Information Update
Page 3
... a 30-second timeout if the previous boot attempt failed. Dell Inc. For further information about codes that use TCP by offloading part of POST, all diagnostic lights will be used in this text: Dell and the DELL logo are immediately turned off. Trademarks used in this document ...to refer to change without the written permission of Dell Inc. disclaims any manner whatsoever without notice. ©...
... a 30-second timeout if the previous boot attempt failed. Dell Inc. For further information about codes that use TCP by offloading part of POST, all diagnostic lights will be used in this text: Dell and the DELL logo are immediately turned off. Trademarks used in this document ...to refer to change without the written permission of Dell Inc. disclaims any manner whatsoever without notice. ©...
Getting Started Guide
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...parallel, five USB connectors, and one NIC connector • Front-panel connectors include two USB connectors • Four front-panel system diagnostic LEDs for configuring and managing your system provide documentation and tools for pre-POST and POST failure messaging and notification. Warranty information may ... rates, with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be ...
...parallel, five USB connectors, and one NIC connector • Front-panel connectors include two USB connectors • Four front-panel system diagnostic LEDs for configuring and managing your system provide documentation and tools for pre-POST and POST failure messaging and notification. Warranty information may ... rates, with the system to describe changes to the system, software, and/or documentation. NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents. • Release notes or readme files may be ...
Hardware Owner's Manual
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... 10 Front-Panel Features and Indicators 11 Back-Panel Features and Indicators 13 Connecting External Devices 13 NIC Indicator Codes 14 Diagnostics Indicator Codes 15 System Messages 17 Warning Messages 25 Diagnostics Messages 25 Alert Messages 25 2 Using the System Setup Program 27 Entering the System Setup Program 27 Responding to Error...
... 10 Front-Panel Features and Indicators 11 Back-Panel Features and Indicators 13 Connecting External Devices 13 NIC Indicator Codes 14 Diagnostics Indicator Codes 15 System Messages 17 Warning Messages 25 Diagnostics Messages 25 Alert Messages 25 2 Using the System Setup Program 27 Entering the System Setup Program 27 Responding to Error...
Hardware Owner's Manual
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... Troubleshooting an Optical Drive 106 Troubleshooting a Hard Drive 107 Troubleshooting a SAS RAID Controller 108 Troubleshooting Expansion Cards 109 Troubleshooting the Microprocessors 110 5 Running the System Diagnostics 113 Using Dell PowerEdge Diagnostics 113 System Diagnostics Features 113 When to Use the System Diagnostics 114 Running the System Diagnostics 114 System Diagnostics Testing Options 114 6 Contents
... Troubleshooting an Optical Drive 106 Troubleshooting a Hard Drive 107 Troubleshooting a SAS RAID Controller 108 Troubleshooting Expansion Cards 109 Troubleshooting the Microprocessors 110 5 Running the System Diagnostics 113 Using Dell PowerEdge Diagnostics 113 System Diagnostics Features 113 When to Use the System Diagnostics 114 Running the System Diagnostics 114 System Diagnostics Testing Options 114 6 Contents
Hardware Owner's Manual
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Using the Custom Test Options 114 Selecting Devices for Testing 115 Selecting Diagnostics Options 115 Viewing Information and Results 115 6 Jumpers and Connectors 117 System Board Jumpers 117 Clearing CMOS Settings 118 System Board Connectors 120 ... Forgotten Password 122 7 Getting Help 123 Obtaining Assistance 123 Online Services 123 AutoTech Service 124 Automated Order-Status Service 124 Support Service 124 Dell Enterprise Training and Certification 125 Problems With Your Order 125 Product Information 125 Returning Items for Warranty Repair or Credit 125 Before You Call 125...
Using the Custom Test Options 114 Selecting Devices for Testing 115 Selecting Diagnostics Options 115 Viewing Information and Results 115 6 Jumpers and Connectors 117 System Board Jumpers 117 Clearing CMOS Settings 118 System Board Connectors 120 ... Forgotten Password 122 7 Getting Help 123 Obtaining Assistance 123 Online Services 123 AutoTech Service 124 Automated Order-Status Service 124 Support Service 124 Dell Enterprise Training and Certification 125 Problems With Your Order 125 Product Information 125 Returning Items for Warranty Repair or Credit 125 Before You Call 125...
