Quick Reference Guide
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... Mini Tower Computer 21 Desktop Computer 23 Inside Your Computer 24 Mini Tower Computer 24 Desktop Computer 27 Solving Problems 30 Dell Diagnostics 30 System Lights 33 Diagnostic Lights 34 Beep Codes 37 Resolving Software and Hardware Incompatibilities 38 Using Microsoft Windows XP System Restore 38 Reinstalling Microsoft Windows XP 39 Using...
... Mini Tower Computer 21 Desktop Computer 23 Inside Your Computer 24 Mini Tower Computer 24 Desktop Computer 27 Solving Problems 30 Dell Diagnostics 30 System Lights 33 Diagnostic Lights 34 Beep Codes 37 Resolving Software and Hardware Incompatibilities 38 Using Microsoft Windows XP System Restore 38 Reinstalling Microsoft Windows XP 39 Using...
Quick Reference Guide
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...; How to troubleshoot and solve problems • Service Tag and Express Service Code • Microsoft Windows License Label • How to reinstall my operating system 6 Quick Reference Guide Find It Here Dell™ OptiPlex™ User's Guide Microsoft Windows XP Help and Support Center 1 Click Start...→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for...
...; How to troubleshoot and solve problems • Service Tag and Express Service Code • Microsoft Windows License Label • How to reinstall my operating system 6 Quick Reference Guide Find It Here Dell™ OptiPlex™ User's Guide Microsoft Windows XP Help and Support Center 1 Click Start...→ Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for...
Quick Reference Guide
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... computer. • Off - A good connection exists between a 10-Mbps network and the computer. • Orange - For a description of light codes that can help you troubleshoot a computer problem based on the diagnostic code (for bootable USB devices. The computer is configured as printers and keyboards. 6 diagnostic lights Use the lights to help you...
... computer. • Off - A good connection exists between a 10-Mbps network and the computer. • Orange - For a description of light codes that can help you troubleshoot a computer problem based on the diagnostic code (for bootable USB devices. The computer is configured as printers and keyboards. 6 diagnostic lights Use the lights to help you...
Quick Reference Guide
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... Reference Guide 17 5 power light 6 diagnostic lights 7 link integrity light 8 headphone connector 9 floppy drive 10 CD/DVD drive 11 location of light codes that can help you access the Dell Support website or call technical support. The computer is not detecting a physical connection to indicate different operating states: • No light - For... between a 10-Mbps network and the computer. • Orange - Insert a CD or DVD (if supported) into the appropriate connector. Back-Panel Connectors" on the diagnostic code. The computer is turned off. • Steady green -
... Reference Guide 17 5 power light 6 diagnostic lights 7 link integrity light 8 headphone connector 9 floppy drive 10 CD/DVD drive 11 location of light codes that can help you access the Dell Support website or call technical support. The computer is not detecting a physical connection to indicate different operating states: • No light - For... between a 10-Mbps network and the computer. • Orange - Insert a CD or DVD (if supported) into the appropriate connector. Back-Panel Connectors" on the diagnostic code. The computer is turned off. • Steady green -
Quick Reference Guide
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... setting). The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Solving Problems Dell provides a number of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer does not perform as expected. RTCRST 1 Password features...
... setting). The real-time clock is being reset (jumpered temporarily). jumpered unjumpered Solving Problems Dell provides a number of the error, beep codes, or diagnostics light patterns, record your Express Service Code and Service Tag below, and then contact Dell from the same location as your computer does not perform as expected. RTCRST 1 Password features...
Quick Reference Guide
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... questions periodically. Write down the error code and problem description and follow the instructions on your computer is encountered during a test, a message appears with an error code and a description of the screen. If you run . If you contact Dell, technical support will ask for your ...hardware configuration for running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the ...
... questions periodically. Write down the error code and problem description and follow the instructions on your computer is encountered during a test, a message appears with an error code and a description of the screen. If you run . If you contact Dell, technical support will ask for your ...hardware configuration for running the Dell Diagnostics from the Custom Test or Symptom Tree option, click the ...
Quick Reference Guide
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... Guide. If the computer does not boot, contact Dell for technical assistance. Solid green and a beep code during POST An integrated system board device may be faulty. For instructions on diagnosing the beep code see "Beep Codes" on contacting Dell, see if the specific problem is required. Also...the keyboard to the Main Menu screen. Blinks green several A configuration error exists. If the Dell Diagnostics is running , allow the testing to see if the specific light, no beep code, but the computer locks up during POST A problem was detected while the BIOS was executing. ...
... Guide. If the computer does not boot, contact Dell for technical assistance. Solid green and a beep code during POST An integrated system board device may be faulty. For instructions on diagnosing the beep code see "Beep Codes" on contacting Dell, see if the specific problem is required. Also...the keyboard to the Main Menu screen. Blinks green several A configuration error exists. If the Dell Diagnostics is running , allow the testing to see if the specific light, no beep code, but the computer locks up during POST A problem was detected while the BIOS was executing. ...
