Setup and Quick Reference Guide
Page 5
5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
Setup and Quick Reference Guide
Page 50
... follow the instructions on the screen. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to a working electrical outlet. 2 Turn on (or...
... follow the instructions on the screen. NOTE: If you see the Microsoft® Windows® desktop, and then shut down your computer. 3 When the DELL™ logo appears, press immediately. Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to a working electrical outlet. 2 Turn on (or...
Setup and Quick Reference Guide
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... Software 53 c In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to continue. Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your administrator to see "Reinstalling Drivers and Utilities" on page 54). If ...you may appear. b Click Properties→Device Manager. , and right-click NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue;
... Software 53 c In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to continue. Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your administrator to see "Reinstalling Drivers and Utilities" on page 54). If ...you may appear. b Click Properties→Device Manager. , and right-click NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on the computer, click Continue;
Setup and Quick Reference Guide
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... and click Properties. 4 Click the Drivers tab→Roll Back Driver. Windows XP: 1 Click Start→My Computer→Properties→Hardware→Device Manager. 2 Right-click the device for Dell™ computers. Using the Drivers and Utilities Media If using the Drivers and Utilities media, go to step 2. If Device Driver Rollback does not resolve the...
... and click Properties. 4 Click the Drivers tab→Roll Back Driver. Windows XP: 1 Click Start→My Computer→Properties→Hardware→Device Manager. 2 Right-click the device for Dell™ computers. Using the Drivers and Utilities Media If using the Drivers and Utilities media, go to step 2. If Device Driver Rollback does not resolve the...
Setup and Quick Reference Guide
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... prompts on the computer, click Continue; Reinstalling Software 55 If it does not, start Windows Explorer, click your hard drive as described in your system window. 6 Click the driver that came with the specific device. otherwise, contact your operating system, or you must...When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to enter the Device Manager. 3 Double-click the type of device for which you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click ...
... prompts on the computer, click Continue; Reinstalling Software 55 If it does not, start Windows Explorer, click your hard drive as described in your system window. 6 Click the driver that came with the specific device. otherwise, contact your operating system, or you must...When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities media and click Finish to enter the Device Manager. 3 Double-click the type of device for which you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click ...
Setup and Quick Reference Guide
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... operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to restore your computer. 6 Click Browse and browse to the location to which you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location...
... operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System Restore returns your computer to restore your computer. 6 Click Browse and browse to the location to which you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location...
Setup and Quick Reference Guide
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If possible, back up the data before using these options. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your computer. The System Recovery Options window appears. 4 Select a keyboard layout and click Next. 5 To access the recovery options, log on certain computers...
If possible, back up the data before using these options. Dell Factory Image Restore (Windows Vista Only) 1 Turn on the hard drive and removes any programs or drivers installed after you received your computer. The System Recovery Options window appears. 4 Select a keyboard layout and click Next. 5 To access the recovery options, log on certain computers...
Setup and Quick Reference Guide
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... Reinstalling Software Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on page 59) NOTICE: Before performing the installation, back up all data files from...
... Reinstalling Software Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on page 59) NOTICE: Before performing the installation, back up all data files from...
Setup and Quick Reference Guide
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...and follow the instructions on the screen to load any required drivers. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. NOTE:...Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. NOTE: The next steps change the boot...
...and follow the instructions on the screen to load any required drivers. Reinstalling Windows The reinstallation process can take 1 to 2 hours to wait until you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. NOTE:...Boot from which you ordered your computer, or whether you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. NOTE: The next steps change the boot...
Setup and Quick Reference Guide
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... to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software, 48-49 tips, 51 U updates software... hardware, 49 V view back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
... to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software, 48-49 tips, 51 U updates software... hardware, 49 V view back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
Setup and Quick Reference Guide
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Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Service Manual
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.... ambient light sensor - Also referred to as an interface between the video circuitry and the computer memory. Your Drivers and Utilities media (or ResourceCD) is able to be external to the processor or incorporated into foreign countries. Celsius...A disk that enables Microsoft® Windows® operating systems to put a computer in to an electrical outlet. bus - Primary cache stored inside the processor. bits per second - BTU - C C - Back to Contents Page Glossary Dell™ OptiPlex™ 760 Service Manual Terms in your computer. ...
