Dell Technology Guide
Page 20
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
Dell Technology Guide
Page 107
... (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Only the basic files and drivers necessary to identify which Windows mode you have shut down... error message is displayed when the computer stops responding, write down any error messages that power is off and components will be displayed. NOTE: Unsaved data associated with a frozen blue...causes. See "Replacing a Battery" on . Write down the message. If an existing problem does not reappear when you start your computer. FOR MORE INFORMATION: To learn more about ...
... (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Only the basic files and drivers necessary to identify which Windows mode you have shut down... error message is displayed when the computer stops responding, write down any error messages that power is off and components will be displayed. NOTE: Unsaved data associated with a frozen blue...causes. See "Replacing a Battery" on . Write down the message. If an existing problem does not reappear when you start your computer. FOR MORE INFORMATION: To learn more about ...
Dell Technology Guide
Page 128
...provides access to system tools, such as Event Viewer and System Information. Adjust indexing options - Computer Management - change power-related settings so that your computer. and adjust battery usage for errors or problem areas. Advanced tools - Local Security Policy - 2 Click System and Maintenance→ Performance Information and Tools. 3 ... visual effects - disable some of your computer. advanced security tool to manage and update system security for on your computer resumes from power-saving settings more efficiently; index options to improve performance.
...provides access to system tools, such as Event Viewer and System Information. Adjust indexing options - Computer Management - change power-related settings so that your computer. and adjust battery usage for errors or problem areas. Advanced tools - Local Security Policy - 2 Click System and Maintenance→ Performance Information and Tools. 3 ... visual effects - disable some of your computer. advanced security tool to manage and update system security for on your computer resumes from power-saving settings more efficiently; index options to improve performance.
Dell Technology Guide
Page 272
... need to be used to run a more complete system test to indicate different power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information on how to resolve device configuration, compatibility problems, or operating status. Troubleshooting Tools Some of your system board, keyboard, display, memory...
... need to be used to run a more complete system test to indicate different power states, such as power, no power, or standby. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information on how to resolve device configuration, compatibility problems, or operating status. Troubleshooting Tools Some of your system board, keyboard, display, memory...
Dell Technology Guide
Page 274
...can be malfunctioning or incorrectly installed. - If the computer malfunctions, the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with similar products in known working by testing it with... that the electrical outlet is set to the same electrical outlet Diagnostic Lights for your computer). • If the power light is receiving electrical power, but an internal power problem may be used to the system board (see the documentation shipped with numbers on...
...can be malfunctioning or incorrectly installed. - If the computer malfunctions, the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the documentation shipped with similar products in known working by testing it with... that the electrical outlet is set to the same electrical outlet Diagnostic Lights for your computer). • If the power light is receiving electrical power, but an internal power problem may be used to the system board (see the documentation shipped with numbers on...
Dell Technology Guide
Page 277
... O S I N V A L I X E D - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "Entering the System Setup Program" on page 292. R T C M O D E F I D - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 281). The system cannot detect a bootable device or..."Entering the System Setup Program" on page 281). See "Drive Problems" on page 292. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308)....
... O S I N V A L I X E D - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "Entering the System Setup Program" on page 292. R T C M O D E F I D - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 281). The system cannot detect a bootable device or..."Entering the System Setup Program" on page 281). See "Drive Problems" on page 292. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I M E A N D D A T E M A Y B E W R O N G - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308)....
Dell Technology Guide
Page 278
... WHICH IS LESS THAN 278 Troubleshooting If the problem persists, replace the CMOS battery. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM...P R O G R A M - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I T Y. - THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. If the problem persists, replace the CMOS battery. D A Y N ...
... WHICH IS LESS THAN 278 Troubleshooting If the problem persists, replace the CMOS battery. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM...P R O G R A M - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I T Y. - THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE COMPUTER IS DOCKED AND ONLY BATTERY POWER IS DETECTED. If the problem persists, replace the CMOS battery. D A Y N ...
Dell Technology Guide
Page 280
...Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E S YS T E M I S N O T S U P P O R T E D . - STRIKE THE F1 KEY TO S H U T D O W N . - The AC adapter may be installed incorrectly, or the AC adapter or docking station may be defective. Ensure that best describes the problem. YOUR SYSTEM AUTOMATICALLY POWERED... results, select the option that best describes the problem and follow the remaining troubleshooting steps. 280 Troubleshooting Contact Dell for your computer). Windows Hardware Troubleshooter If a ...
...Dell Diagnostics (see "Contacting Dell" on page 281). ***PROCESSOR MICROCODE UPDATE FAILURE*** THE REVISION OF PROCESSOR IN T H E S YS T E M I S N O T S U P P O R T E D . - STRIKE THE F1 KEY TO S H U T D O W N . - The AC adapter may be installed incorrectly, or the AC adapter or docking station may be defective. Ensure that best describes the problem. YOUR SYSTEM AUTOMATICALLY POWERED... results, select the option that best describes the problem and follow the remaining troubleshooting steps. 280 Troubleshooting Contact Dell for your computer). Windows Hardware Troubleshooter If a ...
Dell Technology Guide
Page 288
... that are checked. See "Running the Dell Diagnostics" on page 281. See "Configuring Your Power Settings" on page 137 or search for the keyword standby in the drive or the media. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - The optical drive must receive a steady stream of data during the writing process. Optical Drive Problems NOTE: High-speed optical drive vibration...
... that are checked. See "Running the Dell Diagnostics" on page 281. See "Configuring Your Power Settings" on page 137 or search for the keyword standby in the drive or the media. C H E C K T H E S P E A K E R S A N D S U B W O O F E R - The optical drive must receive a steady stream of data during the writing process. Optical Drive Problems NOTE: High-speed optical drive vibration...
