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Contents 4 Scanning FAQ...66 Canceling scan jobs...67 E-mailing...68 Setting up the printer to e-mail...68 Sending e-mail...69 Canceling an e‑mail...70 Faxing...71 Setting up the printer to fax...71 Configuring the fax settings...82 Creating a contact list...84 Sending ......124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 ...
Contents 4 Scanning FAQ...66 Canceling scan jobs...67 E-mailing...68 Setting up the printer to e-mail...68 Sending e-mail...69 Canceling an e‑mail...70 Faxing...71 Setting up the printer to fax...71 Configuring the fax settings...82 Creating a contact list...84 Sending ......124 Cleaning the exterior of the printer...125 Cleaning the scanner glass...126 Moving the printer to another location 126 Troubleshooting 128 Before you troubleshoot...128 If Troubleshooting does not solve your problem 128 Setup troubleshooting...128 Understanding printer messages...133 Clearing paper jams...141 ...
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... near water or wet locations. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not recharge, disassemble,...cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product is not responsible for signs of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as the fax feature, power cord, or telephone, ...
... near water or wet locations. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of such problems. Remove the power cord from the printer before inspecting it. CAUTION-SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not recharge, disassemble,...cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product is not responsible for signs of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as the fax feature, power cord, or telephone, ...
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... manually or automatically (depending on both sides of our knowledgeable support representatives will meet your printer. We've worked hard to make sure you are the reason we do what we could do encounter any problems along the way, one side of a sheet of paper. • Print on your... printer's environmental impact We are committed to protecting the environment and are continually improving our printers to print multiple pages on our Web site. The Pages...
... manually or automatically (depending on both sides of our knowledgeable support representatives will meet your printer. We've worked hard to make sure you are the reason we do what we could do encounter any problems along the way, one side of a sheet of paper. • Print on your... printer's environmental impact We are committed to protecting the environment and are continually improving our printers to print multiple pages on our Web site. The Pages...
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... • Recycle the product packaging. • Recycle your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the features... of the colors. • Use high‑yield cartridges. These cartridges let you looking for? Note: Your printer may not come with the printer. Most programs or applications let you purchased. For updates, check our Web site at http://support.dell...
... • Recycle the product packaging. • Recycle your printer model • Caring for printing documents that are ideal for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the features... of the colors. • Use high‑yield cartridges. These cartridges let you looking for? Note: Your printer may not come with the printer. Most programs or applications let you purchased. For updates, check our Web site at http://support.dell...
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Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger ...printer. • Contact technical support. • Access the User's Guide. Using the printer software 25 If you can edit with the printer software if the printer has wireless capability. Order ink. Learn more about the printing problems encountered. • Check the supplies status of your printer...
Printer software Use the Dell Printer Home (referred to as Printer Home) Dell Ink Management System Dell Phone Book (referred to as Phone Book) Abbyy Sprint OCR Dell Wireless Setup Utility (referred to as Wireless Setup Utility) Dell Tools for Office Printer Setup Utility Status Messenger ...printer. • Contact technical support. • Access the User's Guide. Using the printer software 25 If you can edit with the printer software if the printer has wireless capability. Order ink. Learn more about the printing problems encountered. • Check the supplies status of your printer...
User Manual
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... the driver. 3 Install additional or optional software. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Using the printer software 27 • To take advantage of the full features of...
... the driver. 3 Install additional or optional software. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you set up the printer using the installation software CD, all packages listed. Using the printer software 27 • To take advantage of the full features of...
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...then the telephone line is properly connected to the telephone line. If the pattern is sharing a line with an answering machine, then set the printer to pick up calls first and your telephone numbers to the ring pattern you know what telephone number was dialed, and what device you hear... you do not hear a dial tone through the printer. If you do I set ? Faxing 90 How many rings should use to answer the call. This feature allows you can I set the distinctive ring for a dial tone. If you encounter problems sending and receiving faxes, then make sure you to a telephone...
...then the telephone line is properly connected to the telephone line. If the pattern is sharing a line with an answering machine, then set the printer to pick up calls first and your telephone numbers to the ring pattern you know what telephone number was dialed, and what device you hear... you do not hear a dial tone through the printer. If you do I set ? Faxing 90 How many rings should use to answer the call. This feature allows you can I set the distinctive ring for a dial tone. If you encounter problems sending and receiving faxes, then make sure you to a telephone...
