Setup and Quick Reference Guide
Page 21
For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency Vostro A840 Intel® Core™2 Duo Intel® Pentium™ Dual-Core... Intel® Celeron® Dual and Single Core Vostro A860 Intel® Core™2 Duo Intel® Pentium™ Dual-...
For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency Vostro A840 Intel® Core™2 Duo Intel® Pentium™ Dual-Core... Intel® Celeron® Dual and Single Core Vostro A860 Intel® Core™2 Duo Intel® Pentium™ Dual-...
Setup and Quick Reference Guide
Page 35
..." on page 42). I N S E R T B O O T A B L E M E D I L U R E - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 42). Then, shut down the computer, reinstall the hard drive, and restart the computer. D I S K D R I V E F A I L U R E - HARD-DISK DRIVE CONFIGURATION E R R O R - The computer cannot identify the drive type. If the problem persists, try another drive. Shut down the computer...
..." on page 42). I N S E R T B O O T A B L E M E D I L U R E - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 42). Then, shut down the computer, reinstall the hard drive, and restart the computer. D I S K D R I V E F A I L U R E - HARD-DISK DRIVE CONFIGURATION E R R O R - The computer cannot identify the drive type. If the problem persists, try another drive. Shut down the computer...
Setup and Quick Reference Guide
Page 36
...L L E R F A I L U R E - Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards or keypads, check the cable connection. The message is most... Controller test in the Dell Diagnostics (see the software documentation. Reinstall the memory modules and, if necessary, replace them. K E Y B O A R D D A T A L I N E F A I L U R E - Troubleshooting INVALID CONFIGURATION INFORMATIONPLEASE RUN SYSTEM SETUP PROGRAM - The system configuration information does not match the hardware configuration. Restart the computer, and...
...L L E R F A I L U R E - Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). For external keyboards or keypads, check the cable connection. The message is most... Controller test in the Dell Diagnostics (see the software documentation. Reinstall the memory modules and, if necessary, replace them. K E Y B O A R D D A T A L I N E F A I L U R E - Troubleshooting INVALID CONFIGURATION INFORMATIONPLEASE RUN SYSTEM SETUP PROGRAM - The system configuration information does not match the hardware configuration. Restart the computer, and...
Setup and Quick Reference Guide
Page 39
... IN PROTECTED M O D E - Insert a disk into the drive and try to charge the battery. TIME-OF-DAY CLOCK LOST POWER - System configuration settings are corrupted. Connect your computer to an electrical outlet to restore the data by entering the system setup program, then immediately exit the program...tests in the system setup program does not match the system clock. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on the system board may be loose. WARNING: BATTERY IS CRITICALLY L O W - The battery is running out of charge....
... IN PROTECTED M O D E - Insert a disk into the drive and try to charge the battery. TIME-OF-DAY CLOCK LOST POWER - System configuration settings are corrupted. Connect your computer to an electrical outlet to restore the data by entering the system setup program, then immediately exit the program...tests in the system setup program does not match the system clock. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on the system board may be loose. WARNING: BATTERY IS CRITICALLY L O W - The battery is running out of charge....
Setup and Quick Reference Guide
Page 41
... or system board failure (see "Contacting Dell" on page 69 for the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Troubleshooting Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to...
... or system board failure (see "Contacting Dell" on page 69 for the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. Troubleshooting Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to...
Setup and Quick Reference Guide
Page 42
For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in Lockups and Software Problems (see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that...
For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in Lockups and Software Problems (see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an electrical outlet that...
Setup and Quick Reference Guide
Page 48
... RUN THE PROGRAM COMPATIBILITY WIZARD - CHECK THE SOFTWARE D O C U M E N T A T I O N - A solid blue screen appears TU R N T H E C O M P U T E R O F F - If necessary, uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so that is designed for at least 8 to get a response by pressing a key on the screen. A program is no longer responding, and click End...
... RUN THE PROGRAM COMPATIBILITY WIZARD - CHECK THE SOFTWARE D O C U M E N T A T I O N - A solid blue screen appears TU R N T H E C O M P U T E R O F F - If necessary, uninstall and then reinstall the program. The Program Compatibility Wizard configures a program so that is designed for at least 8 to get a response by pressing a key on the screen. A program is no longer responding, and click End...
Setup and Quick Reference Guide
Page 49
To enroll for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program ..., go to run the software. The service is compatible with the program. • If necessary, uninstall and then reinstall the program. Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you receive notifications. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT...
To enroll for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program ..., go to run the software. The service is compatible with the program. • If necessary, uninstall and then reinstall the program. Dell Support Center The Dell Support Center helps you find the service, support and system-specific information you receive notifications. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT...
Setup and Quick Reference Guide
Page 56
... 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. See "Using Microsoft® Windows® System Restore" on page 54. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Use the... Dell Drivers and Utilities media to the operating state it was in before you wait too long and ...
... 1 Save and close any open files and exit any required drivers. When the DELL logo appears, press immediately. See "Using Microsoft® Windows® System Restore" on page 54. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Use the... Dell Drivers and Utilities media to the operating state it was in before you wait too long and ...
Setup and Quick Reference Guide
Page 60
... information • End User License Agreement Service Manual The Service Manual for your computer can be found at the following location: www.dell.com/ regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Safety, Regulatory, Warranty, and Support Documentation This type of... shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on www.dell.com at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems 60
... information • End User License Agreement Service Manual The Service Manual for your computer can be found at the following location: www.dell.com/ regulatory_compliance. • Warranty information • Terms and Conditions (U.S. Safety, Regulatory, Warranty, and Support Documentation This type of... shipped with your computer. For additional regulatory information, see the Regulatory Compliance Homepage on www.dell.com at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems 60
Service Manual
Page 7
... select Desktop, and then click Save. Click the down arrow to save configuration changes. 6. Press to enter the system setup program. 4. The Save In window appears. 7. Back to Contents Page Flashing the BIOS Dell™ Vostro™ A840/A860 Service Manual Flashing the BIOS From a CD Flashing the BIOS From ...from the hard drive. If you use a BIOS-update program CD to flash the BIOS, set up the computer to your computer at support.dell.com. 4. Press during POST to reset the computer defaults. 5. Flashing the BIOS From the Hard Drive 1. Locate the latest BIOS update file...
... select Desktop, and then click Save. Click the down arrow to save configuration changes. 6. Press to enter the system setup program. 4. The Save In window appears. 7. Back to Contents Page Flashing the BIOS Dell™ Vostro™ A840/A860 Service Manual Flashing the BIOS From a CD Flashing the BIOS From ...from the hard drive. If you use a BIOS-update program CD to flash the BIOS, set up the computer to your computer at support.dell.com. 4. Press during POST to reset the computer defaults. 5. Flashing the BIOS From the Hard Drive 1. Locate the latest BIOS update file...
Service Manual
Page 27
Insert the battery into the battery bay, or connect the AC adapter to Contents Page Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. Replace the module cover (see Replacing the Module Cover). 4. To confirm the amount of memory installed in the computer, click Start ® Help and Support® Dell System Information. 1 tab 2 notch 3. Back to your computer and an electrical outlet. 5.
Insert the battery into the battery bay, or connect the AC adapter to Contents Page Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. Replace the module cover (see Replacing the Module Cover). 4. To confirm the amount of memory installed in the computer, click Start ® Help and Support® Dell System Information. 1 tab 2 notch 3. Back to your computer and an electrical outlet. 5.