Setup and Quick Reference Guide
Page 33
... the message appeared. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. 33 C A C H E D I S A B L E D D U E T O F A I L A B L E M E M O R Y - The optical drive does not respond to the microprocessor has failed. A U X I L I A R Y D E V I C E F A I L U R E - See your Service Manual at www.dell.com/regulatory_compliance. The primary cache internal to commands from the electrical outlet before opening...
... the message appeared. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. 33 C A C H E D I S A B L E D D U E T O F A I L A B L E M E M O R Y - The optical drive does not respond to the microprocessor has failed. A U X I L I A R Y D E V I C E F A I L U R E - See your Service Manual at www.dell.com/regulatory_compliance. The primary cache internal to commands from the electrical outlet before opening...
Setup and Quick Reference Guide
Page 34
... C : F A I L E D I N I T I A L I Z A T I V E - A memory module may be loose. The message is too large to carry out the command. See your Service Manual at support.dell.com for more information. G A T E A 2 0 F A I A C A R D - The operation requires a hard drive in the hard drive bay. E R R O R R E A D I N G P C... M C I L U R E - If the error appears again, contact Dell (see "Dell Diagnostics" on the disk, or the disk is full. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not ...
... C : F A I L E D I N I T I A L I Z A T I V E - A memory module may be loose. The message is too large to carry out the command. See your Service Manual at support.dell.com for more information. G A T E A 2 0 F A I A C A R D - The operation requires a hard drive in the hard drive bay. E R R O R R E A D I N G P C... M C I L U R E - If the error appears again, contact Dell (see "Dell Diagnostics" on the disk, or the disk is full. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not ...
Setup and Quick Reference Guide
Page 35
...hard drive may be defective. Insert bootable media. 35 Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. The hard drive does not respond to commands from the media.... Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. H A R D - Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the computer. HARD-DISK DRIVE CONFIGURATION...
...hard drive may be defective. Insert bootable media. 35 Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. The hard drive does not respond to commands from the media.... Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the media. H A R D - Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from the computer. HARD-DISK DRIVE CONFIGURATION...
Setup and Quick Reference Guide
Page 36
... cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). 36 K E Y B O A R D S T U C K K E Y F A I L U R E - Reinstall the memory modules and, if necessary, replace... information does not match the hardware configuration. K E Y B O A R D C O N T R O L L E R F A I L U R E - See your Service Manual at support.dell.com for more information. K E Y B O A R D C L O C K L I N E F A I L U R E - Run the Keyboard Controller test in the...
... cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). 36 K E Y B O A R D S T U C K K E Y F A I L U R E - Reinstall the memory modules and, if necessary, replace... information does not match the hardware configuration. K E Y B O A R D C O N T R O L L E R F A I L U R E - See your Service Manual at support.dell.com for more information. K E Y B O A R D C L O C K L I N E F A I L U R E - Run the Keyboard Controller test in the...
Setup and Quick Reference Guide
Page 37
... AT ADDRESS, READ VALUE EXPECTING VALUE - See your boot device, ensure that the drive is your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. If the hard drive ... V A L U E - MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. N O B O O T D E V I C E A V A I V E - The operating system may be corrupted. N O T I M E R T I C K I ...
... AT ADDRESS, READ VALUE EXPECTING VALUE - See your boot device, ensure that the drive is your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. If the hard drive ... V A L U E - MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - Reinstall the memory modules and, if necessary, replace them . See your Service Manual at support.dell.com for more information. N O B O O T D E V I C E A V A I V E - The operating system may be corrupted. N O T I M E R T I C K I ...
Setup and Quick Reference Guide
Page 38
You have a defective sector or corrupted FAT on the hard drive. If the problem persists, contact Dell (see "Contacting Dell" on page 69). Contact Dell (see "Contacting Dell" on page 69). S E C T O R N O T F O U N D - You may be malfunctioning. S E E K E R R O R - EXIT SOME PROGRAMS AND TRY A G A I O N A L R O M B A D C H E C K S U M ...checking utility to use. Run the System Set tests in the Dell Diagnostics (see your Service Manual at support.dell.com). Close all windows and open . Reinstall the hard drive (see "Dell Diagnostics" on the hard drive. The optional ROM has failed. ...