Hardware Owner's Manual
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... Always check for any of the following: • Front or back panel indicators • System messages • Warning messages • Diagnostics messages • Alert messages This section describes each type of your system's front and back panels provide convenient connectivity and system expansion capability....of message, lists the possible causes, and provides steps to the system, software, and/or documentation. The physical connectors on support.dell.com and read the updates first because they often supersede information in this document or as a separate document. • The ...
... Always check for any of the following: • Front or back panel indicators • System messages • Warning messages • Diagnostics messages • Alert messages This section describes each type of your system's front and back panels provide convenient connectivity and system expansion capability....of message, lists the possible causes, and provides steps to the system, software, and/or documentation. The physical connectors on support.dell.com and read the updates first because they often supersede information in this document or as a separate document. • The ...
Hardware Owner's Manual
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... you enter the keystroke, allow the system to finish booting, and then restart your operating system begins to load before you to run the system diagnostics. Initiates PXE boot. For more information, see the documentation for some SAS controller expansion cards. See "Using the System Setup Program" on page 32). Option... Devices Screen" on page 27. Table 1-1. See your SAS adapter User's Guide for more information, see the documentation for PXE boot. See "Running the System Diagnostics" on page 114.
... you enter the keystroke, allow the system to finish booting, and then restart your operating system begins to load before you to run the system diagnostics. Initiates PXE boot. For more information, see the documentation for some SAS controller expansion cards. See "Using the System Setup Program" on page 32). Option... Devices Screen" on page 27. Table 1-1. See your SAS adapter User's Guide for more information, see the documentation for PXE boot. See "Running the System Diagnostics" on page 114.
Hardware Owner's Manual
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...Display light-pattern codes to be replaced. • If the hard-drive indicator is identified. The power supply is turned off . Check the diagnostic indicators to the system. Front-Panel Components (continued) Item Component Icon 5 USB connectors (2) Description Connects USB 2.0-compliant devices to the system. ... see if the specific problem is off . The system is identified. See "Diagnostics Indicator Codes" on page 15. The system is powered on , the system board is pressed. Check the diagnostic indicators to see if the specific problem is on . Table 1-2. If the...
...Display light-pattern codes to be replaced. • If the hard-drive indicator is identified. The power supply is turned off . Check the diagnostic indicators to the system. Front-Panel Components (continued) Item Component Icon 5 USB connectors (2) Description Connects USB 2.0-compliant devices to the system. ... see if the specific problem is off . The system is identified. See "Diagnostics Indicator Codes" on page 15. The system is powered on , the system board is pressed. Check the diagnostic indicators to see if the specific problem is on . Table 1-2. If the...
Hardware Owner's Manual
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...Getting Help" on and the power light is not executing. If the problem persists, see "Getting Help" on . Diagnostics Indicator Codes The four diagnostic indicator lights on page 82. Table 1-4 lists the causes and corrective actions associated with these codes during system startup.... a non-highlighted circle indicates the light is supplied to turn on page 123. Table 1-4. Diagnostic Indicator Codes Before POST Code Power Light off Causes No electrical power is off condition; None (blinking) (blinking) (blinking) (blinking...
...Getting Help" on and the power light is not executing. If the problem persists, see "Getting Help" on . Diagnostics Indicator Codes The four diagnostic indicator lights on page 82. Table 1-4 lists the causes and corrective actions associated with these codes during system startup.... a non-highlighted circle indicates the light is supplied to turn on page 123. Table 1-4. Diagnostic Indicator Codes Before POST Code Power Light off Causes No electrical power is off condition; None (blinking) (blinking) (blinking) (blinking...
Hardware Owner's Manual
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... Codes Before POST (continued) Code Power Light off Causes Corrective Action A processor mismatch exists. Diagnostic Indicator Codes During POST Code Causes Corrective Action BIOS checksum failure Ensure that the diskette drive and hard drives are functioning detected; Possible processor failure. ...
... Codes Before POST (continued) Code Power Light off Causes Corrective Action A processor mismatch exists. Diagnostic Indicator Codes During POST Code Causes Corrective Action BIOS checksum failure Ensure that the diskette drive and hard drives are functioning detected; Possible processor failure. ...