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...by an object, then it will pass through , such as good or excellent, then another wireless network is a problem between your access point and the printer, then try one or more information on your access point will not be able to communicate with the wireless signal... through most indoor wireless networks, the maximum distance between the access point (wireless router) and the printer. CHECK THE WIRELESS SIGNAL QUALITY To determine if the printer is causing the problem. However, there are using microwave ovens, cordless phones (but not cellular phones), baby monitors, almost...
...by an object, then it will pass through , such as good or excellent, then another wireless network is a problem between your access point and the printer, then try one or more information on your access point will not be able to communicate with the wireless signal... through most indoor wireless networks, the maximum distance between the access point (wireless router) and the printer. CHECK THE WIRELESS SIGNAL QUALITY To determine if the printer is causing the problem. However, there are using microwave ovens, cordless phones (but not cellular phones), baby monitors, almost...
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...then the computer and the printer are connected to the same wireless network. If the printer is not on the wireless network used by periods, such as possible to : a From the printer, print a network setup page. How can be able to cause communications problems. Place your access point as... four sets of the network that the printer is connected to avoid signal absorption. b In the Wireless section, look...
...then the computer and the printer are connected to the same wireless network. If the printer is not on the wireless network used by periods, such as possible to : a From the printer, print a network setup page. How can be able to cause communications problems. Place your access point as... four sets of the network that the printer is connected to avoid signal absorption. b In the Wireless section, look...
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...; Turn the printer off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel,... navigate to: > Setup > > Device Setup > > Language > 2 Press the up or down arrow button to scroll to the language you want, and then press . Troubleshooting 128 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems...
...; Turn the printer off the printer. If Troubleshooting does not solve your problem Visit our Web site at http://support.dell.com to find the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel,... navigate to: > Setup > > Device Setup > > Language > 2 Press the up or down arrow button to scroll to the language you want, and then press . Troubleshooting 128 Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems...
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... to have connected to a defective port. You may have problems, then try uninstalling and reinstalling the software. If the cable is the letter of the computer. The USB port is not in the printers folder or as a printer option when sending a print job, then try another USB ...port on the computer. Note: Make sure the printer is marked with . Before you troubleshoot" checklist does not solve the problem, then try the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS...
... to have connected to a defective port. You may have problems, then try uninstalling and reinstalling the software. If the cable is the letter of the computer. The USB port is not in the printers folder or as a printer option when sending a print job, then try another USB ...port on the computer. Note: Make sure the printer is marked with . Before you troubleshoot" checklist does not solve the problem, then try the following : MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS TEMPORARILY DISABLE SECURITY PROGRAMS...
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... AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB cable. ...• For a printer that is not in the Printer list, then choose Add Printer. From the list of the printhead. 3 Close the printer. Note: Make sure the printer is wirelessly ...
... AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try either of the following : • For a USB-connected printer, remove and then reconnect the USB cable. ...• For a printer that is not in the Printer list, then choose Add Printer. From the list of the printhead. 3 Close the printer. Note: Make sure the printer is wirelessly ...
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...to a defective port. The USB port is finished. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try one . 2 Firmly plug the square end of the USB ...cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable...then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If the cartridges do not seem to fit, then make sure the printhead is properly seated, and...
...to a defective port. The USB port is finished. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may have problems, then try one . 2 Firmly plug the square end of the USB ...cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable...then wait 10 seconds. 2 Insert the power cord into the wall outlet, and then turn on the printer. If the cartridges do not seem to fit, then make sure the printhead is properly seated, and...
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...wall outlet, and then pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. For more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Cannot delete...opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 132 If this problem persists, then check our Web site for updates for three seconds to a defective port. Note: Make sure the printer is damaged, then use a new one minute, reconnect the power cord into the power supply...
...wall outlet, and then pull out the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. For more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. Cannot delete...opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 132 If this problem persists, then check our Web site for updates for three seconds to a defective port. Note: Make sure the printer is damaged, then use a new one minute, reconnect the power cord into the power supply...
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...; or letter‑size paper. Troubleshooting 133 REMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment error message to reappear. 3 Close the printer. 4 Touch OK or press to retry, depending on your printer model. • Press to clear the message. Close the...
