Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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... with your hard drive or from your computer. Troubleshooting 43 Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an...before you want to test displays in the system setup program and is active. See your Service Manual at support.dell.com to wait until you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on the screen. NOTE: ...
... with your hard drive or from your computer. Troubleshooting 43 Start the Dell Diagnostics from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive NOTE: If your computer cannot display a screen image, see "Contacting Dell" on page 69. 1 Ensure that the computer is connected to an...before you want to test displays in the system setup program and is active. See your Service Manual at support.dell.com to wait until you see the Microsoft® Windows® desktop, and then shut down your hard drive, and follow the instructions on the screen. NOTE: ...
Setup and Quick Reference Guide
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... added or removed a part before the problem started, review the installation procedures and ensure that the device is correctly installed (see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message.
... added or removed a part before the problem started, review the installation procedures and ensure that the device is correctly installed (see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down the exact message.
Setup and Quick Reference Guide
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... MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A program is designed...operating system installed on your computer. • Ensure that your computer. A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments...
... MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A program is designed...operating system installed on your computer. • Ensure that your computer. A solid blue screen appears TURN THE COMPUTER OFF - Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments...
Setup and Quick Reference Guide
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... the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. If you are an administrator on page 51). Reinstalling Software 51 Windows XP: 1 Click Start...
... the source of your Drivers and Utilities media provide approved drivers for Dell™ computers. Scroll down the list to continue. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your problem and, if necessary, update the driver. If you are an administrator on page 51). Reinstalling Software 51 Windows XP: 1 Click Start...
Setup and Quick Reference Guide
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...System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you are an administrator on the ...computer, click Continue; NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on the screen. Returning to a Previous...
...System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your computer to the operating state that existed before you are an administrator on the ...computer, click Continue; NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on the screen. Returning to a Previous...
Setup and Quick Reference Guide
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... Start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in your operating system. If you...
... Start button , and right-click Computer. 2 Click Properties→ Device Manager. Manually Reinstalling Drivers After extracting the driver files to your computer appears. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. A message stating that came installed in your operating system. If you...
Setup and Quick Reference Guide
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... data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to the Windows Classic view. Using Microsoft Windows System Restore The Windows operating systems provide a System...computer. Restoring Your Operating System You can use it was in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer to your data files. Any changes that System Restore ...
... data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your Dell™ computer to the Windows Classic view. Using Microsoft Windows System Restore The Windows operating systems provide a System...computer. Restoring Your Operating System You can use it was in an undesirable operating state. NOTICE: Make regular backups of the driver→ OK→ Next. 8 Click Finish and restart your computer to your data files. Any changes that System Restore ...
Setup and Quick Reference Guide
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... hard drive. Enabling System Restore NOTE: Windows Vista does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your computer. Use PC Restore or Dell Factory Image Restore only if System Restore... deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. If possible, back up the data before using these options. regardless of free ...
... hard drive. Enabling System Restore NOTE: Windows Vista does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you received your computer. Use PC Restore or Dell Factory Image Restore only if System Restore... deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to Windows XP. If possible, back up the data before using these options. regardless of free ...
Setup and Quick Reference Guide
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... If you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may take five or more minutes to restart the computer. If Device Driver Rollback does not resolve the problem,... then use Microsoft Windows System Restore to return your configuration, you want to a Previous Device Driver Version" on page 52. NOTE: Depending upon your operating system to select Dell Factory Tools, then Dell Factory Image Restore. The...
... If you are considering reinstalling the Windows operating system to correct a problem with Factory Image Restore, click Cancel. 7 Click the checkbox to confirm that you may take five or more minutes to restart the computer. If Device Driver Rollback does not resolve the problem,... then use Microsoft Windows System Restore to return your configuration, you want to a Previous Device Driver Version" on page 52. NOTE: Depending upon your operating system to select Dell Factory Tools, then Dell Factory Image Restore. The...
Setup and Quick Reference Guide
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... which you ordered your computer, or whether you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer ...System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly ...
... which you ordered your computer, or whether you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to wait until you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer ...System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. After you reinstall the operating system, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Drivers and Utilities media contains drivers that were installed during the assembly ...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
Service Manual
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... ¡ During the assessment, answer any questions that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your hard drive. 4. NOTE: If the computer is located on a separate ...diagnostic utility partition on your computer. Press and hold the key or the mute button then turn on Dell computers. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell...
... ¡ During the assessment, answer any questions that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media provided with your hard drive. 4. NOTE: If the computer is located on a separate ...diagnostic utility partition on your computer. Press and hold the key or the mute button then turn on Dell computers. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell...
Service Manual
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...: It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and... System and then press . Close the Main Menu window to the Dell Diagnostics Main Menu. 11. After all tests have completed, close the test window to return to exit the Dell Diagnostics and restart the computer. Insert the Drivers and Utilities media into the optical drive. 2. Press...
...: It is recommended that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media (see Starting the Dell Diagnostics From the Drivers and Utilities Media). At the Dell Diagnostics Main Menu, left -click with the touch pad/mouse, or press and... System and then press . Close the Main Menu window to the Dell Diagnostics Main Menu. 11. After all tests have completed, close the test window to return to exit the Dell Diagnostics and restart the computer. Insert the Drivers and Utilities media into the optical drive. 2. Press...
Service Manual
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Click the Applications tab. 3. See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that the device drivers do not conflict with the program. Back up your computer. If you are unable to 10 seconds (until the computer turns off - l Ensure that is ...
Click the Applications tab. 3. See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that the device drivers do not conflict with the program. Back up your computer. If you are unable to 10 seconds (until the computer turns off - l Ensure that is ...