Replacing the System Board
Page 1
... procedures in this section and see "Programming the Service Tag" on page 3. Setting the AMT Manageability Mode NOTE: For Dell™ Latitude™ E5400 and E5500 computers, and for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the label that you begin...
... procedures in this section and see "Programming the Service Tag" on page 3. Setting the AMT Manageability Mode NOTE: For Dell™ Latitude™ E5400 and E5500 computers, and for Dell Precision™ M6400 Mobile Workstations, skip this section, read the safety information that shipped with your Service Manual). 2 Take note of the label that you begin...
Replacing the System Board
Page 2
...is the correct configuration-mode number, select Y at the prompt. Once the initialization is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. You should . 6 Enter the configuration-mode ...An initialization screen is not reversible. Once you have selected a configuration, you make the wrong selection, your computer documentation for your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the...
...is the correct configuration-mode number, select Y at the prompt. Once the initialization is missing, damaged, or otherwise illegible, contact Dell to select the appropriate configuration for contact information). 3 Replace the bottom access panel. You should . 6 Enter the configuration-mode ...An initialization screen is not reversible. Once you have selected a configuration, you make the wrong selection, your computer documentation for your Service Manual. 4 Disconnect the network cable, if applicable, and the mass storage devices like hard drives or USB flash keys. 9 Restart the...
Replacing the Bottom Access Panel
Page 1
...damage, personal injury, or death. To replace the bottom access panel: 1 Remove the original bottom access-panel from your computer (see your Service Manual). • Select the correct label that is provided in the replacement kit. • Install the label in this tech sheet carefully to ...obtain your iAMT configuration-mode number (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If the original iAMT configuration-mode label is located on the original bottom access-panel of the procedures in ...
...damage, personal injury, or death. To replace the bottom access panel: 1 Remove the original bottom access-panel from your computer (see your Service Manual). • Select the correct label that is provided in the replacement kit. • Install the label in this tech sheet carefully to ...obtain your iAMT configuration-mode number (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: If the original iAMT configuration-mode label is located on the original bottom access-panel of the procedures in ...
Replacing the Bottom Access Panel
Page 2
...any manner whatsoever without notice. © 2008 Dell Inc. label label You should see one of the following four yellow iAMT configuration-mode labels on the new bottom access panel. 5 Replace the bottom access panel (see your Service Manual). iAMT is subject to change without the written... permission of these materials in any proprietary interest in this text: Dell and the DELL logo are trademarks of four iAMT configuration-mode labels that is strictly ...
...any manner whatsoever without notice. © 2008 Dell Inc. label label You should see one of the following four yellow iAMT configuration-mode labels on the new bottom access panel. 5 Replace the bottom access panel (see your Service Manual). iAMT is subject to change without the written... permission of these materials in any proprietary interest in this text: Dell and the DELL logo are trademarks of four iAMT configuration-mode labels that is strictly ...
Setup and Quick Reference Guide
Page 23
NOTE: To enable Intel® Active Management Technology (iAMT®), you must match in the memory connector labeled A. For more information, see your Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394 Mini-Card support (internal expansion slots) Network adapter Smart card reader USB, eSATA Video E-family docking (optional) microphone ...
NOTE: To enable Intel® Active Management Technology (iAMT®), you must match in the memory connector labeled A. For more information, see your Service Manual at support.dell.com. Ports and Connectors Audio IEEE 1394 Mini-Card support (internal expansion slots) Network adapter Smart card reader USB, eSATA Video E-family docking (optional) microphone ...
Setup and Quick Reference Guide
Page 30
... 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you are installing are detected installed, remove the modules, reinstall one module (... have two or more serious cause (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible...
... 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you are installing are detected installed, remove the modules, reinstall one module (... have two or more serious cause (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. If your computer beeps during start-up: 1 Write down the beep code. 2 Run the Dell Diagnostics to identify a more memory modules are compatible...
Setup and Quick Reference Guide
Page 31
...drive does not respond to the microprocessor has failed. The hard drive cannot read the safety information that shipped with your Service Manual at support.dell.com for the operating system or the program that was running when the message appeared. Reinstall the memory modules and,...-time clock 1 Replace the battery (see your Service Manual at support.dell.com for more information. system board failure. 6 Video BIOS Test Contact Dell. For an external mouse, check the cable connection. If the problem persists, contact Dell (see the documentation for more memory modules may be...
...drive does not respond to the microprocessor has failed. The hard drive cannot read the safety information that shipped with your Service Manual at support.dell.com for the operating system or the program that was running when the message appeared. Reinstall the memory modules and,...-time clock 1 Replace the battery (see your Service Manual at support.dell.com for more information. system board failure. 6 Video BIOS Test Contact Dell. For an external mouse, check the cable connection. If the problem persists, contact Dell (see the documentation for more memory modules may be...