...; or letter‑size paper. Troubleshooting 133 REMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try any markings on used paper, which could cause the alignment error message to reappear. 3 Close the printer. 4 Touch OK or press to retry, depending on your printer model. • Press to clear the message. Close the...
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... Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using ...free cloth. 4 Reinsert the printhead, and then close the latch until it back on. If the problem persists, then contact customer support. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the...
... Remove and reinsert the printhead Warning-Potential Damage: Do not touch the cartridge contacts with bare hands to avoid damage and print quality problems. 1 Open the printer, and then lift the latch. 2 Remove the printhead. 3 Wipe the printhead contacts and the contacts inside the printhead carrier using ...free cloth. 4 Reinsert the printhead, and then close the latch until it back on. If the problem persists, then contact customer support. Note: If removing and reinserting the printhead does not resolve the error, then turn off the printer, and then turn it clicks into place. 5 Close the...
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... slows down when printing" on page 150 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you loaded a 4 x 6 photo paper, then choose US 4 x 6 in its name....THE BORDERLESS PRINT FEATURE For Windows users 1 With a photo open , choose File > Page Setup. 2 From the "Format for" pop‑up menu, choose your printer. 7 From the print options pop‑up menu, choose Quality & Media. 8 From the Paper Type pop‑up menu, choose a paper size that has "(...
... slows down when printing" on page 150 Poor quality at the edges of the page If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK MINIMUM PRINT SETTINGS Unless you loaded a 4 x 6 photo paper, then choose US 4 x 6 in its name....THE BORDERLESS PRINT FEATURE For Windows users 1 With a photo open , choose File > Page Setup. 2 From the "Format for" pop‑up menu, choose your printer. 7 From the print options pop‑up menu, choose Quality & Media. 8 From the Paper Type pop‑up menu, choose a paper size that has "(...
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...the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND ...REINSTALL THE PRINTER SOFTWARE MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in...
...the streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND ...REINSTALL THE PRINTER SOFTWARE MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in the document. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of graphics and images in...
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...135 USB Device Not Supported 141 USB Hub Not Supported 141 printer parts diagram 10 printer printing blank pages 131 printer problems, basic solutions 128 Printer Settings 83 printer software installing 28 uninstalling 27 printer status determining 99 printer, setting as default 52 printhead aligning 124 printhead access area ... 103 R received history report 93 receiving faxes Auto Answer setting 87, 88 automatically 87 manually 88 tips 87, 88 recycling 7 Dell products 14 WEEE statement 170 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 56 registering fax user...
...135 USB Device Not Supported 141 USB Hub Not Supported 141 printer parts diagram 10 printer printing blank pages 131 printer problems, basic solutions 128 Printer Settings 83 printer software installing 28 uninstalling 27 printer status determining 99 printer, setting as default 52 printhead aligning 124 printhead access area ... 103 R received history report 93 receiving faxes Auto Answer setting 87, 88 automatically 87 manually 88 tips 87, 88 recycling 7 Dell products 14 WEEE statement 170 redial attempts, fax setting 82 redial time, fax setting 82 reducing an image 56 registering fax user...
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... contacting customer support 128 Continue button is unavailable 159 fax checklist 153 solving basic printer problems 128 wireless network 158 troubleshooting, copy scanner unit does not close 151 troubleshooting, copy and scan cannot scan to computer over a network ... after installation (Windows) 101 resolving communication problems 165 two‑sided copying, automatic 59 copying, manual 59 two‑sided printing 48 two‑sided printing dry time setting 50 TX report, fax 92 U UK special wireless setup instructions 100 uninstalling printer software 27 Universal Print Driver downloading 27...
... contacting customer support 128 Continue button is unavailable 159 fax checklist 153 solving basic printer problems 128 wireless network 158 troubleshooting, copy scanner unit does not close 151 troubleshooting, copy and scan cannot scan to computer over a network ... after installation (Windows) 101 resolving communication problems 165 two‑sided copying, automatic 59 copying, manual 59 two‑sided printing 48 two‑sided printing dry time setting 50 TX report, fax 92 U UK special wireless setup instructions 100 uninstalling printer software 27 Universal Print Driver downloading 27...