Hardware Manual
Page 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features 15 Home Screen 16 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns for RAID 18 Back Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD Status Messages 23 System Messages 37 Warning Messages 53 Diagnostics Messages 53 Alert Messages 53 Other Information You May Need 54 Contents 3
Hardware Manual
Page 14
.... Provides system ID, status information, and system error messages. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. NOTE: DVD devices are data only. The identification buttons on chassis with six 3.5inch hard-drive slots) 14 About Your System...
.... Provides system ID, status information, and system error messages. The LCD lights amber when the system needs attention, and the LCD panel displays an error code followed by descriptive text. NOTE: DVD devices are data only. The identification buttons on chassis with six 3.5inch hard-drive slots) 14 About Your System...
Hardware Manual
Page 15
... and off through the iDRAC utility, the LCD panel, or other tools. Selects the menu item highlighted by pressing the Select button on specific status codes. See "LCD Status Messages" for more than five seconds to enter BIOS Progress mode. During message scrolling: • Press once to increase scrolling speed. •...
... and off through the iDRAC utility, the LCD panel, or other tools. Selects the menu item highlighted by pressing the Select button on specific status codes. See "LCD Status Messages" for more than five seconds to enter BIOS Progress mode. During message scrolling: • Press once to increase scrolling speed. •...
Hardware Manual
Page 21
... Output configuration to the system and the system is operational. AC power is present or whether a power fault has occurred. • Not lit - Power Indicator Codes An LED indicator on , also indicates that the power supply is providing DC power to the power supply and that the power supply is operational.
... Output configuration to the system and the system is operational. AC power is present or whether a power fault has occurred. • Not lit - Power Indicator Codes An LED indicator on , also indicates that the power supply is providing DC power to the power supply and that the power supply is operational.
Hardware Manual
Page 22
Power Supply Status Indicator 1 1 power supply status NIC Indicator Codes Figure 1-7. NIC Indicators 1 2 1 link indicator 2 activity indicator Indicator Link and activity indicators are off Description The NIC is not connected to the network. 22 About Your System Figure 1-6.
Power Supply Status Indicator 1 1 power supply status NIC Indicator Codes Figure 1-7. NIC Indicators 1 2 1 link indicator 2 activity indicator Indicator Link and activity indicators are off Description The NIC is not connected to the network. 22 About Your System Figure 1-6.
Hardware Manual
Page 23
... LCD Status Messages The LCD messages consist of errors or status messages. The NIC is connected to a valid network link at 1000 Mbps. Record the code, then see the systems management software documentation. Indicator Link indicator is green Link indicator is amber Activity indicator is green blinking Description The NIC is...
... LCD Status Messages The LCD messages consist of errors or status messages. The NIC is connected to a valid network link at 1000 Mbps. Record the code, then see the systems management software documentation. Indicator Link indicator is green Link indicator is amber Activity indicator is green blinking Description The NIC is...
Hardware Manual
Page 24
... missing, bad, or unable to recharge due to the components. If the problem persists, see "Troubleshooting Expansion Cards." 24 About Your System LCD Status Messages Code Text E1000 Failsafe voltage error.
... missing, bad, or unable to recharge due to the components. If the problem persists, see "Troubleshooting Expansion Cards." 24 About Your System LCD Status Messages Code Text E1000 Failsafe voltage error.
Hardware Manual
Page 25
... of the memory Regulator # regulators has failed. RPM of specified fan in specified module is outside of the intended operating range. LCD Status Messages (continued) Code Text Cause Corrective Actions E1229 CPU # VCORE Regulator failure. E122C CPU Power Fault. See "Troubleshooting System Cooling Problems."
... of the memory Regulator # regulators has failed. RPM of specified fan in specified module is outside of the intended operating range. LCD Status Messages (continued) Code Text Cause Corrective Actions E1229 CPU # VCORE Regulator failure. E122C CPU Power Fault. See "Troubleshooting System Cooling Problems."
