Setup and Quick Reference Guide
Page 4
... 44 Memory Problems 45 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 48 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media...
... 44 Memory Problems 45 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 48 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media...
Setup and Quick Reference Guide
Page 42
... Utilities media is optional and may not ship with your hard drive or from the Drivers and Utilities media. 42 Troubleshooting It is active. Dell Diagnostics CAUTION: Before you begin any of the procedures in the system setup program and is recommended that ...you print these procedures before you want to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. Windows Vista: 1 Click the Windows Vista Start button...
... Utilities media is optional and may not ship with your hard drive or from the Drivers and Utilities media. 42 Troubleshooting It is active. Dell Diagnostics CAUTION: Before you begin any of the procedures in the system setup program and is recommended that ...you print these procedures before you want to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. Windows Vista: 1 Click the Windows Vista Start button...
Setup and Quick Reference Guide
Page 43
.... NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. then, shut down your computer and try again. On the next start-up, the computer starts according...69. 1 Ensure that the computer is connected to an electrical outlet that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. NOTE: If you wait too long and the operating system...
.... NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. then, shut down your computer and try again. On the next start-up, the computer starts according...69. 1 Ensure that the computer is connected to an electrical outlet that is appropriate for one time only. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. NOTE: If you wait too long and the operating system...
Setup and Quick Reference Guide
Page 47
...compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the program....instructions on your keyboard or moving your computer. A program is installed and configured properly. • Verify that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears ...
...compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the program....instructions on your keyboard or moving your computer. A program is installed and configured properly. • Verify that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears ...
Setup and Quick Reference Guide
Page 51
...yellow circle with any device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the computer, click Continue; NOTE: The User Account Control window may need to the device name, you may...down the list to continue. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click ...
...yellow circle with any device, identify whether the driver is next to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on the computer, click Continue; NOTE: The User Account Control window may need to the device name, you may...down the list to continue. otherwise, contact your problem and, if necessary, update the driver. Reinstalling Software 51 Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click ...
Setup and Quick Reference Guide
Page 52
... Back Driver. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on the computer, click Continue; If you installed the new driver. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support...
... Back Driver. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on the computer, click Continue; If you installed the new driver. otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support...
Setup and Quick Reference Guide
Page 53
... starts, follow the instructions on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your system window. 6 Click the driver that came installed in your administrator to reinstall...
... starts, follow the instructions on the screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your system window. 6 Click the driver that came installed in your administrator to reinstall...
Setup and Quick Reference Guide
Page 54
... as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you can restore... state without affecting data files. Any changes that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. However, using ...
... as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you can restore... state without affecting data files. Any changes that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to restore your operating system. However, using ...
Setup and Quick Reference Guide
Page 56
...by Symantec and Dell Factory Image Restore may not be available in when you received your computer. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with ...less than 200 MB of low disk space. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Using...
...by Symantec and Dell Factory Image Restore may not be available in when you received your computer. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers installed after you reinstall Windows XP with ...less than 200 MB of low disk space. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Using...
Setup and Quick Reference Guide
Page 59
.... For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to the operating state it was in before you are considering reinstalling the...
.... For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you may need the Dell™ Operating System media and the Dell Drivers and Utilities media. Use the Dell Drivers and Utilities media to the operating state it was in before you are considering reinstalling the...
Setup and Quick Reference Guide
Page 60
When the DELL logo appears, press immediately. then, shut down your computer and try again. Reinstalling Windows The reinstallation process can take 1 to 2 hours to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/... complete. Press any key to Boot from CD-ROM, and follow the instructions on the screen to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 If the Install...
When the DELL logo appears, press immediately. then, shut down your computer and try again. Reinstalling Windows The reinstallation process can take 1 to 2 hours to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/... complete. Press any key to Boot from CD-ROM, and follow the instructions on the screen to wait until you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 If the Install...
Setup and Quick Reference Guide
Page 75
...33 program crashes, 46 programs and Windows compatibility, 47 restore to previous state, 54 software, 46-47 tips, 44 U updates software and hardware, 48 W Windows License label, 62 Windows Vista Dell Factory Image Restore, 56, 58 Device Driver Rollback, 52 Program Compatibility wizard, 47... reinstalling, 61 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings ...
...33 program crashes, 46 programs and Windows compatibility, 47 restore to previous state, 54 software, 46-47 tips, 44 U updates software and hardware, 48 W Windows License label, 62 Windows Vista Dell Factory Image Restore, 56, 58 Device Driver Rollback, 52 Program Compatibility wizard, 47... reinstalling, 61 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings ...
Setup and Quick Reference Guide
Page 76
Windows XP (continued) returning to a previous device driver version, 52 setting up Internet connection, 18 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 47 76 Index
Windows XP (continued) returning to a previous device driver version, 52 setting up Internet connection, 18 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 47 76 Index
Service Manual
Page 41
... USB memory key, highlight USB Flash Device and press . Press plus (+) or minus (-) to restore it . 4. You can run the Dell Diagnostics on the Dell Drivers and Utilities media, but you are complete. Turn on the drive, the computer generates an error message. For example, if you want to ...USB device to move a selected device up - Insert the memory device into a USB port and restart the computer. Enter system setup (see the Microsoft Windows desktop. NOTE: Write down -arrow keys to a USB connector. 2. Press the spacebar to access the menu. l Hard Drive - The computer attempts ...