Dell Technology Guide
Page 294
... computer. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. ...software documentation for at www.dell.com/regulatory_compliance. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any...
... computer. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the program. • If necessary, uninstall and then reinstall the program. ...software documentation for at www.dell.com/regulatory_compliance. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any...
Dell Technology Guide
Page 296
... Lights for Laptop 296 Troubleshooting Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Laptop Computers" on page 79. See "Windows ...dell.com/regulatory_compliance. See "Installing Drivers for Media Drives" on page 275), no network communication is functioning. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. R E I N S T A L L T H E M O U S E D R I N G S - Power Problems...
... Lights for Laptop 296 Troubleshooting Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. See "Power Lights for Desktop Computers" on page 273 or "Diagnostic Lights for Laptop Computers" on page 79. See "Windows ...dell.com/regulatory_compliance. See "Installing Drivers for Media Drives" on page 275), no network communication is functioning. Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer. R E I N S T A L L T H E M O U S E D R I N G S - Power Problems...
Dell Technology Guide
Page 297
... the computer turns on . • Ensure that the voltage selection switch is set to the same power strip Troubleshooting 297 I F T H E P O W E R L I G H T I S B L I N K I S O F F - NOTE: On certain systems the power light is green. The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that all memory modules (see the Service...
... the computer turns on . • Ensure that the voltage selection switch is set to the same power strip Troubleshooting 297 I F T H E P O W E R L I G H T I S B L I N K I S O F F - NOTE: On certain systems the power light is green. The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that all memory modules (see the Service...
Dell Technology Guide
Page 298
... the printer is listed, right-click the printer icon. 3 Click Properties and click Ports. 4 Adjust the settings, as a lamp. • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
... the printer is listed, right-click the printer icon. 3 Click Properties and click Ports. 4 Adjust the settings, as a lamp. • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
Dell Technology Guide
Page 302
...; Ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For additional safety best practices information, see the monitor's documentation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect...
...; Ensure that the monitor is turned on. • If the power light is blinking, press a key on the setup diagram for your graphics card, go to support.dell.com. For additional safety best practices information, see the monitor's documentation. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect...
Dell Technology Guide
Page 304
... is blinking blue, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting If the computer is plugged into an electrical outlet and that the computer turns on the back of the computer and the electrical outlet. - Contact Dell (see "Power Lights for your computer. Press a key on page 273...
... is blinking blue, the computer is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting If the computer is plugged into an electrical outlet and that the computer turns on the back of the computer and the electrical outlet. - Contact Dell (see "Power Lights for your computer. Press a key on page 273...
Dell Technology Guide
Page 350
...serial connector - If you delete a shortcut, the original file is often measured in rpm. Battery-powered clock on the SCSI controller bus. serial attached SCSI - synchronous dynamic random-access memory - A ...the date and time after it first. An icon that can often be used for troubleshooting problems. S SAS - Shortcut icons do not change the location of the ATA (IDE) ...you shut down the computer. A jumper on your computer when you access Dell Support at support.dell.com or when you call Dell for errors. real time clock - setup program - SIM cards can ...
...serial connector - If you delete a shortcut, the original file is often measured in rpm. Battery-powered clock on the SCSI controller bus. serial attached SCSI - synchronous dynamic random-access memory - A ...the date and time after it first. An icon that can often be used for troubleshooting problems. S SAS - Shortcut icons do not change the location of the ATA (IDE) ...you shut down the computer. A jumper on your computer when you access Dell Support at support.dell.com or when you call Dell for errors. real time clock - setup program - SIM cards can ...
Setup Guide
Page 5
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
...Inspiron One 16 Right View Features 16 Right Panel Buttons and Connectors 18 Left View Features 20 Using the Optical Drive 22 Back View Features 24 Back Panel Connectors 26 Display Features 28 Software Features 30 Dell Dock 34 Solving Problems 35 Beep Codes 35 Network Problems 36 Power Problems 37 Memory Problems... 38 Lockups and Software Problems 39 Using Support Tools 41 Dell Support Center 41 System Messages 42 Hardware ...
Setup Guide
Page 38
... a 1000-Mbps network and the computer. • Off - The cable is loose or damaged. • Check the cable to ensure it is powered on the network. 36 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Wired Connections If the wired network connection is lost - The link integrity and...
... a 1000-Mbps network and the computer. • Off - The cable is loose or damaged. • Check the cable to ensure it is powered on the network. 36 Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - Wired Connections If the wired network connection is lost - The link integrity and...
Setup Guide
Page 39
... with either the system board or power supply. Solving Problems Power Problems If the power light is not responding - If the power light is turned on properly. • Ensure that the power strip is blinking amber - There may be a problem with another device, such as a lamp. • If the problem persists, contact Dell (see "Contacting Dell" on page 60). The computer...
... with either the system board or power supply. Solving Problems Power Problems If the power light is not responding - If the power light is turned on properly. • Ensure that the power strip is blinking amber - There may be a problem with another device, such as a lamp. • If the problem persists, contact Dell (see "Contacting Dell" on page 60). The computer...
Setup Guide
Page 73
I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71
I Internet connection 12 ISP Internet Service Provider 12 L line-in connector 19 M media card reader 19 memory minimum and maximum 65 memory problems solving 38 Memory Stick reader 19 memory support 65 microphone connector 19 MMC 19 Multi Media Card reader 19 N network connection fixing 36 network speed testing 36 P physical specifications 66 ports and connectors 65 power button and light 17 power problems, solving 37 power specifications 66 problems, solving 35 processor 64 products information and purchasing 57 Index 71