Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. NOTICE: The Dell Diagnostics works only on the screen. See your Service Manual... at support.dell.com to review your computer's configuration information, and ...
... that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. NOTICE: The Dell Diagnostics works only on the screen. See your Service Manual... at support.dell.com to review your computer's configuration information, and ...
Setup and Quick Reference Guide
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... the problem started, review the installation procedures and ensure that the part is correctly installed (see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. Solving Problems Follow these tips when troubleshooting your computer...
... the problem started, review the installation procedures and ensure that the part is correctly installed (see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. Solving Problems Follow these tips when troubleshooting your computer...
Setup and Quick Reference Guide
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...; All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting See... a response by pressing a key on your computer. • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF...
...; All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting See... a response by pressing a key on your computer. • Ensure that the program is compatible with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE COMPUTER OFF...
Setup and Quick Reference Guide
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...drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on page 51). Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. Windows Vista: 1 Click the Windows...51 otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to continue. If you may appear. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick ...
...drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for Dell™ computers. If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on page 51). Reinstalling Software Drivers Identifying Drivers If you experience a problem with a [!]) on the device icon. Windows Vista: 1 Click the Windows...51 otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to continue. If you may appear. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick ...
Setup and Quick Reference Guide
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... on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you installed the new driver. If not, go to step 2. If you are an ...administrator on page 54) to return your Drivers and Utilities media. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→...
... on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you installed the new driver. If not, go to step 2. If you are an ...administrator on page 54) to return your Drivers and Utilities media. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→...
Setup and Quick Reference Guide
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...screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your computer. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities... be displayed. Reinstalling Software 53 If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver that the Resource media is not listed, then that came installed in your...
...screen. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your computer. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities... be displayed. Reinstalling Software 53 If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver that the Resource media is not listed, then that came installed in your...
Setup and Quick Reference Guide
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... your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic view. 54 Reinstalling Software Any changes that System ...you received an Operating System disc with your computer, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer....
... your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to the Windows Classic view. 54 Reinstalling Software Any changes that System ...you received an Operating System disc with your computer, you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer....
Setup and Quick Reference Guide
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...Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software If you purchased the computer. If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your hard drive to Windows...tab and ensure that Turn off System Restore is automatically disabled. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. These options ...
...Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software If you purchased the computer. If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your hard drive to Windows...tab and ensure that Turn off System Restore is automatically disabled. Enabling System Restore NOTE: Windows Vista does not disable System Restore; Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. These options ...
Setup and Quick Reference Guide
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... applications have been restored to factory condition. 8 Click Finish to complete. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. Reinstalling Software 59 Using the...
... applications have been restored to factory condition. 8 Click Finish to complete. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your primary hard drive. Reinstalling Software 59 Using the...
Setup and Quick Reference Guide
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... the operating system logo appears, continue to complete the installation. 60 Reinstalling Software Use the Dell Drivers and Utilities media to complete. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for one time only. Reinstalling Windows The reinstallation process can take 1 to 2 hours to load any required...
... the operating system logo appears, continue to complete the installation. 60 Reinstalling Software Use the Dell Drivers and Utilities media to complete. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for one time only. Reinstalling Windows The reinstallation process can take 1 to 2 hours to load any required...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... one-time boot menu at support.dell.com. resolve the incompatibility. ® Windows Vista : 1. Windows XP: 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to continue." NOTE: The Drivers and Utilities media is located on a separate diagnostic utility partition on Dell computers. The Dell Diagnostics is optional and may not...
... one-time boot menu at support.dell.com. resolve the incompatibility. ® Windows Vista : 1. Windows XP: 1. Starting the Dell Diagnostics From Your Hard Drive Before running the Dell Diagnostics, enter system setup to continue." NOTE: The Drivers and Utilities media is located on a separate diagnostic utility partition on Dell computers. The Dell Diagnostics is optional and may not...
Service Manual
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...follow the instructions on your computer or at support.dell.com. 1. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try ...again. 4. For more to complete. Insert the Drivers and Utilities media into the optical drive. 2. To avoid ...
...follow the instructions on your computer or at support.dell.com. 1. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer and try ...again. 4. For more to complete. Insert the Drivers and Utilities media into the optical drive. 2. To avoid ...
Service Manual
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... A solid blue screen appears Turn the computer off ), and then restart your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1. l Ensure that it runs in its documentation or on your keyboard or moving your mouse, press ...the screen. If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that your computer. l Ensure that the device drivers do not conflict with this version of Windows. 2. Back up your files immediately Use a virus-scanning program ...
... A solid blue screen appears Turn the computer off ), and then restart your computer meets the minimum hardware requirements needed to non-Windows Vista operating system environments. 1. l Ensure that it runs in its documentation or on your keyboard or moving your mouse, press ...the screen. If necessary, uninstall and then reinstall the program. Windows Vista: The Program Compatibility Wizard configures a program so that your computer. l Ensure that the device drivers do not conflict with this version of Windows. 2. Back up your files immediately Use a virus-scanning program ...