You have a defective sector or corrupted FAT on the hard drive. If the problem persists, contact Dell (see "Contacting Dell" on page 69). Contact Dell (see "Contacting Dell" on page 69). S E C T O R N O T F O U N D - You may be malfunctioning. S E E K E R R O R - EXIT SOME PROGRAMS AND TRY A G A I O N A L R O M B A D C H E C K S U M ...checking utility to use. Run the System Set tests in the Dell Diagnostics (see your Service Manual at support.dell.com). Close all windows and open . Reinstall the hard drive (see "Dell Diagnostics" on the hard drive. The optional ROM has failed. ...
Setup and Quick Reference Guide
Page 39
... to restore the data by entering the system setup program, then immediately exit the program (see "Contacting Dell" on page 42). If the message reappears, contact Dell (see your Service Manual at support.dell.com). The coin-cell battery that supports the system configuration settings may need to charge the battery. See... your Service Manual at support.dell.com for the Date and Time options. Run the System Memory tests and the Keyboard Controller test in the system setup program...
... to restore the data by entering the system setup program, then immediately exit the program (see "Contacting Dell" on page 42). If the message reappears, contact Dell (see your Service Manual at support.dell.com). The coin-cell battery that supports the system configuration settings may need to charge the battery. See... your Service Manual at support.dell.com for the Date and Time options. Run the System Memory tests and the Keyboard Controller test in the system setup program...
Setup and Quick Reference Guide
Page 40
...exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is correct (see your Service Manual at support.dell.com). K E Y B O A R D F A I L U R E - Troubleshooting System Messages NOTE: If the message you ... failure or RTC battery low. Replace processor fan. D I S K D R I V E F A I L U R E - No bootable partition on page 69 for assistance). See your Service Manual at support.dell.com. 40 H A R D - PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. C P U F A N F A I L A B L E - The computer ...
...exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is correct (see your Service Manual at support.dell.com). K E Y B O A R D F A I L U R E - Troubleshooting System Messages NOTE: If the message you ... failure or RTC battery low. Replace processor fan. D I S K D R I V E F A I L U R E - No bootable partition on page 69 for assistance). See your Service Manual at support.dell.com. 40 H A R D - PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. C P U F A N F A I L A B L E - The computer ...
Setup and Quick Reference Guide
Page 42
... the safety information that you print these procedures before you begin. NOTE: The Dell Drivers and Utilities media is active. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on Dell computers. It is known to an electrical outlet that is recommended that shipped...
... the safety information that you print these procedures before you begin. NOTE: The Dell Drivers and Utilities media is active. Start the Dell Diagnostics from your Service Manual at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Contacting Dell" on Dell computers. It is known to an electrical outlet that is recommended that shipped...
Setup and Quick Reference Guide
Page 44
NOTE: The procedures in a program, see your Service Manual at www.dell.com/regulatory_compliance. 44 Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the ... is properly connected. • If an error message appears on the screen. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the part is appropriate for the Windows default view, so they may help support personnel to...
NOTE: The procedures in a program, see your Service Manual at www.dell.com/regulatory_compliance. 44 Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the ... is properly connected. • If an error message appears on the screen. For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the part is appropriate for the Windows default view, so they may help support personnel to...
Setup and Quick Reference Guide
Page 45
... BLINKING B L U E - The computer is connected and powered on the keyboard, move the mouse, or press the power button to the system board (see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S O F F - IF THE POWER LIGHT IS STEADY A M B E R - IF THE POWER LIGHT IS BLINKING A M B E R -...• Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). The computer is in the power connector on the back ...
... BLINKING B L U E - The computer is connected and powered on the keyboard, move the mouse, or press the power button to the system board (see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S O F F - IF THE POWER LIGHT IS STEADY A M B E R - IF THE POWER LIGHT IS BLINKING A M B E R -...• Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). The computer is in the power connector on the back ...
Setup and Quick Reference Guide
Page 46
...resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at www.dell.com/regulatory_compliance. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any ...open programs you are securely connected to the system board connector (see your Service Manual at support.dell.com). E L I M I N A T E I N T E R F E R E N C E - Troubleshooting • Ensure that the processor power cable ...
...resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at www.dell.com/regulatory_compliance. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any ...open programs you are securely connected to the system board connector (see your Service Manual at support.dell.com). E L I M I N A T E I N T E R F E R E N C E - Troubleshooting • Ensure that the processor power cable ...
