Service Manual
Page 2
... names may be used in this text: Dell, the DELL logo, and Latitude are registered trademarks of Intel Corporation; Reproduction in any proprietary interest in this document to refer to change without the written permission of Dell Computer Corporation is a trademark of Microsoft Corporation; Information in this manual is a registered trademark of International Business Machines...
... names may be used in this text: Dell, the DELL logo, and Latitude are registered trademarks of Intel Corporation; Reproduction in any proprietary interest in this document to refer to change without the written permission of Dell Computer Corporation is a trademark of Microsoft Corporation; Information in this manual is a registered trademark of International Business Machines...
Service Manual
Page 6
... provides helpful information about using the computer system. Throughout this manual to test the computer system. In addition to information provided in this manual and the User's Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for using this manual, there may be blocks of IBM®-compatible PCs and...
... provides helpful information about using the computer system. Throughout this manual to test the computer system. In addition to information provided in this manual and the User's Guide that came with the system, Dell provides the Diagnostics and Troubleshooting Guide for using this manual, there may be blocks of IBM®-compatible PCs and...
Service Manual
Page 8
... buttons (2) modular bay display latch indicator panel cooling-fan air intake AC adapter connector audio jacks (3) speakers (2) 1-2 Dell Latitude CP and CPi Service Manual Hardware and software support for the Dell Latitude C/Port Advanced Port Replicator (APR) and Latitude C/Dock Expansion Station. For a complete list of system features, see "Technical Specifications" found later in flash memory and...
... buttons (2) modular bay display latch indicator panel cooling-fan air intake AC adapter connector audio jacks (3) speakers (2) 1-2 Dell Latitude CP and CPi Service Manual Hardware and software support for the Dell Latitude C/Port Advanced Port Replicator (APR) and Latitude C/Dock Expansion Station. For a complete list of system features, see "Technical Specifications" found later in flash memory and...
Service Manual
Page 10
...or other device installed in suspend mode (or standby mode for Windows 98), suspend-to keep the battery at full capacity. 1-4 Dell Latitude CP and CPi Service Manual After the computer is turned on, the power indicator lights up when data is receiving stable power. The indicator lights up constantly... indicator is a green LED. power indicator drive activity indicator battery indicator numbers lock indicator capitals lock indicator scroll lock indicator The Latitude CP or CPi computer has three indicators on the display assembly's indicator panel and three on without blinking.
...or other device installed in suspend mode (or standby mode for Windows 98), suspend-to keep the battery at full capacity. 1-4 Dell Latitude CP and CPi Service Manual After the computer is turned on, the power indicator lights up when data is receiving stable power. The indicator lights up constantly... indicator is a green LED. power indicator drive activity indicator battery indicator numbers lock indicator capitals lock indicator scroll lock indicator The Latitude CP or CPi computer has three indicators on the display assembly's indicator panel and three on without blinking.
Service Manual
Page 12
... use by the internal coprocessor Generated by the hard-disk drive to indicate that the diskette drive requires the attention of the microprocessor 1-6 Dell Latitude CP and CPi Service Manual IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Generated by the system timer Generated by the...
... use by the internal coprocessor Generated by the hard-disk drive to indicate that the diskette drive requires the attention of the microprocessor 1-6 Dell Latitude CP and CPi Service Manual IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Generated by the system timer Generated by the...
Service Manual
Page 14
... Microsoft Windows NT ® 4.0 operating system does not support zoom video. 2 The Latitude CP and CPi do not support memory modules from previous models of Dell portable computers, such as the Latitude XP, XPi, XPi CD, and LM. 1-8 Dell Latitude CP and CPi Service Manual unidirectional, bidirectional, or ECP Video one 15-hole connector PS/2 one 6-hole mini...
... Microsoft Windows NT ® 4.0 operating system does not support zoom video. 2 The Latitude CP and CPi do not support memory modules from previous models of Dell portable computers, such as the Latitude XP, XPi, XPi CD, and LM. 1-8 Dell Latitude CP and CPi Service Manual unidirectional, bidirectional, or ECP Video one 15-hole connector PS/2 one 6-hole mini...
