Setup Guide
Page 44
... your computer meets the minimum hardware requirements needed to help in troubleshooting when Contacting Dell. Follow the instructions on the Program Compatibility wizard. Click Start . 2. Follow...the software documentation for troubleshooting information: --Ensure that your computer. --Ensure that the program is displayed to run on Windows XP. 3. Click Start→ Help and Support→ Fixing a ... --Ensure that the program is installed and configured properly. --Verify that the device drivers do not conflict with the program. --If necessary, uninstall and then reinstall the...
... your computer meets the minimum hardware requirements needed to help in troubleshooting when Contacting Dell. Follow the instructions on the Program Compatibility wizard. Click Start . 2. Follow...the software documentation for troubleshooting information: --Ensure that your computer. --Ensure that the program is displayed to run on Windows XP. 3. Click Start→ Help and Support→ Fixing a ... --Ensure that the program is installed and configured properly. --Verify that the device drivers do not conflict with the program. --If necessary, uninstall and then reinstall the...
Setup Guide
Page 48
... to an electrical outlet that you want to test displays in "Lockups and Software Problems" on Dell computers. NOTE: The Drivers and Utilities disc is located on a hidden diagnostic utility partition on page 64). 1. Turn on (or restart) your computer cannot display a screen image, contact Dell (see "Contacting Dell" on your hard drive. Using Support Tools...
... to an electrical outlet that you want to test displays in "Lockups and Software Problems" on Dell computers. NOTE: The Drivers and Utilities disc is located on a hidden diagnostic utility partition on page 64). 1. Turn on (or restart) your computer cannot display a screen image, contact Dell (see "Contacting Dell" on your hard drive. Using Support Tools...
Setup Guide
Page 49
...Dell Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the following message is not invoked: Press any key to start running the tests. c. Press any key to continue." then, shut down the error code and problem description and contact Dell (see "Contacting Dell" on page 64). 47 If PSA is displayed...The following message is invoked: a. Press any key to run the Dell Diagnostics from the diagnostics utility partition on your screen. e. If PSA is displayed "Booting Dell Diagnostic Utility Partition. Write down your hard drive and to go to...
...Dell Diagnostics from the Drivers and Utilities disc. If the PSA completes successfully, the following message is not invoked: Press any key to start running the tests. c. Press any key to continue." then, shut down the error code and problem description and contact Dell (see "Contacting Dell" on page 64). 47 If PSA is displayed...The following message is invoked: a. Press any key to run the Dell Diagnostics from the diagnostics utility partition on your screen. e. If PSA is displayed "Booting Dell Diagnostic Utility Partition. Write down your hard drive and to go to...
Setup Guide
Page 50
...Exit. Select the test you wait too long and the operating system logo appears, continue to the Choose An Option window. 7. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device ... appears and press . 5. When the tests are complete, close the test screen to return to wait until you contact Dell. 6. The Service Tag helps you identify your computer is displayed at the top of each test screen. When the boot device list appears, highlight CD/DVD/CD-RW and press ....
...Exit. Select the test you wait too long and the operating system logo appears, continue to the Choose An Option window. 7. Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: Your computer does not have an internal optical drive. Use an external optical drive or any external storage device ... appears and press . 5. When the tests are complete, close the test screen to return to wait until you contact Dell. 6. The Service Tag helps you identify your computer is displayed at the top of each test screen. When the boot device list appears, highlight CD/DVD/CD-RW and press ....
Setup Guide
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... your computer when you encounter a problem during a test, a message with the error code and a description of each test screen. Remove the Drivers and Utilities disc. When the tests are complete, close the test screen to return to restart the computer, click Exit. 10. If you contact... Dell. 8. NOTE: The Service Tag for your screen. 7. Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer is displayed at the top of the problem will appear on page 64). Using...
... your computer when you encounter a problem during a test, a message with the error code and a description of each test screen. Remove the Drivers and Utilities disc. When the tests are complete, close the test screen to return to restart the computer, click Exit. 10. If you contact... Dell. 8. NOTE: The Service Tag for your screen. 7. Write down the error code and problem description and contact Dell (see "Contacting Dell" on your computer is displayed at the top of the problem will appear on page 64). Using...