Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . NOTE: The Drivers and Utilities media is optional and may not ship with your computer and try...43 Start the Dell Diagnostics from your computer. 3 When the DELL™ logo appears, press immediately. NOTICE: The Dell Diagnostics works only on the screen. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, ...
... an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . NOTE: The Drivers and Utilities media is optional and may not ship with your computer and try...43 Start the Dell Diagnostics from your computer. 3 When the DELL™ logo appears, press immediately. NOTICE: The Dell Diagnostics works only on the screen. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see the Microsoft® Windows® desktop, ...
Setup and Quick Reference Guide
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... appears, continue to wait until you set your computer: • If you want to the Windows Classic view. 44 Troubleshooting Solving Problems Follow these tips when troubleshooting your Dell computer to run, and follow the instructions on the screen, write down the exact message. NOTE... . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Service Manual at support.dell.com). • If a device does not work, ensure that is properly connected. ...
... appears, continue to wait until you set your computer: • If you want to the Windows Classic view. 44 Troubleshooting Solving Problems Follow these tips when troubleshooting your Dell computer to run, and follow the instructions on the screen, write down the exact message. NOTE... . 4 Select the Boot from CD-ROM option from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your Service Manual at support.dell.com). • If a device does not work, ensure that is properly connected. ...
Setup and Quick Reference Guide
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... computer. If you are unable to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE ...configured properly. • Verify that your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP ...
... computer. If you are unable to get a response by pressing a key on your computer. • Ensure that the device drivers do not conflict with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TURN THE ...configured properly. • Verify that your mouse, press and hold the power button for an earlier Microsoft® Windows® operating system RUN THE PROGRAM COMPATIBILITY WIZARD - Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP ...
Setup and Quick Reference Guide
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Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. If you may appear. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 51). otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at...
Windows Vista: 1 Click the Windows Vista Start button™ , and right-click Computer. 2 Click Properties→ Device Manager. If you may appear. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 51). otherwise, contact your Drivers and Utilities media provide approved drivers for Dell™ computers. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at...
Setup and Quick Reference Guide
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...then double-click the autorcd.exe file. 52 Reinstalling Software If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step 2. If it does not, start Windows Explorer, click your first time to use System Restore (see "Restoring... 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating ...
...then double-click the autorcd.exe file. 52 Reinstalling Software If Device Driver Rollback does not resolve the problem, then use the Drivers and Utilities media, go to step 2. If it does not, start Windows Explorer, click your first time to use System Restore (see "Restoring... 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating ...
Setup and Quick Reference Guide
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.... Reinstalling Software 53 NOTE: The Drivers and Utilities program displays drivers only for driver software. The drivers that the Resource media is not required by your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE...
.... Reinstalling Software 53 NOTE: The Drivers and Utilities program displays drivers only for driver software. The drivers that the Resource media is not required by your computer are not displayed, exit the Drivers and Utilities program. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE...
Setup and Quick Reference Guide
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... were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer are completely reversible. Use the disc...
... were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in when you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your computer are completely reversible. Use the disc...
Setup and Quick Reference Guide
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...Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers... Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. If possible, back...
...Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers... Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. If possible, back...
Setup and Quick Reference Guide
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...your configuration, you want to the factory condition, then click Next. Reinstalling Software 59 If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the operating state it was in the User name...Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. Using the Operating System Media Before you Begin If you installed the new device driver...
...your configuration, you want to the factory condition, then click Next. Reinstalling Software 59 If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to the operating state it was in the User name...Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may take five or more minutes to select Dell Factory Tools, then Dell Factory Image Restore. Using the Operating System Media Before you Begin If you installed the new device driver...
Setup and Quick Reference Guide
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... Utilities media to wait until you see the Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer, or whether you wait too long and the operating system logo ... from CD-ROM, and follow the instructions on the region from which you ordered your computer and try again. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert ...
... Utilities media to wait until you see the Microsoft® Windows® desktop; After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. then, shut down your computer, or whether you wait too long and the operating system logo ... from CD-ROM, and follow the instructions on the region from which you ordered your computer and try again. To reinstall Windows, you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert ...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your docking device for assistance. Press any key to start the Dell Diagnostics from the one-time boot menu at support.dell.com. resolve the incompatibility. Windows XP: 1. Click Start® Help and Support. 2. Type hardware...
... no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your docking device for assistance. Press any key to start the Dell Diagnostics from the one-time boot menu at support.dell.com. resolve the incompatibility. Windows XP: 1. Click Start® Help and Support. 2. Type hardware...
Service Manual
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... and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Insert the Drivers and Utilities media into the optical drive. 2. Type 1 to exit the Dell Diagnostics and restart the computer. After all tests have completed, close the test...
... and problem descriptions exactly as they appear and follow the instructions on the screen. 6. Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. Insert the Drivers and Utilities media into the optical drive. 2. Type 1 to exit the Dell Diagnostics and restart the computer. After all tests have completed, close the test...
Service Manual
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... and then reinstall the program. l Verify that it runs in its documentation or on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Follow the instructions on a floppy disk, CD, or DVD. Follow the instructions on your keyboard or...
... and then reinstall the program. l Verify that it runs in its documentation or on the screen. Windows XP: The Program Compatibility Wizard configures a program so that the device drivers do not conflict with this version of Windows. 2. Follow the instructions on a floppy disk, CD, or DVD. Follow the instructions on your keyboard or...