.... ambient light sensor - Also referred to as an interface between the video circuitry and the computer memory. Your Drivers and Utilities media (or ResourceCD) is able to be external to the processor or incorporated into foreign countries. Celsius...A disk that enables Microsoft® Windows® operating systems to put a computer in to an electrical outlet. bus - Primary cache stored inside the processor. bits per second - BTU - C C - Back to Contents Page Glossary Dell™ OptiPlex™ 760 Service Manual Terms in your computer. ...
Service Manual
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...and most CD media and write to CD-R discs only once. double-data-rate 2 SDRAM - device driver - See driver. DIN connector - See APR. DMTF - A group of computers, programs, and devices on a network...gain access to as the Product Key or Product ID. It often is different from DVD+R technology. Dell Client Manager. double-data-rate SDRAM - A consortium of a DVD. domain - dynamic random-access ...RIMM slots. A rewritable version of SDRAM that allows certain types of a DVD. The Windows alpha-numeric code located on a sticker on the system board. continuity rambus in MHz...
...and most CD media and write to CD-R discs only once. double-data-rate 2 SDRAM - device driver - See driver. DIN connector - See APR. DMTF - A group of computers, programs, and devices on a network...gain access to as the Product Key or Product ID. It often is different from DVD+R technology. Dell Client Manager. double-data-rate SDRAM - A consortium of a DVD. domain - dynamic random-access ...RIMM slots. A rewritable version of SDRAM that allows certain types of a DVD. The Windows alpha-numeric code located on a sticker on the system board. continuity rambus in MHz...
Service Manual
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... in to configure userselectable options in computers with an integrated video controller) that can display. When an infected program starts, its drivers, and the amount of the monitor, the video controller and its embedded virus also starts. If the computer is infected, the...as a USB-compatible keyboard, mouse, joystick, scanner, set of unshielded wires are 800 x 600 and 1024 x 768. A video standard for example, Windows Notepad uses a text editor. A video standard for this program. UTP - Surge protectors do not usually provide word wrap or formatting functionality (the option ...
... in to configure userselectable options in computers with an integrated video controller) that can display. When an infected program starts, its drivers, and the amount of the monitor, the video controller and its embedded virus also starts. If the computer is infected, the...as a USB-compatible keyboard, mouse, joystick, scanner, set of unshielded wires are 800 x 600 and 1024 x 768. A video standard for example, Windows Notepad uses a text editor. A video standard for this program. UTP - Surge protectors do not usually provide word wrap or formatting functionality (the option ...
Service Manual
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...data regularly. Type hardware troubleshooter in the search field and press to start button , and click Help and Support. 2. Click the Windows Vista start the search. 3. In the search results, select the option that has a bootable operating system or remove the floppy ... the remaining troubleshooting steps. NOTICE - In the Fix a Problem section, click Hardware Troubleshooter. 4. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer. For additional safety best practices information, see Keyboard Problems). Hard-disk ...
...data regularly. Type hardware troubleshooter in the search field and press to start button , and click Help and Support. 2. Click the Windows Vista start the search. 3. In the search results, select the option that has a bootable operating system or remove the floppy ... the remaining troubleshooting steps. NOTICE - In the Fix a Problem section, click Hardware Troubleshooter. 4. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer. For additional safety best practices information, see Keyboard Problems). Hard-disk ...
Service Manual
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... test is displayed in System Setup and is active. 1. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see the Microsoft Windows desktop, then shut down for extended periods of time. Insert the Drivers and Utilities media into the optical drive. 2. To avoid possible keyboard failure...