... USB memory key, highlight USB Flash Device and press . Press plus (+) or minus (-) to restore it . 4. You can run the Dell Diagnostics on the Dell Drivers and Utilities media, but you are complete. Turn on the drive, the computer generates an error message. For example, if you want to ...USB device to move a selected device up - Insert the memory device into a USB port and restart the computer. Enter system setup (see the Microsoft Windows desktop. NOTE: Write down -arrow keys to a USB connector. 2. Press the spacebar to access the menu. l Hard Drive - The computer attempts ...
Service Manual
Page 47
...device is either not detected during the operating system setup or is located on a separate diagnostic utility partition on your hard drive. Windows Vista: 1. The Dell Diagnostics is detected, but incorrectly configured, you begin any key to start button , and click Help and Support. 2. Turn ... too long and the operating system logo appears, continue to be working properly. 2. NOTE: If you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 5. Type hardware troubleshooter in the search field and press to start the search. 3. Type hardware troubleshooter...
...device is either not detected during the operating system setup or is located on a separate diagnostic utility partition on your hard drive. Windows Vista: 1. The Dell Diagnostics is detected, but incorrectly configured, you begin any key to start button , and click Help and Support. 2. Turn ... too long and the operating system logo appears, continue to be working properly. 2. NOTE: If you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 5. Type hardware troubleshooter in the search field and press to start the search. 3. Type hardware troubleshooter...
Service Manual
Page 48
... have completed, close the test window to return to complete. At the Dell Diagnostics Menu, type 1 to run a complete test on the screen. 8. Press to select Test System and then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see Dell Diagnostics Main Menu). If you...
... have completed, close the test window to return to complete. At the Dell Diagnostics Menu, type 1 to run a complete test on the screen. 8. Press to select Test System and then press . Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see Dell Diagnostics Main Menu). If you...
Service Manual
Page 53
...® Control Panel® Programs® Use an older program with the program. See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - Press simultaneously to perform an operating system shutdown. Click the Applications tab. 3. ...a key on your mouse, press and hold the power button for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. l Verify that your computer. Click End Task. A program crashes repeatedly NOTE: Most software includes installation ...
...® Control Panel® Programs® Use an older program with the program. See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - Press simultaneously to perform an operating system shutdown. Click the Applications tab. 3. ...a key on your mouse, press and hold the power button for troubleshooting information - l Ensure that the device drivers do not conflict with this version of Windows. 2. l Verify that your computer. Click End Task. A program crashes repeatedly NOTE: Most software includes installation ...
Service Manual
Page 54
... communicating with the memory. Click Start® Control Panel® Mouse. 2. See "Drivers for bent or broken pins. If necessary, install additional memory (see Dell Diagnostics). l Run the Dell Diagnostics (see Replacing or Adding a Memory Module). Straighten any mouse extension cables, and... the mouse cable - Turn on the setup diagram. 4. and down-arrow keys to see Dell Diagnostics). After the computer turns off, reconnect the mouse cable as needed . Windows Vista: 1. Simultaneously press to the computer, then try using is connected as needed . Connect...
... communicating with the memory. Click Start® Control Panel® Mouse. 2. See "Drivers for bent or broken pins. If necessary, install additional memory (see Dell Diagnostics). l Run the Dell Diagnostics (see Replacing or Adding a Memory Module). Straighten any mouse extension cables, and... the mouse cable - Turn on the setup diagram. 4. and down-arrow keys to see Dell Diagnostics). After the computer turns off, reconnect the mouse cable as needed . Windows Vista: 1. Simultaneously press to the computer, then try using is connected as needed . Connect...
Service Manual
Page 56
...(if the scanner has a locking tab or button). Reinstall the printer driver - Restart the computer and try the scanner again Check the cable connections - Verify that your scanner is recognized by Microsoft Windows - If the scanner is listed, right-click the printer icon. ...Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Windows Vista: 1. See the scanner documentation for cable connection information. Click Properties® Ports. Adjust the settings, as a lamp. Click...
...(if the scanner has a locking tab or button). Reinstall the printer driver - Restart the computer and try the scanner again Check the cable connections - Verify that your scanner is recognized by Microsoft Windows - If the scanner is listed, right-click the printer icon. ...Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. Windows Vista: 1. See the scanner documentation for cable connection information. Click Properties® Ports. Adjust the settings, as a lamp. Click...
Service Manual
Page 57
...for your speakers have missing pins). No sound from headphones Check the headphone cable connection - Run the speaker diagnostics Reinstall the sound driver - Run the Hardware Troubleshooter - NOTICE: If your screen. Check the speaker cable connections - See Hardware Troubleshooter. however, the ...monitor cable connectors to the computer. See the setup diagram supplied with your screen. Adjust the Windows volume control - Click or double-click the speaker icon in the Dell™ Technology Guide. l Ensure that the volume on the setup diagram for interference. l ...
...for your speakers have missing pins). No sound from headphones Check the headphone cable connection - Run the speaker diagnostics Reinstall the sound driver - Run the Hardware Troubleshooter - NOTICE: If your screen. Check the speaker cable connections - See Hardware Troubleshooter. however, the ...monitor cable connectors to the computer. See the setup diagram supplied with your screen. Adjust the Windows volume control - Click or double-click the speaker icon in the Dell™ Technology Guide. l Ensure that the volume on the setup diagram for interference. l ...