Printer Guide
Page 81
... 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. For more information, see the on-screen User's Guide. 81 This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing...
... 5: Maintaining and Transporting the Printer The Epson Stylus Pro 3800 requires little maintenance to fine-tune a variety of printer settings. For more information, see the on-screen User's Guide. 81 This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Performing...
Product Brochure
Page 6
... cost estimations and reporting Lightfastness RatingsD Epson UltraChrome K3 Ink Color: Up to 200 years Black-and-white: Over 200 years Product/Accessories Epson Stylus Pro 3800 print engine Epson Stylus Pro 3800 Professional Edition w/ ColorBurst RIP Epson Stylus Pro 3800 TUMI® cover Additional one-year Epson Preferred Plus service Additional two-year Epson Preferred Plus service Replacement ink maintenance tank Epson UltraChrome K3 Ink Photo Black ink...
... cost estimations and reporting Lightfastness RatingsD Epson UltraChrome K3 Ink Color: Up to 200 years Black-and-white: Over 200 years Product/Accessories Epson Stylus Pro 3800 print engine Epson Stylus Pro 3800 Professional Edition w/ ColorBurst RIP Epson Stylus Pro 3800 TUMI® cover Additional one-year Epson Preferred Plus service Additional two-year Epson Preferred Plus service Replacement ink maintenance tank Epson UltraChrome K3 Ink Photo Black ink...
Product Information Guide
Page 9
...Cancel button, then run the Head Cleaning utility. See "Checking and Cleaning the Print Head" on page 14. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be used in your printer. FRONT FEED SLOT OPEN CLOSE ...printing and press the + Cancel button for the printer. INK CARTRIDGE ERROR REPLACE CARTRIDGE There is installed in the front tray, and then press the d Paper feed loaded. Remove the thick paper. button. See "Replacing Ink Cartridges" on page 14. Then remove the ink cartridge and install it correctly. Epson Stylus Pro 3800...
...Cancel button, then run the Head Cleaning utility. See "Checking and Cleaning the Print Head" on page 14. CLEANING ERROR PRESS THE DOWN BUTTON AND REMOVE THICK PAPER Print head cleaning cannot be used in your printer. FRONT FEED SLOT OPEN CLOSE ...printing and press the + Cancel button for the printer. INK CARTRIDGE ERROR REPLACE CARTRIDGE There is installed in the front tray, and then press the d Paper feed loaded. Remove the thick paper. button. See "Replacing Ink Cartridges" on page 14. Then remove the ink cartridge and install it correctly. Epson Stylus Pro 3800...
Product Information Guide
Page 10
...DO YOU ACCEPT THIS? MAINTENANCE PLEASE USE GENUINE EPSON CARTRIDGES A non-genuine maintenance cartridge is either transparent or black, like the platen color. Load paper correctly. The printer cannot detect the loaded media because the color of paper type selected. PAPER JAM REMOVE PAPER...PRESS THE DOWN BUTTON AND REMOVE PAPER The printer could not eject the printout. PAPER ERROR PRESS THE DOWN BUTTON. Flatten the media. See "Aligning the Print Head" on page 15. Epson Stylus Pro 3800 12/06 MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is wavy ...
...DO YOU ACCEPT THIS? MAINTENANCE PLEASE USE GENUINE EPSON CARTRIDGES A non-genuine maintenance cartridge is either transparent or black, like the platen color. Load paper correctly. The printer cannot detect the loaded media because the color of paper type selected. PAPER JAM REMOVE PAPER...PRESS THE DOWN BUTTON AND REMOVE PAPER The printer could not eject the printout. PAPER ERROR PRESS THE DOWN BUTTON. Flatten the media. See "Aligning the Print Head" on page 15. Epson Stylus Pro 3800 12/06 MAINTENANCE CARTRIDGE FULL REPLACE THE CARTRIDGE The maintenance cartridge is wavy ...
Product Information Guide
Page 13
... need to replace a low cartridge to align the print head. Press the Menu r button. 3. If you want to verify or fine-tune the alignment process, you need to run a nozzle check before aligning the print head (see no improvement, contact Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13... for assistance. Aligning the Print Head Aligning the print head is finished and the P Power light stops flashing, print the nozzle check again to select POWER CLEANING, then press r. 6. Press d until MAINTENANCE is complete, the printer starts aligning the print head. You may need to ...
