Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...electrical outlet to restore the data by entering the system setup program, then immediately exit the program (see "Contacting Dell" on page 69). If the problem persists, contact Dell (see your computer. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page ...be loose. Replace the battery, or connect the computer to Use the Dell Diagnostics If you contact Dell for technical assistance. 42 Troubleshooting otherwise, activate hibernate mode or shut down the computer. Dell Diagnostics CAUTION: Before you begin any of charge. The reserve battery that...
...electrical outlet to restore the data by entering the system setup program, then immediately exit the program (see "Contacting Dell" on page 69). If the problem persists, contact Dell (see your computer. The time or date stored in the Dell Diagnostics (see "Contacting Dell" on page ...be loose. Replace the battery, or connect the computer to Use the Dell Diagnostics If you contact Dell for technical assistance. 42 Troubleshooting otherwise, activate hibernate mode or shut down the computer. Dell Diagnostics CAUTION: Before you begin any of charge. The reserve battery that...
Setup and Quick Reference Guide
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...Utilities program starts running automatically. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. If Device Driver Rollback does not resolve the ...starts, follow the prompts on the computer, click Continue; Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With...
...Utilities program starts running automatically. NOTE: The User Account Control window may appear. If this is your first time to use System Restore (see "Restoring Your Operating System" on page 54) to return your Drivers and Utilities media. If Device Driver Rollback does not resolve the ...starts, follow the prompts on the computer, click Continue; Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With...
Setup and Quick Reference Guide
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... Windows Classic view. NOTE: The procedures in this document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you received the computer. Both permanently delete all data... if you received an Operating System disc with your operating system. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your data files. Use the disc only if System Restore did not resolve your operating system problem. • If you set ...
... Windows Classic view. NOTE: The procedures in this document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you received the computer. Both permanently delete all data... if you received an Operating System disc with your operating system. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your data files. Use the disc only if System Restore did not resolve your operating system problem. • If you set ...
Setup and Quick Reference Guide
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...desired action. 3 Click Next and follow the remaining on-screen prompts. In the event that System Restore did not resolve the issue, you restore the computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining prompts on the computer, click Continue; Windows XP... Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier operating state, save and close all open files and ...
...desired action. 3 Click Next and follow the remaining on-screen prompts. In the event that System Restore did not resolve the issue, you restore the computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining prompts on the computer, click Continue; Windows XP... Do not alter, open , or delete any files or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier operating state, save and close all open files and ...
Setup and Quick Reference Guide
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... your operating system problem. These options restore your hard drive to Windows XP. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when...
... your operating system problem. These options restore your hard drive to Windows XP. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in when...
Setup and Quick Reference Guide
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Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . 6 Click Next. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK. If you do not press in time, let the computer finish starting, and ... the computer again. Reinstalling Software 57 NOTICE: If you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Because the computer is restored to restart the computer. Click Finish and let the computer completely restart. 5 When prompted, click...
Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . 6 Click Next. The System Restore screen appears and the computer restarts. 7 After the computer restarts, click OK. If you do not press in time, let the computer finish starting, and ... the computer again. Reinstalling Software 57 NOTICE: If you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Because the computer is restored to restart the computer. Click Finish and let the computer completely restart. 5 When prompted, click...
Setup and Quick Reference Guide
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...return your computer. Click Quit; NOTE: If the partition for PC Restore does not exist on your computer operating system. Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer operating system to its original state. 1 ...Log on to the computer as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. After you have removed Dell PC Restore, you will not be able to use it was in Windows Explorer, click Properties, and verify ...
...return your computer. Click Quit; NOTE: If the partition for PC Restore does not exist on your computer operating system. Removing PC Restore: NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer operating system to its original state. 1 ...Log on to the computer as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. After you have removed Dell PC Restore, you will not be able to use it was in Windows Explorer, click Properties, and verify ...
Setup and Quick Reference Guide
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... the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. See "Returning to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory... If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. The restore process begins and may need to proceed with a newly installed driver, first try ...
... the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. See "Returning to the factory condition, then click Next. The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory... If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your configuration, you want to select Dell Factory Tools, then Dell Factory Image Restore. The restore process begins and may need to proceed with a newly installed driver, first try ...
Setup and Quick Reference Guide
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... Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep codes, 35 F Factory Image Restore, 56, 58 Files and Settings Transfer Wizard, 19 H hardware beep codes, 35 Dell Diagnostics, 42 I Internet connection about, 17 options, 17 setting up, 18 M memory...
... Manual, 62 drivers, 51 identifying, 51 reinstalling, 51 Drivers and Utilities media, 52 Dell Diagnostics, 42 E ergonomics information, 62 error messages, 37 beep codes, 35 F Factory Image Restore, 56, 58 Files and Settings Transfer Wizard, 19 H hardware beep codes, 35 Dell Diagnostics, 42 I Internet connection about, 17 options, 17 setting up, 18 M memory...
Setup and Quick Reference Guide
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..., 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes...
..., 51 S Service Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new computer, 19 troubleshooting, 35 beep codes...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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.... Battery Problems CAUTION: There is a danger of the procedures in this section, follow the safety instructions that shipped with your Dell computer to use first. Drive Problems CAUTION: Before you begin any of a new battery exploding if it is not listed, perform ...a peripheral device does not work, ensure that Microsoft® Windows® Recognizes the drive - This message may not apply if you want to restore computer resources. l If an error message occurs in this section, follow the safety instructions that the part is properly connected. Replace the battery only ...
.... Battery Problems CAUTION: There is a danger of the procedures in this section, follow the safety instructions that shipped with your Dell computer to use first. Drive Problems CAUTION: Before you begin any of a new battery exploding if it is not listed, perform ...a peripheral device does not work, ensure that Microsoft® Windows® Recognizes the drive - This message may not apply if you want to restore computer resources. l If an error message occurs in this section, follow the safety instructions that the part is properly connected. Replace the battery only ...