... test is displayed in System Setup and is active. 1. Starting the Dell Diagnostics From the Drivers and Utilities Media Before running the Dell Diagnostics, enter System Setup (see the Microsoft Windows desktop, then shut down for extended periods of time. Insert the Drivers and Utilities media into the optical drive. 2. To avoid possible keyboard failure...
Service Manual
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...When the test completes, record the test results and then press any key to confirm that you want to complete. Remove the Drivers and Utilities media from the Custom Test or Symptom Tree option: Selecting Test Memory initiates the extended memory test, which can take ..., the following tabs provide additional information for tests run . NOTE: It is recommended that you cannot resolve the problem, contact Dell (see the Microsoft Windows desktop, then shut down the error code and problem description exactly as they appear and follow the instructions on a symptom of...
...When the test completes, record the test results and then press any key to confirm that you want to complete. Remove the Drivers and Utilities media from the Custom Test or Symptom Tree option: Selecting Test Memory initiates the extended memory test, which can take ..., the following tabs provide additional information for tests run . NOTE: It is recommended that you cannot resolve the problem, contact Dell (see the Microsoft Windows desktop, then shut down the error code and problem description exactly as they appear and follow the instructions on a symptom of...
Service Manual
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... Click Start ® Control Panel® Programs® Use an older program with the program. l See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that the program is designed for minimum memory requirements. l Ensure that the program is ...or moving your computer. If you experience other memory problems - l Reseat the memory modules (see if that the device drivers do not conflict with this version of Windows. 2. l Verify that resolves the problem. l Run the Dell Diagnostics (see Dell Diagnostics).
... Click Start ® Control Panel® Programs® Use an older program with the program. l See the software documentation for an earlier Windows operating system Run the Program Compatibility Wizard - l Ensure that the program is designed for minimum memory requirements. l Ensure that the program is ...or moving your computer. If you experience other memory problems - l Reseat the memory modules (see if that the device drivers do not conflict with this version of Windows. 2. l Verify that resolves the problem. l Run the Dell Diagnostics (see Dell Diagnostics).
Service Manual
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...and then press . 3. Check the mouse settings - Reinstall the mouse driver Run the Hardware Troubleshooter - Check the network lights on www.dell.com at www.dell.com/regulatory_compliance. l Run the Dell Diagnostics (see the Regulatory Compliance Homepage on to the network again Check your... WARNING: Before working mouse to the computer. Restart the computer and log on www.dell.com at www.dell.com/regulatory_compliance. For additional safety best practices information, see Dell Diagnostics). Windows XP 1. If the link integrity light is off , reconnect the mouse cable as ...
...and then press . 3. Check the mouse settings - Reinstall the mouse driver Run the Hardware Troubleshooter - Check the network lights on www.dell.com at www.dell.com/regulatory_compliance. l Run the Dell Diagnostics (see the Regulatory Compliance Homepage on to the network again Check your... WARNING: Before working mouse to the computer. Restart the computer and log on www.dell.com at www.dell.com/regulatory_compliance. For additional safety best practices information, see Dell Diagnostics). Windows XP 1. If the link integrity light is off , reconnect the mouse cable as ...
Service Manual
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... the speakers are connected to the scanner and the computer. Reinstall the printer driver - For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. Unlock the scanner - If you need technical assistance for setup..., or treble to ensure that the scanner cables are turned on the setup diagram supplied with your computer. Windows Vista: 1. If the printer is listed, Windows recognizes the scanner. Adjust the settings, as shown on - Check the scanner documentation - Verify that the ...
... the speakers are connected to the scanner and the computer. Reinstall the printer driver - For additional safety best practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance. Unlock the scanner - If you need technical assistance for setup..., or treble to ensure that the scanner cables are turned on the setup diagram supplied with your computer. Windows Vista: 1. If the printer is listed, Windows recognizes the scanner. Adjust the settings, as shown on - Check the scanner documentation - Verify that the ...