Setup Guide
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... the Network Cable (Optional 6 Connect the Power Cable 7 Set Up the Wireless Keyboard and Mouse (Optional 7 Press the Power Button 8 Windows Vista® Setup 9 Connect to the Internet (Optional 9 Using Your Studio One 12 Front View Features 12 Left Side Features 14 Back Panel Features 16 Locating the Service Tag 17 Using the... Touch Screen Problems 23 Wireless Keyboard or Mouse Problems 24 Network Problems 25 Power Problems 26 Memory Problems 27 Lockups and Software Problems 27 Using Support Tools 30 Dell Support Center 30 Beep Codes 30 System Messages 31 3
... the Network Cable (Optional 6 Connect the Power Cable 7 Set Up the Wireless Keyboard and Mouse (Optional 7 Press the Power Button 8 Windows Vista® Setup 9 Connect to the Internet (Optional 9 Using Your Studio One 12 Front View Features 12 Left Side Features 14 Back Panel Features 16 Locating the Service Tag 17 Using the... Touch Screen Problems 23 Wireless Keyboard or Mouse Problems 24 Network Problems 25 Power Problems 26 Memory Problems 27 Lockups and Software Problems 27 Using Support Tools 30 Dell Support Center 30 Beep Codes 30 System Messages 31 3
Setup Guide
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Contents Hardware Troubleshooter 32 Dell Diagnostics 33 System Recovery Options 35 System Restore 35 Dell Factory Image Restore 36 Operating System Reinstallation 38 Getting Help 40 Technical Support and Customer Service 41 DellConnect 41 Online Services 41 Automated Order-Status Service 42 Returning Items for Repair Under Warranty or for Credit 42 Before You Call 43 Contacting Dell 44 Finding More Information and Resources 46 Specifications 48 Appendix 53 Macrovision Product Notice 53 Index 54 4
Contents Hardware Troubleshooter 32 Dell Diagnostics 33 System Recovery Options 35 System Restore 35 Dell Factory Image Restore 36 Operating System Reinstallation 38 Getting Help 40 Technical Support and Customer Service 41 DellConnect 41 Online Services 41 Automated Order-Status Service 42 Returning Items for Repair Under Warranty or for Credit 42 Before You Call 43 Contacting Dell 44 Finding More Information and Resources 46 Specifications 48 Appendix 53 Macrovision Product Notice 53 Index 54 4
Setup Guide
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... and mouse, see "Wireless Keyboard or Mouse Problems" on other devices that could be available on page 24. Connect the Power Cable Setting Up Your Studio One Set Up the Wireless Keyboard and Mouse (Optional) Your Studio One supports a special wireless (non-Bluetooth) keyboard and mouse which may not be used with your computer. 7
... and mouse, see "Wireless Keyboard or Mouse Problems" on other devices that could be available on page 24. Connect the Power Cable Setting Up Your Studio One Set Up the Wireless Keyboard and Mouse (Optional) Your Studio One supports a special wireless (non-Bluetooth) keyboard and mouse which may not be used with your computer. 7
Setup Guide
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...connect to the telephone wall jack before you set up service with your router. Wireless LAN support requires optional internal components that may or may not be used for setup instructions. To ... An optional USB modem must be installed in "Setting Up Your Internet Connection" on decisions made at dell.com. Setting Up a Wired Connection • If you are using a dial-up connection, connect...NOTE: If an external USB modem or WLAN adapter is not part of purchase. Setting Up Your Studio One • Dial-up your Internet connection. • If you are using a DSL or cable/...
...connect to the telephone wall jack before you set up service with your router. Wireless LAN support requires optional internal components that may or may not be used for setup instructions. To ... An optional USB modem must be installed in "Setting Up Your Internet Connection" on decisions made at dell.com. Setting Up a Wired Connection • If you are using a dial-up connection, connect...NOTE: If an external USB modem or WLAN adapter is not part of purchase. Setting Up Your Studio One • Dial-up your Internet connection. • If you are using a DSL or cable/...
Setup Guide
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..." on a label under the display glass. Using Your Studio One 7 Computer stand - It can be tilted up and when a disc is in camera and microphone array for more information. 6 Optical drive eject control - Use this code when you access the Dell Support website or contact technical support. 13 Lights up when the computer starts up...
..." on a label under the display glass. Using Your Studio One 7 Computer stand - It can be tilted up and when a disc is in camera and microphone array for more information. 6 Optical drive eject control - Use this code when you access the Dell Support website or contact technical support. 13 Lights up when the computer starts up...
