Quick Reference Guide
Page 22
...if it from the network wall jack. 2 Disconnect any static electricity that is not authorized by Dell is attached. www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from... potential damage and to help ensure your computer. Mini Tower Computer NOTICE: Before touching anything inside your computer from their electrical outlets, and then press the power button to ground the system board...
...if it from the network wall jack. 2 Disconnect any static electricity that is not authorized by Dell is attached. www.dell.com | support.dell.com Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from... potential damage and to help ensure your computer. Mini Tower Computer NOTICE: Before touching anything inside your computer from their electrical outlets, and then press the power button to ground the system board...
Quick Reference Guide
Page 28
www.dell.com | support.dell.com Desktop Computer 2 1 3 4 5 7 6 1 drives bay (CD/DVD, floppy, and hard drive) 2 power supply 3 chassis intrusion switch 4 system board 5 card slots (3) for one PCI Express x16 card and two PCI cards 6 heat sink assembly 7 front I/O panel 28 Quick Reference Guide
www.dell.com | support.dell.com Desktop Computer 2 1 3 4 5 7 6 1 drives bay (CD/DVD, floppy, and hard drive) 2 power supply 3 chassis intrusion switch 4 system board 5 card slots (3) for one PCI Express x16 card and two PCI cards 6 heat sink assembly 7 front I/O panel 28 Quick Reference Guide
Quick Reference Guide
Page 29
Small Form Factor Computer 3 4 2 1 5 6 1 drive release latch 2 CD/DVD drive 3 power supply and fan 4 hard drive 5 system board 6 heat sink assembly Quick Reference Guide 29
Small Form Factor Computer 3 4 2 1 5 6 1 drive release latch 2 CD/DVD drive 3 power supply and fan 4 hard drive 5 system board 6 heat sink assembly Quick Reference Guide 29
Quick Reference Guide
Page 36
... is identified. If the computer does not boot, contact Dell for technical assistance. Check "Diagnostic Lights" on page 37 to see if light, no beep code but the computer locks up during POST An integrated system board device may indicate a computer problem. See "Beep Codes"... green several A configuration error exists. Blinking yellow A power supply or system board failure has occurred. www.dell.com | support.dell.com 5 Close the test screen to return to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your...
... is identified. If the computer does not boot, contact Dell for technical assistance. Check "Diagnostic Lights" on page 37 to see if light, no beep code but the computer locks up during POST An integrated system board device may indicate a computer problem. See "Beep Codes"... green several A configuration error exists. Blinking yellow A power supply or system board failure has occurred. www.dell.com | support.dell.com 5 Close the test screen to return to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. System Lights Your...
Quick Reference Guide
Page 39
... connected to indicate normal operating condition. After POST is complete, all four diagnostic lights turn green briefly before turning off to the system board from the hard drive, CD drive, and DVD drive. • Check the computer message that you have identified a faulty module or... • Ensure that no special memory module/memory connector placement requirements exist. • Verify that the memory modules that appears on contacting Dell, see your online User's Guide. None. For information on your online User's Guide. • If you have one module, and then ...
... connected to indicate normal operating condition. After POST is complete, all four diagnostic lights turn green briefly before turning off to the system board from the hard drive, CD drive, and DVD drive. • Check the computer message that you have identified a faulty module or... • Ensure that no special memory module/memory connector placement requirements exist. • Verify that the memory modules that appears on contacting Dell, see your online User's Guide. None. For information on your online User's Guide. • If you have one module, and then ...
Setup Guide
Page 19
...or there might be a problem with the system board or the power supply. Contact Dell (see "Contacting Dell" on . • Solid amber - The computer is not receiving power. • Solid white - 1 Optical drive (2) - Using Your Inspiron Desktop 5 Power button and light - There ... powered speaker or sound system, use with audio programs. 4 Headphone connector - Contact Dell (see "Contacting Dell" on page 57) for assistance. • Blinking amber - The computer is either the system board or the power supply. Plays or records CDs, DVDs, and Blu-ray Discs (...
...or there might be a problem with the system board or the power supply. Contact Dell (see "Contacting Dell" on . • Solid amber - The computer is not receiving power. • Solid white - 1 Optical drive (2) - Using Your Inspiron Desktop 5 Power button and light - There ... powered speaker or sound system, use with audio programs. 4 Headphone connector - Contact Dell (see "Contacting Dell" on page 57) for assistance. • Blinking amber - The computer is either the system board or the power supply. Plays or records CDs, DVDs, and Blu-ray Discs (...
Setup Guide
Page 30
...WARNING: Only trained service personnel should remove the computer cover. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 57. Beep Codes Your computer might emit a series of beeps during start-up if there are errors or..."Using Support Tools" on page 35 or "Contacting Dell" on page 57) for advanced service instructions. Possible system board failure - Beep Code One Two Three Four Five Six Seven 28 Possible Problem Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your ...
...WARNING: Only trained service personnel should remove the computer cover. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 57. Beep Codes Your computer might emit a series of beeps during start-up if there are errors or..."Using Support Tools" on page 35 or "Contacting Dell" on page 57) for advanced service instructions. Possible system board failure - Beep Code One Two Three Four Five Six Seven 28 Possible Problem Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your ...
