Quick Reference Guide
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5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
5 Reinstalling Software 53 Drivers 53 Identifying Drivers 53 Reinstalling Drivers and Utilities 54 Restoring Your Operating System 56 Using Microsoft® Windows® System Restore . . . 57 Using Dell Factory Image Restore 58 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 ... Order-Status Service 67 Problems With Your Order 67 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
Quick Reference Guide
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... MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program is compatible with the program... by pressing a key on the screen. If you are unable to support.dell.com/technicalupdate. A solid blue screen appears TURN THE COMPUTER OFF - Dell Technical Update Service • The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for ...
... MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program is compatible with the program... by pressing a key on the screen. If you are unable to support.dell.com/technicalupdate. A solid blue screen appears TURN THE COMPUTER OFF - Dell Technical Update Service • The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for ...
Quick Reference Guide
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... (or restart) your computer. 3 When the DELL™ logo appears, press immediately. NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to wait until you... see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If you wait too long and...
... (or restart) your computer. 3 When the DELL™ logo appears, press immediately. NOTE: If you see the Microsoft® Windows® desktop; Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is connected to wait until you... see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If you wait too long and...
Quick Reference Guide
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...you may appear. Microsoft Windows® XP: a Click Start→Control Panel. Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your administrator to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on the ... In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to see "Reinstalling Drivers and Utilities" on the computer, click Continue; otherwise, contact your computer. If an exclamation point is next to the device name...
...you may appear. Microsoft Windows® XP: a Click Start→Control Panel. Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your administrator to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with a [!]) on the ... In the System Properties window, click the Hardware tab, and click Device Manager. 2 Scroll down the list to see "Reinstalling Drivers and Utilities" on the computer, click Continue; otherwise, contact your computer. If an exclamation point is next to the device name...
Quick Reference Guide
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... click Properties. 4 Click the Drivers tab→Roll Back Driver. If you installed the new driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. otherwise, contact your administrator to...
... click Properties. 4 Click the Drivers tab→Roll Back Driver. If you installed the new driver. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. otherwise, contact your administrator to...
Quick Reference Guide
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... which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for driver software. otherwise, contact your administrator to your operating system, or you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.... If it does not, start Windows Explorer, click your system window. 6 Click the driver that you want to restart the computer. 4 When you...
... which you are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for driver software. otherwise, contact your administrator to your operating system, or you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next.... If it does not, start Windows Explorer, click your system window. 6 Click the driver that you want to restart the computer. 4 When you...
Quick Reference Guide
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... state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your operating system. NOTE: ...If you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location(Advanced) and then click Next. 7 Click Browse and browse to the location to...
... state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your operating system. NOTE: ...If you are installing the driver. 6 Click the Driver →Update Driver→Install from a list or specific location(Advanced) and then click Next. 7 Click Browse and browse to the location to...
Quick Reference Guide
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... and click Next. 5 To access the recovery options, log on the hard drive and removes any programs or drivers installed after you received your operating system problem. Using Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-mail messages, digital photos, and music files...
... and click Next. 5 To access the recovery options, log on the hard drive and removes any programs or drivers installed after you received your operating system problem. Using Dell Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data (for example, documents, spreadsheets, e-mail messages, digital photos, and music files...
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... drive space. Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on the hard drive. 5 Click Yes when a confirmation message appears. NOTE: If...
... drive space. Using the Operating System Media Before reinstalling the operating system, try the following: • Windows Device Driver Rollback (see "Returning to a Previous Device Driver Version" on page 54) • Microsoft System Restore (see "Dell PC Restore (Windows XP Only)" on the hard drive. 5 Click Yes when a confirmation message appears. NOTE: If...
Quick Reference Guide
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...the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Reinstalling Software 61 Use the Dell Drivers and Utilities media to wait until you ordered your computer. On the next start-up, the computer boots according to the devices specified ...CD-RW Drive and press . 6 Press any key to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. The Dell Drivers and Utilities media contains drivers that were installed at the time you see the Microsoft® Windows® desktop; To reinstall ...
...the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Reinstalling Software 61 Use the Dell Drivers and Utilities media to wait until you ordered your computer. On the next start-up, the computer boots according to the devices specified ...CD-RW Drive and press . 6 Press any key to complete the installation. 7 Reinstall the device drivers, virus protection program, and other software. The Dell Drivers and Utilities media contains drivers that were installed at the time you see the Microsoft® Windows® desktop; To reinstall ...
Quick Reference Guide
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... Use the Service Tag to identify your computer when you use support.dell.com or contact support • Enter the Express Service Code to your computer or advanced technical-reference material for your computer The Drivers and Utilities media is a CD or DVD that may have shipped with... experienced users. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on your NOTE: Drivers and documentation updates computer. Finding Information 63 Some features or media may not be optional and may ship with your computer. NOTE:...
... Use the Service Tag to identify your computer when you use support.dell.com or contact support • Enter the Express Service Code to your computer or advanced technical-reference material for your computer The Drivers and Utilities media is a CD or DVD that may have shipped with... experienced users. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on your NOTE: Drivers and documentation updates computer. Finding Information 63 Some features or media may not be optional and may ship with your computer. NOTE:...
