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...NOTE: A NOTE provides helpful information about using this manual and the User's Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for troubleshooting procedures and instructions on using the Dell diagnostics to service Dell computer systems is a basic knowledge of text printed ...in bold type or in this manual to test the computer system. Warnings, Cautions, and Notes Throughout this manual, there may be blocks of IBM...
...NOTE: A NOTE provides helpful information about using this manual and the User's Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for troubleshooting procedures and instructions on using the Dell diagnostics to service Dell computer systems is a basic knowledge of text printed ...in bold type or in this manual to test the computer system. Warnings, Cautions, and Notes Throughout this manual, there may be blocks of IBM...
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...high-performance PCI local bus as well as follows: • Dell OptiPlex GXpro 180 systems - 180 MHz derived from a system clock frequency of 60 MHz • Dell OptiPlex GXpro 200 systems - 200 MHz derived from a system clock frequency of 66 MHz Dell OptiPlex GXpro systems contain either an integrated 10-Mbps or 10/100-Mbps 3Com... system clock frequency. able desktop systems, which increases the microprocessor's internal operating frequency to a multiple of microprocessors. Chapter 1 System Overview This service manual covers the Dell® OptiPlex® GXpro high-speed, upgrad-
...high-performance PCI local bus as well as follows: • Dell OptiPlex GXpro 180 systems - 180 MHz derived from a system clock frequency of 60 MHz • Dell OptiPlex GXpro 200 systems - 200 MHz derived from a system clock frequency of 66 MHz Dell OptiPlex GXpro systems contain either an integrated 10-Mbps or 10/100-Mbps 3Com... system clock frequency. able desktop systems, which increases the microprocessor's internal operating frequency to a multiple of microprocessors. Chapter 1 System Overview This service manual covers the Dell® OptiPlex® GXpro high-speed, upgrad-
Service Manual
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...as shown in Chapter 2). For a complete list of system features, see "Running the Diskette-Based Diagnostics" in Figure 1-1. 1-2 Dell OptiPlex GXpro Systems Service Manual When following new and/or advanced features: • Dual-processor capability. • Advanced combination ISA and PCI expansion subsystem. ... about Run Quick Tests, see "Technical Specifications" found in a traditional personal computer, the Dell OptiPlex GXpro desktop systems include the following the text in this manual, assume that the location or direction relative to 512 MB of high-speed EDO DIMMs that...
...as shown in Chapter 2). For a complete list of system features, see "Running the Diskette-Based Diagnostics" in Figure 1-1. 1-2 Dell OptiPlex GXpro Systems Service Manual When following new and/or advanced features: • Dual-processor capability. • Advanced combination ISA and PCI expansion subsystem. ... about Run Quick Tests, see "Technical Specifications" found in a traditional personal computer, the Dell OptiPlex GXpro desktop systems include the following the text in this manual, assume that the location or direction relative to 512 MB of high-speed EDO DIMMs that...
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Internal View expansion-card cage chassis 1-4 Dell OptiPlex GXpro Systems Service Manual Front-Panel Features 3.5-inch drive diskette/tape drive interface cable DC power cable power supply drive cage hard-disk drive bracket system board AC power ...
Internal View expansion-card cage chassis 1-4 Dell OptiPlex GXpro Systems Service Manual Front-Panel Features 3.5-inch drive diskette/tape drive interface cable DC power cable power supply drive cage hard-disk drive bracket system board AC power ...
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... Creative Laboratories, Inc. PCI Video Card The video subsystem consists of the ISA bus. NOTE: Some users may use an ISA video adapter card. 1-6 Dell OptiPlex GXpro Systems Service Manual Harddisk drives should be installed in the internal hard-disk drive bracket described in the User's Guide provides instructions for connecting the system to...
... Creative Laboratories, Inc. PCI Video Card The video subsystem consists of the ISA bus. NOTE: Some users may use an ISA video adapter card. 1-6 Dell OptiPlex GXpro Systems Service Manual Harddisk drives should be installed in the internal hard-disk drive bracket described in the User's Guide provides instructions for connecting the system to...
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... "standby power." . Pin Assignments for the DC Power Connectors The power-supply output voltages can operate from an AC power source of the connectors. 1-8 Dell OptiPlex GXpro Systems Service Manual Maximum combined load on the system board or drives. . SMART Support The system has SMART-compliant hard-disk drives and SMART support in Table...
... "standby power." . Pin Assignments for the DC Power Connectors The power-supply output voltages can operate from an AC power source of the connectors. 1-8 Dell OptiPlex GXpro Systems Service Manual Maximum combined load on the system board or drives. . SMART Support The system has SMART-compliant hard-disk drives and SMART support in Table...
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DC Power Cables 1-10 Dell OptiPlex GXpro Systems Service Manual DC Power Connector P7 DC Power Distribution Figures 1-8 and 1-9 provide the following information about DC power distribution: • Power-supply connector identification • Power cable connections for diskette, tape, CD-ROM, and hard-disk drives • Power distribution to sockets and connectors on the system board P4 P6 P5 P3 P1 P7 P2 Figure 1-8. P7 1 2 34 5 6 +3.3 VDC (blue/white) +3.3 VDC (blue/white) +3.3 VDC (blue/white) common (black) common (black) common (black) Figure 1-7.
