Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
Page 88
... page 88) or Intel (see "Using the Intel® RAID Utilities" on your computer, you want to exit the system setup program and resume the boot process. 4 Press the left - and right-arrow keys to highlight Save/Exit, and then press to keep before or after the operating system is installed...
... page 88) or Intel (see "Using the Intel® RAID Utilities" on your computer, you want to exit the system setup program and resume the boot process. 4 Press the left - and right-arrow keys to highlight Save/Exit, and then press to keep before or after the operating system is installed...
Dell Technology Guide
Page 91
... time to Another RAID Configuration You can add hard drives to keep before continuing. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to convert. 4 Click...
... time to Another RAID Configuration You can add hard drives to keep before continuing. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to mirrored, for deletion. 5 Click Finish to convert. 4 Click...
Dell Technology Guide
Page 96
Your computer boots to launch the Migration Wizard. 4 Click Next on the RAID volume. and down box, select RAID 0 as your computer to RAID-enabled mode (see an ...
Your computer boots to launch the Migration Wizard. 4 Click Next on the RAID volume. and down box, select RAID 0 as your computer to RAID-enabled mode (see an ...
Dell Technology Guide
Page 268
... Image Restore 1 Turn on . When the Dell logo appears, press several times to reboot the system. 268 Restoring Your Operating System A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. To...
... Image Restore 1 Turn on . When the Dell logo appears, press several times to reboot the system. 268 Restoring Your Operating System A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. To...
Dell Technology Guide
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.... NOTE: If you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press ...any key to Boot from CD-ROM. 7 Follow the instructions on the screen to ...
.... NOTE: If you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press ...any key to Boot from CD-ROM. 7 Follow the instructions on the screen to ...
Dell Technology Guide
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.... Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power, no...be resolved. Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or ...
.... Keyboard status lights indicate status and any problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate different power states, such as power, no...be resolved. Troubleshooting Tools Some of your system board, keyboard, display, memory, hard drive, etc. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors or ...
Dell Technology Guide
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FOR MORE INFORMATION: To learn more details. The computer failed to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - H A R D - Troubleshooting 275 During normal operation, the keyboard status lights display the current...
FOR MORE INFORMATION: To learn more details. The computer failed to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C M O S C H E C K S U M E R R O R - H A R D - Troubleshooting 275 During normal operation, the keyboard status lights display the current...
Dell Technology Guide
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... A R D D R I L U R E - ERROR 8602 - Contact Dell (see "System Setup" on page 307). P L E A S E R U N S E T U P P R O G R A M - The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in...I T E P R O T E C T E D E R R O R - This feature can be malfunctioning or the system board itself may have a failure (see "Contacting Dell" on page 337 for External Keyboards" on page 337). F L A S H P A R T W R I L A B L E - S.M.A.R.T error, possible HDD failure. System...
... A R D D R I L U R E - ERROR 8602 - Contact Dell (see "System Setup" on page 307). P L E A S E R U N S E T U P P R O G R A M - The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and that a bootable optical media is in...I T E P R O T E C T E D E R R O R - This feature can be malfunctioning or the system board itself may have a failure (see "Contacting Dell" on page 337 for External Keyboards" on page 337). F L A S H P A R T W R I L A B L E - S.M.A.R.T error, possible HDD failure. System...
Dell Technology Guide
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... is in the drive. • If the hard drive is your boot device, ensure that the drive is correct (see "Running the Dell Diagnostics" on page 287. D I S K D R I ...V E - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 292. PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 See "Lockups and Software Problems" on page 292. NO BOOT DEVICE AVAILABLE - R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U ...
... is in the drive. • If the hard drive is your boot device, ensure that the drive is correct (see "Running the Dell Diagnostics" on page 287. D I S K D R I ...V E - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 292. PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 See "Lockups and Software Problems" on page 292. NO BOOT DEVICE AVAILABLE - R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I V E - RUN THE SETUP UTILITY TO E N A B L E T H E S E M E S S A G E S . - R E A D F A I L U ...
Dell Technology Guide
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... UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. If the problem persists, replace the CMOS...power adapter type of 130-W or greater applies to laptop computers that the memory you are using is supported by your computer (see "Contacting Dell" on page 281). THIS CAN HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER CORD IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY...
... UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. If the problem persists, replace the CMOS...power adapter type of 130-W or greater applies to laptop computers that the memory you are using is supported by your computer (see "Contacting Dell" on page 281). THIS CAN HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER CORD IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY...
Dell Technology Guide
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... WARNING: THE BATTERIES CANNOT BE IDENTIFIED. Troubleshooting 279 PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. System board failure may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO ... UTILITY. - WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 337). WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER...
... WARNING: THE BATTERIES CANNOT BE IDENTIFIED. Troubleshooting 279 PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST PERFORMANCE. System board failure may be defective. Contact Dell for assistance (see "Contacting Dell" on page 307. STRIKE THE F1 KEY TO CONTINUE, F2 TO ... UTILITY. - WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. Contact Dell for assistance (see "Contacting Dell" on page 337). WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE CONTROLLER...
Dell Technology Guide
Page 282
... detected, write down your computer cannot display a screen image, see "Contacting Dell" on Desktop Computers NOTE: If your computer and try again. Starting the Dell Diagnostics on page 337. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you wait too long and the operating...
... detected, write down your computer cannot display a screen image, see "Contacting Dell" on Desktop Computers NOTE: If your computer and try again. Starting the Dell Diagnostics on page 337. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. NOTE: If you wait too long and the operating...
Dell Technology Guide
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... 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see the Microsoft Windows desktop; When the...devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
... 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see the Microsoft Windows desktop; When the...devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
Dell Technology Guide
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...computer, such as white type on the screen. Entering the System Setup Program 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Then, shut...
...computer, such as white type on the screen. Entering the System Setup Program 1 Turn on (or restart) your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Then, shut...
Dell Technology Guide
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...are bootable. and down -arrow keys to exit the system setup program and resume the boot process. The Boot Order page displays a general list of the system setup program. and right-arrow keys to highlight the Boot Device Property, and then press . 4 Press the up -arrow key, and then enable... starts the operating system. NOTE: To change its order in your computer, including but not limited to start -up - Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to the following: • Diskette Drive • Internal HDD ...
...are bootable. and down -arrow keys to exit the system setup program and resume the boot process. The Boot Order page displays a general list of the system setup program. and right-arrow keys to highlight the Boot Device Property, and then press . 4 Press the up -arrow key, and then enable... starts the operating system. NOTE: To change its order in your computer, including but not limited to start -up - Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to the following: • Diskette Drive • Internal HDD ...
Dell Technology Guide
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...the operating system logo appears, continue to wait until you see the Windows desktop, then shut down your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . To ensure that serves as an interface between the computer hardware and the operating... the selected device. The BIOS settings may need to select the appropriate device (for certain hardware replacements. 310 System Setup When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop...
...the operating system logo appears, continue to wait until you see the Windows desktop, then shut down your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . To ensure that serves as an interface between the computer hardware and the operating... the selected device. The BIOS settings may need to select the appropriate device (for certain hardware replacements. 310 System Setup When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop...
Dell Technology Guide
Page 340
... a bus can transfer information. British thermal unit - C C - Celsius - L1 cache - CD recordable - Data can use to boot. bits per second - A communication pathway between the components in MHz, that you can be written to automatically recognize each other. The basic... 8 bits. The smallest unit of heat output. A measurement of data interpreted by your computer. The speed, given in your computer. boot sequence - bps - Bluetooth® wireless technology - A wireless technology standard for short-range (9 m [29 feet]) networking devices that ...
... a bus can transfer information. British thermal unit - C C - Celsius - L1 cache - CD recordable - Data can use to boot. bits per second - A communication pathway between the components in MHz, that you can be written to automatically recognize each other. The basic... 8 bits. The smallest unit of heat output. A measurement of data interpreted by your computer. The speed, given in your computer. boot sequence - bps - Bluetooth® wireless technology - A wireless technology standard for short-range (9 m [29 feet]) networking devices that ...
Dell Technology Guide
Page 349
... no problems are more likely to specific individuals. A computer chip that have interference than the higher frequency radiations, such as its contents after 349 pre-boot execution environment - The sharpness and clarity of an image produced by the computer. radio frequency interference - read -only - processor - A WfM (Wired for Management) standard that...
... no problems are more likely to specific individuals. A computer chip that have interference than the higher frequency radiations, such as its contents after 349 pre-boot execution environment - The sharpness and clarity of an image produced by the computer. radio frequency interference - read -only - processor - A WfM (Wired for Management) standard that...