Setup Guide
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...a link you access Dell Touch Zone. • Drum Zone - NOTE: To view the video at a later time, access it via Help or at support.dell.com. 18 Browse ...Dell Touch Zone. Use the Help feature for more information on your computer or play lists, and browse through your music files by album, artist, or song title. • Internet Explorer - Using Your Studio One Using the Touch Screen (Optional) The touch screen feature on your Studio One...first time your computer into an interactive display. Play select Windows games using touch. • Music - Play music, create play synthesized percussion ...
...a link you access Dell Touch Zone. • Drum Zone - NOTE: To view the video at a later time, access it via Help or at support.dell.com. 18 Browse ...Dell Touch Zone. Use the Help feature for more information on your computer or play lists, and browse through your music files by album, artist, or song title. • Internet Explorer - Using Your Studio One Using the Touch Screen (Optional) The touch screen feature on your Studio One...first time your computer into an interactive display. Play select Windows games using touch. • Music - Play music, create play synthesized percussion ...
Setup Guide
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... (Optional) Your computer may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (if the option is only available if you can use your purchase order for logging into a Windows account or into secure websites)....Studio One Software Features NOTE: For more information, click Start → Programs→ FastAccess. This feature helps keep your Dell computer secure by learning the unique appearance of purchase). For more information about the features described in this to verify your computer. NOTE: This software feature is selected at support.dell...
... (Optional) Your computer may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (if the option is only available if you can use your purchase order for logging into a Windows account or into secure websites)....Studio One Software Features NOTE: For more information, click Start → Programs→ FastAccess. This feature helps keep your Dell computer secure by learning the unique appearance of purchase). For more information about the features described in this to verify your computer. NOTE: This software feature is selected at support.dell...
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Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 30 or "Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the touch screen. 3. To enable the touch screen features... The touch screen may have foreign particles (such as sticky notes) that are not working - • Certain multi-touch features may be supported by the application. Disconnect the power cord from the wall outlet. Touch Screen Problems Some or all multi-touch features are blocking the touch ...
Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 30 or "Contacting Dell" on screen) and wipe the surface and sides of the touch screen to wipe the touch screen. 3. To enable the touch screen features... The touch screen may have foreign particles (such as sticky notes) that are not working - • Certain multi-touch features may be supported by the application. Disconnect the power cord from the wall outlet. Touch Screen Problems Some or all multi-touch features are blocking the touch ...
Setup Guide
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... extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that is supported by your computer. A program stops responding - Click the program that resolves the problem. • See the software documentation for minimum memory... type of interference are not using is no longer responding 4. Some possible causes of memory supported by your computer, see "Specifications" on page 48. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). End the program: 1. Click Applications. 3. Click End Task...
... extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that is supported by your computer. A program stops responding - Click the program that resolves the problem. • See the software documentation for minimum memory... type of interference are not using is no longer responding 4. Some possible causes of memory supported by your computer, see "Specifications" on page 48. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 33). End the program: 1. Click Applications. 3. Click End Task...
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... Help with Dell on your computer. 30 The home page provides links to access: • Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®) • Alerts (technical support alerts relevant to run the application. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
... Help with Dell on your computer. 30 The home page provides links to access: • Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows Vista®) • Alerts (technical support alerts relevant to run the application. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.
Setup Guide
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.... Three beeps - Using Support Tools NOTE: To replace parts see the Service Manual on page 44). No RAM Detected • Remove the memory modules, reinstall one module and restart the computer. Four beeps - RAM Read/Write failure • Ensure that was running 31 Possible motherboard failure Contact Dell (see "Contacting Dell" on page 44...
.... Three beeps - Using Support Tools NOTE: To replace parts see the Service Manual on page 44). No RAM Detected • Remove the memory modules, reinstall one module and restart the computer. Four beeps - RAM Read/Write failure • Ensure that was running 31 Possible motherboard failure Contact Dell (see "Contacting Dell" on page 44...
Setup Guide
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... to complete the boot routine three consecutive times for assistance. For help in resolving this problem, please note this system have failed at support.dell.com or see the Service Manual on the Dell Support website at checkpoint [nnnn]. CMOS checksum error - Possible motherboard failure or RTC battery low. CPU fan failure - See "Contacting...
... to complete the boot routine three consecutive times for assistance. For help in resolving this problem, please note this system have failed at support.dell.com or see the Service Manual on the Dell Support website at checkpoint [nnnn]. CMOS checksum error - Possible motherboard failure or RTC battery low. CPU fan failure - See "Contacting...