Setup Guide
Page 32
... is in sleep/standby mode or there might be a possible problem with the power supply or the power cable. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer resumes normal operation if it is off , then back on. • If the problem persists, contact... display may be a problem with another device, such as a lamp. • Ensure that the display is properly connected and then turn it with the system board or the power supply. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. • If...
... is in sleep/standby mode or there might be a possible problem with the power supply or the power cable. • If the problem persists, contact Dell (see "Contacting Dell" on . The computer resumes normal operation if it is off , then back on. • If the problem persists, contact... display may be a problem with another device, such as a lamp. • Ensure that the display is properly connected and then turn it with the system board or the power supply. • Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation. • If...
Setup Guide
Page 33
...strips connected to ensure that hinders reception on page 57). If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory modules (see "Contacting Dell" on page 57). 31 There might be a problem with the memory. • If the problem persists, contact... your computer - Solving Problems If the power light is creating interference by interrupting or blocking other signals. For assistance, contact Dell (see "Contacting Dell" on your computer is successfully communicating with the system board or the power supply.
...strips connected to ensure that hinders reception on page 57). If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory modules (see "Contacting Dell" on page 57). 31 There might be a problem with the memory. • If the problem persists, contact... your computer - Solving Problems If the power light is creating interference by interrupting or blocking other signals. For assistance, contact Dell (see "Contacting Dell" on your computer is successfully communicating with the system board or the power supply.
Setup Guide
Page 39
... assistance. The computer failed to resolve the issue. Contact Dell (see "Contacting Dell" on page 57) for assistance. CPU fan needs replacement. CPU fan has failed. Keyboard failure - Possible system board failure or RTC battery low. Hard-disk drive read failure - Contact Dell (see "Contacting Dell" on page 57) for assistance. Possible hard-disk drive...
... assistance. The computer failed to resolve the issue. Contact Dell (see "Contacting Dell" on page 57) for assistance. CPU fan needs replacement. CPU fan has failed. Keyboard failure - Possible system board failure or RTC battery low. Hard-disk drive read failure - Contact Dell (see "Contacting Dell" on page 57) for assistance. Possible hard-disk drive...
Setup Guide
Page 40
...hard drive failure. No timer tick interrupt - CAUTION - A chip on the system board might be malfunctioning or there might be a system board failure (see the Service Manual at support.dell.com/manuals). Contact Dell (see "Contacting Dell" on hard drive, the hard drive cable is loose, or no bootable device ...both of range may or may not indicate a potential hard drive problem - USB over current error - A parameter out of them. Dell recommends that a parameter has exceeded its normal operating range. Disconnect the USB device. No bootable partition on page 57) for it to ...
...hard drive failure. No timer tick interrupt - CAUTION - A chip on the system board might be malfunctioning or there might be a system board failure (see the Service Manual at support.dell.com/manuals). Contact Dell (see "Contacting Dell" on hard drive, the hard drive cable is loose, or no bootable device ...both of range may or may not indicate a potential hard drive problem - USB over current error - A parameter out of them. Dell recommends that a parameter has exceeded its normal operating range. Disconnect the USB device. No bootable partition on page 57) for it to ...
Setup Guide
Page 42
..., press . • To re-run the remaining memory tests? then, shut down the error code(s) that appear on the screen and contact Dell (see the Microsoft Windows desktop; If a device fails a test, the test stops and the computer beeps. Write down your computer. 40 NOTE...to run the failed test, press . Using Support Tools Starting Dell ePSA Diagnostics Enhanced Pre-boot System Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on the screen. When the DELL logo appears, press immediately. Do you are experiencing memory issues,...
..., press . • To re-run the remaining memory tests? then, shut down the error code(s) that appear on the screen and contact Dell (see the Microsoft Windows desktop; If a device fails a test, the test stops and the computer beeps. Write down your computer. 40 NOTE...to run the failed test, press . Using Support Tools Starting Dell ePSA Diagnostics Enhanced Pre-boot System Assessment (ePSA) tests devices such as the system board, keyboard, display, memory, hard drive, and so on the screen. When the DELL logo appears, press immediately. Do you are experiencing memory issues,...
Setup Guide
Page 65
Power AC Power Supply Wattage Input voltage 300 W 100-127 VAC/ 200-240 VAC Input frequency 50/60 Hz Input current 9A (8A)/4.5 A Specifications Communication Network adapter 10/100/1000 Ethernet LAN on system board Wireless (optional) Wi-Fi Physical Height Width Depth Weight 368.20 mm (14.50 inches) 182.80 mm (7.20 inches) 448.80 mm (17.67 inches) 8.94 kg (19.71 lb) 63
Power AC Power Supply Wattage Input voltage 300 W 100-127 VAC/ 200-240 VAC Input frequency 50/60 Hz Input current 9A (8A)/4.5 A Specifications Communication Network adapter 10/100/1000 Ethernet LAN on system board Wireless (optional) Wi-Fi Physical Height Width Depth Weight 368.20 mm (14.50 inches) 182.80 mm (7.20 inches) 448.80 mm (17.67 inches) 8.94 kg (19.71 lb) 63
Service Manual
Page 1
...Other trademarks and trade names may be used in trademarks and trade names other countries. Reproduction of Dell Inc. All rights reserved. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards ...Card Retention Bracket Drives Front I/O Panel Power Button Module Fans Processor Coin-Cell Battery Power Supply System Board System Setup Flashing...
