the printer to a network, you have a problem. Tips contain additional hints on setting up your printer. You can read the guide using your equipment. For additional information, see Chapter 1...printer correctly. Attach it working at its best, and provides troubleshooting tips in this book: WARNINGS must be followed carefully to set up your printer, install the software for use and printer maintenance-loading paper, replacing ink cartridges and other components, checking and aligning the print...
... 4.0 or later. Warnings, Cautions, Notes, and Tips These symbols are connecting the printer to a network, you have a problem. Tips contain additional hints on setting up your printer. You can read the guide using your equipment. For additional information, see Chapter 1...printer correctly. Attach it working at its best, and provides troubleshooting tips in this book: WARNINGS must be followed carefully to set up your printer, install the software for use and printer maintenance-loading paper, replacing ink cartridges and other components, checking and aligning the print...
Printer Guide
Page 92
... XP: Click Start and select Printers and Faxes. 92 | Printing with Epson Drivers for Windows Using the Progress Meter After you send a print job, the Progress Meter window appears: May not appear if you are printing over a network Click to cancel Click to pause/resume printing Click for instructions. Do one of problems, whether you want a Status...
... XP: Click Start and select Printers and Faxes. 92 | Printing with Epson Drivers for Windows Using the Progress Meter After you send a print job, the Progress Meter window appears: May not appear if you are printing over a network Click to cancel Click to pause/resume printing Click for instructions. Do one of problems, whether you want a Status...
Printer Guide
Page 93
...tool tips appear when you can avoid certain problems, such as insufficient memory or disk space. • Page Rendering Mode speeds printing by rendering the entire page. Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows | 93 2. ... Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. • Disable EPSON Status Monitor 3 lets you control whether or not printer status is monitored (disabling is not recommended). • Always spool RAW datatype lets you spool documents ...
...tool tips appear when you can avoid certain problems, such as insufficient memory or disk space. • Page Rendering Mode speeds printing by rendering the entire page. Because the RAW format requires fewer resources, printing is extremely slow or the print head stops for Windows | 93 2. ... Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job. • Disable EPSON Status Monitor 3 lets you control whether or not printer status is monitored (disabling is not recommended). • Always spool RAW datatype lets you spool documents ...
Printer Guide
Page 113
...If you want, then press Menu again to select the settings described below. Make sure the printer is turned off. Press the button when done. 113 Using the Maintenance Mode The maintenance mode allows you to print the last page. • To change an item, press Menu to display EXEC. Follow...printable pages counter • Change the default pressure setting for diagnosing problems • Change the language or units of data in the printer's buffer, press the Menu button to select the next item. Use the or buttons to print the 16-byte hex data in the left column and corresponding ...
...If you want, then press Menu again to select the settings described below. Make sure the printer is turned off. Press the button when done. 113 Using the Maintenance Mode The maintenance mode allows you to print the last page. • To change an item, press Menu to display EXEC. Follow...printable pages counter • Change the default pressure setting for diagnosing problems • Change the language or units of data in the printer's buffer, press the Menu button to select the next item. Use the or buttons to print the 16-byte hex data in the left column and corresponding ...
Printer Guide
Page 125
... messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 4880 includes a number of ways to help you diagnose problems: • To identify the most likely solutions until the problem is caused by the printer itself, disconnect the printer from your software for instructions...
... messages and lights • Improving print quality • Solving operational problems • Solving miscellaneous printing problems • Solving paper problems, including clearing paper jams Diagnosing Problems The Epson Stylus Pro 4880 includes a number of ways to help you diagnose problems: • To identify the most likely solutions until the problem is caused by the printer itself, disconnect the printer from your software for instructions...
Printer Guide
Page 127
.... Non-Epson genuine ink Press the pause button for 3 seconds to select the correct setting: either (for paper in alphabetical order and includes an explanation and instructions for instructions. 127 See page 105 for correcting the problem. cancel printing. The following table lists the messages in the tray, or or for the printer. - Press...
