User's Guide
Page 4
Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
Maintaining the printer 83 Maintaining ink cartridges...83 Cleaning the exterior of the printer...85 Cleaning the scanner glass...85 Troubleshooting 86 Before you troubleshoot...86 Using the Service Center to solve printer problems 86 If Troubleshooting does not solve your problem...86 Setup troubleshooting...86 Jams and misfeeds troubleshooting...93 Print troubleshooting...95 Copy and scan troubleshooting...97 Memory card troubleshooting...99 Wireless troubleshooting...101 Notices 119 Product information...119 Edition notice...119 Power consumption...121 Index 130 Contents 4
User's Guide
Page 93
... in the duplex unit" on page 94 • "Paper or specialty media misfeeds" on . REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 93 • "Paper jam in the paper support" on page 93 • "Paper ...paper support Note: The parts inside the printer are sensitive. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 93 For more information, see the computer documentation. 3 Press Enter, or click OK. Note: Be careful not to tear the paper while removing it...
... in the duplex unit" on page 94 • "Paper or specialty media misfeeds" on . REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 93 • "Paper jam in the paper support" on page 93 • "Paper ...paper support Note: The parts inside the printer are sensitive. The Device Manager opens. 4 Click the plus sign (+) beside Universal Serial Bus controllers. Troubleshooting 93 For more information, see the computer documentation. 3 Press Enter, or click OK. Note: Be careful not to tear the paper while removing it...
User's Guide
Page 97
... USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 98 • "Scanner unit does not close" on page 98 • "Poor copy or scanned image quality" on page 98 ... as possible from the access point. 2 Wait ten seconds, and then insert the power cord. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use....
... USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Copy and scan troubleshooting • "Copier or scanner does not respond" on page 98 • "Scanner unit does not close" on page 98 • "Poor copy or scanned image quality" on page 98 ... as possible from the access point. 2 Wait ten seconds, and then insert the power cord. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use....
User's Guide
Page 98
... THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : ... THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 98 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS ...
... THE ORIGINAL DOCUMENT OR IMAGE MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : ... THAT MATCHES THE LOADED PAPER MAKE SURE THE ORIGINAL SIZE SETTING MATCHES THE SIZE OF THE DOCUMENT YOU ARE SCANNING Troubleshooting 98 Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : SET YOUR PRINTER AS ...
User's Guide
Page 130
...greyed out 106 continue button not working 106 continue button unavailable 106 copier or scanner does not respond 98 copies making 49 copy and scan troubleshooting cannot scan to computer over a network 99 copier or scanner does not respond 98 partial document or photo scans 98 poor scanned image quality...scan not successful 99 scanning takes too long or freezes the computer 99 Index 130 copy job canceling 53 copy quality, adjusting 51 copy troubleshooting scanner unit does not close 98 copying 49 adjusting quality 51 collating copies 51 enlarging an image 50 making a copy lighter or darker 51 ...
...greyed out 106 continue button not working 106 continue button unavailable 106 copier or scanner does not respond 98 copies making 49 copy and scan troubleshooting cannot scan to computer over a network 99 copier or scanner does not respond 98 partial document or photo scans 98 poor scanned image quality...scan not successful 99 scanning takes too long or freezes the computer 99 Index 130 copy job canceling 53 copy quality, adjusting 51 copy troubleshooting scanner unit does not close 98 copying 49 adjusting quality 51 collating copies 51 enlarging an image 50 making a copy lighter or darker 51 ...
User's Guide
Page 131
...in the printer 93 paper or specialty media 95 K key index 82 L labels 27 printing 34 language changing 87 LiveBox 63 loading documents on scanner glass 29 envelopes 34 loading paper 25 locating SSID 72 WEP key 71 WPA passphrase 71 M MAC address 80 finding 80 MAC address filtering ...printing photos using the proof sheet 41 scanning to 55 supported types 37 memory card cannot be inserted 100 memory card slot location 9 memory card troubleshooting cannot print from a flash drive 100 checklist 100 nothing happens when memory card is inserted 100 minimum system requirements 19 multiple WEP keys 82 N...
...in the printer 93 paper or specialty media 95 K key index 82 L labels 27 printing 34 language changing 87 LiveBox 63 loading documents on scanner glass 29 envelopes 34 loading paper 25 locating SSID 72 WEP key 71 WPA passphrase 71 M MAC address 80 finding 80 MAC address filtering ...printing photos using the proof sheet 41 scanning to 55 supported types 37 memory card cannot be inserted 100 memory card slot location 9 memory card troubleshooting cannot print from a flash drive 100 checklist 100 nothing happens when memory card is inserted 100 minimum system requirements 19 multiple WEP keys 82 N...
User's Guide
Page 133
printing mode changing 46 proof sheet using 41 protocol 81 publications finding 7 R recycling 6 Dell products 13 reducing an image 50 repeating an image 52 replacing ink cartridges 11 resetting internal wireless print server to factory default settings 102 ...86 contacting technical support 86 Service Center 86 solving basic printer problems 86 wireless network 101 troubleshooting, copy scanner unit does not close 98 troubleshooting, copy and scan cannot scan to computer over a network 99 copier or scanner does not respond 98 partial document or photo scans 98 poor scanned image quality 98 scan...
printing mode changing 46 proof sheet using 41 protocol 81 publications finding 7 R recycling 6 Dell products 13 reducing an image 50 repeating an image 52 replacing ink cartridges 11 resetting internal wireless print server to factory default settings 102 ...86 contacting technical support 86 Service Center 86 solving basic printer problems 86 wireless network 101 troubleshooting, copy scanner unit does not close 98 troubleshooting, copy and scan cannot scan to computer over a network 99 copier or scanner does not respond 98 partial document or photo scans 98 poor scanned image quality 98 scan...