Quick Reference Guide
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When the computer starts normally, the patterns or codes on the front or back panel. If the computer malfunctions after the computer successfully boots to the operating system. NOTE: The orientation of system boot ...
When the computer starts normally, the patterns or codes on the front or back panel. If the computer malfunctions after the computer successfully boots to the operating system. NOTE: The orientation of system boot ...
Quick Reference Guide
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... For information on page 30 to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Quick Reference Guide 37... Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. If your computer beeps during start ...
... For information on page 30 to identify a more serious cause. 3 Contact Dell for video ROM failure No timer tick Shutdown failure Serial or parallel port test failure Failure to decompress code to shadowed memory Math-coprocessor test failure Cache test failure Quick Reference Guide 37... Beep Codes Your computer might emit a series of beeps during start -up : 1 Write down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your online User's Guide. If your computer beeps during start ...
Quick Reference Guide
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...38 cover removing, 19 E End User License Agreement, 5 ergonomics information, 5 error messages beep codes, 37 diagnostic lights, 34 system lights, 33 D Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 37 Dell Diagnostics, 30 documentation End User License Agreement, 5 ergonomics, 5 online, 7 Product Information Guide, ...5 regulatory, 5 safety, 5 User's Guide, 6 warranty, 5 H hardware beep codes, 37 conflicts, 38 Dell Diagnostics, 30 Hardware Troubleshooter, 38 Help and Support Center, 7 help file Windows Help and Support Center, 7 I ...
...38 cover removing, 19 E End User License Agreement, 5 ergonomics information, 5 error messages beep codes, 37 diagnostic lights, 34 system lights, 33 D Dell Diagnostics, 30 Dell support site, 7 diagnostics beep codes, 37 Dell Diagnostics, 30 documentation End User License Agreement, 5 ergonomics, 5 online, 7 Product Information Guide, ...5 regulatory, 5 safety, 5 User's Guide, 6 warranty, 5 H hardware beep codes, 37 conflicts, 38 Dell Diagnostics, 30 Hardware Troubleshooter, 38 Help and Support Center, 7 help file Windows Help and Support Center, 7 I ...
Quick Reference Guide
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R regulatory information, 5 reinstalling Windows XP, 39 S safety instructions, 5 Service Tag, 6 software conflicts, 38 support website, 7 system board, 25, 28 System Restore, 38 U User's Guide, 6 W warranty information, 5 Windows XP Hardware Troubleshooter, 38 Help and Support Center, 7 reinstalling, 6, 39 setup, 41 System Restore, 38 T troubleshooting beep codes, 37 conflicts, 38 Dell Diagnostics, 30 diagnostic lights, 34 Hardware Troubleshooter, 38 Help and Support Center, 7 restore computer to previous operating state, 38 system lights, 33 44 Index
R regulatory information, 5 reinstalling Windows XP, 39 S safety instructions, 5 Service Tag, 6 software conflicts, 38 support website, 7 system board, 25, 28 System Restore, 38 U User's Guide, 6 W warranty information, 5 Windows XP Hardware Troubleshooter, 38 Help and Support Center, 7 reinstalling, 6, 39 setup, 41 System Restore, 38 T troubleshooting beep codes, 37 conflicts, 38 Dell Diagnostics, 30 diagnostic lights, 34 Hardware Troubleshooter, 38 Help and Support Center, 7 restore computer to previous operating state, 38 system lights, 33 44 Index
User Guide
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... audio controller. System System Info Processor Info Memory Info PCI Info Date/Time Boot Sequence Lists the computer name, BIOS Version, Service Tag, Express Service Code, (if applicable), and the Asset Tag. Identifies and enables and disables the drives attached to boot from the next device in this list. Key Functions...
... audio controller. System System Info Processor Info Memory Info PCI Info Date/Time Boot Sequence Lists the computer name, BIOS Version, Service Tag, Express Service Code, (if applicable), and the Asset Tag. Identifies and enables and disables the drives attached to boot from the next device in this list. Key Functions...
User Guide
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...attach headphones. 9 floppy drive Insert a floppy disk into this button to turn the badge. SeeSystem Lights" for a description of light codes that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see Power Management. activity light 3 power button ... 2 hard-drive This light flickers when the hard drive is in a power-saving mode. Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 connectors (2) Use the ...
...attach headphones. 9 floppy drive Insert a floppy disk into this button to turn the badge. SeeSystem Lights" for a description of light codes that typically remain connected, such as joysticks or cameras, or for bootable USB devices (see Power Management. activity light 3 power button ... 2 hard-drive This light flickers when the hard drive is in a power-saving mode. Back to Contents Page Desktop Computer Dell™ OptiPlex™ 320 User's Guide About Your Desktop Computer Inside Your Computer About Your Desktop Computer Front View 1 USB 2.0 connectors (2) Use the ...