... need to replace a low cartridge to align the print head. Press the Menu r button. 3. If you want to verify or fine-tune the alignment process, you need to run a nozzle check before aligning the print head (see no improvement, contact Epson for instructions. 12/06 Epson Stylus Pro 3800 - 13... for assistance. Aligning the Print Head Aligning the print head is finished and the P Power light stops flashing, print the nozzle check again to select POWER CLEANING, then press r. 6. Press d until MAINTENANCE is complete, the printer starts aligning the print head. You may need to ...
Product Information Guide
Page 15
...B ink light remains on the LCD. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. When the cartridge is ready to the back of the printer, and then insert it into the slot until it clicks. 6. You can check...Epson Stylus Pro 3800 9. If ink gets on the LCD panel. 5. Carefully pull the cartridge straight out of the slot and dispose of cartridge may leak out. When the cartridge is the correct color, and then remove it from its indicator on the LCD panel, the type of it . The printer...
...B ink light remains on the LCD. Maintenance cartridge indicator (showing a new cartridge) Replacement cartridges are available from the system during print head cleaning. When the cartridge is ready to the back of the printer, and then insert it into the slot until it clicks. 6. You can check...Epson Stylus Pro 3800 9. If ink gets on the LCD panel. 5. Carefully pull the cartridge straight out of the slot and dispose of cartridge may leak out. When the cartridge is the correct color, and then remove it from its indicator on the LCD panel, the type of it . The printer...
Service Manual
Page 68
... interrupted. The maintenance cartridge cannot be recognized by the printer. The printer cannot read/write data from/to the CSIC of steps...A paper jam has occurred. Replace the maintenance cartridge with a new one. Remove the paper and load paper correctly. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 ...replace it correctly. Check the paper feed path and remove any scrap of paper or foreign matter. The PW sensor cannot detect the paper when the PF motor has driven a predetermined number of the maintenance cartridge properly. TROUBLE SHOOTING Remedies for the print head...
... interrupted. The maintenance cartridge cannot be recognized by the printer. The printer cannot read/write data from/to the CSIC of steps...A paper jam has occurred. Replace the maintenance cartridge with a new one. Remove the paper and load paper correctly. EPSON Stylus Pro 3800/3800C/3850 Revision A 3.4 ...replace it correctly. Check the paper feed path and remove any scrap of paper or foreign matter. The PW sensor cannot detect the paper when the PF motor has driven a predetermined number of the maintenance cartridge properly. TROUBLE SHOOTING Remedies for the print head...
Service Manual
Page 77
... Error 77 Replace the print head. See 4.3.4.1 BOARD ASSY., MAIN on page 176. and remove any obstruction between them if any abnormality. Replace the ink cartridge. Replace the pressure pump (PURESSURE, PUMP, ASSY). Check that the pressure tube is broken. See 4.3.12.1 PRESSURE, PUMP, ASSY. Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the ink cartridge. EPSON Stylus Pro 3800/3800C...
... Error 77 Replace the print head. See 4.3.4.1 BOARD ASSY., MAIN on page 176. and remove any obstruction between them if any abnormality. Replace the ink cartridge. Replace the pressure pump (PURESSURE, PUMP, ASSY). Check that the pressure tube is broken. See 4.3.12.1 PRESSURE, PUMP, ASSY. Replace the pressure pump (PURESSURE, PUMP, ASSY). Replace the ink cartridge. EPSON Stylus Pro 3800/3800C...
Service Manual
Page 80
...Replace the main board (BOARD ASSY., MAIN). The FlashROM is broken. The SDRAM is broken. printer) for Service Call Error 80 See 4.3.4.1 BOARD ASSY., MAIN on page 112. The head...BOARD ASSY., MAIN on page 112. Install a normal firmware. Replace the main board (BOARD ASSY., MAIN). See 4.3.9.5 PRINT HEAD on page 112. Failed to install the firmware. See 4.3.4.1 ...page 112. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.2 BOARD ASSY., POWER SUPPLY on the power supply board failure, or main board failure. EPSON Stylus Pro 3800/3800C/3850...