Service Manual
Page 16
...pitch 0.31 mm Power consumption: Panel (typical 0.7 W Backlight 1.6 or 2.4 W Controls brightness can be controlled with key combinations, the Display window in the Dell Control Center, or the System Setup program Type active-matrix color (TFT) Dimensions (active area): Height 202.8 mm (7.98 inches) Width 270.3 mm (10...Dot pitch 0.26 mm Power consumption: Panel (typical 1.7 W Backlight 2.6 W Controls brightness can be controlled with key combinations, the Display window in the Dell Control Center, or the System Setup program 1-10 Dell Latitude CP and CPi Service Manual
...pitch 0.31 mm Power consumption: Panel (typical 0.7 W Backlight 1.6 or 2.4 W Controls brightness can be controlled with key combinations, the Display window in the Dell Control Center, or the System Setup program Type active-matrix color (TFT) Dimensions (active area): Height 202.8 mm (7.98 inches) Width 270.3 mm (10...Dot pitch 0.26 mm Power consumption: Panel (typical 1.7 W Backlight 2.6 W Controls brightness can be controlled with key combinations, the Display window in the Dell Control Center, or the System Setup program 1-10 Dell Latitude CP and CPi Service Manual
Service Manual
Page 18
...;F) 3 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used. 1-12 Dell Latitude CP and CPi Service Manual
...;F) 3 Battery performance features such as charge time and life span can vary according to the conditions under which the computer and battery are used. 1-12 Dell Latitude CP and CPi Service Manual
Service Manual
Page 20
... more or less, depending on its configuration. 7 Measured with a hard-disk drive, a battery in the battery bay, a diskette drive in head-parked position. 1-14 Dell Latitude CP and CPi Service Manual Height 38.6 mm (1.52 inches) Width 306.0 mm (12.05 inches) Depth 241.0 mm (9.49 inches) Weight6 2.6 kg (5.8 lb) Temperature: Operating 0° to...
... more or less, depending on its configuration. 7 Measured with a hard-disk drive, a battery in the battery bay, a diskette drive in head-parked position. 1-14 Dell Latitude CP and CPi Service Manual Height 38.6 mm (1.52 inches) Width 306.0 mm (12.05 inches) Depth 241.0 mm (9.49 inches) Weight6 2.6 kg (5.8 lb) Temperature: Operating 0° to...
Service Manual
Page 22
...-to-disk mode. The visual inspection consists of a quick inspection of the exterior of computer components, as instructed in suspend-to-disk mode. 2-2 Dell Latitude CP and CPi Service Manual The system is either off the computer, and then remove the battery or batteries from the system. For information about the proper removal and...
...-to-disk mode. The visual inspection consists of a quick inspection of the exterior of computer components, as instructed in suspend-to-disk mode. 2-2 Dell Latitude CP and CPi Service Manual The system is either off the computer, and then remove the battery or batteries from the system. For information about the proper removal and...
Service Manual
Page 24
...procedure, "Observing the Boot Routine." After you perform a visual inspection as described in Chapter 4 of the Dell Latitude CP Reference and Troubleshooting Guide. 2-4 Dell Latitude CP and CPi Service Manual For instructions, see "Before You Start Testing" in the previous section, boot the computer from a copy ...according to the instructions in the documentation for any indications of problems. NOTE: To prevent possible damage to the original Dell Diagnostics Diskette, Dell recommends that users make copies of the diskette and always use a backup copy when servicing a user's computer. The ...
...procedure, "Observing the Boot Routine." After you perform a visual inspection as described in Chapter 4 of the Dell Latitude CP Reference and Troubleshooting Guide. 2-4 Dell Latitude CP and CPi Service Manual For instructions, see "Before You Start Testing" in the previous section, boot the computer from a copy ...according to the instructions in the documentation for any indications of problems. NOTE: To prevent possible damage to the original Dell Diagnostics Diskette, Dell recommends that users make copies of the diskette and always use a backup copy when servicing a user's computer. The ...
Service Manual
Page 26
... source of the devices. For instructions, see Chapter 3, "Troubleshooting Your Computer," in the Reference and Troubleshooting Guide. 2-6 Dell Latitude CP and CPi Service Manual Devices within the computer may be allocated during installation of the problem, call Dell for technical assistance. For more devices. If none of the procedures in this chapter reveals the source...
... source of the devices. For instructions, see Chapter 3, "Troubleshooting Your Computer," in the Reference and Troubleshooting Guide. 2-6 Dell Latitude CP and CPi Service Manual Devices within the computer may be allocated during installation of the problem, call Dell for technical assistance. For more devices. If none of the procedures in this chapter reveals the source...
Service Manual
Page 28
... board faulty Display initialization failure Display retrace test failure No timer tick System board faulty Shutdown failure Gate A20 failure Unexpected interrupt in protected mode 3-2 Dell Latitude CP and CPi Service Manual
... board faulty Display initialization failure Display retrace test failure No timer tick System board faulty Shutdown failure Gate A20 failure Unexpected interrupt in protected mode 3-2 Dell Latitude CP and CPi Service Manual
Service Manual
Page 30
battery indicator 3-4 Dell Latitude CP and CPi Service Manual Indicator flashes amber four times per second. abnormal charge current Fatal Cell imbalance; Replace the battery. The following table lists these failure codes. critical discharge Turn off the computer and let the battery and computer cool to room temperature. Indicator flashes alternately green and amber. abnormal charge; Temporary Over temperature; abnormal discharge; In the event of a battery failure, the battery indicator displays indicator codes that identify the severity of the problem.
battery indicator 3-4 Dell Latitude CP and CPi Service Manual Indicator flashes amber four times per second. abnormal charge current Fatal Cell imbalance; Replace the battery. The following table lists these failure codes. critical discharge Turn off the computer and let the battery and computer cool to room temperature. Indicator flashes alternately green and amber. abnormal charge; Temporary Over temperature; abnormal discharge; In the event of a battery failure, the battery indicator displays indicator codes that identify the severity of the problem.