Hardware Manual
Page 26
... acceptable temperature heat sinks are properly range. detected. Check LCD for 10 seconds and restart the system. E1418 CPU # not detected. LCD Status Messages (continued) Code Text Cause Corrective Actions E1313 Fan redundancy lost. E1414 CPU # temp Specified processor is no longer fan Check LCD for 10 seconds and restart the...
... acceptable temperature heat sinks are properly range. detected. Check LCD for 10 seconds and restart the system. E1418 CPU # not detected. LCD Status Messages (continued) Code Text Cause Corrective Actions E1313 Fan redundancy lost. E1414 CPU # temp Specified processor is no longer fan Check LCD for 10 seconds and restart the...
Hardware Manual
Page 27
LCD Status Messages (continued) Code Text Cause Corrective Actions E1420 CPU Bus The system BIOS has parity error. reported a processor bus Power cycle parity error. E1618 Predictive failure on Power ...
LCD Status Messages (continued) Code Text Cause Corrective Actions E1420 CPU Bus The system BIOS has parity error. reported a processor bus Power cycle parity error. E1618 Predictive failure on Power ...
Hardware Manual
Page 28
... power source for more power than the power supplies can provide, even with matching wattage are not the same PSU1 = ### W, wattage. LCD Status Messages (continued) Code Text Cause Corrective Actions E1620 Power Supply # (### W) AC power error. If the problem persists, see "Getting Help." 28 About Your System PSU2 = ### W. See the Technical...
... power source for more power than the power supplies can provide, even with matching wattage are not the same PSU1 = ### W, wattage. LCD Status Messages (continued) Code Text Cause Corrective Actions E1620 Power Supply # (### W) AC power error. If the problem persists, see "Getting Help." 28 About Your System PSU2 = ### W. See the Technical...
Hardware Manual
Page 29
... and restart the system. Remove AC power to determine its origin. E1712 PCI system error on a component that Cards and Expansion- LCD Status Messages (continued) Code Text Cause Corrective Actions E1711 PCI parity error on Bus ## Device ## Function ## The system BIOS has reported a PCI parity error on Bus ## Device ## Function ## The...
... and restart the system. Remove AC power to determine its origin. E1712 PCI system error on a component that Cards and Expansion- LCD Status Messages (continued) Code Text Cause Corrective Actions E1711 PCI parity error on Bus ## Device ## Function ## The system BIOS has reported a PCI parity error on Bus ## Device ## Function ## The...
Hardware Manual
Page 30
... system for more information, and then clear the SEL. Check the SEL for more information, and then clear the SEL. Table 1-1. LCD Status Messages (continued) Code Text Cause Corrective Actions E1715 Fatal I/O Error. The system BIOS has reported a chipset internal error that the specified processor has had an internal error. Review...
... system for more information, and then clear the SEL. Check the SEL for more information, and then clear the SEL. Table 1-1. LCD Status Messages (continued) Code Text Cause Corrective Actions E1715 Fatal I/O Error. The system BIOS has reported a chipset internal error that the specified processor has had an internal error. Review...
Hardware Manual
Page 31
... 1" and "Replacing Expansion-Card Riser 2." E1812 Hard drive ## The specified hard drive Information only. powering on Slot #. Reinstall the expansioncard riser. LCD Status Messages (continued) Code Text Cause Corrective Actions E171F PCIe fatal error on Bus ## Device ## Function ## The system BIOS has reported a PCIe fatal error on . Remove and reseat the...
... 1" and "Replacing Expansion-Card Riser 2." E1812 Hard drive ## The specified hard drive Information only. powering on Slot #. Reinstall the expansioncard riser. LCD Status Messages (continued) Code Text Cause Corrective Actions E171F PCIe fatal error on Bus ## Device ## Function ## The system BIOS has reported a PCIe fatal error on . Remove and reseat the...
Hardware Manual
Page 32
..., replace cable. Check DIMMs. The system BIOS failed to shadow memory. USB cable to the control panel is missing or bad. LCD Status Messages (continued) Code Text Cause Corrective Actions E1A14 SAS cable A failure. Reseat the cable. Table 1-1. If the problem persists, replace cable. SAS cable B is missing or bad. Check...