...Replace the main board (BOARD ASSY., MAIN). The FlashROM is broken. The SDRAM is broken. printer) for Service Call Error 80 See 4.3.4.1 BOARD ASSY., MAIN on page 112. The head...BOARD ASSY., MAIN on page 112. Install a normal firmware. Replace the main board (BOARD ASSY., MAIN). See 4.3.9.5 PRINT HEAD on page 112. Failed to install the firmware. See 4.3.4.1 ...page 112. Replace the main board (BOARD ASSY., MAIN). See 4.3.4.2 BOARD ASSY., POWER SUPPLY on the power supply board failure, or main board failure. EPSON Stylus Pro 3800/3800C/3850...
Service Manual
Page 82
...Remedies for Print Quality Troubles 82 Ink smear (printed area) The paper is not connected correctly. Print head See 4.3.9.5 PRINT HEAD on page 159. Main board See 4.3.4.1 BOARD ASSY., MAIN on page 159. Run a power cleaning cycle using the operation panel or the printer driver...., and print head. (Replace the INK SYSTEM, ASSY.) The head FFC is contaminated by observed symptom. Paper is observed. Check the PF roller for ink smudges, and clean it if any abnormality. Pump Cap Unit (PUMP, CAP, ASSY) See 4.3.9.1 PUMP, CAP ASSY. EPSON Stylus Pro 3800/3800C/3850...
...Remedies for Print Quality Troubles 82 Ink smear (printed area) The paper is not connected correctly. Print head See 4.3.9.5 PRINT HEAD on page 159. Main board See 4.3.4.1 BOARD ASSY., MAIN on page 159. Run a power cleaning cycle using the operation panel or the printer driver...., and print head. (Replace the INK SYSTEM, ASSY.) The head FFC is contaminated by observed symptom. Paper is observed. Check the PF roller for ink smudges, and clean it if any abnormality. Pump Cap Unit (PUMP, CAP, ASSY) See 4.3.9.1 PUMP, CAP ASSY. EPSON Stylus Pro 3800/3800C/3850...
Service Manual
Page 83
...if the loaded paper is observed. Carry out the Print Head Slant Adjustment (PF) and the Print Head Slant Adjustment (CR). See Chapter 5 "ADJUSTMENT". ...printer carry out a required job even if the paper size setting does not match with a normal one. Check the PF scale (SCALE, PF) for foreign substances, and remove them correctly. Replace...PRINTER SETUP menu has been set to ON. See Chapter 4 "DISASSEMBLY & ASSEMBLY". Check that the carriage shaft and the contact points between the carriage unit and the main frame are not securely attached and contaminating paper. EPSON Stylus Pro 3800...
...if the loaded paper is observed. Carry out the Print Head Slant Adjustment (PF) and the Print Head Slant Adjustment (CR). See Chapter 5 "ADJUSTMENT". ...printer carry out a required job even if the paper size setting does not match with a normal one. Check the PF scale (SCALE, PF) for foreign substances, and remove them correctly. Replace...PRINTER SETUP menu has been set to ON. See Chapter 4 "DISASSEMBLY & ASSEMBLY". Check that the carriage shaft and the contact points between the carriage unit and the main frame are not securely attached and contaminating paper. EPSON Stylus Pro 3800...
Service Manual
Page 84
... out the Auto Bi-D and the Auto Uni-D adjustments. Check the CR timing belt, and replace it if worn. Carry out the Print Head Slant Adjustment (CR). See Chapter 5 "ADJUSTMENT". The carriage unit cannot move smoothly. See Chapter 5 "ADJUSTMENT". EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been...
... out the Auto Bi-D and the Auto Uni-D adjustments. Check the CR timing belt, and replace it if worn. Carry out the Print Head Slant Adjustment (CR). See Chapter 5 "ADJUSTMENT". The carriage unit cannot move smoothly. See Chapter 5 "ADJUSTMENT". EPSON Stylus Pro 3800/3800C/3850 Symptom Vertical banding (overall) Description Bi-D and Uni-D adjustments have not been...