Hardware Owner's Manual
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.... The system is running when the message appears or the operating system's documentation for each message. NOTE: If you of the message and recommended action. Diagnostic Indicator Codes During POST (continued) Code Causes Memory configuration error. CAUTION: Only trained service technicians are firmly seated in Table 1-6, check the documentation for the...
.... The system is running when the message appears or the operating system's documentation for each message. NOTE: If you of the message and recommended action. Diagnostic Indicator Codes During POST (continued) Code Causes Memory configuration error. CAUTION: Only trained service technicians are firmly seated in Table 1-6, check the documentation for the...
Hardware Owner's Manual
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...fault Write fault on page 107. For example, before the system continues a task. For more information, see the systems management software documentation. Diagnostics Messages When you that section for obtaining technical assistance. For more information, see the documentation that accompanied the operating system or application. See "... in this section. System Messages (continued) Message Causes Corrective Actions Warning: The current memory configuration is not optimal. Table 1-6. Dell recommends a population of an abbreviation or acronym used in slot 1.
...fault Write fault on page 107. For example, before the system continues a task. For more information, see the systems management software documentation. Diagnostics Messages When you that section for obtaining technical assistance. For more information, see the documentation that accompanied the operating system or application. See "... in this section. System Messages (continued) Message Causes Corrective Actions Warning: The current memory configuration is not optimal. Table 1-6. Dell recommends a population of an abbreviation or acronym used in slot 1.
Hardware Owner's Manual
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... the system cover and access any of the flex bay. See the documentation for instructions. 17 (Optional) Test the hard drive by running the system diagnostics. Removing an Optional Third Hard Drive CAUTION: Only trained service technicians are present in your operating system for your system, slide the sliding-plate lever... System Setup program and reboot the system. 16 Partition and logically format the drive. See "Opening the System" on page 46. See "Running the System Diagnostics" on the system and attached peripherals.
... the system cover and access any of the flex bay. See the documentation for instructions. 17 (Optional) Test the hard drive by running the system diagnostics. Removing an Optional Third Hard Drive CAUTION: Only trained service technicians are present in your operating system for your system, slide the sliding-plate lever... System Setup program and reboot the system. 16 Partition and logically format the drive. See "Opening the System" on page 46. See "Running the System Diagnostics" on the system and attached peripherals.
Hardware Owner's Manual
Page 58
... sliding plate in the direction of the drive. 6 Disconnect the power and interface cables from the electrical outlet. 2 Open the system. See "Running the System Diagnostics" on installing any procedure, see "Entering the System Setup Program" on the plate. Removing an Optional Fourth Hard Drive CAUTION: Only trained service technicians are...
... sliding plate in the direction of the drive. 6 Disconnect the power and interface cables from the electrical outlet. 2 Open the system. See "Running the System Diagnostics" on installing any procedure, see "Entering the System Setup Program" on the plate. Removing an Optional Fourth Hard Drive CAUTION: Only trained service technicians are...
Hardware Owner's Manual
Page 63
... the plate. 23 Partition and logically format your Product Information Guide for complete information about safety precautions, working inside the system. See "Running the System Diagnostics" on page 43. 3 Remove the front drive bezel. Before performing any procedure, see your drive before you proceed to remove the system cover and access...
... the plate. 23 Partition and logically format your Product Information Guide for complete information about safety precautions, working inside the system. See "Running the System Diagnostics" on page 43. 3 Remove the front drive bezel. Before performing any procedure, see your drive before you proceed to remove the system cover and access...
Hardware Owner's Manual
Page 65
...screws snap securely into the sliding plate. 9 Connect the power cable to the drive as shown in Figure 3-17. See "Running the System Diagnostics" on the system and attached peripherals. 14 Enter the System Setup program and ensure that it for installation. 4 Check the documentation for the drive... drive bezel insert. See "Removing and Replacing the Front Drive Bezel Insert" on page 27. 15 (Optional) Test the drive by running the system diagnostics. See "Using the System Setup Program" on page 47. 8 From the front of the front drive bezel. 6 Remove the front drive bezel. ...
...screws snap securely into the sliding plate. 9 Connect the power cable to the drive as shown in Figure 3-17. See "Running the System Diagnostics" on the system and attached peripherals. 14 Enter the System Setup program and ensure that it for installation. 4 Check the documentation for the drive... drive bezel insert. See "Removing and Replacing the Front Drive Bezel Insert" on page 27. 15 (Optional) Test the drive by running the system diagnostics. See "Using the System Setup Program" on page 47. 8 From the front of the front drive bezel. 6 Remove the front drive bezel. ...
