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Dell 2155cn Support Question

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Question posted by jayzues1989 on May 6th, 2015

How Do I Replace The Scanner Glass?

i bought one and i need to replace the scanner glass.

Current Answers

Answer #1: Posted by DellJesse1 on May 7th, 2015 5:23 AM
This answer was accepted by the poster of the original question.
DellJesse1

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jayzues1989,
Dell does not sell scanner glass replacements. You may want to search the internet for a scanner glass. Unfortunately, the manual does not show how to replace the glass. It is probably cheaper to purchase another AIO printer/scanner/fax than it would be to replace the glass.



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Answer #2: Posted by grahamparkin on February 11th, 2016 8:18 AM
grahamparkin

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The scanner is not difficult to remove.

If you are going to attempt it, take lots of pictures on your phone so you will be able to identify where everything lives when you put it back together.

All leads unplug from either the scanner end or the main board end so that they don't hinder separating the three main parts of the scanner from each other. Firstly, remove the lid by undoing the screws at the lid hinges take photos there are small parts in the hinge.

then undo the leads and ribbon cable from the base unit and gently remove taking note of screws and clips securing them.

remove the plastic cover by sliding it towards you and bring it down .

now you can lift the closest edge of the scanner towards you and upwards.

once the front edge of the scanner is lifted up away from the scanner housing push it backwards so that the back edge is freed from the scanner housing as well, then, lift it free making sure the leads are free .


Now you can turn the main scanner body over being careful not to cut yourself or spread the broken glass about.

to remove the glass housing. There are 5 screws that attach the glass housing to the main scanner case

locate the holding screws and undo place them in a safe place and turn the scanner right way up again.

now you can release the surrounding capture clips and lift out the scanner glass holding frame .


I would suggest you leave whats left of the glass in the frame and get a glassier or hardware specialist to measure it in this state for accuracy and safety.

you will need thermal sealant ribbon to replace the seal on the glass and frame together.


Related Dell 2155cn Manual Pages

User Manual - Page 3

...??\Mioga_AIO_UG_FM\Mioga_AIO _UG_FM\Mioga-AIO-UGTOC.fm Contents Dell™ 2155cn/2155cdn Multifunction Color Printer User's Guide 1 Before Beginning 25 A Notes, Notices, and Cautions 27 1 Dell™ 2155cn/2155cdn Multifunction Color Printer User's Guide 29 2 Finding Information 31 3 Product Features 35 4 About the Printer 39 Front and Rear View 40 Front View 40 Rear View...
User Manual - Page 10

... a Job From a Computer Running Windows 293 Duplex Printing 293 Duplex Printing With Duplexer (Dell 2155cdn Multifunction Color Printer Only 294 Duplex Printing Without Duplexer (Dell 2155cn Multifunction Color Printer Only 294 Using Booklet Print (Dell 2155cn and 2155cdn Models) 296 Using the Stored Print Function 297 Secure Print 298 Private MailBox Print 298 Public...
User Manual - Page 22

... Compatibility 606 Environment 606 Operation 606 Print Quality Guarantee 606 Storage 607 Altitude 607 Cables 607 Copier Specifications 608 Scanner Specifications 609 Facsimile Specifications 609 Maintaining Your Printer 611 28 Maintaining Your Printer 613 Determining the Status of Supplies 613 Conserving Supplies 613 Ordering Supplies 614 Storing Print Media 614 Storing Consumables...
User Manual - Page 31

... Dell Supplies Management System. To order replacement toner cartridges or supplies from the drop-down menu, and then click Desktop (create shortcut) on the drop-down menu. F O R P R O O F O N LY Dell™ 2155cn/2155cdn Multifunction Color Printer User's Guide 29 1 Dell™ 2155cn/2155cdn Multifunction Color Printer User's Guide Click the links to open Order...
User Manual - Page 32

...), or order Dell printer supplies by phone. PRE LIMINARY 9/13/10 - For information regarding locating your Dell printer Service Tag ready. To ensure that you get the best service, have your Service Tag number, see "Express Service Code and Service Tag." FOR PROOF ONLY 30 Dell™ 2155cn/2155cdn Multifunction Color Printer User's Guide
User Manual - Page 38

...the destination FTP server or PC on the printer or server. You can choose destination e-mail addresses from the printer's operator panel using the document glass, place them facing down. You can ...) Making Copies From the Document Glass (Scan From Document Glass) With the Scan to USB Memory feature, you scan documents using the numeric keypad. When you don't need a PC to E-mail feature....
User Manual - Page 41