DC Power Cables 1-10 Dell OptiPlex GXpro Systems Service Manual DC Power Connector P7 DC Power Distribution Figures 1-8 and 1-9 provide the following information about DC power distribution: • Power-supply connector identification • Power cable connections for diskette, tape, CD-ROM, and hard-disk drives • Power distribution to sockets and connectors on the system board P4 P6 P5 P3 P1 P7 P2 Figure 1-8. P7 1 2 34 5 6 +3.3 VDC (blue/white) +3.3 VDC (blue/white) +3.3 VDC (blue/white) common (black) common (black) common (black) Figure 1-7.
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... connector (RSR PWR1) System Board Layout The subsections that came with your system for information on removing and replacing video-memory upgrade chips. 1-12 Dell OptiPlex GXpro Systems Service Manual System Board Components Video Memory See the documentation from the video card manufacturer that follow provide service-related information about the system board components.
... connector (RSR PWR1) System Board Layout The subsections that came with your system for information on removing and replacing video-memory upgrade chips. 1-12 Dell OptiPlex GXpro Systems Service Manual System Board Components Video Memory See the documentation from the video card manufacturer that follow provide service-related information about the system board components.
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... port requires service (IRQ3 for use by expansion card unless this IRQ line is used by super I /O controller to parallel port requires service. 1-14 Dell OptiPlex GXpro Systems Service Manual Installed (password feature Jumper installed, activates enabled) password feature. Not installed (reserved, do not change ) Microprocessor speed. IRQ5 Available for COM2 or COM4; IRQ3...
... port requires service (IRQ3 for use by expansion card unless this IRQ line is used by super I /O controller to parallel port requires service. 1-14 Dell OptiPlex GXpro Systems Service Manual Installed (password feature Jumper installed, activates enabled) password feature. Not installed (reserved, do not change ) Microprocessor speed. IRQ5 Available for COM2 or COM4; IRQ3...
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... expansion-card connector data width (maximum 16 bits PCI expansion-card connector size 120 pins PCI expansion-card connector data width (maximum 32 bits 1-16 Dell OptiPlex GXpro Systems Service Manual Technical Specifications Table 1-5.
... expansion-card connector data width (maximum 16 bits PCI expansion-card connector size 120 pins PCI expansion-card connector data width (maximum 32 bits 1-16 Dell OptiPlex GXpro Systems Service Manual Technical Specifications Table 1-5.
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Technical Specifications (continued) Ports (continued) Internally accessible: EIDE hard-disk drive . . . . Table 1-5. two 40-pin connectors on PCI local bus Diskette drive 34-pin connector Video Video type PCI video card (see manufacturer's specifications) Key Combinations
Technical Specifications (continued) Ports (continued) Internally accessible: EIDE hard-disk drive . . . . Table 1-5. two 40-pin connectors on PCI local bus Diskette drive 34-pin connector Video Video type PCI video card (see manufacturer's specifications) Key Combinations
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... or entering a command incorrectly. After the user describes the problem, follow these steps: 1. Appendix D, "Maintaining the System," in this manual. Proceed to the next section, "External Visual Inspection." Is the problem a result of the chapter. Instruct the user in the proper procedure...to the next section, "External Visual Inspection." 3. Ask the user to describe the problem and the conditions under which it occurs. Dell recommends that can often indicate the cause of a problem or indicate the appropriate troubleshooting procedure to use. A verbal description can help ...
... or entering a command incorrectly. After the user describes the problem, follow these steps: 1. Appendix D, "Maintaining the System," in this manual. Proceed to the next section, "External Visual Inspection." Is the problem a result of the chapter. Instruct the user in the proper procedure...to the next section, "External Visual Inspection." 3. Ask the user to describe the problem and the conditions under which it occurs. Dell recommends that can often indicate the cause of a problem or indicate the appropriate troubleshooting procedure to use. A verbal description can help ...
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.... Verify that secure these steps: 1. Verify that any peripherals, and cables. Each of the interface cable must be secure enough to replace the keyboard. 2-2 Dell OptiPlex GXpro Systems Service Manual For proper connection of the system unit. Verify that all power cables are properly connected to the serial ports, parallel port, and USB are...
.... Verify that secure these steps: 1. Verify that any peripherals, and cables. Each of the interface cable must be secure enough to replace the keyboard. 2-2 Dell OptiPlex GXpro Systems Service Manual For proper connection of the system unit. Verify that all power cables are properly connected to the serial ports, parallel port, and USB are...
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... a beep code, see Table 3-2. • Beep codes: A beep code is not a beep code. 5. This single beep is normal and is a series of each chip. 2-4 Dell OptiPlex GXpro Systems Service Manual To perform the internal visual inspection, follow these steps: 1. NOTE: The system beeps once during the boot routine. No. When you touch it. Remove...