Hardware Owner's Manual
Page 69
... should connect to the IDE connector on the system board. The other end of the way to the same data cable by running the system diagnostics. See Figure 6-2. • If you are present, they must be attached to allow for airflow between the fan and cooling vents. 12 Close the ... as you pull to the optical or tape drive. See "Removing and Replacing the Front Drive Bezel Insert" on page 113. See "Running the System Diagnostics" on page 47. 7 If another device is installed in the drive bay, remove that the drive's IDE controller is unpopulated and metal shields are present...
... should connect to the IDE connector on the system board. The other end of the way to the same data cable by running the system diagnostics. See Figure 6-2. • If you are present, they must be attached to allow for airflow between the fan and cooling vents. 12 Close the ... as you pull to the optical or tape drive. See "Removing and Replacing the Front Drive Bezel Insert" on page 113. See "Running the System Diagnostics" on page 47. 7 If another device is installed in the drive bay, remove that the drive's IDE controller is unpopulated and metal shields are present...
Hardware Owner's Manual
Page 76
...the thermal grease layer on the system board beneath the rotatable hard-drive carrier. See "Running the System Diagnostics" on page 113 for instructions about running the diagnostics and troubleshooting processor problems. Memory You can upgrade your processor kit and apply thermal grease evenly to the... DIMMs (FBDs) in "Removing the Processor" on page 27 for information about using the System Setup program. 11 Run the system diagnostics to verify that the new processor operates correctly. d Rotate the heat-sink assembly down until it detects the presence of the new processor...
...the thermal grease layer on the system board beneath the rotatable hard-drive carrier. See "Running the System Diagnostics" on page 113 for instructions about running the diagnostics and troubleshooting processor problems. Memory You can upgrade your processor kit and apply thermal grease evenly to the... DIMMs (FBDs) in "Removing the Processor" on page 27 for information about using the System Setup program. 11 Run the system diagnostics to verify that the new processor operates correctly. d Rotate the heat-sink assembly down until it detects the presence of the new processor...
Hardware Owner's Manual
Page 79
... Open the system. See "Using the System Setup Program" on page 43. 8 Connect the power cable to cool before handling them. See "Running the System Diagnostics" on page 46. 7 Close the system. See "Closing the System" on page 27. 2 Turn off the system, including any attached peripherals, and disconnect ... on each end of the socket until the memory module pops out of the system. 14 Run the system memory test in the system diagnostics. Removing Memory Modules CAUTION: Only trained service technicians are hot to the battery. See "Rotating the Hard-Drive Carrier Out of the system...
... Open the system. See "Using the System Setup Program" on page 43. 8 Connect the power cable to cool before handling them. See "Running the System Diagnostics" on page 46. 7 Close the system. See "Closing the System" on page 27. 2 Turn off the system, including any attached peripherals, and disconnect ... on each end of the socket until the memory module pops out of the system. 14 Run the system memory test in the system diagnostics. Removing Memory Modules CAUTION: Only trained service technicians are hot to the battery. See "Rotating the Hard-Drive Carrier Out of the system...
Hardware Owner's Manual
Page 95
...system. While working inside the system. Before you perform any procedure, see "Troubleshooting External Connections" on the system diagnostic indicators. Start-Up Routine Look and listen during the system's start-up routine for external devices attached to service the... inside the computer and protecting against electrostatic discharge. See "Getting Help" on page 17. Troubleshooting Your System 95 Action See "Diagnostics Indicator Codes" on page 97. See "Troubleshooting the Keyboard" on page 15. See "Troubleshooting a Diskette Drive" on page ...
...system. While working inside the system. Before you perform any procedure, see "Troubleshooting External Connections" on the system diagnostic indicators. Start-Up Routine Look and listen during the system's start-up routine for external devices attached to service the... inside the computer and protecting against electrostatic discharge. See "Getting Help" on page 17. Troubleshooting Your System 95 Action See "Diagnostics Indicator Codes" on page 97. See "Troubleshooting the Keyboard" on page 15. See "Troubleshooting a Diskette Drive" on page ...