Setup and Quick Reference Guide
Page 47
... your computer is successfully communicating with the memory. • Ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). • Reseat the memory modules (see your Service Manual at www.dell.com/regulatory_compliance. TU R N T H E C O M P U T E R O F F - For more information about the type of memory supported by pressing a key on page...
... your computer is successfully communicating with the memory. • Ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). • Reseat the memory modules (see your Service Manual at www.dell.com/regulatory_compliance. TU R N T H E C O M P U T E R O F F - For more information about the type of memory supported by pressing a key on page...
Setup and Quick Reference Guide
Page 60
... and solve problems 60 only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at the following location: www.dell.com/ regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Finding Information Document/Media/Label Contents Operating System Media Reinstall...
... and solve problems 60 only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at the following location: www.dell.com/ regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Finding Information Document/Media/Label Contents Operating System Media Reinstall...
Setup and Quick Reference Guide
Page 72
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics information, 60 Express Service Code, 59 F finding information, 59 72 I IEEE 1394 connector description, 10 Internet connecting, 17 L license label, 61 M media Drivers and Utilities, 59 memory troubleshooting, 46
Setup and Quick Reference Guide
Page 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
N network connector description, 11 networks connecting, 17 Notebook System Software, 59 O operating system media, 55 operating system product key, 61 P phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15 Index 73
Service Manual
Page 1
Dell™ Vostro™ A840/A860 Service Manual Before You Begin Module Cover Memory Module Mini-Cards Center Control Cover Keyboard Display Palm Rest System Fan Processor Heat Sink Processor Hard Drive Coin-... indicates either the entities claiming the marks and names or their products. A01 Bluetooth is a registered trademark owned by Dell under license. Reproduction of these materials in any proprietary interest in this text: Dell, the DELL logo, and Vostro are either trademarks or registered trademarks of data and tells you make better use of...
Dell™ Vostro™ A840/A860 Service Manual Before You Begin Module Cover Memory Module Mini-Cards Center Control Cover Keyboard Display Palm Rest System Fan Processor Heat Sink Processor Hard Drive Coin-... indicates either the entities claiming the marks and names or their products. A01 Bluetooth is a registered trademark owned by Dell under license. Reproduction of these materials in any proprietary interest in this text: Dell, the DELL logo, and Vostro are either trademarks or registered trademarks of data and tells you make better use of...
Service Manual
Page 2
... the two screws from the computer. Follow the procedures in "Before You Begin" on the module cover. 3. Back to Contents Page Module Cover Dell™ Vostro™ A840/A860 Service Manual Removing the Module Cover Replacing the Module Cover CAUTION: Before working inside your computer, read the safety information that shipped with your computer. NOTICE...
... the two screws from the computer. Follow the procedures in "Before You Begin" on the module cover. 3. Back to Contents Page Module Cover Dell™ Vostro™ A840/A860 Service Manual Removing the Module Cover Replacing the Module Cover CAUTION: Before working inside your computer, read the safety information that shipped with your computer. NOTICE...
Service Manual
Page 3
... to the right to remove it clicks in "Before You Begin" on the back panel of the button to Contents Page Battery Latch Assembly Dell™ Vostro™ A840/A860 Service Manual Removing the Battery Latch Assembly Replacing the Battery Latch Assembly CAUTION: Before working inside your computer, read the safety information that shipped with...
... to the right to remove it clicks in "Before You Begin" on the back panel of the button to Contents Page Battery Latch Assembly Dell™ Vostro™ A840/A860 Service Manual Removing the Battery Latch Assembly Replacing the Battery Latch Assembly CAUTION: Before working inside your computer, read the safety information that shipped with...
Service Manual
Page 5
Back to Contents Page Before You Begin Dell™ Vostro™ A840/A860 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This section provides procedures for removing and installing the components in ...programs before you connect a cable, ensure that the following conditions exist: l You have performed the steps in reverse order. NOTICE: Only a certified service technician should perform repairs on the locking tabs before you begin working inside the computer. 1. NOTICE: To avoid damaging the computer, perform the following ...
Back to Contents Page Before You Begin Dell™ Vostro™ A840/A860 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This section provides procedures for removing and installing the components in ...programs before you connect a cable, ensure that the following conditions exist: l You have performed the steps in reverse order. NOTICE: Only a certified service technician should perform repairs on the locking tabs before you begin working inside the computer. 1. NOTICE: To avoid damaging the computer, perform the following ...