Quick Reference Guide
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... Guide, 64 DellConnect, 66 Desktop System Software, 63 diagnostics Dell, 50 documentation, 63 Dell Technology Guide, 64 Service Manual, 64 drivers, 53 Drivers and Utilities media, 63 identifying, 53 reinstalling, 54 returning to a previous version, 54 Drivers and Utilities media, 54, 63 Dell Diagnostics, 50 E End User License Agreement (EULA), 64 ergonomics information, 64 Express Service...
... Guide, 64 DellConnect, 66 Desktop System Software, 63 diagnostics Dell, 50 documentation, 63 Dell Technology Guide, 64 Service Manual, 64 drivers, 53 Drivers and Utilities media, 63 identifying, 53 reinstalling, 54 returning to a previous version, 54 Drivers and Utilities media, 54, 63 Dell Diagnostics, 50 E End User License Agreement (EULA), 64 ergonomics information, 64 Express Service...
Quick Reference Guide
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...light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating ...System media, 63 operating system product key, 64 R regulatory information, 64 reinstalling drivers and utilities, 54 software, 53 S safety information, 64...
...light conditions, 46 troubleshooting, 46 problems restore to previous state, 57 M media Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 N networks, 23 connecting, 23 O operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating ...System media, 63 operating system product key, 64 R regulatory information, 64 reinstalling drivers and utilities, 54 software, 53 S safety information, 64...
Quick Reference Guide
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..., 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software... back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
..., 56-57 T Terms and Conditions, 64 transferring information to a new computer, 30 troubleshooting, 45, 64 blue screen, 49 computer not responding, 48 Dell Diagnostics, 50 memory, 47 power, 46 power light conditions, 46 program crashes, 48 programs and Windows compatibility, 48 restore to previous state, 56-57 software... back, 8, 11, 14-15 back panel connectors, 9, 12, 14, 16 front, 10, 13, 15 W warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device...
Quick Reference Guide
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Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 76 Index
Service Manual
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...-slot openings is necessary to Contents Page Dell™ OptiPlex™ 760 Service Manual Cards Cards WARNING: Before working inside your computer, discharge static electricity from the operating system. Follow the procedures in Working on the computer chassis. Your Dell™ computer provides the following connectors on...can do so by touching an unpainted metal surface on Your Computer. 2. ISA cards are replacing a PCI card, remove the current driver for the card from your body before you are not supported. Gently lift the release tab on the system board for PCI and...
...-slot openings is necessary to Contents Page Dell™ OptiPlex™ 760 Service Manual Cards Cards WARNING: Before working inside your computer, discharge static electricity from the operating system. Follow the procedures in Working on the computer chassis. Your Dell™ computer provides the following connectors on...can do so by touching an unpainted metal surface on Your Computer. 2. ISA cards are replacing a PCI card, remove the current driver for the card from your body before you are not supported. Gently lift the release tab on the system board for PCI and...
Service Manual
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... computer. 12. Connect the network cable to the sound card's connectors. Install any cables connected to the card. 5. Removing a PCI Card 1. If necessary, disconnect any drivers required for the card as described in the card. If you release the securing tab from the dent in the card documentation. 11. Do not...
... computer. 12. Connect the network cable to the sound card's connectors. Install any cables connected to the card. 5. Removing a PCI Card 1. If necessary, disconnect any drivers required for the card as described in the card. If you release the securing tab from the dent in the card documentation. 11. Do not...
Service Manual
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... the riser-card cage up and away from the computer. CAUTION: To connect a network cable, first plug the cable into the computer. 9. Uninstall the card's driver. If you are removed from the computer. Removing a PCI Card From the Riser-Card Cage 1. Disconnect any cables connected to Enabled (see Removing the Computer...
... the riser-card cage up and away from the computer. CAUTION: To connect a network cable, first plug the cable into the computer. 9. Uninstall the card's driver. If you are removed from the computer. Removing a PCI Card From the Riser-Card Cage 1. Disconnect any cables connected to Enabled (see Removing the Computer...
Service Manual
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... into place. 9. Replace the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to raise the card-retention latch. 5. Uninstall the card's driver. b. Ensure that the riser cards are removing the card permanently, install a filler bracket in connectors on the tab to electrical outlets, and then turn them...
... into place. 9. Replace the computer cover (see Replacing the Computer Cover), reconnect the computer and devices to raise the card-retention latch. 5. Uninstall the card's driver. b. Ensure that the riser cards are removing the card permanently, install a filler bracket in connectors on the tab to electrical outlets, and then turn them...
Service Manual
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... applicable). Install any of the computer. 15. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: If you disable the integrated network adapter, you touch any drivers required for your computer, read the safety information that the adapter is fully seated in the retention slot and...
... applicable). Install any of the computer. 15. Remove the computer cover (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: If you disable the integrated network adapter, you touch any drivers required for your computer, read the safety information that the adapter is fully seated in the retention slot and...