... a beep code, see Table 3-2. • Beep codes: A beep code is not a beep code. 5. This single beep is normal and is a series of each chip. 2-4 Dell OptiPlex GXpro Systems Service Manual To perform the internal visual inspection, follow these steps: 1. NOTE: The system beeps once during the boot routine. No. When you touch it. Remove...
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...Diagnostics Menu appears. If no errors are found in the Diagnostics and Troubleshooting Guide. 2-6 Dell OptiPlex GXpro Systems Service Manual Runs selected tests from all tests for a thorough test of the problem, call Dell for loading the diagnostics. If a RAM error is detected, a message appears on the...drive A, and then turn on the monitor screen, followed by a message indicating that the diagnostics is loading. Starting the diagnostics causes the Dell logo screen to isolate a failure • Run All Tests - Tests a particular area or subsystem Getting Help If none of the ...
...Diagnostics Menu appears. If no errors are found in the Diagnostics and Troubleshooting Guide. 2-6 Dell OptiPlex GXpro Systems Service Manual Runs selected tests from all tests for a thorough test of the problem, call Dell for loading the diagnostics. If a RAM error is detected, a message appears on the...drive A, and then turn on the monitor screen, followed by a message indicating that the diagnostics is loading. Starting the diagnostics causes the Dell logo screen to isolate a failure • Run All Tests - Tests a particular area or subsystem Getting Help If none of the ...
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... timer tick Defective system board 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 4-3-1 Unexpected interrupt in protected mode Memory failure above address 0FFFFh Faulty or improperly seated DIMMs 3-2 Dell OptiPlex GXpro Systems Service Manual POST Beep Codes (continued) Beep Code Error Probable Causes 1-3-1 Main-memory refresh verifi- Table 3-1.
... timer tick Defective system board 4-2-2 Shutdown failure 4-2-3 Gate A20 failure 4-2-4 4-3-1 Unexpected interrupt in protected mode Memory failure above address 0FFFFh Faulty or improperly seated DIMMs 3-2 Dell OptiPlex GXpro Systems Service Manual POST Beep Codes (continued) Beep Code Error Probable Causes 1-3-1 Main-memory refresh verifi- Table 3-1.
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... subsystem or hard-disk drive subsystem (defective system board). Faulty diskette, faulty or improperly connected diskette/tape drive interface cable, or loose power cable. 3-4 Dell OptiPlex GXpro Systems Service Manual System Error Messages Message Definition Probable Causes Address mark not found Attachment failed to respond BIOS found faulty disk sector or could not locate...
... subsystem or hard-disk drive subsystem (defective system board). Faulty diskette, faulty or improperly connected diskette/tape drive interface cable, or loose power cable. 3-4 Dell OptiPlex GXpro Systems Service Manual System Error Messages Message Definition Probable Causes Address mark not found Attachment failed to respond BIOS found faulty disk sector or could not locate...
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... Probable Causes Invalid configuration information please run SETUP program System Setup program contains incorrect system configuration settings. Defective keyboard/ mouse controller (defective system board). 3-6 Dell OptiPlex GXpro Systems Service Manual Keyboard stuck key failure Keyboard controller failure Keyboard/mouse controller failed. Keyboard clock line failure Keyboard failure Keyboard data line failure System cannot communicate...
... Probable Causes Invalid configuration information please run SETUP program System Setup program contains incorrect system configuration settings. Defective keyboard/ mouse controller (defective system board). 3-6 Dell OptiPlex GXpro Systems Service Manual Keyboard stuck key failure Keyboard controller failure Keyboard/mouse controller failed. Keyboard clock line failure Keyboard failure Keyboard data line failure System cannot communicate...
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... malfunctioning. Table 3-2. Faulty diskette, diskette/ tape drive subsystem, or hard-disk drive subsystem. Improperly connected diskette/tape drive, harddisk drive interface cable, or power cable. 3-8 Dell OptiPlex GXpro Systems Service Manual
... malfunctioning. Table 3-2. Faulty diskette, diskette/ tape drive subsystem, or hard-disk drive subsystem. Improperly connected diskette/tape drive, harddisk drive interface cable, or power cable. 3-8 Dell OptiPlex GXpro Systems Service Manual
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Write fault Write fault on selected drive MS-DOS cannot write to diskette or hard-disk drive. System Error Messages (continued) Message Definition Probable Causes WarningTemperature is too high At system start-up, BIOS detected that one or both microprocessors are too hot. Table 3-2. Faulty diskette or harddisk drive. 3-10 Dell OptiPlex GXpro Systems Service Manual One or both microprocessors have overheated.
Write fault Write fault on selected drive MS-DOS cannot write to diskette or hard-disk drive. System Error Messages (continued) Message Definition Probable Causes WarningTemperature is too high At system start-up, BIOS detected that one or both microprocessors are too hot. Table 3-2. Faulty diskette or harddisk drive. 3-10 Dell OptiPlex GXpro Systems Service Manual One or both microprocessors have overheated.