User Guide
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...For? l How to set up my computer l Basic troubleshooting information l How to run the Dell Diagnostics (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics l Error codes and diagnostic lights l Tools and utilities Readme files may not ship with your computer or advanced ... computer. l A diagnostic program for my computer l Drivers for technicians or experienced users. Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some features or media may be optional and may not be available in certain countries. Some features or...
...For? l How to set up my computer l Basic troubleshooting information l How to run the Dell Diagnostics (see Reinstalling Drivers and Utilities), to run the Dell Diagnostics l Error codes and diagnostic lights l Tools and utilities Readme files may not ship with your computer or advanced ... computer. l A diagnostic program for my computer l Drivers for technicians or experienced users. Back to Contents Page Finding Information Dell™ OptiPlex™ 320 User's Guide NOTE: Some features or media may be optional and may not be available in certain countries. Some features or...
User Guide
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l Enter the Express Service Code to direct your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. DSS is already installed on your selections. Windows Help and Support ..., and repair information l Service and support - DSS provides critical updates for the devices that describes your problem and click the arrow icon. 3. support.dell.com NOTE: Select your configuration. The operating system is necessary for your region or business segment to view the appropriate support site. l Use the Service...
l Enter the Express Service Code to direct your operating system and support for Dell™ 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. DSS is already installed on your selections. Windows Help and Support ..., and repair information l Service and support - DSS provides critical updates for the devices that describes your problem and click the arrow icon. 3. support.dell.com NOTE: Select your configuration. The operating system is necessary for your region or business segment to view the appropriate support site. l Use the Service...
User Guide
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...Select your Express Service Code to route the call directly to access help with installation and troubleshooting procedures. 5. When prompted by Dell's automated telephone system, enter your region on availability. Back to Contents Page Getting Help Dell™ OptiPlex™ 320 User's Guide Technical ...Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need to assist ...
...Select your Express Service Code to route the call directly to access help with installation and troubleshooting procedures. 5. When prompted by Dell's automated telephone system, enter your region on availability. Back to Contents Page Getting Help Dell™ OptiPlex™ 320 User's Guide Technical ...Assistance Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Contacting Dell Technical Assistance If you need to assist ...
User Guide
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... some commands at the keyboard, relay detailed information during shipment to you call from a telephone at the computer itself. The code helps Dell's automated-support telephone system direct your country, find the appropriate country section in the original (or equivalent) packing materials. Ensure...telephone number listed for paying shipping expenses. If the computer is connected to use within the country for technical assistance and call Dell for which codes to a printer, print each file before you . Otherwise, record the contents of loss during operations, or try other ...
... some commands at the keyboard, relay detailed information during shipment to you call from a telephone at the computer itself. The code helps Dell's automated-support telephone system direct your country, find the appropriate country section in the original (or equivalent) packing materials. Ensure...telephone number listed for paying shipping expenses. If the computer is connected to use within the country for technical assistance and call Dell for which codes to a printer, print each file before you . Otherwise, record the contents of loss during operations, or try other ...
User Guide
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... Services Sales Website: www.dell.com.aw Aruba E-mail: la-techsupport@dell.com General Support Australia (Sydney) Website: support.ap.dell.com International Access Code: 0011 E-mail: support.ap.dell.com/contactus Country Code: 61 City Code: 2 General Support Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Home/Small Business...
... Services Sales Website: www.dell.com.aw Aruba E-mail: la-techsupport@dell.com General Support Australia (Sydney) Website: support.ap.dell.com International Access Code: 0011 E-mail: support.ap.dell.com/contactus Country Code: 61 City Code: 2 General Support Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Home/Small Business...
User Guide
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...: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Technical Support (printers) China (Xiamen) Customer Care Country Code: 86 City Code: 592...
...: cn_support@dell.com Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, routers, and so on) Technical Support (printers) China (Xiamen) Customer Care Country Code: 86 City Code: 592...
User Guide
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... Sales Fax Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Germany (Langen) Technical Support for XPS Technical Support for all other Dell computers International Access Code: 00 Home/Small Business Customer Care Country Code: 49 City Code: 69 Global Segment Customer Care ... Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website: support.euro.dell.com Greece Technical Support Gold Service Technical Support International Access Code: 00 Switchboard 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 ...
... Sales Fax Website: support.euro.dell.com E-mail: tech_support_central_europe@dell.com Germany (Langen) Technical Support for XPS Technical Support for all other Dell computers International Access Code: 00 Home/Small Business Customer Care Country Code: 49 City Code: 69 Global Segment Customer Care ... Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard Website: support.euro.dell.com Greece Technical Support Gold Service Technical Support International Access Code: 00 Switchboard 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 ...