Setup and Quick Reference Guide
Page 32
... hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). 32 Troubleshooting See your Service Manual at support.dell.com for more information. If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. The file that... OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. GATE A20 FAILURE - See your Service Manual at support.dell.com for more information. Take the appropriate action. The computer cannot identify the drive type. Shut down...
... hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). 32 Troubleshooting See your Service Manual at support.dell.com for more information. If the error appears again, contact Dell (see your Service Manual at support.dell.com), and boot the computer from a CD. The file that... OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. GATE A20 FAILURE - See your Service Manual at support.dell.com for more information. Take the appropriate action. The computer cannot identify the drive type. Shut down...
Setup and Quick Reference Guide
Page 33
...match the hardware configuration. For external keyboards or keypads, check the cable connection. Correct the appropriate options in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Restart the computer, and avoid touching the keyboard or keys during ... Controller test in the system setup program. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com for more information. If the problem persists, try another drive. D I S K D R I V E R E A D F A I L U R E - The hard drive may be played (see...
...match the hardware configuration. For external keyboards or keypads, check the cable connection. Correct the appropriate options in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. Restart the computer, and avoid touching the keyboard or keys during ... Controller test in the system setup program. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com for more information. If the problem persists, try another drive. D I S K D R I V E R E A D F A I L U R E - The hard drive may be played (see...
Setup and Quick Reference Guide
Page 34
.... MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. If the hard drive is your Service Manual at support.dell.com for more information. The software you want to run is installed, properly seated...READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. Shut down the computer, wait 30 seconds, and then restart it. See your Service Manual at support.dell.com for more information. Contact Dell (see "Contacting Dell" on the system board may be ...
.... MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. If the hard drive is your Service Manual at support.dell.com for more information. The software you want to run is installed, properly seated...READ VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. Shut down the computer, wait 30 seconds, and then restart it. See your Service Manual at support.dell.com for more information. Contact Dell (see "Contacting Dell" on the system board may be ...
Setup and Quick Reference Guide
Page 35
... is missing an essential file. See Windows Help and Support for installation instructions. Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. Connect your Service Manual at support.dell.com). Microsoft® Windows Vista®: 1 Click the Windows Vista start button → Control Panel→ Programs→ Programs...
... is missing an essential file. See Windows Help and Support for installation instructions. Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. Connect your Service Manual at support.dell.com). Microsoft® Windows Vista®: 1 Click the Windows Vista start button → Control Panel→ Programs→ Programs...
Setup and Quick Reference Guide
Page 36
...Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). X : \ I S N O T A C C E S S I C A L L Y L O W - ALERT! See your Service Manual at support.dell.com or see "Contacting Dell" on page 65 for assistance. 36..., or a memory module may be loose. The battery is not listed in the system setup program does not match the system clock. See your Service Manual at support.dell.com for more information. otherwise, activate hibernate mode or shut down the computer. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T...
...Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 38). X : \ I S N O T A C C E S S I C A L L Y L O W - ALERT! See your Service Manual at support.dell.com or see "Contacting Dell" on page 65 for assistance. 36..., or a memory module may be loose. The battery is not listed in the system setup program does not match the system clock. See your Service Manual at support.dell.com for more information. otherwise, activate hibernate mode or shut down the computer. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T...
Setup and Quick Reference Guide
Page 37
... click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Use external power source for assistance. See your Service Manual at support.dell.com). N O T I M E R T I C K I L U R E - Replace processor fan. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance). HA R D -D I S K D R I V E R E A D F A I N T E R R U P ..., you can be malfunctioning or system board failure (see "Contacting Dell" on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your Service Manual at support.dell.com.
... click Help and Support. 2 Type hardware troubleshooter in BIOS setup. Use external power source for assistance. See your Service Manual at support.dell.com). N O T I M E R T I C K I L U R E - Replace processor fan. Check cables, swap hard disks, or see "Contacting Dell" on page 65 for assistance). HA R D -D I S K D R I V E R E A D F A I N T E R R U P ..., you can be malfunctioning or system board failure (see "Contacting Dell" on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your Service Manual at support.dell.com.
Setup and Quick Reference Guide
Page 38
See your Service Manual at www.dell.com/regulatory_compliance. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer. For additional safety..., select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. When to Use the Dell Diagnostics If you want to test displays in the system setup program and is recommended that you print these procedures before you ...
See your Service Manual at www.dell.com/regulatory_compliance. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer, perform the checks in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer. For additional safety..., select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. When to Use the Dell Diagnostics If you want to test displays in the system setup program and is recommended that you print these procedures before you ...