Service Manual
Page 161
... /into the connectors at an angle. A D JU S TM E N T R E Q U IR E D Whenever the PRINT HEAD is replaced, the corresponding adjustments must be carried out. See Chapter 5 "ADJUSTMENT" (p190). Removing the PRINT HEAD DISASSEMBLY & ASSEMBLY Disassembly/Assembly Procedure (Group 1) 161 EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1 and CN2 connectors on the board. 8. See Figure...
... /into the connectors at an angle. A D JU S TM E N T R E Q U IR E D Whenever the PRINT HEAD is replaced, the corresponding adjustments must be carried out. See Chapter 5 "ADJUSTMENT" (p190). Removing the PRINT HEAD DISASSEMBLY & ASSEMBLY Disassembly/Assembly Procedure (Group 1) 161 EPSON Stylus Pro 3800/3800C/3850 C A U T IO N Do not disconnect/insert FFCs from CN1 and CN2 connectors on the board. 8. See Figure...
Service Manual
Page 191
.... (P. 167)) Print head (4.3.9.5 PRINT HEAD (P. 159)) Pump Motor (4.3.9.1 PUMP, CAP ASSY. (P. 148)) Main Board* (4.3.4.1 BOARD ASSY., MAIN (P. 112)) Ink Holder Waste Ink Pad (4.3.9.4 POROUS PAD, TRAY, INK EJECT (P. 158)) Borderless Ink Pad (4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/ POROUS PAD, INK WASTE BOX, LEFT (P. 162)) Note *: Required adjustments after they are repaired or replaced. EPSON Stylus Pro 3800/3800C...
.... (P. 167)) Print head (4.3.9.5 PRINT HEAD (P. 159)) Pump Motor (4.3.9.1 PUMP, CAP ASSY. (P. 148)) Main Board* (4.3.4.1 BOARD ASSY., MAIN (P. 112)) Ink Holder Waste Ink Pad (4.3.9.4 POROUS PAD, TRAY, INK EJECT (P. 158)) Borderless Ink Pad (4.3.9.6 POROUS PAD, INK WASTE BOX, RIGHT/ POROUS PAD, INK WASTE BOX, LEFT (P. 162)) Note *: Required adjustments after they are repaired or replaced. EPSON Stylus Pro 3800/3800C...
Service Manual
Page 192
...151; --- P. 205 --- P. 246 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 249 AS Mechanical Unit 1 Parameter Backup...CR change 6 Print Head Slant Adjustment (CR) 7 PG Position Adjustment 8 Print Head Slant Adjustment (PF) Ink Mark Sensor Adjustment for Auto 1 Nozzle Check --- P. 198 PF Motor 1 PF Adjustment --- P. 204 3 Print Head Slant Adjustment (CR) --- P. 201 5 Print Head Slant Adjustment (...
...151; --- P. 205 --- P. 246 --- EPSON Stylus Pro 3800/3800C/3850 5.1.4 Required Adjustments by Part or Unit The following table lists the parts/units and the adjustments required whenever replacing or repairing them . P. 249 AS Mechanical Unit 1 Parameter Backup...CR change 6 Print Head Slant Adjustment (CR) 7 PG Position Adjustment 8 Print Head Slant Adjustment (PF) Ink Mark Sensor Adjustment for Auto 1 Nozzle Check --- P. 198 PF Motor 1 PF Adjustment --- P. 204 3 Print Head Slant Adjustment (CR) --- P. 201 5 Print Head Slant Adjustment (...
Service Manual
Page 193
.... Print Head Slant Adjustment (PF) Prints an adjustment pattern to the proper amount. Ink Mark sensor Adjustment for initial ink charge as necessary after replacing the main board. Washing Head And Discharge Ink Carries out head washing and discharging of the APG. Head Rank ID Writes the Head Rank...Initial Ink Charge Flag ON/OFF Sets or clears a flag for Auto Nozzle Check Checks and adjusts the operation of the adjustments. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the ink mark sensor.