...Other trademarks and trade names may be used in trademarks and trade names other countries. Reproduction of Dell Inc. All rights reserved. Dell™ Inspiron™ 620s Service Manual Technical Overview Before You Begin Computer Cover Memory Module(s) Front Bezel PCI Express Cards ...Card Retention Bracket Drives Front I/O Panel Power Button Module Fans Processor Coin-Cell Battery Power Supply System Board System Setup Flashing...
Service Manual
Page 3
... Card Reader. 7. Press and eject any installed cards from your computer and then unplug the cable from the network device. 3. Back to ground the system board. CAUTION: To disconnect a network cable, first unplug the cable from your computer. 6. While you work, periodically touch an unpainted metal surface to dissipate static electricity...
... Card Reader. 7. Press and eject any installed cards from your computer and then unplug the cable from the network device. 3. Back to ground the system board. CAUTION: To disconnect a network cable, first unplug the cable from your computer. 6. While you work, periodically touch an unpainted metal surface to dissipate static electricity...
Service Manual
Page 6
... update file. 8. Click Download Now to Contents Page Back to support.dell.com/support/downloads. 3. Go to Contents Page Flashing the BIOS Dell™ Inspiron™ 620s Service Manual The BIOS may require flashing when an update is available or when replacing the system board. A list of your computer's Service Tag: a. To flash the BIOS...
... update file. 8. Click Download Now to Contents Page Back to support.dell.com/support/downloads. 3. Go to Contents Page Flashing the BIOS Dell™ Inspiron™ 620s Service Manual The BIOS may require flashing when an update is available or when replacing the system board. A list of your computer's Service Tag: a. To flash the BIOS...
Service Manual
Page 8
... Express x16 card slot 3 PCI Express x16 card l Press the securing tab down firmly. Ensure that shipped with the card for information on the system board and press down , grasp the card by its top corners, and then ease it for installation. Connect the PCI Express card to maintain FCC certification...
... Express x16 card slot 3 PCI Express x16 card l Press the securing tab down firmly. Ensure that shipped with the card for information on the system board and press down , grasp the card by its top corners, and then ease it for installation. Connect the PCI Express card to maintain FCC certification...
Service Manual
Page 9
... Express x16 card 1 securing tab 2 PCI Express x16 card slot 3 PCI Express x16 card l Place the PCI Express card in the slot on the system board and press down firmly. l Push the securing tab to the side and place the PCI Express card in the slot on the system... board and press down firmly. Ensure that the PCI Express card is fully seated in the slot. 1 PCI Express x16 card slot 2 PCI Express x16 card 1 ...
... Express x16 card 1 securing tab 2 PCI Express x16 card slot 3 PCI Express x16 card l Place the PCI Express card in the slot on the system board and press down firmly. l Push the securing tab to the side and place the PCI Express card in the slot on the system... board and press down firmly. Ensure that the PCI Express card is fully seated in the slot. 1 PCI Express x16 card slot 2 PCI Express x16 card 1 ...
Service Manual
Page 13
.... Set aside the battery in Before You Begin. 3. Follow the instructions in system setup (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Insert the new coin-cell battery (CR2032) into place. Replace the battery only with your computer. CAUTION: Only a...socket with a blunt object, be careful not to touch the system board with the object. Remove the computer cover (see System Board Components). Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ 620s Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery ...
.... Set aside the battery in Before You Begin. 3. Follow the instructions in system setup (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Insert the new coin-cell battery (CR2032) into place. Replace the battery only with your computer. CAUTION: Only a...socket with a blunt object, be careful not to touch the system board with the object. Remove the computer cover (see System Board Components). Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ 620s Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery ...
Service Manual
Page 17
...your equipment with hardware removal and replacement. Gently lift the processor to servicing that it outwards to Contents Page Processor Dell™ Inspiron™ 620s Service Manual Removing the Processor Replacing the Processor WARNING: Before working inside the socket or allow any cover(s) (..., the heat-sink assembly may be very hot during normal operation. WARNING: To guard against electrical shock, always unplug your system board. CAUTION: Only a certified service technician should perform repairs on the pins in the release position so that secures it. 5. CAUTION...
...your equipment with hardware removal and replacement. Gently lift the processor to servicing that it outwards to Contents Page Processor Dell™ Inspiron™ 620s Service Manual Removing the Processor Replacing the Processor WARNING: Before working inside the socket or allow any cover(s) (..., the heat-sink assembly may be very hot during normal operation. WARNING: To guard against electrical shock, always unplug your system board. CAUTION: Only a certified service technician should perform repairs on the pins in the release position so that secures it. 5. CAUTION...