Setup and Quick Reference Guide
Page 40
.... The computer is either turned off or is working by testing it with your Service Manual at www.dell.com/regulatory_compliance. NOTE: The procedures in this section, read the safety information that you set your Dell computer to diagnose and fix the problem(s). • If an error message occurs ...if you want to run, and follow the instructions on the back of the procedures in a program, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the electrical outlet is not receiving power. • Reseat the power cable in...
.... The computer is either turned off or is working by testing it with your Service Manual at www.dell.com/regulatory_compliance. NOTE: The procedures in this section, read the safety information that you set your Dell computer to diagnose and fix the problem(s). • If an error message occurs ...if you want to run, and follow the instructions on the back of the procedures in a program, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the electrical outlet is not receiving power. • Reseat the power cable in...
Setup and Quick Reference Guide
Page 41
...cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). For additional safety best practices information, see your Service Manual at support.dell.com). Press a key on . • If the display is receiving electrical power, ...a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of the procedures in standby mode. There is a power problem, a device may...
...cable and the front panel cable are securely connected to the system board connector (see your Service Manual at support.dell.com). For additional safety best practices information, see your Service Manual at support.dell.com). Press a key on . • If the display is receiving electrical power, ...a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of the procedures in standby mode. There is a power problem, a device may...
Setup and Quick Reference Guide
Page 42
... following the memory installation guidelines (see your Service Manual at www.dell.com/regulatory_compliance. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your Service Manual at support.dell.com). • Ensure that the memory ...to perform an operating system shutdown. 42 Troubleshooting If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your computer is successfully communicating with the memory. • Run the...
... following the memory installation guidelines (see your Service Manual at www.dell.com/regulatory_compliance. IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your Service Manual at support.dell.com). • Ensure that the memory ...to perform an operating system shutdown. 42 Troubleshooting If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your computer is successfully communicating with the memory. • Run the...
Setup and Quick Reference Guide
Page 56
...; Regulatory information • Ergonomics information • End User License Agreement Service Manual • How to remove and replace parts The Service Manual for iAMT. 56 Finding Information For additional regulatory information, see the Regulatory Compliance Homepage on your hard drive. • Overview of Dell Latitude ON Reader • How to set up , configure, and use the...
...; Regulatory information • Ergonomics information • End User License Agreement Service Manual • How to remove and replace parts The Service Manual for iAMT. 56 Finding Information For additional regulatory information, see the Regulatory Compliance Homepage on your hard drive. • Overview of Dell Latitude ON Reader • How to set up , configure, and use the...
Setup and Quick Reference Guide
Page 67
... starting from your hard drive, 39 Dell Factory Image Restore, 53 Dell Latitude ON guide, 56 Dell Latitude ON Reader Help, 56 Dell Technology Guide, 56 Dell Wi-Fi Catcher Network Locator, 11 DellConnect, 60 diagnostics beep codes, 29 Dell, 38 documentation, 55 Dell Latitude ON guide, 56 Dell Latitude ON Reader Help, 56 Dell Technology Guide, 56 Service Manual, 56 drivers, 47 Drivers and...
... starting from your hard drive, 39 Dell Factory Image Restore, 53 Dell Latitude ON guide, 56 Dell Latitude ON Reader Help, 56 Dell Technology Guide, 56 Dell Wi-Fi Catcher Network Locator, 11 DellConnect, 60 diagnostics beep codes, 29 Dell, 38 documentation, 55 Dell Latitude ON guide, 56 Dell Latitude ON Reader Help, 56 Dell Technology Guide, 56 Service Manual, 56 drivers, 47 Drivers and...
Setup and Quick Reference Guide
Page 69
... to previous state, 50 R regulatory information, 56 reinstalling drivers and utilities, 48 software, 47 S S.M.A.R.T, 37 safety information, 56 Service Manual, 56 Service Tag, 55 setup computer, 13 Internet, 16 quick setup, 13 software problems, 43 reinstalling, 47 troubleshooting, 43-44 updates, 44... specifications, 21 smart card, 22 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 support information, 56 System Restore, 50 enabling, 52 T Terms and Conditions, 56 transferring...
... to previous state, 50 R regulatory information, 56 reinstalling drivers and utilities, 48 software, 47 S S.M.A.R.T, 37 safety information, 56 Service Manual, 56 Service Tag, 55 setup computer, 13 Internet, 16 quick setup, 13 software problems, 43 reinstalling, 47 troubleshooting, 43-44 updates, 44... specifications, 21 smart card, 22 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 support information, 56 System Restore, 50 enabling, 52 T Terms and Conditions, 56 transferring...