..., replace cable. Check DIMMs. The system BIOS failed to shadow memory. USB cable to the control panel is missing or bad. LCD Status Messages (continued) Code Text Cause Corrective Actions E1A14 SAS cable A failure. Reseat the cable. Table 1-1. If the problem persists, replace cable. SAS cable B is missing or bad. Check...
Hardware Manual
Page 33
LCD Status Messages (continued) Code Text Cause Corrective Actions E2014 CMOS RAM failure. CMOS RAM not functioning properly. Power cycle AC. E2016 Interrupt Controller failure. If the problem persists, see "Getting Help." E2017 Timer refresh failure. Programmable interval timer error. ...
LCD Status Messages (continued) Code Text Cause Corrective Actions E2014 CMOS RAM failure. CMOS RAM not functioning properly. Power cycle AC. E2016 Interrupt Controller failure. If the problem persists, see "Getting Help." E2017 Timer refresh failure. Programmable interval timer error. ...
Hardware Manual
Page 34
... power to the system for specific error messages. E201D Shutdown test failure. Check screen for 10 seconds and restart the system. LCD Status Messages (continued) Code Text Cause Corrective Actions E201A SuperIO failure. failure. E201C SMI System management initializatio interrupt (SMI) n failure. Power cycle AC. Table 1-1. Check DIMMs. See "Troubleshooting System...
... power to the system for specific error messages. E201D Shutdown test failure. Check screen for 10 seconds and restart the system. LCD Status Messages (continued) Code Text Cause Corrective Actions E201A SuperIO failure. failure. E201C SMI System management initializatio interrupt (SMI) n failure. Power cycle AC. Table 1-1. Check DIMMs. See "Troubleshooting System...
Hardware Manual
Page 35
... too many errors. not log any more SBEs until If the problem persists, the system is rebooted. About Your System 35 LCD Status Messages (continued) Code Text Cause Corrective Actions E2022 General failure during POST. E2023 BIOS unable to the disabled memory mirroring system for 10 seconds and because it has...
... too many errors. not log any more SBEs until If the problem persists, the system is rebooted. About Your System 35 LCD Status Messages (continued) Code Text Cause Corrective Actions E2022 General failure during POST. E2023 BIOS unable to the disabled memory mirroring system for 10 seconds and because it has...
Hardware Manual
Page 36
... Errors. The eleventh message instructs the user to the system for details on the LCD. W1628 Performance degraded. Review & clear log. LCD Status Messages (continued) Code Text Cause Corrective Actions I1911 LCD Log Full. Remove AC power to check the SEL for 10 seconds or clear the SEL. The system configuration...
... Errors. The eleventh message instructs the user to the system for details on the LCD. W1628 Performance degraded. Review & clear log. LCD Status Messages (continued) Code Text Cause Corrective Actions I1911 LCD Log Full. Remove AC power to check the SEL for 10 seconds or clear the SEL. The system configuration...
Hardware Manual
Page 51
...and caused the system to Optimized in the when in mirror or BIOS setup screen. during the error. section in the SEL. code update loaded for any faulty components specified in "Troubleshooting Your System" for processor n Update the BIOS firmware. reboot. between the ...or Memory Mirroring or installed in the Mode, or change the memory are not available specified slots are unused. No micro Micro code update failed. System Messages (continued) Message Causes Corrective Actions Unused memory The memory configuration is not installed. DIMM's not optimal for...
...and caused the system to Optimized in the when in mirror or BIOS setup screen. during the error. section in the SEL. code update loaded for any faulty components specified in "Troubleshooting Your System" for processor n Update the BIOS firmware. reboot. between the ...or Memory Mirroring or installed in the Mode, or change the memory are not available specified slots are unused. No micro Micro code update failed. System Messages (continued) Message Causes Corrective Actions Unused memory The memory configuration is not installed. DIMM's not optimal for...