.... Non-Epson genuine ink Press the pause button for 3 seconds to select the correct setting: either (for paper in alphabetical order and includes an explanation and instructions for instructions. 127 See page 105 for correcting the problem. cancel printing. The following table lists the messages in the tray, or or for the printer. - Press...
Printer Guide
Page 129
... Run the head cleaning utility again. Reload paper if necessary. Reload paper, making sure the edges are still clogged, contact Epson. If the message appears during a print job, reset the printer by pressing the pause button. 129 Then load paper and resend the job. PAPER NOT CUT error Reload paper... the nozzles are straight. Load paper. Remove the jammed paper. Remove any printouts or paper remaining in the printer. Solving Problems | 129 Message NOZZLES STILL CLOGGED PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELEASE LEVER REMOVE PAPER JAM RELOAD...
... Run the head cleaning utility again. Reload paper if necessary. Reload paper, making sure the edges are still clogged, contact Epson. If the message appears during a print job, reset the printer by pressing the pause button. 129 Then load paper and resend the job. PAPER NOT CUT error Reload paper... the nozzles are straight. Load paper. Remove the jammed paper. Remove any printouts or paper remaining in the printer. Solving Problems | 129 Message NOZZLES STILL CLOGGED PAPER NOT CUT PAPER NOT STRAIGHT PAPER OUT REAR COVER OPEN RELEASE LEVER REMOVE PAPER JAM RELOAD...
Printer Guide
Page 130
... the message remains, contact Epson as described on . Start printing again from the beginning for the first time, you are installing ink cartridges for best results. the error before you selected in the printer match the image size. Pull out the green tab to install the ... with genuine Epson ink cartridges. Note the error number, then turn the printer off and back on page 10. Close the top cover. - You tried to unlock the print head. driver matches the loaded paper size. 130 | Solving Problems Message SERVICE REQ. Explanation Response The print head is ...
... the message remains, contact Epson as described on . Start printing again from the beginning for the first time, you are installing ink cartridges for best results. the error before you selected in the printer match the image size. Pull out the green tab to install the ... with genuine Epson ink cartridges. Note the error number, then turn the printer off and back on page 10. Close the top cover. - You tried to unlock the print head. driver matches the loaded paper size. 130 | Solving Problems Message SERVICE REQ. Explanation Response The print head is ...
Printer Guide
Page 131
.... ◗ Align the print head from the printer's control panel, as described on thin paper that's getting saturated with ink, reduce the Paper Suction. ◗ Use the Paper Feed Adjustment to standard (STD) when you 're printing on page 105. ◗ Run a nozzle check and cleaning cycle. Solving Problems | 131 Problem Your print has horizontal banding...
.... ◗ Align the print head from the printer's control panel, as described on thin paper that's getting saturated with ink, reduce the Paper Suction. ◗ Use the Paper Feed Adjustment to standard (STD) when you 're printing on page 105. ◗ Run a nozzle check and cleaning cycle. Solving Problems | 131 Problem Your print has horizontal banding...
Printer Guide
Page 132
...'re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you are correct. 132 Try adjusting your application or printer software are low on . ◗ If you must turn off High Speed. 132 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting...
...'re using a third-party RIP or non-Epson media, custom color profiles will give you the best color reproduction. ◗ If you are correct. 132 Try adjusting your application or printer software are low on . ◗ If you must turn off High Speed. 132 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting...
Printer Guide
Page 133
... for instructions. ◗ Check the ink indicators and light to adjust the paper thickness setting, drying time, or color density. Your print appears blurry or smeared. Wipe the paper path area of the ink cartridges. If the cartridge is too old, ...printing on non-Epson media, you may need to see if you made using the printer's control panel, be sure to return the setting to standard (STD). ◗ The platen gap setting is correct for instructions. ◗ Make sure the Media Type setting in the printer software is too wide. Solving Problems | 133 Problem Your print...