Setup Guide
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... Type hardware troubleshooter in the search field and press to be working properly. 2. Dell Diagnostics If you contact Dell for technical assistance. Start the Dell Diagnostics from the Drivers and Utilities media. NOTE: Dell Diagnostics works only on (or restart) your computer, perform the checks in the system... setup program and is optional and may not ship with your computer. 33 NOTE: The Drivers and Utilities media is active. Using Support Tools See the System ...
... Type hardware troubleshooter in the search field and press to be working properly. 2. Dell Diagnostics If you contact Dell for technical assistance. Start the Dell Diagnostics from the Drivers and Utilities media. NOTE: Dell Diagnostics works only on (or restart) your computer, perform the checks in the system... setup program and is optional and may not ship with your computer. 33 NOTE: The Drivers and Utilities media is active. Using Support Tools See the System ...
Setup Guide
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... test you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. On the next start-up, the computer boots according to start the CD menu and press to run the Dell Diagnostics from the diagnostics utility partition on your computer and try again. Using Support Tools 3. Press any key to...
... test you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. On the next start-up, the computer boots according to start the CD menu and press to run the Dell Diagnostics from the diagnostics utility partition on your computer and try again. Using Support Tools 3. Press any key to...
Setup Guide
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.... 5. See "Solving Problems" on how to diagnose and troubleshoot the problem: 1. See "Online Services" on page 44. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for information and procedures that the support staff can complete the following services are not always available in all locations outside the continental U.S. If the preceding...
.... 5. See "Solving Problems" on how to diagnose and troubleshoot the problem: 1. See "Online Services" on page 44. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for information and procedures that the support staff can complete the following services are not always available in all locations outside the continental U.S. If the preceding...
Setup Guide
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... region or go to support.dell.com and click DellConnect. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) 41...
... region or go to support.dell.com and click DellConnect. Getting Help Technical Support and Customer Service Dell's support service is a simple online access tool that allows a Dell service and support associate to access your computer through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) 41...
Setup Guide
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... page 44 or go to call . Product Information If you need information about additional products available from Dell, or if you call for repair or credit, as follows: 1. For the telephone number to support.dell.com). NOTE: Have your invoice or packing slip handy when you would like to obtain a Return Material Authorization...
... page 44 or go to call . Product Information If you need information about additional products available from Dell, or if you call for repair or credit, as follows: 1. For the telephone number to support.dell.com). NOTE: Have your invoice or packing slip handy when you would like to obtain a Return Material Authorization...
Setup Guide
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... Service Tag (located on page 44. 2. NOTE: Returns that you call from a telephone at the computer itself. The code helps Dell's automated-support telephone system direct your Express Service Code ready when you . You may also be returned in the original (or equivalent) packing materials....insuring any of loss during operations, or try other troubleshooting steps possible only at or near the computer. You may be refused at Dell's receiving dock and returned to type some commands at the keyboard, relay detailed information during shipment to be asked to you call. Include...
... Service Tag (located on page 44. 2. NOTE: Returns that you call from a telephone at the computer itself. The code helps Dell's automated-support telephone system direct your Express Service Code ready when you . You may also be returned in the original (or equivalent) packing materials....insuring any of loss during operations, or try other troubleshooting steps possible only at or near the computer. You may be refused at Dell's receiving dock and returned to type some commands at the keyboard, relay detailed information during shipment to be asked to you call. Include...
Setup Guide
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... If you do not have an active Internet connection, you can find contact information on a label under the display glass. Dell provides several online and telephonebased support and service options. Getting Help Diagnostic Checklist • Name: • Date: • Address: • Phone number...• Description of the computer's start-up files. Availability varies by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: Contacting Dell For customers in your area. To view the Service Tag tilt the ...
... If you do not have an active Internet connection, you can find contact information on a label under the display glass. Dell provides several online and telephonebased support and service options. Getting Help Diagnostic Checklist • Name: • Date: • Address: • Phone number...• Description of the computer's start-up files. Availability varies by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you performed: Contacting Dell For customers in your area. To view the Service Tag tilt the ...
Setup Guide
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Select the appropriate service or support link based on your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on page 44) before you . Getting Help 45 To contact Dell for you call Dell. Verify your need. 5. NOTE: For technical support fill out the Diagnostic Checklist (see "Diagnostic Checklist" on the left side of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Choose the method of the page. 4.
Select the appropriate service or support link based on your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on page 44) before you . Getting Help 45 To contact Dell for you call Dell. Verify your need. 5. NOTE: For technical support fill out the Diagnostic Checklist (see "Diagnostic Checklist" on the left side of contacting Dell that is convenient for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Choose the method of the page. 4.