... Printer This chapter provides an overview of Dell 2155cdn Multifunction Color Printer. NOTE: In this manual are those of your Dell™ 2155cn/2155cdn Multifunction Color Printer. NOTE: The images used and procedures described in this manual, Dell™ 2155cdn Multifunction Color Printer is referred to as the "printer". P R E L I M I A L - F O R P R O O F O N LY About the Printer...
User Manual - Page 93

7 Connecting Your Printer Your Dell™ 2155cn/2155cdn Multifunction Color Printer interconnection cable must meet the following requirements: NOTE: The images used and procedures described in this manual are those of Dell 2155cdn Multifunction Color Printer. Connection type USB Ethernet Wireless (optional) Wall jack connector Phone connector Connection specifications USB 2.0 10 Base-T/100 ...
User Manual - Page 126

... Configuration Web Tool to monitor the status of ordering replacement consumables. DE LL CONFIDENTIAL - Installation starts. 15 As the driver installation is displayed on a Remote Network Before Installation Before you an e-mail when the printer needs supplies or intervention. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section10.fm 14...
User Manual - Page 133

... Drivers and Utilities CD, may not be available. You can view and/or change the printer settings, monitor toner level, and acknowledge the timing of ordering replacement consumables. To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your or key operator's e-mail address in the e-mail list box. 4 Click...
User Manual - Page 178

...Cartridge Level Yellow Cartridge Level Black Cartridge Level Replace Soon Replace Now Consumables Status OK Replace Soon Replace Now Indicates that the toner needs to be replaced soon. Indicates that the PHD unit needs to be replaced now. 176 Dell Printer Configuration Web Tool Printer Status Use the Printer Status menu to be replaced soon. The following pages are displayed in...
User Manual - Page 268

...??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section14.fm Print media source Print side Standard 250-sheet Dell 2155cn Multifunction Color Printer tray and Optional 250-sheet feeder Face up Page orientation Letterhead enters the printer last Dell 2155cdn Multifunction Color Printer Letterhead enters Face down the printer first NOTE: Set Letterhead Duplex Mode to Enable and Paper Type to...
User Manual - Page 280

... When using the standard 250-sheet tray and optional 250-sheet feeder, the preprinted paper such as letterhead enters the printer first with the print side facing down . Ensure that the flaps come at the bottom when you print on a... feeder, the pre-printed paper such as letterhead and pre-punched paper enter the printer with the print side facing up . As for Dell 2155cn Multifunction Color...
User Manual - Page 281

...??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section15.fm Print media source Print side Standard 250-sheet Dell 2155cn Multifunction Color Printer tray and optional 250-sheet feeder Face up Page orientation Letterhead enters the printer last Dell 2155cdn Multifunction Color Printer Letterhead enters Face down the printer first NOTE: Set Letterhead Duplex Mode to Enable and Paper Type to...
User Manual - Page 296

... Windows Server 2008: Click Start Control Panel Printers. NOTE: To use the manual duplex feature using PCL 6 printer driver. Duplex Printing With Duplexer (Dell 2155cdn Multifunction Color Printer Only) 1 Click StartPrinters and Faxes. Duplex Printing Without Duplexer (Dell 2155cn Multifunction Color Printer Only) Manual duplex printing (or two-sided printing) allows...
User Manual - Page 298

... Paper Source or Auto to change the position, select Flip on Short Edge from the Duplex menu in the printer properties dialog box. For Dell 2155cn Multifunction Color Printer, select Paper Source. Flip on Long Edge binding position is not available. NOTE: When XPS driver is used, booklet print is selected by clicking...
User Manual - Page 337

... Color Printer. NOTE: The images used and procedures described in this manual are two main scanning types. Without scanner driver Scanning - See the available features below to scan your computer. F O R P R O O F O N LY Scanning 335 P R E L I M I A L - The Dell 2155cn/2155cdn Multifunction Color Printer provides several ways to help you find the information you need. •...
User Manual - Page 341

...the TWAIN Driver Your printer supports the TWAIN driver ....4.11, Mac OS X 10.5, Mac OS X 10.6 works with various scanners. 1 Load the document(s) facing up with top edge in the My Documents... P R E L I M I A L - OR Place a single document facing down on the document glass, and close the document cover. For details about loading a document, see "Loading an Original Document." FILE LOCATION...
User Manual - Page 724

...printer receive faxes, but the connection with a small strip of each page or on the documents you no longer need...printer. Execute Reset Defaults. See "Print Media Guidelines." Check your scan glass for marks and clean it does not print. The printer... ONLY 722 Troubleshooting Guide See "Cleaning the Scanner." FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG...
User Manual - Page 725

...The printer does not support the scanner sharing feature of memory required to Network feature. Communication speed becomes slow in the ADF. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - Ensure that works. If necessary, replace ... connected to scan. Select a printer which is not defective. There may not be scanned facing down from the document feeder glass, or facing up in scan mode...

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