... for instructions. ◗ Check the ink indicators and light to adjust the paper thickness setting, drying time, or color density. Your print appears blurry or smeared. Wipe the paper path area of the ink cartridges. If the cartridge is too old, ...printing on non-Epson media, you may need to see if you made using the printer's control panel, be sure to return the setting to standard (STD). ◗ The platen gap setting is correct for instructions. ◗ Make sure the Media Type setting in the printer software is too wide. Solving Problems | 133 Problem Your print...
Printer Guide
Page 134
... voltage supplied by a switch or timer. • The interface cable is securely connected to the printer and your print is smeared. Solving Operational Problems If you can't turn off the power and unplug the power cord immediately. Contact Epson for assistance. (See page 11 for instructions. Use the control panel to change the setting...
... voltage supplied by a switch or timer. • The interface cable is securely connected to the printer and your print is smeared. Solving Operational Problems If you can't turn off the power and unplug the power cord immediately. Contact Epson for assistance. (See page 11 for instructions. Use the control panel to change the setting...
Printer Guide
Page 135
... is selected. ◗ Clear any stalled print jobs from the Epson website at both ends. 135 Follow the instructions for your printer software CD-ROM and reinstall the software. if it's printing, but nothing prints. ◗ Communication between the computer and printer may have been momentarily interrupted. Solving Miscellaneous Printing Problems If your printouts are not what you...
... is selected. ◗ Clear any stalled print jobs from the Epson website at both ends. 135 Follow the instructions for your printer software CD-ROM and reinstall the software. if it's printing, but nothing prints. ◗ Communication between the computer and printer may have been momentarily interrupted. Solving Miscellaneous Printing Problems If your printouts are not what you...
Printer Guide
Page 136
...instructions on page 115 to replace the blade. ◗ The paper may be dull. See the on the PRINTER SETUP menu is incorrect. Color images print in black ◗ Make sure Color is selected in Chapter 2 to cut . ◗ The paper cutter blade may be too thick to reload... with the built-in cutter. Follow the instructions in your printer software. appears to reset the printer. If not, press the Paper Source button to clear any print job data in your application. 136 | Solving Problems Problem Solution Your print has incorrect margins. ◗ Check the page size or paper...
...instructions on page 115 to replace the blade. ◗ The paper may be dull. See the on the PRINTER SETUP menu is incorrect. Color images print in black ◗ Make sure Color is selected in Chapter 2 to cut . ◗ The paper cutter blade may be too thick to reload... with the built-in cutter. Follow the instructions in your printer software. appears to reset the printer. If not, press the Paper Source button to clear any print job data in your application. 136 | Solving Problems Problem Solution Your print has incorrect margins. ◗ Check the page size or paper...
Printer Guide
Page 137
... may not operate correctly. • Make sure the Media Type and Source settings in the printer software are correct. • Make sure the platen gap setting is correct for paper specifications....area. See page 49 for more information. • If you're not using Epson media, make sure you 're printing on page 38 to adjust for more of the following solutions: • For ...roll paper, try adjusting the paper suction setting. Solving Problems | 137 Solving Paper Problems If paper feed or paper jam problems ...
... may not operate correctly. • Make sure the Media Type and Source settings in the printer software are correct. • Make sure the platen gap setting is correct for paper specifications....area. See page 49 for more information. • If you're not using Epson media, make sure you 're printing on page 38 to adjust for more of the following solutions: • For ...roll paper, try adjusting the paper suction setting. Solving Problems | 137 Solving Paper Problems If paper feed or paper jam problems ...
Printer Guide
Page 138
Clearing Roll Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display. Cut the paper at the paper insertion slot, and remove the roll paper. 138 Turn off the printer, open the roll paper cover, and release the paper lever. Follow these steps to clear a paper jam: 1. C 2. 138 | Solving Problems Caution: To avoid damaging the printer, never move the paper lever while the pause light is flashing.
Clearing Roll Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display. Cut the paper at the paper insertion slot, and remove the roll paper. 138 Turn off the printer, open the roll paper cover, and release the paper lever. Follow these steps to clear a paper jam: 1. C 2. 138 | Solving Problems Caution: To avoid damaging the printer, never move the paper lever while the pause light is flashing.