.... Print Head Slant Adjustment (PF) Prints an adjustment pattern to the proper amount. Ink Mark sensor Adjustment for initial ink charge as necessary after replacing the main board. Washing Head And Discharge Ink Carries out head washing and discharging of the APG. Head Rank ID Writes the Head Rank...Initial Ink Charge Flag ON/OFF Sets or clears a flag for Auto Nozzle Check Checks and adjusts the operation of the adjustments. EPSON Stylus Pro 3800/3800C/3850 5.1.5 Description of Adjustments The following tables describe the general outline of the ink mark sensor.
Service Manual
Page 204
... ID label affixed to the new print head. 2. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried out to input the Head Rank ID of the new print head 1. Assemble the printer. 3. Turn the printer ON. 4. Start up the Adjustment Program, and select [Head Rank ID]. 5. Turn the printer ON. 2. Click [Write]. 5. Turn the...
... ID label affixed to the new print head. 2. EPSON Stylus Pro 3800/3800C/3850 5.3.2 Head Rank ID Purpose The Head Rank ID is replaced, this must be carried out to input the Head Rank ID of the new print head 1. Assemble the printer. 3. Turn the printer ON. 4. Start up the Adjustment Program, and select [Head Rank ID]. 5. Turn the printer ON. 2. Click [Write]. 5. Turn the...
Service Manual
Page 249
...Replaced Parts Name Reset Menu Name PUMP, CAP, ASSY Reset When Cleaning Unit Change Reset When Pump Motor Change PRINT HEAD Reset When Print Head... 5-87. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.5 Reset Counters Whenever replacing a part/unit... whose service life is counted by the counter, the corresponding counter must be reset immediately after installing a new one. Purpose To exchange parts in an appropriate timing, keep the counter counts managed precisely. Procedure 1. Click [Run] to reset the counter. 4. Table 5-5. Turn the printer...
...Replaced Parts Name Reset Menu Name PUMP, CAP, ASSY Reset When Cleaning Unit Change Reset When Pump Motor Change PRINT HEAD Reset When Print Head... 5-87. EPSON Stylus Pro 3800/3800C/3850 Revision A 5.5 Reset Counters Whenever replacing a part/unit... whose service life is counted by the counter, the corresponding counter must be reset immediately after installing a new one. Purpose To exchange parts in an appropriate timing, keep the counter counts managed precisely. Procedure 1. Click [Run] to reset the counter. 4. Table 5-5. Turn the printer...
Service Manual
Page 251
...the board are so sensitive that the Print Head is found, contact a physician. Be sure to observe the following precautions to get the ink into your eye or let it in correct orientation. Basically, servicing on the printer should be easily damaged by its optimum...stated (for printing or operation checks), be sure to unplug the power code from the wall outlet before removing any abnormality is capped properly. 2. If it into contact with water immediately. Remove the all ink cartridges. 3. Repack the printer using compressed air products; EPSON Stylus Pro 3800/3800C/3850...
...the board are so sensitive that the Print Head is found, contact a physician. Be sure to observe the following precautions to get the ink into your eye or let it in correct orientation. Basically, servicing on the printer should be easily damaged by its optimum...stated (for printing or operation checks), be sure to unplug the power code from the wall outlet before removing any abnormality is capped properly. 2. If it into contact with water immediately. Remove the all ink cartridges. 3. Repack the printer using compressed air products; EPSON Stylus Pro 3800/3800C/3850...
Service Manual
Page 252
... 4% MAINTENANCE REQUEST 0001 Remaining Life 1% Service Call Actions when the Life is shown below. Replace the INK SYSTEM ASSY. Reset the life counter using the Adjustment program. MAINTENANCE Overview 252 Main Unit Print Head Ink System Mechanism Name Pump Assy. EPSON Stylus Pro 3800/3800C/3850 Revision A 6.1.1 Product Life Information The information of Absorbers for Borderless Counter...
... 4% MAINTENANCE REQUEST 0001 Remaining Life 1% Service Call Actions when the Life is shown below. Replace the INK SYSTEM ASSY. Reset the life counter using the Adjustment program. MAINTENANCE Overview 252 Main Unit Print Head Ink System Mechanism Name Pump Assy. EPSON Stylus Pro 3800/3800C/3850 Revision A 6.1.1 Product Life Information The information of Absorbers for Borderless Counter...