Service Manual
Page 32
.... Operating system unable to commands from or improperly installed in computer. Installed hard-disk drive not compatible with computer. Hard-disk drive faulty. 3-6 Dell Latitude CP and CPi Service Manual The diskette may be completed. One or more memory modules faulty or improperly seated. One or more memory modules faulty or improperly seated. Hard...
.... Operating system unable to commands from or improperly installed in computer. Installed hard-disk drive not compatible with computer. Hard-disk drive faulty. 3-6 Dell Latitude CP and CPi Service Manual The diskette may be completed. One or more memory modules faulty or improperly seated. One or more memory modules faulty or improperly seated. Hard...
Service Manual
Page 34
... hard-disk drive from harddisk drive or diskette drive. No boot device available. System board faulty. Timer on diskette or hard-disk drive. 3-8 Dell Latitude CP and CPi Service Manual ROM in external device faulty. Optional ROM in external device failed. Operating system boot files missing or corrupted. Bad sector or corrupted FAT on...
... hard-disk drive from harddisk drive or diskette drive. No boot device available. System board faulty. Timer on diskette or hard-disk drive. 3-8 Dell Latitude CP and CPi Service Manual ROM in external device faulty. Optional ROM in external device failed. Operating system boot files missing or corrupted. Bad sector or corrupted FAT on...
Service Manual
Page 36
...required for information on the computer as part of the automatic thermal management system. Tests a particular area or subsystem 3-10 Dell Latitude CP and CPi Service Manual SCSI Devices - Tests the cooling fan, which memory address failed. Follow these steps to the MS-DOS prompt: Run Quick... Tests - Runs selected tests from Dell. Tests the network controller in the Reference and Troubleshooting Guide for loading the diagnostics. See Chapter...
...required for information on the computer as part of the automatic thermal management system. Tests a particular area or subsystem 3-10 Dell Latitude CP and CPi Service Manual SCSI Devices - Tests the cooling fan, which memory address failed. Follow these steps to the MS-DOS prompt: Run Quick... Tests - Runs selected tests from Dell. Tests the network controller in the Reference and Troubleshooting Guide for loading the diagnostics. See Chapter...
Service Manual
Page 38
If you start to work on the computer, perform the following tools: Number 1 magnetized Phillips-head screwdriver Small flat-blade screwdriver Small plastic scribe Before you cannot shut down the computer using the computer's operating system, press the power button for 4 seconds. 4-2 Dell Latitude CP and CPi Service Manual Most of the procedures in this guide require the use of one or more of the following steps: NOTE: Make sure the computer is turned off and not in suspend-to-disk mode.
If you start to work on the computer, perform the following tools: Number 1 magnetized Phillips-head screwdriver Small flat-blade screwdriver Small plastic scribe Before you cannot shut down the computer using the computer's operating system, press the power button for 4 seconds. 4-2 Dell Latitude CP and CPi Service Manual Most of the procedures in this guide require the use of one or more of the following steps: NOTE: Make sure the computer is turned off and not in suspend-to-disk mode.
Service Manual
Page 40
movable part of connector (do not remove) Some of the computer's interface connectors are not removable, but they must be released to disconnect a cable from them To disconnect an interface cable from a ZIF connector, follow these steps: To reconnect an interface cable to a ZIF connector, follow these steps: To ensure a firm connection, make sure the ZIF connector is completely closed. 4-4 Dell Latitude CP and CPi Service Manual These connectors are zero insertion force (ZIF) connectors.
movable part of connector (do not remove) Some of the computer's interface connectors are not removable, but they must be released to disconnect a cable from them To disconnect an interface cable from a ZIF connector, follow these steps: To reconnect an interface cable to a ZIF connector, follow these steps: To ensure a firm connection, make sure the ZIF connector is completely closed. 4-4 Dell Latitude CP and CPi Service Manual These connectors are zero insertion force (ZIF) connectors.
Service Manual
Page 42
... assembly CBL,FPC,FD,F3,CP interface cable Diskette drive assembly SHLD,FD,F3,CP shield Service kit, exhaust fan SVC,FAN,25X25X10,CP 4-31 4-6 Dell Latitude CP and CPi Service Manual
... assembly CBL,FPC,FD,F3,CP interface cable Diskette drive assembly SHLD,FD,F3,CP shield Service kit, exhaust fan SVC,FAN,25X25X10,CP 4-31 4-6 Dell Latitude CP and CPi Service Manual